New Perspective Senior Living

Our experience with Island Shores has been a very good one, Mom absolutely loves it here! It is a very nice looking, well kept community, and the staff and other residents are all very friendly. She recently had an extended hospital stay, and when she returned everyone was so welcoming and said they were so happy to see her back, which I know really meant a lot to her! Really the only "issue" we've had is that for a few weeks after she moved in they were almost TOO helpful! Mom was calling them to help with every little thing, which they did happily, but I let them I wanted them to encourage her to be a bit more independent, which they completely understood.

They were incredibly helpful in making the transition to assisted living. Mom had a stroke before getting set up there and they were extremely good working with her despite the trouble that she had at times communicating. They made my dad feel very comfortable moving in there, which means a lot because I know many seniors can be resistant to the idea, but they go out of their way to make it a smooth transition. I would highly recommend Freedom Pointe Minnetonka.

They really have been really good. It's very clean, and the staff has been really helpful and friendly as well. I think they were pretty reasonable for assisted living. They have been really great if we call or have a need. They have been a help with the insurance as well. The activities are one of the highlights of the place, they try to keep the residents really active. I haven't had any complaints about the food. I feel like it's been a really quality experience, it feels more like a home environment, rather than an assisted living, and they have a nice outside areas with patios and gardens.

Worked with this facility as POA for mother and mother-in-law. Good meals, conscientious service, friendly and caring staff, and competitively priced for base package. Extras like medication administration is pricey, and it seems it is all or nothing, no simple service to just verify mom took her meds every morning or evening.

She liked it here, and made some really close friends. The woman who was in charge of nursing is really good, if a little overworked. She really liked the meals here, but she said they served too much chicken. We moved out of the area, but she liked it here.

Very fiendly staff. We visited Keystone several times over a two week period and were impressed with the staff. We had visited several facilities around the area and Keystone offered everything we were looking for. It has been 6 weeks since my parents have moved in and they are very happy with their decision to move to Keystone.

Mom has been at Keystone for nine days now, she is doing great! She physically is fine but her dementia was getting bad living alone. Since the move she seems to have regained her memory some which is so good to see.

My mother has lived here for over 2 years. My brother and I are both out of state, so we cannot handle issues on a daily basis and need to feel comfortable with the care she gets. Westlake Woods has definitely met (and exceeded) my expectations! The staff is very caring and go above and beyond ...as an example, during the holidays one staffer came in on her day off to decorate the doors of the residents who had not done so themselves. In addition to taking good care of Mom, they have helped make my life easier by purchasing supplies for her between my visits and arranging for routine healthcare services, including transportation and escorts. We had a less-than-satisfactory experience with another facility in Erie prior to finding WW...what a difference a good facility makes for both the resident and the family!

My brother really likes New Perspective in Mankato. Says it's good food and he has a very nice room with laundry. the rates keep going up and hard to keep general staff.... a few weeks ago I ate there with my brother and the CEO and maintenance workers were serving the food cuz of worker shortage.... but they did a good job!! But staffing is a problem everywhere in these types of places.

Our apt is huge, don't know if they are all the same. Have not done any of the things offered, taking care of [name removed] is a full time job. They have wonderful entertainment, and we have gone to a couple of them. Parties for every occasion. Activity director is great. Only complaint I have is the cleaning. The young man comes in once a week and it is hit and miss. Vacuum is just around the middle scrubbing is around the middle. Nothing gets moved, even a paper on the cupboard. I have my old cleaning company come in once a month.(another expense.

The staff at New Perspective has been accommodating with moving my dad in when we had 48 hours notice, staff work with us to get things squared away. They had availability of places for him to move in. They have really welcomed him in the community.

[name removed] the nurse was kind at first but started to show she was actually a [removed] when it came to communication about the resident. She was very one sided and thinks she knows more than what she does. Also, admin changed and is very bad at timely emails and great at losing emails.

I like the way the building and units are maintained. Very clean and well kept. I think they could improve on food quality and encouragement of the residents to join activities

My mother indicates that she is happy there overall. She would like to see more emphasis placed on better cuisine options.

The staff was hands-down the friendliest and kindest of any facility we toured. And we still find them to be that way months later. The activities are wonderful! We wish the staff would make sure our mom changes her clothes DAILY and help her with her hygiene a bit more--helping her comb her hair, brush her teeth, and soak her dentures. We pay for the highest level of care for those reasons and would like to see that happen daily. The staff is very good to her, and even though she hasn't had the easiest time becoming acclimated, they remain very kind and good to her. We greatly appreciate that.

The care has been great. Nurses are great and medication management was our #1 priority, so we feel good about this decision. I'd say the only semi-negative review is the food. I've stayed for dinner a few times. One night was sloppy joes that were fine but they came with exactly 5 tater tots that were cold. Another was a harvest salad and it confirmed complaints of limp lettuce. It also had a strange ingredient, small clumps of squash. I expected the apples and cranberries. It was not very pleasing. I'm sure that that does not apply to every meal. My mom would complain no matter what, but for the amount people pay in this and similar facilities, the food should be fresher & taste better. I don't doubt the nutritional value, but people have to want to eat it to benefit from it.

The staff at Richland Woods is very caring and friendly. The apartments are clean and the housekeepers are so nice. The nursing staff is excellent. The food served in the dining room is always good.

Communication could be worked on like Progress reports would be helpful My mother needs sun on her skin for half an hour a day. She is unable to speak correctly so she is relying on us to communicate. Someone should ask us if we have questions like when we visit. I love the atmosphere, gathering for meals, the common area. The package we signed up for stated she gets help with a shower every week. Her hair is greasy. It doesn't look like this is happening. Laundry is better now since September, I had to leave a note to do some that had been in her closet for a month. The staff seems caring when I mention anything. I am grateful

Excercise has been getting better. Interacting with people is friendly and socialize. Interaction has been focused more because of the activities that are been done overall the last several months. This is strengthening my connection with others. Excercise is fun just need to get a bit more line with the activity.

It's a nice building. There are plenty of friendly residents, so making friends is easy. The food is mediocre, obviously bought frozen then reheated. It's expensive, but most of the other places are more expensive.