Pegasus Senior Living, LLC

The sales /recruiting experience at BMC was good. The facilities are pretty well maintained and staff all seem very nice. Only complaint from our loved one is the quality and quantity of food. Which is a bit disappointing. Hopefully it will get better.

I would recommend with caution to be aware of extra costs if resident becomes less self sustaining. We were attracted to them because of the availability- timing, good walk thru, friendly atmosphere, familiarity with location and location close to home

Everyone seems nice. Few issues with the food but that's everywhere. It also took a but to get him lined up for shower help but that's straightened out now.

We chose Legacy at Crystal Falls because of the good location and the better pricing. At all facilities make sure you are an active advocate for your loved one. Are they delivering the necessary medication to them daily as written?

For the most part all is great but could have slight improvements to be a 5 on each category. I would absolutely recommend them

It's clean place to live. They explain and keep me informed of what all is going on. If I ask for anything, they try as hard as they can to help me. I would recommend anyone to come here.

I chose Town Village of Leawood for the staff. They make an effort to learn everyone’s names and show interest in how you’re doing. If you need help they’re always there for you. The Concierge staff is amazing!

The Rivers is the second assisted living facility I have been in since moving to Washington. I moved here in 2024 to be with residents closer to my age and physical ability! I have found The Rivers to be a warm and friendly place to live with activities, arts and crafts, games, and stimulating staff willing to help us be our best selves! Our families are encouraged to join us for some holiday celebrations. We are free to go on walks if we choose. There are shopping trips, outings, church runs, and medical appointments as long as they are within ten miles of our residence. We have movies available twice a day and participate in Jeopardy, Trivia (with other Pegasus facilities) and Spintopia. In addition we have informative videos regarding Dementia every other mouth by a psychologist/counselor. Very good information. Our families are given the site so they can watch, as well. Everything is set up to help us function happily, safely, and comfortably in our senior years.

What we like the most about The Legacy at Crystal Falls is that the staff is always engaged with the residents. Premises are tidy. Activities have variety

The staff of Solana Vintage Park has shown to be very attentive and caring for the residents of the community. There has been a struggle with the cafeteria from time to time with orders and food preparation. I believe they consistenly are searching for a permanent fix for this problem. Overall, we are pleased with the service they provide.

Solana Vintage Park has become a home for my mother. The lobby and gathering areas are all clean and with plenty of light. The staff is friendly and concerned about the welfare of their residents. While my mother is unable to participate in most activities, Solana has a full schedule for residents to choose from. There are nurse aides to make sure medication is properly given. When visiting Mom I always feel welcome. Mom seems comfortable in her room and enjoys eating meals that she doesn't have to prepare.

My mother has been a resident for over three years at Solana Vintage Park and is so fortunate to be able to live in such a nice facility. I can rest accused every night that my mother is in good hands. The Employees and Facility are both top notch.

We moved mom from Independent living to Assisted living to help with medications and to have someone onsite and available 24x7. Mom wasn't ready for the move but she quickly realized that she needed more care than an Independent living option could provide. And her move was best since I (only child) would be traveling more in retirement. Her first floor unit was exactly what she needed and she has fit in wonderfully. Concierge and staff have been great.

There is so much focus on the activities. The activities Director is creative and energetic. She takes the time to get to know the residents, their families and their needs. I do think they should remove the carpet, it is hard to keep clean.

Truly we feel that mom is in the right place. she is safe and loved here. The turnover seems minimal and the staff works promptly to help her and us when there is a concern. Nothing is perfect but Solana is close

[name removed] was excellent. She helped bring the costs down as much as any of the assisted living places would. The meeting with the person who "helped you decide on needed cares did not explain that once you picked a care , you could never remove it or it's charge. We were told that care needs could fluctuate but obviously only to their financial advantage. We were adamant she did not want to be awakened/ checked on at night. We later saw it on the charges & she tried to say we were just trying to reduce the cost. I am an RN. The cares are being padded so you better ask for the minimum & only add later if essential. She needs help dressing, hearing aids, & opening the heavy room door. Pays for but seldom gets. Front desk is often unattended. Drs visits are limited, I believe 9-1 one day per week. She loves the place as "all the girls are so sweet ". So she keeps giving her things to them. We are trying to get her to stop. Most importantly the care seems good, the food is good

They have very low staff turnover. She is clean, her room is clean and the only problem is low staffing ratio on weekends. [name removed] is so much happier at Brookdale and that makes me happy. It is such a better place than her previous facility.

I like Brookdale First Colony. I have peace being here. Thank you so much. All the residents I have talked to love Brookdale First Colony.

Staff is very friendly and helpful when it comes to our concerns about my aunt. I think they should revamp their menu for the residents and give more them variety. More attention to housekeeping in some areas of the facility should be a big concern too.

I think moving my mother to Ridgeland Place was a good decision. I really appreciate staff members who have gone out of their way to make Mom's experience a welcoming one and who have accommodated special requests from my family to enhance my mother's well being.