Pegasus Senior Living, LLC

It's a good place at Legacy At Falcon Point nothing bad to say but the cost keeps going up. My mother's cost just went up $[removed] a month that is an additional $[removed] a year probably a let her stay there for the rest of the year, but have to make changes for next year.

It seemed to me the process is front loaded to make selecting them and moving in as a "no brainer" however after moving in their proclaimed services are not quite what they said: I do not believe their ratio of staff to residents is always what they said, memory care residents can not easily participate with assisted living activities, management staff availability and response isn't nearly responsive at the admittance staff. We realize a lot of this may be to situations beyond their control. We REALLY appreciated all the help and staff grace the day we moved mom in.

Do not move in during the holidays or on a weekend if possible. Staff is minimal during holidays/weekends. Dining room is sufficient. To go orders not always correct. Overall recommended for the $$$.

What we like the most about the community is their kindness. Yes, we would recommend Brookdale Clear Lake to other families.

Legacy at Long Meadow GOOD: - staff to resident ratio that is very supportive and prompt to resident needs/ very caring and personalized relationships with residents - excellent on-site physical and occupational therapy team - visiting Nurse Practitioner and physician monitoring and adjusting health needs and medications, excellent communication and follow ups with family - extensive activities and outings, visiting entertainers/ entertainment events. - clean and well maintained facility Opportunity for improvement: - cost management and pricing that aligns with actual inflation/ cost of living (Legacy's price increase rates have outpaced inflation/ COLA) - food variety and freshness

Unless the nurse has changed she's probably the weak link there. The director was very helpful though. I was there daily so I was able to help when they didn't. There are a lot of great people that work there but there are a few bad apples that caused some minor issues for us.

The only drawback is the food. If there were more food choices that would be helpful as well. The room size is what really is important to my parents. Not many facilities take into consideration couples going into care together. Its the only place we found where their king size bed fits. They also have 2 bathrooms which is really nice since my Mom needs seats and my Dad doesn't. The staff is very kind and caring. The facility is clean and in nice shape.

The staff are nice and caring, I feel good leaving my wife with them.

I would recommend it! The apartment size and location are great! It's a 1250 sq ft apartment - very spacious. We can walk to Memorial Mall for shopping, movies and lunch!!

Had an informative tour of this beautiful facility. People looked happy and engaged in all areas. Apts are great, all types of accommodations, many in courtyard areas. Many activities are available. Food was delicious, dining room attractive and menu varied and flexible. Staff seemed pleasant enough and engaged with residents. Many programs are available. Am impressed with this facility and look forward to being part of it.

So far we really like the Legacy at Crystal Falls. Specifically the following: - it's a smaller community than some of the larger ones I toured. - it's one floor, so elevator access is not needed (easy for mobility) - lots of bright access to the courtyard from the dining hall and front living room/lobby area. - everyone has been very helpful - we like that there are on site services available such as PT/OT, hairdressers, podiatry, and more than one choice for visiting primary care. - Most importantly, for our family members situation they remind them ahead of time for meals and events.

Staff are friendly, they listen to your concerns, and it is clean. My relative is of African American descent and she is the only one there so I wish they could provide some sort of soul food, and add more outside outings and have the caregivers help more one on one the memory care people. Couple of other things I had to inquire about the room cleaning days my relatives room needed dusting and I had to inquire about the continent supplies I was supplying but after inquiring I was told possibly there is a program that my relative might be eligible for so I'll see. Overall from other searches, we thought they were the best.

We really like the place, we've had a bit of difficulty figuring out some of the services but they did have over 10 people move in the same time my Mom did. Yes, we would absolutely recommend this community to other families. Everyone we've met that has lived there for a while talks positive about the place.

I would give a 4 for all. It's engaging, lots of activities and opportunities to be independent but with plenty of support. I would recommend if their family member is social and not afraid to ask questions

Have a meal there and look at a months worth of published menus, find out about staff and their communication skills and one's ability to understand them. Understand the cost of the care side of assisted living and ability to alter said fees.

The clinical support team is very dedicated and really enjoy the residents. Administrative staff is responsive with any issues presented. Housekeeping and laundry is top notch. Finally, a lot of residents are active with the outings and activities and enjoy them.

Facilities are exceptionally nice. Food was great. Staff was very friendlyand residents seemed happy to be there. Cons were: No 2 Br 2 Bath units No w/d or w/d connections in the units. No indoor pool

My aunt was a resident for approximately 3 months. It was a great place. Unfortunately, she was bedridden and couldn't enjoy all the benefits there. They kept her comfortable, clean, and cared for. I am grateful.

Mostly service is superb Concierge handles all requests with respect and quickly resolve most requests professionally. Amenities are top notch

We really liked that all of the clients had many opportunities to be social. We also enjoyed the Thanksgiving, Christmas, and Easter gatherings that are allowed families to attend.