Pegasus Senior Living, LLC

We were originally happy with this facility, two years ago, but have become frustrated with Friday night calls regarding needed medications, finding out we were paying for items not being included in her care, and the cleanliness. The past several months the place has begun to stink and it has gotten to the point I can barley walk down the halls upstairs.

Smelt of urine, carpets were very dirty.

Even tho it was set up like the other Brookdales, it seemed more run down and the residents that I seen seem to require more care and not as socialble.

Not intersted in independent to assisted living facility at this time. Also, not interested in all inclusive: 3 meals, laundry, housekeeping. Too expensive for my budget. 1 Bedroom very small and not enough natural light. 2 Bedroom better but too expensive.

During the short time that my loved one was there, majority of everything was pretty good. The staff was great, outstanding in fact. They worked with me to set things up to get my loved one established there. They went out of their way to make it work. However, there were things that didn’t necessarily meet expectations. My loved one was not impressed by the food, not impressed by the level of maintenance in terms of upkeep (such as paint and carpet, those types of things), and the staff there was great and working very hard with limited resources. It seems that somebody in corporate was restricting their available funds for staff and maintenance. In general the facility overall is great and the staff too, they just need a little bit more funding for staff and resources.

Food was not up to par. They required assigned seating for meals which turns their eating experience from a restaurant into "I'm being managed in an institution". I really didn't like it and neither would my mom and dad. They did not have any 2 bedroom units available. Other than that, it was nice.

Nice but I like the other 2 better thanks

I toured Brookdale while looking at options for my mother, and while it is a very nice community, I found that it was too big and busy for my mother. I felt that she would prefer a smaller place with more of a homey comfort, and I was afraid she’d get lost in Brookdale.

I have put my mother in this community and I'm 50/50 on the care she is getting. The caregivers are doing the basic needs for my wife. My wife has IBS and there are limited options for food if you can't eat what they are serving she gets a turkey sandwich and that gets old. The place is clean. The management is as good as good as it gets. I wouldn't recommend this place to anyone I'm looking for other options now as I write this review.

When I was looking for a home for my mom, this is one of the facilities that I toured and I'm less than impressed. The staff did not appear to be happy to be there, and this was on more than one occasion. Sometimes people have bad days, but the staff looks like they just don't want to be there. The facility is large and overwhelming. The hallways are long and narrow and for someone that's changing environments, it seems like it would be hard to adjust to. It feels closed in and not at all welcoming. There's not much that's bright and cheery about this home.

We did go to this community for a tour, we first met with the salesperson who showed us pictures and brochures, answered some of our questions and then went over the pricing with us. That is when we decided that we really did not need to take the tour as the price was not within my sister-in-law's budget.

Brookdale Apple Valley was a nice tour. The staff was friendly and helpful when they gave the tour. It was not as immaculate as what we were looking for. And we needed something that would be a better fit for our budget.

My wife has recently made the move into this community and so far she has been satisfied with how things have been going for her. She has made the transition easily and has made some friends since she moved in with the other residents. One of her complaints would have to be that the meals need improvements. They can not seem to ever get her order right and have had complications with the quality of the food. I also am disappointed that some how the staff have managed to break three of her hearing aids that she needs.

For our family we thought this community was too far for us. It didn't meet the needs for a move-in. It is suitable for a family with different needs.

I have no complaints about the tour I had taken of this community. The property was absolutely lovely and they had a lot of great amenities available throughout the entire building. The common and dinning room area where spacious as well as nicely presented. The staff where very kind and made sure to answer any questions we had for them in detail. They just did not have the availability that we needed at the time.

The facility was fine. It was clean and the people friendly. But it felt more like a nursing home. The food looked less than exciting. We are looking for something more vibrant and alive for my father and his wife.

This was a fairly nice facility when we toured. The facility was clean and the staff were nice. However, my father's room would not have a balcony if he would have moved in here. It was also a bit out of our price range, so we did not move my father here.

This was a fine facility, but we did not like it as much as the facility we ended up choosing. The rooms seemed a bit small, and it seemed like more of an assisted living facility, which is what we were not looking for for my loved one.

This facility was just fine. It seemed well maintained and the staff is friendly. My primary concern was the fact that the layout of the facility seemed a bit choppy, which would make it difficult for my loved one to get around.

I would recommend that everyone get things in writing.There seems to be a lot of additional charges for care and they are expensive. I will say the facility is nice and the people are very kind and patient towards my mother.