Pegasus Senior Living, LLC

At first it took a lot of time to get to know the care givers that take care of mom. Seemed we worked well with the ones we got to know and let them know what we expected, or kindly asked them to do things we expected that mom needs help with. The trouble was the change out, get one person doing what we expected then would be a change out of the help and information was not either passed on or the new caregiver was not as good with getting mom to do things like showing, getting out of bed. The more you get to know the individual caregivers the easier it gets, The evening/night shift we are still working on because its hard to be there at that time. Sometimes it felt like management did not follow through and works best if we talked to caregivers ourselves, let them know how we got mom to do the things she needs to do.

They are doing a very good job. The only concern that we have had is getting converted to the physician, and getting medication as quickly as she needs them. The billing is very confusing, we have had to talk to the business office twice. Patient care, and the people that take care of the residents are wonderful people, good as gold. The memory care director is phenomenal. But the business side of it, has been very frustrating. They are serving the same kind of food all the time, and it isn't usually what she likes, and they said that they would cater it to her likes a little, and they don't. They have different kinds of activities, but in the memory care I don't see as much. It is very clean. Claire the memory care director is what made us choose to come here. She is phenomenal and we felt an immediate connection to her. They have them all together, the memory care residents, they aren't just shoved off into a category. We also really liked the location too, and the ability to visit easily.

I think they do a lot of things well at Brookdale Mountain View. The staff have all been very friendly and helpful. The facility itself is clean and well kept. We did have a maintenance issue in my loved one's room that took multiple requests and quite a bit of time to get resolved.

Its a little early to write a full review as Mom has only been there a short time. However there are plenty of activities, large menu selection, friendly staff & neighbors. My husband & I are ready to go.

My only regret is that we did not move mother to town village sooner. Staff and residents were very attentive and made her feel very welcome. It was always so good to know she was safe and secure in a very healthy environment and that help could be there for her within seconds. I recommend it to anyone I know and infect and considering moving there when my husband and I are ready for Independent living.

My Mother lives there... its expensive, but she loves it. I'm somewhat impressed. But if she's happy that's all that matters to me. I will say this, they're food is amazing! And they're always including the families in events.

This used to be Merrill Gardens but I just didn't like their memory care. It was very small and it felt a little hospital-like. It was clean until she showed us an apartment and that wasn't her fault but the lady had a dog and it just reaked of urine and I told her too. I couldn't believe she chose to show us that apartment but it didn't affect me at all because the rest of the place was fairly clean and before all of that I didn't like it because of the memory care, it felt too claustrophobic.

Mom has been there a few weeks now and everything is going great. Everyone is very friendly. They are including her in activities and she seems to be doing well. She enjoys the food and I enjoy the feeling that she is safe and in a good place.

That was very nice but once again it was out of out price range. My dad went to see that two or three times and his comment was that there were all these sick people in the hallways. It was a lot of people parked in wheelchairs. I think they have a lot memory care patients there. I had no problem with it except for the expense part of it.

This was a Merrill Gardens when I visited it. The rooms were bigger but they had the old style AC that is big and noisy. It was not as modern and they didn't have any grounds for the folks to walk around or do anything. They has assisted living as well as independent living so it felt more like an end than a new beginning. For my father, he's not ready for that. He's just ready to give up some of the maintenance of living alone in a house or apartment but he's not ready for assisted living.

The big plus about Merrill Garden is that you can eat your meals whenever you would like. The apartments I saw were gorgeous. Management was. Very courteous when I toured, and I did not feel any pressure whatsoever.

As a new resident I have observed the functioning of the staff at Merrill Gardens At Dunwoody and rate them as always friendly and helpfull. I would like to converse with Kitchen Staff to discuss recepies and cooking methods in a friendly face to face informal meeting.

This community is in a country club type setting. The food is ok, I had previously had the beef stew which was ok but the fish with almonds I had with steamed asparagus was really good. The community is very clean and just really beautiful. It really is pleasing to the eyes. They were able to offer us a private room for a semi-private price. They have had previous activities where they took them to a lake but since haven't really heard of anything like that anymore. I would like to see them keep the residents a little more active and engaged. Overall we are satisfied with them and would recommend Emeritus at Rancho Solano.

We have had some issues with Emeritus and are not pleased. Have tried to fix the issue and they just pass the blame back and will not take responsibility even after we have tied up the loose ends. We had chose this community because it was the only assisted living community in the area we were looking. We are disatisfied with our situation and will be removing loved one from this community.

My mother, who is 92, has lived at Freedom Pointe for over a year. The facility is pretty, clean and the employees are warm and caring. They have been responsive to my requests for most things pertaining to my mother. Mother complains about the food, but I can't verify that complaint. I think it is mostly being tired of eating the same meals, over and over. This could happen anywhere. My mother does not take advantage of ANY of the activites, so I can't rate them.

My aunt is in memory care, which honestly is hard to like much of anything about that environment. It's just tough to see your loved one get to that point in life. Courtyards' memory care director is outstanding and her second in command is the same. They are the best part of the experience so far, I would give just those two a 5 all day long. The admin staff at Courtyards is fine but not good with communication or follow through. They could improve on the intake experience and support for new residents and family members. The accounting team could be more communicative. The building itself needs to have better visual access to the exterior, too.

It's helpful to hire an aide to pop in once a week to make sure everything is going to plan. Currently, there is no nurse on staff, nor is there an overnight medically trained person.

Staff is good but facility needed some care. It is slowly getting there. Some improvements have been made & are continuing.

My mom needed more care than they are set up to give, but didn't want to seem to admit it. I asked for a meeting with the administrator and she brought 2 other employees in. I didn't feel like she wanted to handle the situation. My mom was only there loke 2 weeks, she fell 3 times and the last time, after our meeting, broke her hip. It is good for very independent people.

My mom has a 1 bedroom apartment. It's a nice space on the second floor. The staff seem very nice. Her biggest complaint is with the food and the dining room. She rarely likes what is served, says that everyone often waits for long periods of time for their beverages, the food is not as listed on the menu and that there is continual turnover of kitchen staff.