New Perspective Senior Living

The units themselves are pretty rundown those could use some remodeling.

I would say no to this community. There were a lot of things that just went wrong at this community. There were a lot of young workers and they were afraid to work with my loved one and I know that this is their job. I would not recommend this community due to all we went through, there were some great staff and then there were others that just did not work out well

Our family had an in person tour and the staff members were very nice but the facility itself felt more like a hospital and was dreary. I don't think we would of wanted to put our loved ones there.

we virtually toured this community and the tour was very informative.

we virtually toured this community and the tour was very informative.

There seems to be a breakdown in communication between staff. Some of the nurses and caregivers I have spoken to seem to feel irritated if you have questions. The first time we spoke to the executive director it did go well. I cant recommend this community at this time due to the issue we had

The aides were really good, we liked them a lot. But my loved one has mobility issues. And when we signed the contract, it was for the highest level of service, which was to include the use of a lift with assistance from two staff members. When it finally came down to it, they said this is just not working out and you're going to have to find somewhere else. My loved one was only there about 6 weeks, we were dealing with Covid as well, and the whole thing was just really difficult and unfair. They obviously didn't want to work with us, and I couldn't leave my loved one somewhere unwanted. My argument was with management, not with the staff that was working with him everyday.

If you need meds managed well this would not be a good fit. They are very inconsistent with everything. I would not recommend this community to others unless your loved one is completely self-sufficient.

The rooms were beautiful and most of the staff was really awesome. If your loved is outgoing they will love it here, if not they are not forced to participate. overall I would recommend this community.

I would not recommend this location for Assisted Living. I felt like they did not provide the care level that we were paying for consistently. It was just not a good fit for my mom's specific situation at the time.

The staff try’s hard but they’re e so short staffed that it’s hard for them to give you the right level of care that you need. Expensive for the level of care that you receive

The staff is friendly and the facility is clean. The activities program is very nice as it requires a big effort to provide entertainment, field trips and coordination to move groups of residents about! My biggest issue is with lack of training for staff, lack of pay for the staff and the management lack of respect for the workers who have a very difficult job caring for their elderly residents. I see the level of effort needed to meet the clients needs yet there is a revolving door with staff. Pay is surprisingly low, training is virtually non existent and the management seems to be very adversarial towards the staff. The bulk of the staff I have seen were great and very hard working.. to the point of overworked. If the management would invest in a longer training period for the aides and offer a tiered reward system of bonus pay based on how long they work there ( with performance reviews of course) your residents will benefit from better care and familiar faces instead of an ever changing cast of mediocrity. Your facility is for “profit” so reinvest a bit of that profit in your staff. It’s money well spent! After the staff is the face of your business!

This was a nice place. we liked that there were activities for the residents, puzzles, making a cake, and other things. we thought it was too big for our mom though and have chosen a smaller place for her.

It was fine. I didn’t get the vibe we are looking for.

Beautiful housing and staff. Probably representative of most memory care facilities regarding cost. At this point my guesstimate will not support even mom if dad dies soon for two years.

I looked at Island Shores, and thought it was a nice community. However, it was just too big to feel comfortable. I also didn't like that they serve meals only at certain times, and you have to be there at that time. I just knew I would not feel comfortable there.

Emphasis on senior living. Recently added assisted living. For profit, pub, coffee shop eating facility. Restaurant not open yet.. Full kitchens with stoves.

I chose this community because it's close to my house and I would be able to visit my wife frequently. The staff is wonderful and they treat my wife nicely. Everyone here is friendly, cheerful, and welcoming. The facility itself is very nice and clean. I cannot get over how accommodating they are to my wife's needs. The reason why I gave it 3 stars is because the food is absolutely lousy. What they need to do is fire the chef and get someone who knows how to cook. The food is what you expect to be served at a [Removed].

I’ll start by saying the one positive about this community I’ve seen – the grounds are beautiful. The house is lovely and beautiful inside, everyone SEEMS to be helpful, but in reality they really aren’t. The staff at New Perspective leaves my husband alone a lot and he has dementia. They stand around on their phones, there’s no nurse on staff overnight and there are a lot of caregivers. They’ll go in periodically for activities to get him involved but if he pushes back even a little, they leave him alone and they don’t talk to him. My husband is a veteran and 70% disabled, no one spends any sort of one on one time with him. He’s supposed to be receiving showers regularly and it wasn’t until I helped him take a shower that I saw he wasn’t even on a bathing schedule and hadn’t been since August! If there are other residents who don’t have family to stay on top of the staff, they might be experiencing the same thing. I don’t think they feed the residents enough either. He’s constantly hungry and there’s not enough food it seems for everyone to eat a full meal. They won’t help him change into his pajamas and some nights he’ll wind up sleeping on top of his covers in his day clothes because he can’t get out of them himself. In the morning, they leave the blinds on the windows closed and the lights turned off. There comes a time when the frills and the icing aren’t important anymore and it comes down to how your loved one is being taken care of. My husband is getting weaker because they don’t help him move around or get out enough. I really would not recommend this place to anyone and as soon as possible, I’ll be moving him.

This community was nice however it offered different levels of care and we were only interested in independent living. The community appeared to be well kept and clean. The staff we met were nice and friendly.