New Perspective Senior Living

Mom has been at Lighthouse of West Bend for about 2 months, now. Our experience, so far has been moderately positive. The staff is pleasant, courteous, and helpful. I will reserve my opinion of the medical personnel, until we have a longer relationship. We are working out some glitches. The administration is also pleasant to deal with. Mom likes living at Lighthouse.

Staff are very friendly and helpful. They know all the residents, and try to learn their preferences. There is a lot of food - for those who like plain, old fashioned comfort foods in large quantities. When my mom tries to order an entree salad from the always available menu, she's always encouraged to eat the special of the day instead. Veggies are overcooked. I've been eating with Mom so that she will remember that she can order a salad, even if they are pushing the special. Mom is also unhappy that that they do not recycle, other than in their offices. And they throw her recycling in with the trash - even from plainly marked containers, which are emptied by family regularly. The view is great, the rooms are nice, and Mom is very happy to be there.

I've been impressed and very happy with it. I have been away for a little while and, they have been good about keeping me informed, about what's going on, and how appointments go. I don't have any complaints, at this point.

They did a good job. They treated our loved one very well. There were no concerns over how clean it was kept or how attentive the staff was.

very impressed with this facility and the staff

Sunrise has been very observant of what the wishes of a new resident are . They are wonderful making a new resident feel part of the community and welcome without being overbearing . Other residents seem happy and comfortable and I am relaxed knowing they are safe !A

Overall things have gone well with Sunrise of Golden Valley. It's a very clean, well kept community, and the staff have all been exceedingly friendly. They seem to have a lot to provide for their residents in terms of both care and amenities. We're pleased with them overall.

This property is well maintained and the staff is friendly and helpfull. It has a really nice walkway that runs next to the river. There are quite a few daily activities and also some weekly and special outings the members can enjoy.

I think they are pretty good. They are really trying. I give them an A for effort. They don't have enough people to help with the activities, in the memory care. The food hasn't been real good so far.

I liked this place very much. must have a conference with everyone.

I really think it's the right fit for us. He is doing very well there. He has a lot of space to move around in. There were a few hiccups in the beginning, there was some misinformation, the price quote was a mistake in addition, they didn't let me know that it would be my responsibility to provide certain products for him, I had to purchase our own shower chair. I also didn't know who was doing what, the person orienting us said that they would be doing everything, the planning for what he needed, and that was not the case. There are a couple of people that are a little stand offish and don't always present themselves quite like everyone else who says hello, and greets you. In the beginning there was a little bit of a lag in response time, but they are watching it better now. They have music and s'mores and fishing trips, so there are lots of good activities. The food is not too bad and there is always another choice.

Overall our experience with Keystone have been great! My loved one's health has shown a lot of improvement since she moved in. The facility itself is very nice, they always keep it clean, and the staff are all very friendly. I've been really impressed with the care they provide to the residents. Once they're able to get to know someone and get in tune with their needs they provide some really exceptional care.

Washer and dryer in each room. Accept EW after 18 months. Common areas very dark.

Very nice facility.

The food is excellent, it's a 4 plus. They should get more of a variety of activities, people should check the paperwork and the figures because they are not always correct. They are accommading when you make requests and quick to respond. It's been a good experience and I would recommend them to others.

She likes it! I don't see them cleaning but it doesn't seem to get dirty. We are very happy with it right now. One thing I really like about them is that it is very well lit, doesn't have an apartment feel with long, dimly lit hallways. There's a ledge for with places to stop and sit down all through the hallways. Bright wall paper that makes it seem like you are not in a hallway. An area to improve on would be more activities because there are days when there is nothing that appeals to my mom. That may be that people don't want to do stuff. Over all I like it and she likes it so we are happy!

We don't have anything to compare, makes it difficult. Better than most in terms of value, but they are all kind of misleading I have found. "Includes everything" is very undescriptive. Everything is extra, and it is a lot extra. They all said the same things. It's an industry thing and it's bad. My parents are in independent living, and they they have been very happy with the meals and that kind of thing. They have housekeeping and laundry, and they get three meals a day. There are activities available, but they don't necessarily participate. They do exercise and trivia, outings, talks about the past, and movies. These are good things, but there's not a whole lot of help from the facility getting them involved.

I loved this place, it was high on our priority list but it seemed kind of big and difficult financially. There was a two bed thing for when she ran out of money which we calculated would be in about 5 years if she moved here but they were unsure if she would be able to stay there and we didn't want to have to move her again.

I didn't like that they had room air, not central air and they had a balcony that you had to go up a step to go outside. It had a nice room and everything and it had a nice view but I didn't like that they didn't have central air conditioning.

It's really nice, my parents are very pleased, the staff is awesome. They're getting very good care there and I feel safe with them being there. My dad is actually getting into activities, they have a man's pizza and beer thing and he loves that. I don't know that mom is getting into that has much as she used to, she has a hard time getting around and I think she's embarrased by that. I liked the atmosphere, the food is awesome there, they have a really good cafeteria and menu and that was one of the things we were looking for. My dad was trying to cook and they weren't eating well and my mom is a diabetic so food was really important. I'm working on their costs so they don't run out of money, but that's everywhere you go.