Pegasus Senior Living, LLC

The staff here is very caring, loving and affectionate with the residents. They know everyone by name and it is such a family environment that it feels like home when you are here. That is so rare to find.

The staff really care for their clients. They follow through on requests, such as hanging a valence above a window when my mom moved in. The client/staff ratio is very low, so your family member will get plenty of attention. I wish Clare Bridge Crossings program had existed 2 years ago--my mother would have benefited from being in it earlier.

On value for the money, this place is great. The people are friendly, the grounds and exterior are well maintained and very pleasant to sit in or walk thru. The apartments have good living space. The bathrooms and kitchen are small relative to most houses but completely adequate. The food is good and has sufficient variety with both the dinning room and the bistro. More that adequate amenities such as pool, workout room, card rooms, etc. And the location in Houston is fantastic. Overall, this is well above average, but it is not elegant living. For that you would pay at least 40% more. For us, a comfortable, friendly place with lots of activities and a great location is just what we wanted.

I thought they were very good. Everyone there at Brookdale Apple Valley was very friendly.

I am happy enough with, them. They treat her fine, and everything is fine. The people are good, it's very nice. The location is nice, and they take them out places to do things. It's very, very nice.

My wifes 92 year old mother had been living in a small apartment off of my sons house that she just loved, it was everything she needed and she was happy. Due to the sons job change it became necessary that we move her. Needless to say she was unhappy and reluctant. She was convinced she could never be as happy anywhere. We moved her to Brookdale Ridgmar, everyone was so helpful and nice, from the janitor to the office manager they show genuine caring and concern for her comfort. Everything is clean, neat, well maintained, and all the tenants seem so happy , mom was won over. She couldn't help but like the apartment and the people, she started viewing the move as a new chapter in her life. We couldn't be happier with the way things went.

My Mom moved from an independant living community to an assisted living community when her dementia progressed. Nothing serious just intermittent episodes of wandering and not quite being herself...especially from late afternoon or early evening and into the night. She can care for herself but I was concerned about her safety during her forgetful moments. This particular community has fulfilled all of my Mother's needs. She is under the watchful eye of certified nursing assistants and has settled in quite well. I knew she had accepted her new residence when she finally asked me to hang her wall pictures. She is an active person and spends minimal time in her apartment. The activities are ongoing through the week and she attends them all. The building itself is very homey, pleasantly decorated, and no odors. The staff are friendly and supportive of Mom and the other residents. Mom is currently undergoing Physical Therapy there and can't say enough good things about the Therapists. The food is very good and the dining room staff make dining a positive experience by remembering the residents' likes and dislikes, and ordering green tea especially for Mom. Medical professionals visit almost daily if a resident has a particular need to be seen. A Podiatrist visits monthly and can bill foot/nail care to Medicare for the residents using his service. Overall Mom and I are well pleased with her move and we look forward to bring there a long time.

The Brookdale Ridgmar is a nice place. It reminds me of a cruise ship because of the way the restaurants are set up and the feel of the place. It feels very accommodating to elderly people. The facility is always very clean and well kept. The staff is friendly and helpful. It's kind of expensive. I can't rate the care services because i'm not sure about that. It is not applicable. There seems to be a lot of activities.

We have had a very good experience with Brookdale Broadway Mesa. They are very responsive to any requests or questions that we have. Mom really loves the food too. The facilities are very nice, clean, and well kept, and it is at a very reasonable price. I would recommend them.

So far I am enjoying it. They have a lot of activities. Everyone is very friendly, very nice, and chordal. I am very impressed with the Brookdale Apple Valley. It has been great. It's nice and clean. The residents are very welcoming. It has been a good experience. They are also very accommodating. They will help you out a lot. This is a very nice community.

Most importantly - my mother is very happy there. The staff are nice and attentive and there are activities that keep her entertained and busy each week. We both love the fact that there is "continuous dining" from 7:00am to 7:00 pm, which means one doesn't have to be on a strict schedule for breakfast lunch and dinner. When my mom first moved in, we really adored the nursing staff. They were great. The property sold to Brookdale after she had been there a short time and suddenly all the nursing staff that we knew began to leave. Many of these folks had been there for many years. That's been my only complaint. I believe they replaced seasoned, well liked nursing staff with young, less expensive, inexperienced people. Overall, we are still happy there.

Our experience with Brookdale has been so very good-we are a family spread across the country, and the staff from Sales were super helpful with info, availability, pricing-everything we could need to make our decision. Now our Dad is a Permenent Resident, and the staff continue to make themselves available for any questions, requests be they medical or lifestyle. I would highly recommend Brookdale to any family going through this often emotional process. The rooms are very nice, the food is great, and the medical care coordination simply wonderful. My Dad was not "on board" going into this and we see him starting to do better each day.

When our mom passed away last year, my siblings and I were faced with a dilemma. Dad wanted to remain at home, but the remote location made it difficult for him to do so safely. He soon complained of feeling isolated and became increasingly depressed. The harsh winter weather made it very difficult for him to leave the house, even to keep doctors' appointments. His health began to suffer and our distress increased. Finally, his condition reached a crisis point and he was hospitalized. Once he was released, he realized that he could not go home. Our search for temporary housing brought us to Emeritus at the Landing. Dad is well cared for by the dedicated staff. He takes his medication regularly and enjoys the special events and activities. He eats meals with his new friends, people who can empathize with him because they are in the same stage of life. We are happy that he is safe and comfortable.

They have done a great job. Brookdale has done everything they could, but having a regimented schedule is tough for my loved one. Socializing at meal times has also been a struggle for my loved one. They have been very responsive, and I have been very happy with them. They have probably done the best job of anywhere we have worked with. I'd recommend Brookdale Pecan Park. The staff has been great, but it's not the right place for us.

very accommodating staff, really try to do everything they can to make you feel at home. lots and lots and lots of activities, very nice facility that is kept very clean and up to date.

I think they do an excellent job overall at Brookdale Broadway Mesa! Everyone here is very friendly, and they've handled any issues that have arisen very professionally. The facility itself is well kept and clean, and they've got a lot to offer the people who live here! Also, Mom has had very good things to say about the food!

I think they are doing a great job. I don't have any concerns about how clean they keep it, or how attentive the staff is. I would like to see a little more socializing, but we loved the harpist they brought in. Richard who works there is a marvel.

I think they have been really trained to work both with the clients as well as the families to understand how to process the disease. They know when to call me when mom is having a tough time. Mom has been happy there and is in a good safe place.

The independent living, at town village is great. Our loved one needed a little more care than they could offer. The room was pretty small, and she didn't utilize all the things that were available there.

My experience with Emeritus at Rancho Solano has be great. The staff is wonderful, very friendly. They are very attentive to get needs. The food they serve is wonderful as well. They offer lots of activities and a shuttle for transportation to Dr. Appointments, shopping, luncheons, just all kinds of different activities. The luncheons are offered once a week. They have concerts on Tuesdays and Fridays. They offer lots of snacks in between meals. They offer 1-5 levels of care, and we have level 1 care which cost $750 more, but I feel it's worth it because they keep the apartment clean, and do the laundry once a week. I do wish the head nurse would dispense all medications instead of the techs. There was a mix up once with the meds, giving her a double dosage. Also I've asked them to check her blood pressure and weight once a day, but they will not. That's something I wished they would start doing. Also the AC in my loved ones apartment has been down for six weeks. Our move in was post poned 6 days due to a mix up as well. Besides those few things, I'm very satisfied with the facility.