Assisted Living
Memory Care
Independent Living
Senior Living
Sign in

Navion Senior Solutions

Get personalized guidance

For pricing & availability

Navion Senior Solutions is a leading senior care provider with communities, including Best of Senior Living Award winners, offering a variety of lifestyle and care options, including independent living, assisted living, specialized memory care services, and respite care options. Navion Senior Solutions has 1,853 senior living reviews and an average review rating of 4.3 out of 5. Navion Senior Solutions’ mission is to foster a positive and growth-oriented workplace while creating meaningful continuation of life experiences for their residents and families. Locally operated Navion senior living communities carry out this mission by offering warm, hospitable care and service, including their signature Daily Living activities program and fabulous chef-led dining experience.

8.8

Review Score

1,853 reviews
52 communities
4 senior living award communities
Starting from $X,XXX/mo
3 community videos

Navion Senior Solutions community listings

Showing 52 communities
Sort by
Filter by
Awards
best-meals-and-dining
best-meals-and-dining
Review Score
Care Type
See communities with

Ashley Square

526 Haltiwanger Rd., Greenwood, SC 29649

Starting at$X,XXX+ monthly
6
6 Photos available
10
Review Score
94 reviews

Great place to move a loved one,very caring and supportive the staff goes above and beyond to help the family understand any problems or changes,can express how much my mom loved the place and staff,gave me...

Most Friendly
Provides: Assisted Living

When you walk through the doors at Ashley Place, our senior living community, you will be greeted with a smile and a warm welcome. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Helena Square

1624 Paris Ave, Port Royal, SC 29935

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
69 reviews

From the start of meeting with and talking with staff we as a family knew that Helena Square was the place for our family menber! The staff is helpful,to concerned and caring. We have asked many questions...

Provides: Assisted Living

Helena Place is an assisted living community situated in the heart of Port Royal, South Carolina for over 20 years. Our community has been named The Best of Assisted Living in Port Royal for the last 5 years running. We are located on the south side of the Cypress Wetlands Bird Sanctuary where...

... Read more

Hammond Square

128 Walnut Lane, North Augusta, SC 29860

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
81 reviews

Sent for [name removed] Hammond Square made mom’s transition from home to residence living a smooth process. All the staff are helpful and very caring. It is a great place for mom. Would highly recommend...

Provides: Assisted Living

At Hammond Place, our senior living community, we develop individual care plans to meet the needs of our residents. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. We welcome pets and help our residents thrive in mind and body by...

... Read more

Keowee Square

475 Rochester Hwy, Seneca, SC 29672

Starting at$X,XXX+ monthly
8
8 Photos available
9.7
Review Score
40 reviews

Keowee Square has been a great place for my loved one. I've come to love the staff here and most do a phenomenal job with a few exceptions. The activities are slim to none when I visit which is very...

Provides: Assisted Living

Keowee Place is located on the shores of Lake Keowee and Lake Hartwell in Seneca, South Carolina. We are close to the historical towns of Cashiers and Highland, North Carolina and our daytrips to these historical towns are a favorite outing for many of our residents. We also make regular trips to...

... Read more

Arbor Ridge at Stanleyville

350 Arbor View Ln, Winston-Salem, NC 27105

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
45 reviews

We recently moved mom into a one bedroom apartment. We had toured four assisted living facilities and then Arbor Ridge. The room sizes, really nice staff, friendly residence's, the size of the facility, and...

Provides: Independent Living

The Benefits of Moving toARBOR RIDGE AT STANLEYVILLEArbor Ridge isn’t your typical Independent or Assisted Living community. We are only one of two communities in Forsyth County registered with the state of North Carolina as a “multi-unit assisted housing community with services” (MUAHS). Our...

... Read more

Priddy Manor Assisted Living and Memory Care

1294 Priddy Rd, King, NC 27021

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
30 reviews

Making the decision to place a loved one in a facility is the hardest decision ever. Just to place the call to ask about a tour can be difficult However; [name removed] made me feel very comfortable when...

Provides: Assisted Living, Memory Care

Priddy Manor Assisted Living is located in the city of King, Stokes County, North Carolina. Our beautiful, scenic community is set among the rolling hills of Western Stoke County. King is a lovely, scenic place to call home, and to invite family members to visit. Priddy Manor is committed to the...

... Read more

The Fountains of Calhoun

265 Lovers Lane Rd SE, Calhoun, GA 30701

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
15 reviews

I arrived a few months ago and I enjoy being here. The staff is wonderful. The food is so good. Everyone here is very friendly. Can’t wait for the summer to get here and warm weather so I can walk around the...

Provides: Assisted Living, Memory Care

Highlands Square

225 Norfleet Dr., Somerset, KY 42501

Starting at$X,XXX+ monthly
27
27 Photos available
9.6
Review Score
43 reviews

Overall this is a wonderful facility that has provided great care for two of our family members. The staff is very caring and attentive. Our family members have voiced their approval. They have lots of...

Provides: Assisted Living

At Highlands Place, our senior living community, we get to know our residents on an individual level so we can offer them personalized services. Our residents engage in a variety of stimulating activities, such as exercise classes, gospel singing, arts and crafts, card and board games, tai chi,...

... Read more

Arbor Ridge at Kernersville

1237 Masten Dr, Kernersville, NC 27284

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
29 reviews

My father who is 93 years young moved into Arbor Ridge in October of 2022. My Dad moved from several states away so this was a major move not only in distance but also life style. The move-in process was...

Provides: Independent Living

All the independence you desire, and all the on-site assisted services you need or one day might need. Private studio, 1-bedroom, and 2-bedroom apartments in a beautiful modern setting. Our on-site home care agency provides peace of mind that we can accommodate your changing needs as you age in...

... Read more

Rivercrest Place

2121 New Holt Rd, Paducah, KY 42001

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
9.6
Review Score
25 reviews

All 8 get the top rating. My sister raves about the food and how they take care of her needs. Her pension from the University covers the cost. It is just a great clean facility with good people working...

Provides: Assisted Living

Exceptional Senior Living at Rivercrest PlaceIt’s time to upgrade your senior living, trading the worries and stress that come with home ownership for the relaxed retirement lifestyle you’ve always dreamed of. And we have just the place to do it at Rivercrest Place.We offer assisted living...

... Read more

Our free advisors can help

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By sharing your contact information, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls from us and our community customers; however, your consent is not a condition to using our service, but we cannot refer you without your contact information. Msg and Data Rates may apply. Msg frequency varies. Text HELP for Help. Text STOP for Stop.

The Legacy of Camden

719 Kershaw Highway, Camden, SC 29020

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
11 reviews

The Legacy of Camden has been a blessing to us. My Mom is happy there and feels loved. She has made new friends and the staff feels like family. The food is delicious and there are fun activities planned. We...

Provides: Assisted Living

The Legacy of Camden is a beautiful, quaint retirement community in Camden, South Carolina, just northeast of Columbia, SC. Our assisted living community has 40 apartments, and offers assistance with the activities of daily living, as needed by each individual.The Legacy of Camden is now under...

... Read more

Seven Hills Square

279 Technology Pkwy NW, Rome, GA 30165

Starting at$X,XXX+ monthly
9
9 Photos available
9.5
Review Score
25 reviews

When it comes to the activities, there is a lot of time spent in from of the TV. However, what we like the most about Seven Hills is that it is a smaller facility, great nurse-[name removed], great...

Provides: Memory Care

A great place to call home! At Enlivant, we honor the commitments we make to our residents and their families. Our goal is to enhance our resident's quality of life by providing a warm, caring environment that fosters independence, dignity and choice of each resident. Our residents are often...

... Read more

Chandler Place Independent Living

745 Dilworth Lane, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
3
3 Floor plans available
9.5
Review Score
44 reviews

We always recommend to anyone who asks us. It has been a blessing to have Mom safe, happy and reasonably independent. We picked them because you guys identified three options based on our budget and location...

Provides: Independent Living

Welcome to Chandler Place. Our newly constructed apartment homes provide a distinctive combination of service and independence which enables you to make choices and enjoy life. With a choice of one or two bedroom apartments, you may select the option that best meets your needs. Your apartment...

... Read more

The Legacy of North Myrtle Beach

491 Highway 17, North Myrtle Beach, SC 29566

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
56 reviews

All the staff is nice and helpful. When we are there everyone tries to help with anything. They are professional. For Thanksgiving they had a large meal for families and residents to help us feel like...

Provides: Assisted Living, Memory Care

The Legacy of North Myrtle Beach is an assisted living and memory care community located in North Myrtle Beach, South Carolina, in waterfront Horry County and home to just over 14,000 people. A beautiful waterfront tourist city, North Myrtle Beach is a relaxed community that residents will enjoy....

... Read more

Northstar Square

3250 Quick Water Landing, Kennesaw, GA 30144

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
80 reviews

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about...

Provides: Assisted Living, Memory Care

Northstar Place is located in Kennesaw, Georgia, just two miles south of Lake Acworth. Our community is in a beautiful wooded setting and resident rooms have views of the trees or of our flower filled courtyard. We have large outdoor spaces where residents can enjoy sitting in the sun with...

... Read more

The Groves at Oak Ridge

734 Emory Valley Rd, Oak Ridge, TN 37830

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
74 reviews

The Groves has been home to my family member for a few months now and I cannot express my gratitude and gratefulness for finding such kind, compassionate and caring people taking care of her and the other...

Provides: Assisted Living, Memory Care

Welcome to The Groves at Oak RidgeIf you’re ready to spend each day doing what you want and leave housekeeping, laundry and daily chores to someone else, then you’ve come to the right place. At The Groves at Oak Ridge, we offer assisted living and memory care. You can live a life of leisure and...

... Read more

Walnut Ridge

411 Windmill St, Walnut Cove, NC 27052

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.2
Review Score
10 reviews

They had availability when we needed it and the location was close to where my mother grew up! The staff makes my Mother feel special!

Provides: Assisted Living, Memory Care

Placed smack-dab in the tiny community of Walnut Cove in North Carolina, Walnut Ridge Assisted Living, with the appeal of a small town, is the place to be for the elderly who require and want independent living but yet cannot for whatever reason live alone anymore. We offer customized care with...

... Read more

The Legacy of Hartsville

1901 West Carolina Avenue, Hartsville, SC 29550

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
10 reviews

No one wants to leave their home but things happen. In 2018, our Mom had a stroke and no longer felt comfortable living alone. We were at one facility and then moved to The Legacy. We loved it so much, we...

Provides: Assisted Living, Memory Care

The Legacy of Hartsville is tucked securely within a quaint community of families and neighbors. Within minutes of the hospital and medical offices in one direction and a downtown area flourishing with charm and history in another, The Legacy is proud to offer services and amenities, activities...

... Read more

Langston Square

939 Springdale Drive, Clinton, SC 29325

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
45 reviews

Love having my mom here! They offer everything to make her feel at home and keep her safe. Nice size rooms and plenty of space to gather with other residents. Nice courtyard for her to enjoy during warm...

Provides: Assisted Living

Langston Place is located in the charming town of Clinton, South Carolina just east of the Presbyterian College. We are only two miles from Sumter National Forest, a popular picnic destination for residents and their families. While we are proud of our beautiful community we are even more proud...

... Read more

Hitchcock Square

102 Crepe Myrtle Court, Aiken, SC 29803

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
36 reviews

The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She...

Provides: Assisted Living

Hitchcock Place is located in Aiken, South Carolina right in the heart of town. We have three parks within two miles of our community and visiting them is a popular afternoon outing for our residents. We also make regular trips to the nearby Centre South Shopping Center to enjoy the many...

... Read more

Manning Square

10 Companion Court, Greer, SC 29651

Starting at$X,XXX+ monthly
5
5 Photos available
9.2
Review Score
52 reviews

We were attracted to them because of the size of facility and staff. I would recommend. My 2 brothers and I looked at this facility at separate times and we all agreed that this was the place for our father.

Provides: Assisted Living

At Manning Place, our senior living community, you'll find a smaller, homelike community and a compassionate, caring staff. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Chancellor's Village

12100 Chancellors Village Lane, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
16
16 Photos available
9
9 Floor plans available
9.2
Review Score
58 reviews

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

Provides: Assisted Living, Independent Living

Chancellor's Village has been a part of Fredericksburg, Virginia since 1991. We have over 85 years of combined senior experience. We are located on 15 acre wooded campus, between Washington, DC & Richmond, VA. Chancellor's Village offers both independent and assisted living to suit your...

... Read more

Navion of Shelby

1425 East Marion Street, Shelby, NC 28150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.1
Review Score
14 reviews

My Dad has been a resident for 2.5 years. He says it’s a good place to be if you can’t live at home any longer, which speaks well of this assisted living facility and is so good for us to hear. He enjoys...

Provides: Assisted Living

Quality Care You Can Count OnIf you’re ready to move into an exceptionally warm and welcoming assisted living community in Shelby, North Carolina where you can enjoy spacious and comfortable accommodations, wonderful company and personalized care plans that provide you with quality care you can...

... Read more

Forest Ridge

151 Village Park Dr, West Jefferson, NC 28694

Starting at$X,XXX+ monthly
7
7 Photos available
9.1
Review Score
15 reviews

Forest Ridge has been a wonderful place for my mom. The staff has been helpful and friendly. The food is healthy and delicious. The facility is kept clean. Mom enjoys the activities she participates in also.

Provides: Assisted Living, Memory Care

Forest Ridge is an assisted living community for seniors who need just a little more assistance in their day-to-day lives. The picturesque locale is nestled at the base of Mount Jefferson and provides some of the best views Ashe County has to offer. Churches, medical care, and shopping centers...

... Read more

Pinewood Square

101 Centennial Blvd., Goose Creek, SC 29445

Starting at$X,XXX+ monthly
8
8 Photos available
9.1
Review Score
62 reviews

Staff treated our friend with compassion and caring. She was checked on frequently and was encouraged to join activities. One evening she was down due to losing her independence. A staff member noticed she...

Provides: Assisted Living

Pinewood Place is located in a beautiful wooded area in Goose Creek, South Carolina. We are also within sight of Crowfield Plantation Lake and some resident rooms enjoy lake views. We encourage our residents to enjoy the outdoors and offer transportation to our wonderful local parks. We offer...

... Read more
Viewing 1-25 out of 52 communities

Community videos

View the Navion Senior Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Navion Senior Solutions welcomes its residents home.

Preston House

Take a virtual tour of Preston House in Charlotte, NC
Take a virtual tour of Preston House, a maintenance-free Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Assisted Living and Memory Care

Take a virtual tour of Chandler Place Assisted Living and Memory Care in Rock Hill, SC
Take a virtual tour of Chandler Place Assisted Living and Memory Care, a maintenance-free pet friendly Assisted Living and Memory Care community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Independent Living

Take a virtual tour of Chandler Place Independent Living in Rock Hill, SC
Take a virtual tour of Chandler Place Independent Living, a maintenance-free pet friendly Independent Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Navion Senior Solutions

8.8
Review Score
1,766 reviews

Review Score

1,766 reviews
8.8

Out of 10


5 star

61%

4 star

23%

3 star

8%

2 star

4%

1 star

6%

A Place for Mom has scored Navion Senior Solutions with 8.8 out of 10 using our proprietary review score based on 566 reviews in the last 2 years. Over all time, Navion Senior Solutions has 1,766 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,073
405
132
66
90
Date Submitted
239
354
566
Reviewer
140
1,230
344
22
Care Received
1,044
174
548
1681-1700 of 1766 reviews
Sort by

1.0
Anonymous - Family/Friend
Assisted Living
August 26, 2024
Verified Review
Review for Chatham Ridge Assisted Living

Avoid it There are many others. Memory care is a nightmare. Their own staff will tell you to not go there. I would not recommend. The day I was taking my wife out, there was another aide taking her person out.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Kanesha B - Family/Friend
Assisted Living
August 6, 2024
This place is awful

Don’t waste your money! [name removed]moved my brother in and than pretty much said he was out of their care within a month. They took about [removed] off of us. She has no clue what she is doing. She is evil. I don’t recommend putting an animal in the family, and definitely not a human loved one. I never leave bad reviews but this place is horrible and should be considered a scam.

Cleanliness

1

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Kara P - Toured community
Assisted Living
July 23, 2024
Absolutely Pitiful

This place has went down hill in such a short time span. I visited about 6 months ago, everything seemed great, the food was good, the people were nice. I planned on signing this week and let me tell you, big change of plans for me! The residents looked miserable! What in the world changed so dramatic that this place went to a dump that quick!

Cleanliness

1

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Linda S - Family/Friend
Assisted Living
July 15, 2024
Verified Review
Would never recommend.

In 1 1/2 that she was there she lost 65 lbs. Had 3 UTI's. A small brain bleed that the family found when they took her to the ER. They were putting 2 diapers on her so they didn't have to change her so often. We found feces on her feet and finger nails. We did contact the State.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Carla W - Resident/client
Memory Care
July 11, 2024
Poor

I have given my honest opinion. Mebane Ridge is not honest with the family upon admission. We were told that our family member would get all the care needed with assessment by their nurse with level 3 supports. The care is lacking. The care is lacking as I see it for the majority of the residents in memory care. The residents are not monitored. The impression you get is that there is no care whether the residents live or die. ADL for my family member is almost nonexistent. No grooming, handwashing after using the bathroom and prior to eating. This is not sanitary. Staff refuses to take to the restroom as ordered by specialist. Member is encouraged to soil undergarments instead. On several occasions the thermostat has been turned down to 66 degrees in the family members room. The thermostat was turned down by staff even after the resident states that they are cold. Bed is not properly made up resident was sleeping under a comforter only until addressed. I could go on however I will sto

Cleanliness

2

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

3

Staff

2

Value for Cost

2


1.0
Buck - Resident/client
Memory Care
July 9, 2024
Don’t go near this place

Male residents were allowed into female rooms even after being shown video of male resident jumping into her bed multiple times and staying for hours. Allegedly they check all rooms every two hours No Way Place smells like urine Got out in 40 days and found 2 others that are just fine. Keep looking

Cleanliness

1

Friendliness

3

Meals & Dining

2

Care Services

1

Activities

2

Staff

4

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
July 1, 2024
Verified Review
Review for McArthur Manor

Stay away from McArthur Manor. Administration is very rude and unprofessional.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
June 11, 2024
Verified Review
Look elsewhere!

I will never recommend Preston House to anyone. In my opinion, there is not enough staff for the level of care needed by most of the residents. I thought the food was terrible. I tried to check the menus so I would know when I was going to have to bring food for my husband, however, most of the time they didn't have them posted. If I took him outside to sit on the patio, in order to get back into the building I would have to bang on a window or the door so someone could let us back in. There was no doorbell or call button outside on the patio to ask a staff member let us back in.


1.0
Anonymous - Family/Friend
Assisted Living
April 26, 2024
Verified Review
be aware of what you may be getting into

I wanted to do a respite stay but they were pushing for a permanent stay. And at the time my mama didn't have enough money to do a very long permanent stay but it was too late, before I acknowledged what I was doing I got in a mess and signed all this paperwork. I mean my dad just passed away and I was trying to find care for mama because she couldn't stay home and take care of herself and I was sick with sinus. So my mind wasn't all there anyways and so I'm sure they seen that and I feel they took advantage of me. I feel that people that want to go there should know what I went through with them and be aware of what they may be getting into. Thank you.

Cleanliness

5

Friendliness

3

Meals & Dining

4

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


1.0
Debbie V - Family/Friend
Assisted Living
April 14, 2024
Total lack of care and concern

Never consider this facility for your loved ones. We were looking for an assisted living facility for my mother-in-law. The top one on our list was The Fountains. On our tour, we were charmed. The facility is clean, well designed, and beautiful. My mother-in-law liked the facility, and we did too. The staff were unreliable, unprofessional, and disrespectful. Many times, my mother-in-law was left in the dining room alone for up to one hour. After a recent fall that resulted in a broken hip we were lied to about the circumstances of her fall. After 2 1/2 weeks, no one has called to see how she's doing. She won't be returning to such inconsistent care.

Cleanliness

4

Friendliness

3

Meals & Dining

4

Care Services

1

Activities

2

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
April 9, 2024
Verified Review
Not recommended

My loved one was previously a resident at Colonial Gardens. Overall, it was a horrible experience with that facility. I have since moved my loved one out, but I would not recommend this facility to others.

Cleanliness

1

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
November 10, 2023
Verified Review
Chandler Place Assisted Living and Memory Care review

It was horrible. They drugged her up and she fell two times that we know of. Had to have surgery and now is bedridden. We didn't send her back. We had her transported from the hospital to our home. They promised that they would take the best care and did not. I would never recommend them to anyone. My mother in law walked in a happy lady and now she can't walk, or for that matter straighten out her leg that she had the surgery on at all. I pray for all those other people in the memory care there.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
John S - Resident/client
Memory Care
October 5, 2023
Terrible care-Memory care

Memory care was not what was promised. Staff did not communicate with each other about resident issues from one shift to another. They do not watch the residents as they should and injuries happen! Food for memory care is not the same as assisted living. They are given two choices per night but basically wherever they sit is what they get. Food is also not appealing ex. White beans with pieces of ham put on top. Residents also do not get knives, real dishes or cloth napkins like assisted living does.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
LD - Family/Friend
Memory Care
June 8, 2023
Verified Review
Would Not Recommend

I would not recommend them to anyone and have been very vocal in my community. I would give them a 0 if I could. It was horrible and I would tell people to screen very carefully ahead of just a visit. Other important questions and understanding of memory facilities. My mother was sent to the ER 5 times in 5 months. She has only had 1 respiratory infection in 8 months since she has been out of there. When with Chatham ridge .. they also demanded I pay for 1:1 care while she was there. Terrible terrible.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
DJM D - Family/Friend
Memory Care
April 12, 2023
Horrific experience

Our experience was beyond horrific . The company , Navion, that purchased this facility in late 2021 is totally about profit NOT about residents . My husband was placed after I was sold a completely false representation of what the facility and their memory care unit , would and could offer a person in the early stages of Alzheimer disease. I was required to hand over a $[removed] non refundable community fee in order to secure a room for him based on the representation that rooms were “very difficult to obtain due to current demand. “ These were All misrepresentations by the then marketing director to get the contract signed, which provided her a commission on her way out of town where she would move to another Navion facility in Charlotte. My husband was in earlier stages of Alzheimer and my questions and concerns focused around activities for those aware of their surroundings , as well as my concern that he be provided daily access to exercise and brain stimulation.

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Family/Friend
Memory Care
April 5, 2023
Verified Review
Needs improvement

Based on our experience and what we think Preston House community could improve on - is their communication, they could have better staff, and to be honest and not mislead family members with information.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Family/Friend
Assisted Living
March 23, 2023
Verified Review
Our family experience, would not recommend

The Legacy started off very good ,very informative but after two weeks mom was expressing the lack of response when she need help. Cleanliness the facility was kept decent but had to ask the people to come vacuum the room and fix broken items too many times before the would come do it ratee Love the staff until I found out they were really not doing the job I was paying them to do untrained and not dedicated to caring of residents not all but vetted better for the sake of residents. They left my mother on the toilet all night and do shift found her sitting there no one answered the pendant no one came to check on her like they said they would do every 2 hours so I removed her from their care. Meals were okay except weekends meals were poorly prepared during the week when management was around the dinning was. Fantastic. Plenty of activities the activities manager is fantastic. The price is okay if they provided the staff that could handle the care that is being suggested that the residents receive.

Cleanliness

1

Friendliness

3

Meals & Dining

4

Care Services

1

Activities

4

Staff

3

Value for Cost

3


1.0
Anonymous - Family/Friend
Memory Care
March 17, 2023
Verified Review
My review of Colonial Gardens Transitional Assisted Living and Memory Care

The staff is rude. Not attentive to my loved one and his caregivers. I have nothing positive to say about that place.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

4

Staff

1

Value for Cost

1


1.0
Denise Rice - Resident/client
Assisted Living
March 13, 2023
food and activites

The meals are adequate. Taste more like hospital meals. They lack flavor and variety. Not much to do with activieties. Not much to do on a daily basis. They have no Activites Director. I would not recommend living there right now.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

2

Activities

1

Staff

3

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
November 15, 2022
Verified Review
Fooled Upfront By the Community

I would recommend you look elsewhere for a community. All the things they told the family they offered they lied about. The pull cord in the resident's room doesn't work. We let the community know. The community didn't let us know that there were residents that had COVID. One of the residents told us about the latest cases, and the staff wasn't planning on telling us. The community says they have a lot of activities for the residents to participate in and take them on outings and they don't. The only activity they do is bingo. The wi-fi only works near the office and not in any other part of the community. They don't have housekeeping come in as much as they said they would and when they do come in it isn't a very good job. The community doesn't have the properly trained medical staff on duty. They have med techs that run everything. There are staff that don't have the certification of med techs and they are passing out medications. There is supposed to be cable in the rooms; however you have to have wi-fi for this and it is almost non-existent and there is a charge for cable.

Cleanliness

1

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


Viewing 1681-1700 out of 1766 reviews

Frequently asked questions

More questions?

Ask an A Place for Mom local advisor at no cost.