New Perspective Senior Living

We feel so happy that our brother is in a safe place where he can get help when he needs it. Everyone is friendly & helpful.

Trevor gave us a great overview of life at New Perspectives in Faribault. We toured the 2 available rooms and saw the dining areas and activity rooms. We talked about the cost and guidelines of living there- we were given printed materials to take with us.

Great environment and cozy homey feel. We like the friendly staff and they genuinely try to get to know each resident. I would recommend them to others who are searching for a place for their loved one.

We are very pleased, so far with New Perspective, Rosedale. My mother is engaged, comfortable, and really enjoys all of the activities. Yes, I would recommend it to others

The sales rep gave me a good overview of the facility, took me on a tour of the memory care area and answered my many questions. She explained how the elderly waiver works and discussed my financial issues. She promptly answered my calls a few days later.

What I like the most about the community is the cleanliness, however no, I wouldn't recommend. Perhaps with the new management change that I believe happened a couple months ago, it is now better but poor quality of care and lack of activities would prevent me from endorsing it as a place to go. All else, was, as I wrote, about a level 4 on the scale.

My mother has lived at this community through a lot of changes. No place is perfect but the community is really turning a corner. They have more staff, caring Leaders, and someone available to kindly greet you or answer your questions. No place can have it all, but the recent changes and new faces have given us confidence.

I can't think of any improvements off the top of my head. Yes, I would recommend New Perspective Silvis to other families based on the experience so far.

The staff are very kind and helpful and are helping to make my mother'in-laws adjustment easier

My Sister doesn't like a lot of the food choices and complains about how the staff is slow to respond and often can't assist her. Lots of great activities offered.

The Winds was nice, but the families have to be aware that it is assisted living, not equipped to handle more than that. My husband was not able to handle the change. The problem I had was them not being honest about taking him back from the hospital.

Staff here is wonderful, they always seem happy and very helpful. There seems to be something going on everyday through the weekdays but things seem to go to your own resources on the weekends. There are a lot of people on the food program and seem to be happy with it. We do our own cooking in our apartment.

The good: clean, safe, great amenities, very friendly and caring staff. The bad: perpetually short staffed, some complaints about food. All things considered - a good place for my mom.

One thing that we really liked was that the facility was Sun filled , light and open. Residents could walk out front or in the back patio. The food staff was great . Very friendly and receptive to the Residents. One thing that bothered me was that they sat in the same places everyday. Would of been nice to meet other Residents . I know they tried to get activities going and were working on a new activities director. The staff seemed happy.

They have had some leadership challenges with interim staff holding some positions. I believe this has resulted in some staffing challenges. They have some wonderful staff members who need quality leadership to help them shine. Honestly, the difference between the cultures at the NP in Sun Prairie and the [community removed] is big. While we were relatively satisfied with Sun Prairie, [name removed] puts Sun Prairie to shame. They are really excellent (we move my Dad to [name removed] after my Mom passed to be closer to my brother.

The initial experience at Richland Woods with my mother residing in a studio apartment and my father who was visiting daily did have a rocky start on the nursing front. In short from providing lengthy examples, both of my parents were demeaned, talked down to, and treated insignificantly in their initial experience. I have also witnessed with my father other patients getting similar treatment from nursing. This is regrettably an issue with facilities in many places in our health system, so it is not so isolated to Richland Woods. Given the treatment that was going on with my mother who was ill and could not defend herself, and my father coping with this life altering change, it got so bad to the point where we had to have a meeting with the nurse director and executive director. We laid out how things were going to move forward with the treatment of my mother and father as paying customers with expectations that patients who are in need will just get respectable treatment from a nursing manager and crew. After that meeting, they pulled out all the stops and the care level changed dramatically toward my mom. She was then treated like an adult and we had routine check ins at that point with nursing and the family. Mom eventually ended up in hospice and died at Richland Woods, and it's the turnaround that nursing did after our involvement that is the reason I could give them 4 stars.

Move in and paperwork had a little bit of confusion but overall was good. The staff is very helpful and friendly. It is a very nice environment for Mom to be in and she is enjoying the people and activities.

Change of ownership screwed the food up. They just changed the nursing hours so we will see how that impacts care. The Director is not real friendly, but the rest of the staff has been great. The sales guy, [name removed] is an awesome first impression of the community.

Hard to deal with finance person ([name removed]?). Not friendly. Facility needs some updating. I would perhaps recommend this community to other families.

The staff are the reason we went with them they are all really helpful and kind. I would recommend to others.