New Perspective Senior Living

We're having a huge issue with communicating with the management. There is a lack of communication. We're not hearing updates from the staff as we should. Other than that, it has been a pretty good experience overall.

Very nice, I don't like the $3,000 entrance fee, would rather it be build into the first 15 monthly fee payments. But the facility is great!

I loved this community, when I went a visited it! Everybody was friendly and helpful. When I moved my mother there, after a week she started perking back up and being more cheerful again. While she hasn't participated in any of the activates yet, there are so many options that are available its hard to not give them a try. Everybody there is really nice and the staff really care about the residents that are there. All of the staff are really outgoing and really helpful. I would recommend this community to anybody looking for a community in West Bend.

WOW! What a wonderful, caring community! There is not a better place I would have chosen for my father! He loved everyday he lived at Keystone . The caring, fun staff were so personable, kind and compassionate. They were very dependable and always tended to my father in such a way that my father knew he was a special man up to the day he passed. Family and friends were always welcomed and treated so special as well. "Keystone family", as my family remembers Keystone, has that special feel of home, happiness, and a sense of belonging...for everyone. I can't say enough about our great experience with this community....and kudos to all of the managers....a well managed, clean, and caring community! Thank you, Keystone of Prior Lake!

Its a nice facility and definitely a perfect choice for my loved one. They have tons of activities and food choices through out the day. It a home like atmosphere and their excellent with my loved one. They care for all of them like it was their own family.

Transitioning mom was eased by the love and care of the staff at Keystone. The home is very clean and what a view, right on a lake. The staff take the time to get to know you and understand your cares. Mom loves to play checkers, at times the staff will sit down and enjoy a good game with mom. We love moms new home.

Loved the apartment, the dining choices, the list of activities and the location. Clean building and friendly employees.

We are happy with the place. It's very nice, and the staff is friendly. There aren't any complaints about the quality of the food. There are plenty of activities, and nothing really that needs to be improved or done better at this time.

We're very pleased with how things have turned out at Keystone Communities! Our loved one has settled in very well here. It is clean, well kept, and the staff are all very friendly.

The staff at Keystone of Highland Park a very professional, caring, and courteous. The facility is very tidy and well maintained, and the apartment units are homey. I will recommend Keystone Communities of HIghland Park to family and friends in the future.

The people at keystone were very caring and accommodating when my father stayed here. The nursing staff and care were good. There were times when medicines had to be adjusted which took a couple of days but it worked out. The food was good- restaurant style. Our dog was allowed to visit. One issue- when an incident happened over the weekend, they couldn't get a hold of the on call doctor to give Tylenol so I had to call around to in- town friends to get him some Tylenol for his minor pain. I kept thinking- what if this had been worse? . .. But overall, very welcoming and many kind friendly staff.

Staff and residence really made Mom feel welcome. This is/was a tough transition to Betty's Harbor Memory Care and the facility is really helpful.

I really like it there, the people, the set up and rooms. It is very clean, they are always cleaning. My mom says the food is tasty but tough. There are lots of activities, and she is getting the feel of the place. They have a doctor that comes in once or twice a month and a lady that comes in a couple times a week to cut hair and give perms.

We had our first care conference, my husbands only complaint was too much dressing in the salad condiment cup. It is clean and the staff are very friendly they always talk to us in the halls. We are also very happy with A Place For Mom. Two days after meeting with the lady, we moved in.

I would say they are doing a very good job. I was very pleased with the assisted living, they were very helpful, and informative. When we went to the memory care, communication got a little difficult especially over the holidays. It's still new and there is still a lot that remains to be seen, it's a learning experience. We chose them because of the friendliness of the staff and the people we were dealing with, they made us very comfortable. I liked the overall atmosphere, and the location was good for me as well.

JJ embraced our family and mother. Felt like we were part of his family. Residents were excited to see us and JJ. Witness several interactions between staff and residents, the staff go out of thier way to please!!! This was awesome. Home is very nice, beautiful location. This will be a great place for our mother.

I liked it and my Mom loved it. We're checking into Mom's finances to see if we can make it work.

Very big compared to Clare Bridge. Beautiful facility. Saw several aides working with residents. I like the idea of a companion room where my mother could have a room mate which is something that she has expressed interest in.She could also help in the kitchen which she would love to do.I don't know if she would feel lost because it is a much bigger community than Clare Bridge.

The Lighthouse was the first glimmer hope for our father. He can no longer live at home with our mother. The Lighthouse facility is very nice, clean, inviting and is in a perfect setting. It close to the freeway, but far enough away to be somewhat secluded. Our family enjoys visiting with our father and the other residence. We couldn't have asked for better care for our father.

The people who work there at Freedom Pointe Minnetonka are solid gold! We have had some problems with my mom being belligerent and mean, and they just step up and hug and love her anyway. I can't say enough about Donna (the executive director) as well as Sarah George (the nurse who cares for mom). The chef also is just wonderful! I am not exaggerating to say that I struggle to even come up with the words to say how awesome these people are. We are so very fortunate and thankful to have found them!