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Navion Senior Solutions is a leading senior care provider with communities, including Best of Senior Living Award winners, offering a variety of lifestyle and care options, including independent living, assisted living, specialized memory care services, and respite care options. Navion Senior Solutions has 1,853 senior living reviews and an average review rating of 4.3 out of 5. Navion Senior Solutions’ mission is to foster a positive and growth-oriented workplace while creating meaningful continuation of life experiences for their residents and families. Locally operated Navion senior living communities carry out this mission by offering warm, hospitable care and service, including their signature Daily Living activities program and fabulous chef-led dining experience.

8.8

Review Score

1,853 reviews
52 communities
4 senior living award communities
Starting from $X,XXX/mo
3 community videos

Navion Senior Solutions community listings

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Ashley Square

526 Haltiwanger Rd., Greenwood, SC 29649

Starting at$X,XXX+ monthly
6
6 Photos available
10
Review Score
94 reviews

Great place to move a loved one,very caring and supportive the staff goes above and beyond to help the family understand any problems or changes,can express how much my mom loved the place and staff,gave me...

Most Friendly
Provides: Assisted Living

When you walk through the doors at Ashley Place, our senior living community, you will be greeted with a smile and a warm welcome. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Helena Square

1624 Paris Ave, Port Royal, SC 29935

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
69 reviews

From the start of meeting with and talking with staff we as a family knew that Helena Square was the place for our family menber! The staff is helpful,to concerned and caring. We have asked many questions...

Provides: Assisted Living

Helena Place is an assisted living community situated in the heart of Port Royal, South Carolina for over 20 years. Our community has been named The Best of Assisted Living in Port Royal for the last 5 years running. We are located on the south side of the Cypress Wetlands Bird Sanctuary where...

... Read more

Hammond Square

128 Walnut Lane, North Augusta, SC 29860

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
81 reviews

Sent for [name removed] Hammond Square made mom’s transition from home to residence living a smooth process. All the staff are helpful and very caring. It is a great place for mom. Would highly recommend...

Provides: Assisted Living

At Hammond Place, our senior living community, we develop individual care plans to meet the needs of our residents. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. We welcome pets and help our residents thrive in mind and body by...

... Read more

Keowee Square

475 Rochester Hwy, Seneca, SC 29672

Starting at$X,XXX+ monthly
8
8 Photos available
9.7
Review Score
40 reviews

Keowee Square has been a great place for my loved one. I've come to love the staff here and most do a phenomenal job with a few exceptions. The activities are slim to none when I visit which is very...

Provides: Assisted Living

Keowee Place is located on the shores of Lake Keowee and Lake Hartwell in Seneca, South Carolina. We are close to the historical towns of Cashiers and Highland, North Carolina and our daytrips to these historical towns are a favorite outing for many of our residents. We also make regular trips to...

... Read more

Arbor Ridge at Stanleyville

350 Arbor View Ln, Winston-Salem, NC 27105

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
45 reviews

We recently moved mom into a one bedroom apartment. We had toured four assisted living facilities and then Arbor Ridge. The room sizes, really nice staff, friendly residence's, the size of the facility, and...

Provides: Independent Living

The Benefits of Moving toARBOR RIDGE AT STANLEYVILLEArbor Ridge isn’t your typical Independent or Assisted Living community. We are only one of two communities in Forsyth County registered with the state of North Carolina as a “multi-unit assisted housing community with services” (MUAHS). Our...

... Read more

Priddy Manor Assisted Living and Memory Care

1294 Priddy Rd, King, NC 27021

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
30 reviews

Making the decision to place a loved one in a facility is the hardest decision ever. Just to place the call to ask about a tour can be difficult However; [name removed] made me feel very comfortable when...

Provides: Assisted Living, Memory Care

Priddy Manor Assisted Living is located in the city of King, Stokes County, North Carolina. Our beautiful, scenic community is set among the rolling hills of Western Stoke County. King is a lovely, scenic place to call home, and to invite family members to visit. Priddy Manor is committed to the...

... Read more

The Fountains of Calhoun

265 Lovers Lane Rd SE, Calhoun, GA 30701

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
15 reviews

I arrived a few months ago and I enjoy being here. The staff is wonderful. The food is so good. Everyone here is very friendly. Can’t wait for the summer to get here and warm weather so I can walk around the...

Provides: Assisted Living, Memory Care

Highlands Square

225 Norfleet Dr., Somerset, KY 42501

Starting at$X,XXX+ monthly
27
27 Photos available
9.6
Review Score
43 reviews

Overall this is a wonderful facility that has provided great care for two of our family members. The staff is very caring and attentive. Our family members have voiced their approval. They have lots of...

Provides: Assisted Living

At Highlands Place, our senior living community, we get to know our residents on an individual level so we can offer them personalized services. Our residents engage in a variety of stimulating activities, such as exercise classes, gospel singing, arts and crafts, card and board games, tai chi,...

... Read more

Arbor Ridge at Kernersville

1237 Masten Dr, Kernersville, NC 27284

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
29 reviews

My father who is 93 years young moved into Arbor Ridge in October of 2022. My Dad moved from several states away so this was a major move not only in distance but also life style. The move-in process was...

Provides: Independent Living

All the independence you desire, and all the on-site assisted services you need or one day might need. Private studio, 1-bedroom, and 2-bedroom apartments in a beautiful modern setting. Our on-site home care agency provides peace of mind that we can accommodate your changing needs as you age in...

... Read more

Rivercrest Place

2121 New Holt Rd, Paducah, KY 42001

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
9.6
Review Score
25 reviews

All 8 get the top rating. My sister raves about the food and how they take care of her needs. Her pension from the University covers the cost. It is just a great clean facility with good people working...

Provides: Assisted Living

Exceptional Senior Living at Rivercrest PlaceIt’s time to upgrade your senior living, trading the worries and stress that come with home ownership for the relaxed retirement lifestyle you’ve always dreamed of. And we have just the place to do it at Rivercrest Place.We offer assisted living...

... Read more

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The Legacy of Camden

719 Kershaw Highway, Camden, SC 29020

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
11 reviews

The Legacy of Camden has been a blessing to us. My Mom is happy there and feels loved. She has made new friends and the staff feels like family. The food is delicious and there are fun activities planned. We...

Provides: Assisted Living

The Legacy of Camden is a beautiful, quaint retirement community in Camden, South Carolina, just northeast of Columbia, SC. Our assisted living community has 40 apartments, and offers assistance with the activities of daily living, as needed by each individual.The Legacy of Camden is now under...

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Seven Hills Square

279 Technology Pkwy NW, Rome, GA 30165

Starting at$X,XXX+ monthly
9
9 Photos available
9.5
Review Score
25 reviews

When it comes to the activities, there is a lot of time spent in from of the TV. However, what we like the most about Seven Hills is that it is a smaller facility, great nurse-[name removed], great...

Provides: Memory Care

A great place to call home! At Enlivant, we honor the commitments we make to our residents and their families. Our goal is to enhance our resident's quality of life by providing a warm, caring environment that fosters independence, dignity and choice of each resident. Our residents are often...

... Read more

Chandler Place Independent Living

745 Dilworth Lane, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
3
3 Floor plans available
9.5
Review Score
44 reviews

We always recommend to anyone who asks us. It has been a blessing to have Mom safe, happy and reasonably independent. We picked them because you guys identified three options based on our budget and location...

Provides: Independent Living

Welcome to Chandler Place. Our newly constructed apartment homes provide a distinctive combination of service and independence which enables you to make choices and enjoy life. With a choice of one or two bedroom apartments, you may select the option that best meets your needs. Your apartment...

... Read more

The Legacy of North Myrtle Beach

491 Highway 17, North Myrtle Beach, SC 29566

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
56 reviews

All the staff is nice and helpful. When we are there everyone tries to help with anything. They are professional. For Thanksgiving they had a large meal for families and residents to help us feel like...

Provides: Assisted Living, Memory Care

The Legacy of North Myrtle Beach is an assisted living and memory care community located in North Myrtle Beach, South Carolina, in waterfront Horry County and home to just over 14,000 people. A beautiful waterfront tourist city, North Myrtle Beach is a relaxed community that residents will enjoy....

... Read more

Northstar Square

3250 Quick Water Landing, Kennesaw, GA 30144

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
80 reviews

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about...

Provides: Assisted Living, Memory Care

Northstar Place is located in Kennesaw, Georgia, just two miles south of Lake Acworth. Our community is in a beautiful wooded setting and resident rooms have views of the trees or of our flower filled courtyard. We have large outdoor spaces where residents can enjoy sitting in the sun with...

... Read more

The Groves at Oak Ridge

734 Emory Valley Rd, Oak Ridge, TN 37830

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
74 reviews

The Groves has been home to my family member for a few months now and I cannot express my gratitude and gratefulness for finding such kind, compassionate and caring people taking care of her and the other...

Provides: Assisted Living, Memory Care

Welcome to The Groves at Oak RidgeIf you’re ready to spend each day doing what you want and leave housekeeping, laundry and daily chores to someone else, then you’ve come to the right place. At The Groves at Oak Ridge, we offer assisted living and memory care. You can live a life of leisure and...

... Read more

Walnut Ridge

411 Windmill St, Walnut Cove, NC 27052

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.2
Review Score
10 reviews

They had availability when we needed it and the location was close to where my mother grew up! The staff makes my Mother feel special!

Provides: Assisted Living, Memory Care

Placed smack-dab in the tiny community of Walnut Cove in North Carolina, Walnut Ridge Assisted Living, with the appeal of a small town, is the place to be for the elderly who require and want independent living but yet cannot for whatever reason live alone anymore. We offer customized care with...

... Read more

The Legacy of Hartsville

1901 West Carolina Avenue, Hartsville, SC 29550

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
10 reviews

No one wants to leave their home but things happen. In 2018, our Mom had a stroke and no longer felt comfortable living alone. We were at one facility and then moved to The Legacy. We loved it so much, we...

Provides: Assisted Living, Memory Care

The Legacy of Hartsville is tucked securely within a quaint community of families and neighbors. Within minutes of the hospital and medical offices in one direction and a downtown area flourishing with charm and history in another, The Legacy is proud to offer services and amenities, activities...

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Langston Square

939 Springdale Drive, Clinton, SC 29325

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
45 reviews

Love having my mom here! They offer everything to make her feel at home and keep her safe. Nice size rooms and plenty of space to gather with other residents. Nice courtyard for her to enjoy during warm...

Provides: Assisted Living

Langston Place is located in the charming town of Clinton, South Carolina just east of the Presbyterian College. We are only two miles from Sumter National Forest, a popular picnic destination for residents and their families. While we are proud of our beautiful community we are even more proud...

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Hitchcock Square

102 Crepe Myrtle Court, Aiken, SC 29803

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
36 reviews

The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She...

Provides: Assisted Living

Hitchcock Place is located in Aiken, South Carolina right in the heart of town. We have three parks within two miles of our community and visiting them is a popular afternoon outing for our residents. We also make regular trips to the nearby Centre South Shopping Center to enjoy the many...

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Manning Square

10 Companion Court, Greer, SC 29651

Starting at$X,XXX+ monthly
5
5 Photos available
9.2
Review Score
52 reviews

We were attracted to them because of the size of facility and staff. I would recommend. My 2 brothers and I looked at this facility at separate times and we all agreed that this was the place for our father.

Provides: Assisted Living

At Manning Place, our senior living community, you'll find a smaller, homelike community and a compassionate, caring staff. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Chancellor's Village

12100 Chancellors Village Lane, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
16
16 Photos available
9
9 Floor plans available
9.2
Review Score
58 reviews

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

Provides: Assisted Living, Independent Living

Chancellor's Village has been a part of Fredericksburg, Virginia since 1991. We have over 85 years of combined senior experience. We are located on 15 acre wooded campus, between Washington, DC & Richmond, VA. Chancellor's Village offers both independent and assisted living to suit your...

... Read more

Navion of Shelby

1425 East Marion Street, Shelby, NC 28150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.1
Review Score
14 reviews

My Dad has been a resident for 2.5 years. He says it’s a good place to be if you can’t live at home any longer, which speaks well of this assisted living facility and is so good for us to hear. He enjoys...

Provides: Assisted Living

Quality Care You Can Count OnIf you’re ready to move into an exceptionally warm and welcoming assisted living community in Shelby, North Carolina where you can enjoy spacious and comfortable accommodations, wonderful company and personalized care plans that provide you with quality care you can...

... Read more

Forest Ridge

151 Village Park Dr, West Jefferson, NC 28694

Starting at$X,XXX+ monthly
7
7 Photos available
9.1
Review Score
15 reviews

Forest Ridge has been a wonderful place for my mom. The staff has been helpful and friendly. The food is healthy and delicious. The facility is kept clean. Mom enjoys the activities she participates in also.

Provides: Assisted Living, Memory Care

Forest Ridge is an assisted living community for seniors who need just a little more assistance in their day-to-day lives. The picturesque locale is nestled at the base of Mount Jefferson and provides some of the best views Ashe County has to offer. Churches, medical care, and shopping centers...

... Read more

Pinewood Square

101 Centennial Blvd., Goose Creek, SC 29445

Starting at$X,XXX+ monthly
8
8 Photos available
9.1
Review Score
62 reviews

Staff treated our friend with compassion and caring. She was checked on frequently and was encouraged to join activities. One evening she was down due to losing her independence. A staff member noticed she...

Provides: Assisted Living

Pinewood Place is located in a beautiful wooded area in Goose Creek, South Carolina. We are also within sight of Crowfield Plantation Lake and some resident rooms enjoy lake views. We encourage our residents to enjoy the outdoors and offer transportation to our wonderful local parks. We offer...

... Read more
Viewing 1-25 out of 52 communities

Community videos

View the Navion Senior Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Navion Senior Solutions welcomes its residents home.

Chandler Place Assisted Living and Memory Care

Take a virtual tour of Chandler Place Assisted Living and Memory Care in Rock Hill, SC
Take a virtual tour of Chandler Place Assisted Living and Memory Care, a maintenance-free pet friendly Assisted Living and Memory Care community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Independent Living

Take a virtual tour of Chandler Place Independent Living in Rock Hill, SC
Take a virtual tour of Chandler Place Independent Living, a maintenance-free pet friendly Independent Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Preston House

Take a virtual tour of Preston House in Charlotte, NC
Take a virtual tour of Preston House, a maintenance-free Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Navion Senior Solutions

8.8
Review Score
1,766 reviews

Review Score

1,766 reviews
8.8

Out of 10


5 star

61%

4 star

23%

3 star

8%

2 star

4%

1 star

6%

A Place for Mom has scored Navion Senior Solutions with 8.8 out of 10 using our proprietary review score based on 566 reviews in the last 2 years. Over all time, Navion Senior Solutions has 1,766 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,073
405
132
66
90
Date Submitted
236
354
566
Reviewer
140
1,230
344
22
Care Received
1,044
174
548
1721-1740 of 1766 reviews
Sort by

1.0
Anonymous - Family/Friend
Memory Care
November 10, 2018

My loved one was placed in Memory Care incorrectly. They should have placed in assisted living. Changed the care plan without consulting me, the POA. Beware

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Daniel M Carmichael Jr. - Family/Friend
Memory Care
June 1, 2018
Inadequate Care

I moved my wife who had Alzheimer's disease to Chatham Ridge on [date removed]. In less than 48 hours she fell and broke her right hip. In addition to not providing my wife with any attention, they were giving her incorrect medication. I called that to the attention of their staff; however, I was ignored. One would hope that the staff would pay attention to new arrivals. That was not the case for my wife. My wife died on [date removed] as a result of the broken hip and the Alheimer's disease. If you want your loved one to receive inadequate care, place them at Chatham Ridge.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
March 1, 2018

I can't say to much about the place - other than they have an very annoying and no way personable automatic service. Not a great 1st impression. Left messages - no call backs. I'd hate to think it was an emergency.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
April 5, 2017
Verified Review
Not what we expected at all!

My father was a resident here for a month, he wanted to leave after a week but we had already paid a deposit and had to give thirty days notice. It was horrible! My father is Independent and Northstar was more like a nursing home. I feel like they should have been more honest and not taken him know that his level of care was not as high as the other residents here. He couldn't sit down and have a conversation with anyone. The food was terrible! It was completely Tasteless. He has since moved to another community and is much happier. It was more like a nursing home and The food was horrible.There were a lot of people there. They said they came around

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous
Memory Care
December 18, 2016

I would not recommend brining any loved ones to this facility . It smells of urine, the decor is dull an dismal. This building has been called 4 different names and leads me to ask why?

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
October 13, 2016

[Removed] running the place they are very disorganized scattered. The nurses and staff are great . [Removed] is great she works at night she should be the one running the place the nurse respect her and other families respect her I need anything done I have to call it at night or go in and speak with her. See is claim and knows her job.

Cleanliness

4

Friendliness

3

Care Services

1

Activities

4

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
September 29, 2016
Northstar Place

The people are really friendly. Food needs to improve . The Management team is nice but very scattered .

Cleanliness

5

Friendliness

4

Care Services

2.5

Activities

5

Value for Cost

3


1.0
Macie - Toured community
Independent Living
January 29, 2016
Dont trust the first impression here

I brought my mother on a tour here so she could be near one of her friends that just moved in. My first impression was how nice it appeared. Halfway through the tour I knew I was not sending my mother here. I noticed mold growing on base baords, fruit flies, holes in the ceilings, unrepaired leak damage, there was a dog running around in the lobby and the carpet is just gross.The activities room is a disaster its amazing any thing gets done. Later that week while my mother and I were visiting her friend to let her know this was not an option for us one I overeheard staff talking down about the residents right up front in the office. Its amazing what you can hear from their water fountain. The one lady that is over the top forcing her self to be friendly was the loudest and the worst. She clearly has no empathy for the people that live there. It seemed like the entire staff was at the front desk having a party. This was not a good impression. Also there is almost no staff after dinner. This I see as a saftey problem. What would happen if she needed help and staff was busy with another emergency?. To my understanding this is independent living. I have been told that they are not "allowed" to sit in the common area up front they are told where to sit for lunch and dinner and the bus only runs part time. This place I can see has great potential. Unfortunately this place is poorly managed and needs better maintenance.

Cleanliness

1

Friendliness

2

Care Services

1

Activities

1

Value for Cost

1


1.0
A concerned family member - Family/Friend
Memory Care
December 21, 2015
Run Forest Run

Summit place came highly recommended After just a few days of having our family member placed there they were very quick to judge and wanted to place Her in a different wing and charge extra money. They do not check on them and keep them dry they do not offer them something to drink they are dehydrated. They pick and choose their favorites And those people get special Care the rest get pushed to the wayside. They are taken to the dining room 45 minutes before they're actually serve their food and they just sit there. I watch the woman in the dining room in the afternoon walk around and ask everybody what they wanted for lunch and dinner the next day and never ask my family member the food here is subpar the Care is subpar and the majority of the staff is extremely rude. Care and dedication of the staff was so poor We removed our family member after just two weeks. I would not recommend this place to anyone

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Colleen Stevens - Family/Friend
Memory Care
December 7, 2015
Verified Review
[removed]

[removed]. Over and over I visited my mother in the memory care unit at this facility, and found her in soaked pull-ups and with dried stool caked on her skin. Comments to the staff brought eye rolls and assurances they had just toileted her an hour beforehand. To compound the insult to her skin integrity, I also found her lying across her bed every time I went to see her. She would sit down on the side of the bed and just let herself fall backwards. Because she had so much hardware in her back and neck from previous surgeries, her body did not lie flat, so all her tiny weight went straight down on her coccyx. Again, with the eye rolls, and the shrugs, and the grimaces, as i complained about them letting her lie like this for hours at a time. She developed a Stage 4 pressure ulcer, ended up in the hospital with septicemia, and nearly died. She was moved to a nursing home, where she recovered, but remained weakened. Falls, a broken hip, a period of brief rally, and then a fall followed by a significant downhill slide marked the next two months. She passed away last month. Now, my mother had vascular dementia - she had a terminal illness. [removed] I would not recommend this place to anyone.

Cleanliness

2.5

Friendliness

2.5

Care Services

0.5

Activities

1.5

Value for Cost

2.5


1.0
William S - Family/Friend
Memory Care
August 4, 2013
Look elsewhere

My grandmother acquired bedsores on feet and buttocks here. Her adult diapers were not changed regularly despite having the highest and most costly level of care. Director does not return phone calls and neither do the physicians which cover this facility.

Cleanliness

1

Friendliness

2

Care Services

1

Activities

3

Value for Cost

1


0.5
anonymous - Family/Friend
Memory Care
August 22, 2022
Verified Review
Our families experience

On the surface Chatham Ridge looks like a great place which is why we picked it for our loved one, however they were very understaffed and undertrained. The bottom line is we strongly encourage families not to just pick this community based on looks or based off a singular tour, we encourage them to ask all the difficult and detailed questions to ensure your loved one is going to get the proper care and attention.

Cleanliness

2

Friendliness

3

Meals & Dining

0.5

Care Services

0.5

Activities

0.5

Staff

3

Value for Cost

0.5


0.5
Nicol Y - Family/Friend
Memory Care
July 18, 2022
Verified Review
Warning: do not take your loved one to this facility

I want to make sure no one else ever takes heir loved ones here. My mother suffered greatly, she had covid and no one knew it. She was unresponsive and no one checked her vitals. My daughter found her and demanded someone call 911, when they did and got her to the hospital, that's when they found out she had covid. She went into Colonials Gardens walking, feeding herself, speaking and now she is unable to do any of that on her own. They did not give her medications the correct way and some of the ones she was prescribed they did not give her at all. Within 2 weeks she could hardly do anything by herself. No one would listen to any of our concerns either. It was a terrible experience, but they very much made us think in the beginning that everything was going to be great. I think if we were not there checking on her every day, she would not be alive today.

Cleanliness

2

Friendliness

1

Meals & Dining

4

Care Services

0.5

Activities

4

Staff

1

Value for Cost

0.5


0.5
anonymous - Family/Friend
Assisted Living
January 11, 2022
Verified Review

There is a lot of problem that all stems from upper management.


0.5
Analyn M - Family/Friend
Assisted Living
May 13, 2021
Verified Review
Not a positive expeirence be mindful

They tried to take my dads money from him. The day before he moved in, the doctors told us due to his condition it would not be a good idea and they could not give us the money back until recently. I think they care more about the money than the actual residents well being. I would not recommend them to anybody looking.


0.5
Neva Lee - Family/Friend
Memory Care
October 15, 2020
Very Sad

I moved my dad from Chandler Place Independent Living (wonderful place) because he needed more care. I thought he would get the same genuine care but at a different level. I was wrong. The facility is run by [name removed] who I believe is a supervisor of the staff . I never met the facility director. My dad received poor care and they eventually forced him out during the Covid virus. It was devastating for me trying to find a place for him. I received no help from [name removed] or anyone at Chandler as I struggled to navigate a place for him. I finally found Carolina Gardens on my own. They were great and took care of my dad until he passed. Be careful if you chose Chandler Place Assisted Living.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Dina - Family/Friend
Assisted Living
September 25, 2020
Hitchcock 6 month experience during a pandemic

Hitchcock is NOT a place I would want for anyone I cared for. I put my father there at the end of March because of Covid, I made a hasty decision. In the beginning they were very inviting and informative. My father was there 6 months. And in that time he was sent to ER twice for “dementia behaviors” . So he sat in a flex unit in the ER for 10-12 hours, for an accessor to tell us he was fine to go back. It was situational, and his behavior was just not addressed by competent people that knew anything about dementia or Alzheimer’s. He was sent to a psychiatric ward by the parent company, Enlivant, even after the psychiatrist sent my father back to facility. He endures 10 days of new medications that shut his body down. He ended up on the medical side of the psychiatric facility because he was “not getting better”. Meanwhile I’m still not allowed to see him, or talk to him to assure him that I’m trying to get him home. Or even let him know what is going on!!! Finally after finding a tumor on his kidney, I get hospice involved to get my dad back to Hitchcock. He now is wearing a diaper, wheelchair and being fed by an assistant. When he returns he makes a full recovery (after the meds the psychiatric ward gave him are out of system) and starts walking, eating, and using bathroom. I’m still on allowed visits at a window in front of the Hitchcock facility between 9-5pm. Now our monthly bill has gone from $4000 to $4900. Even with hospice coming twice a week to help shower and take vitals. They quit cutting his hair and shaving his face. My dad would plead at the window to get him out of there. And I did. When I moved him out, they never once helped me nor even spoke to me. The room was disgusting, smelled like urine. And there was a cart with close to 5 loads of his clothes in the middle of his room. It looks like once they knew he was leaving, they washed everything that was piled in his room. Because I could see in his window anymore, they shut the blinds 3 months ago. My dad went through two pair of hearing aids, and 4 pairs of prescription glasses. I’m scared to think of how he was treated there because they knew we couldn’t come in to see how he was doing. And how they’re doing with their promises that they say to get you to come to them. I pray that they get the help to educate their med techs to properly communicate with their residents. I pray that the director learns how to communicate with the family that trusts them to put their loved one there. I reached out to the director via email, texts, phone calls, and in person. He would state he wasn’t there , or to talk to [name removed], the nurse. [name removed] is the only reason I tolerated some of this behavior. But, it takes a TEAM to work a assisted living. And that’s what they sold me on day one of brining him there. Now I know, at the expense of my fathers health and well being, that is was a lie.

Cleanliness

0.5

Friendliness

1

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Neva D Lee - Family/Friend
Memory Care
August 20, 2020
Very Sad

I was very unhappy with Chandler Place Assisted Living and Memory Care. I moved my father from Chandler Independent Living (fabulous place) to Chandler Assisted Living. He was only there for three months and deteriorated so rapidly. It was heartbreaking. In the middle of the Covid Virus, I was told by [name removed] to find another place for him and was given a short period of time to move him out. Can you imagine how hard this was when all care facilities were locked down for the Covid virus? No one at Chandler offered to help me. The entire time my father was there, I never met an administrator, don't know if there was even one. [name removed] was the person in charge. After two phone conversations with her telling me to find a place for my dad, I cried. She was cold and uncompassionate. The good news is that I found a better place for my father, which is CHEAPER and the staff there are very compassionate. I urge anyone who is considering this facility to shop around.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
jenkins - Family/Friend
Assisted Living
April 17, 2020
Terrible

[Name removed] is supposed to be for assisted living patients. It is not. Most of the patients have dementia or Alzheimer. The food is terrible. They need a certified dietitian. They cannot keep help. Currently they do not have a manager or maintenance person They seem hire from the other assisted living places in Greenwood. The people they are hiring they need to find out why they were terminated from the other places. Sad!!!! They went for months and months without a nurse. Hired one she only stayed 3 days. The upper management needs to come down and change things. We are looking into a lawsuit with other family of residence. Family members are paying over 4,500.00 a month.... no manager. almost 8 months without a nurse, can’t keep people. Major major problems.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Assisted Living
April 11, 2020
STAY AWAY

My loved one was there for a few months. The place is 85% dementia patients. We were told it was only 20%. My loved one had no dementia issues so it was like living in a psyche ward. Some of the staff was hateful and rough with the residents. The food was pure awful. Those who could not feed themselves had their plates taken away after the meal, untouched. There was not adequate staff and the staff was NOT trained. Leadership there was apathetic. PLEASE don't let the beautiful environment fool you. I had to remove my loved one. They witnessed horrible incidents. Not a place for a loved one to be. Unfortunately the dementia residents have no way to communicate how horrible this place is.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


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