Assisted Living
Memory Care
Independent Living
Senior Living
Sign in

Navion Senior Solutions

Get personalized guidance

For pricing & availability

Navion Senior Solutions is a leading senior care provider with communities, including Best of Senior Living Award winners, offering a variety of lifestyle and care options, including independent living, assisted living, specialized memory care services, and respite care options. Navion Senior Solutions has 1,853 senior living reviews and an average review rating of 4.3 out of 5. Navion Senior Solutions’ mission is to foster a positive and growth-oriented workplace while creating meaningful continuation of life experiences for their residents and families. Locally operated Navion senior living communities carry out this mission by offering warm, hospitable care and service, including their signature Daily Living activities program and fabulous chef-led dining experience.

8.8

Review Score

1,853 reviews
52 communities
4 senior living award communities
Starting from $X,XXX/mo
3 community videos

Navion Senior Solutions community listings

Showing 52 communities
Sort by
Filter by
Awards
best-meals-and-dining
best-meals-and-dining
Review Score
Care Type
See communities with

Ashley Square

526 Haltiwanger Rd., Greenwood, SC 29649

Starting at$X,XXX+ monthly
6
6 Photos available
10
Review Score
94 reviews

Great place to move a loved one,very caring and supportive the staff goes above and beyond to help the family understand any problems or changes,can express how much my mom loved the place and staff,gave me...

Most Friendly
Provides: Assisted Living

When you walk through the doors at Ashley Place, our senior living community, you will be greeted with a smile and a warm welcome. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Helena Square

1624 Paris Ave, Port Royal, SC 29935

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
69 reviews

From the start of meeting with and talking with staff we as a family knew that Helena Square was the place for our family menber! The staff is helpful,to concerned and caring. We have asked many questions...

Provides: Assisted Living

Helena Place is an assisted living community situated in the heart of Port Royal, South Carolina for over 20 years. Our community has been named The Best of Assisted Living in Port Royal for the last 5 years running. We are located on the south side of the Cypress Wetlands Bird Sanctuary where...

... Read more

Hammond Square

128 Walnut Lane, North Augusta, SC 29860

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
81 reviews

Sent for [name removed] Hammond Square made mom’s transition from home to residence living a smooth process. All the staff are helpful and very caring. It is a great place for mom. Would highly recommend...

Provides: Assisted Living

At Hammond Place, our senior living community, we develop individual care plans to meet the needs of our residents. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. We welcome pets and help our residents thrive in mind and body by...

... Read more

Keowee Square

475 Rochester Hwy, Seneca, SC 29672

Starting at$X,XXX+ monthly
8
8 Photos available
9.7
Review Score
40 reviews

Keowee Square has been a great place for my loved one. I've come to love the staff here and most do a phenomenal job with a few exceptions. The activities are slim to none when I visit which is very...

Provides: Assisted Living

Keowee Place is located on the shores of Lake Keowee and Lake Hartwell in Seneca, South Carolina. We are close to the historical towns of Cashiers and Highland, North Carolina and our daytrips to these historical towns are a favorite outing for many of our residents. We also make regular trips to...

... Read more

Arbor Ridge at Stanleyville

350 Arbor View Ln, Winston-Salem, NC 27105

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
45 reviews

We recently moved mom into a one bedroom apartment. We had toured four assisted living facilities and then Arbor Ridge. The room sizes, really nice staff, friendly residence's, the size of the facility, and...

Provides: Independent Living

The Benefits of Moving toARBOR RIDGE AT STANLEYVILLEArbor Ridge isn’t your typical Independent or Assisted Living community. We are only one of two communities in Forsyth County registered with the state of North Carolina as a “multi-unit assisted housing community with services” (MUAHS). Our...

... Read more

Priddy Manor Assisted Living and Memory Care

1294 Priddy Rd, King, NC 27021

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
30 reviews

Making the decision to place a loved one in a facility is the hardest decision ever. Just to place the call to ask about a tour can be difficult However; [name removed] made me feel very comfortable when...

Provides: Assisted Living, Memory Care

Priddy Manor Assisted Living is located in the city of King, Stokes County, North Carolina. Our beautiful, scenic community is set among the rolling hills of Western Stoke County. King is a lovely, scenic place to call home, and to invite family members to visit. Priddy Manor is committed to the...

... Read more

The Fountains of Calhoun

265 Lovers Lane Rd SE, Calhoun, GA 30701

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
15 reviews

I arrived a few months ago and I enjoy being here. The staff is wonderful. The food is so good. Everyone here is very friendly. Can’t wait for the summer to get here and warm weather so I can walk around the...

Provides: Assisted Living, Memory Care

Highlands Square

225 Norfleet Dr., Somerset, KY 42501

Starting at$X,XXX+ monthly
27
27 Photos available
9.6
Review Score
43 reviews

Overall this is a wonderful facility that has provided great care for two of our family members. The staff is very caring and attentive. Our family members have voiced their approval. They have lots of...

Provides: Assisted Living

At Highlands Place, our senior living community, we get to know our residents on an individual level so we can offer them personalized services. Our residents engage in a variety of stimulating activities, such as exercise classes, gospel singing, arts and crafts, card and board games, tai chi,...

... Read more

Arbor Ridge at Kernersville

1237 Masten Dr, Kernersville, NC 27284

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
29 reviews

My father who is 93 years young moved into Arbor Ridge in October of 2022. My Dad moved from several states away so this was a major move not only in distance but also life style. The move-in process was...

Provides: Independent Living

All the independence you desire, and all the on-site assisted services you need or one day might need. Private studio, 1-bedroom, and 2-bedroom apartments in a beautiful modern setting. Our on-site home care agency provides peace of mind that we can accommodate your changing needs as you age in...

... Read more

Rivercrest Place

2121 New Holt Rd, Paducah, KY 42001

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
9.6
Review Score
25 reviews

All 8 get the top rating. My sister raves about the food and how they take care of her needs. Her pension from the University covers the cost. It is just a great clean facility with good people working...

Provides: Assisted Living

Exceptional Senior Living at Rivercrest PlaceIt’s time to upgrade your senior living, trading the worries and stress that come with home ownership for the relaxed retirement lifestyle you’ve always dreamed of. And we have just the place to do it at Rivercrest Place.We offer assisted living...

... Read more

Our free advisors can help

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By sharing your contact information, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls from us and our community customers; however, your consent is not a condition to using our service, but we cannot refer you without your contact information. Msg and Data Rates may apply. Msg frequency varies. Text HELP for Help. Text STOP for Stop.

The Legacy of Camden

719 Kershaw Highway, Camden, SC 29020

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
11 reviews

The Legacy of Camden has been a blessing to us. My Mom is happy there and feels loved. She has made new friends and the staff feels like family. The food is delicious and there are fun activities planned. We...

Provides: Assisted Living

The Legacy of Camden is a beautiful, quaint retirement community in Camden, South Carolina, just northeast of Columbia, SC. Our assisted living community has 40 apartments, and offers assistance with the activities of daily living, as needed by each individual.The Legacy of Camden is now under...

... Read more

Seven Hills Square

279 Technology Pkwy NW, Rome, GA 30165

Starting at$X,XXX+ monthly
9
9 Photos available
9.5
Review Score
25 reviews

When it comes to the activities, there is a lot of time spent in from of the TV. However, what we like the most about Seven Hills is that it is a smaller facility, great nurse-[name removed], great...

Provides: Memory Care

A great place to call home! At Enlivant, we honor the commitments we make to our residents and their families. Our goal is to enhance our resident's quality of life by providing a warm, caring environment that fosters independence, dignity and choice of each resident. Our residents are often...

... Read more

Chandler Place Independent Living

745 Dilworth Lane, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
3
3 Floor plans available
9.5
Review Score
44 reviews

We always recommend to anyone who asks us. It has been a blessing to have Mom safe, happy and reasonably independent. We picked them because you guys identified three options based on our budget and location...

Provides: Independent Living

Welcome to Chandler Place. Our newly constructed apartment homes provide a distinctive combination of service and independence which enables you to make choices and enjoy life. With a choice of one or two bedroom apartments, you may select the option that best meets your needs. Your apartment...

... Read more

The Legacy of North Myrtle Beach

491 Highway 17, North Myrtle Beach, SC 29566

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
56 reviews

All the staff is nice and helpful. When we are there everyone tries to help with anything. They are professional. For Thanksgiving they had a large meal for families and residents to help us feel like...

Provides: Assisted Living, Memory Care

The Legacy of North Myrtle Beach is an assisted living and memory care community located in North Myrtle Beach, South Carolina, in waterfront Horry County and home to just over 14,000 people. A beautiful waterfront tourist city, North Myrtle Beach is a relaxed community that residents will enjoy....

... Read more

Northstar Square

3250 Quick Water Landing, Kennesaw, GA 30144

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
80 reviews

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about...

Provides: Assisted Living, Memory Care

Northstar Place is located in Kennesaw, Georgia, just two miles south of Lake Acworth. Our community is in a beautiful wooded setting and resident rooms have views of the trees or of our flower filled courtyard. We have large outdoor spaces where residents can enjoy sitting in the sun with...

... Read more

The Groves at Oak Ridge

734 Emory Valley Rd, Oak Ridge, TN 37830

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
74 reviews

The Groves has been home to my family member for a few months now and I cannot express my gratitude and gratefulness for finding such kind, compassionate and caring people taking care of her and the other...

Provides: Assisted Living, Memory Care

Welcome to The Groves at Oak RidgeIf you’re ready to spend each day doing what you want and leave housekeeping, laundry and daily chores to someone else, then you’ve come to the right place. At The Groves at Oak Ridge, we offer assisted living and memory care. You can live a life of leisure and...

... Read more

Walnut Ridge

411 Windmill St, Walnut Cove, NC 27052

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.2
Review Score
10 reviews

They had availability when we needed it and the location was close to where my mother grew up! The staff makes my Mother feel special!

Provides: Assisted Living, Memory Care

Placed smack-dab in the tiny community of Walnut Cove in North Carolina, Walnut Ridge Assisted Living, with the appeal of a small town, is the place to be for the elderly who require and want independent living but yet cannot for whatever reason live alone anymore. We offer customized care with...

... Read more

The Legacy of Hartsville

1901 West Carolina Avenue, Hartsville, SC 29550

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
10 reviews

No one wants to leave their home but things happen. In 2018, our Mom had a stroke and no longer felt comfortable living alone. We were at one facility and then moved to The Legacy. We loved it so much, we...

Provides: Assisted Living, Memory Care

The Legacy of Hartsville is tucked securely within a quaint community of families and neighbors. Within minutes of the hospital and medical offices in one direction and a downtown area flourishing with charm and history in another, The Legacy is proud to offer services and amenities, activities...

... Read more

Langston Square

939 Springdale Drive, Clinton, SC 29325

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
45 reviews

Love having my mom here! They offer everything to make her feel at home and keep her safe. Nice size rooms and plenty of space to gather with other residents. Nice courtyard for her to enjoy during warm...

Provides: Assisted Living

Langston Place is located in the charming town of Clinton, South Carolina just east of the Presbyterian College. We are only two miles from Sumter National Forest, a popular picnic destination for residents and their families. While we are proud of our beautiful community we are even more proud...

... Read more

Hitchcock Square

102 Crepe Myrtle Court, Aiken, SC 29803

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
36 reviews

The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She...

Provides: Assisted Living

Hitchcock Place is located in Aiken, South Carolina right in the heart of town. We have three parks within two miles of our community and visiting them is a popular afternoon outing for our residents. We also make regular trips to the nearby Centre South Shopping Center to enjoy the many...

... Read more

Manning Square

10 Companion Court, Greer, SC 29651

Starting at$X,XXX+ monthly
5
5 Photos available
9.2
Review Score
52 reviews

We were attracted to them because of the size of facility and staff. I would recommend. My 2 brothers and I looked at this facility at separate times and we all agreed that this was the place for our father.

Provides: Assisted Living

At Manning Place, our senior living community, you'll find a smaller, homelike community and a compassionate, caring staff. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Chancellor's Village

12100 Chancellors Village Lane, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
16
16 Photos available
9
9 Floor plans available
9.2
Review Score
58 reviews

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

Provides: Assisted Living, Independent Living

Chancellor's Village has been a part of Fredericksburg, Virginia since 1991. We have over 85 years of combined senior experience. We are located on 15 acre wooded campus, between Washington, DC & Richmond, VA. Chancellor's Village offers both independent and assisted living to suit your...

... Read more

Navion of Shelby

1425 East Marion Street, Shelby, NC 28150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.1
Review Score
14 reviews

My Dad has been a resident for 2.5 years. He says it’s a good place to be if you can’t live at home any longer, which speaks well of this assisted living facility and is so good for us to hear. He enjoys...

Provides: Assisted Living

Quality Care You Can Count OnIf you’re ready to move into an exceptionally warm and welcoming assisted living community in Shelby, North Carolina where you can enjoy spacious and comfortable accommodations, wonderful company and personalized care plans that provide you with quality care you can...

... Read more

Forest Ridge

151 Village Park Dr, West Jefferson, NC 28694

Starting at$X,XXX+ monthly
7
7 Photos available
9.1
Review Score
15 reviews

Forest Ridge has been a wonderful place for my mom. The staff has been helpful and friendly. The food is healthy and delicious. The facility is kept clean. Mom enjoys the activities she participates in also.

Provides: Assisted Living, Memory Care

Forest Ridge is an assisted living community for seniors who need just a little more assistance in their day-to-day lives. The picturesque locale is nestled at the base of Mount Jefferson and provides some of the best views Ashe County has to offer. Churches, medical care, and shopping centers...

... Read more

Pinewood Square

101 Centennial Blvd., Goose Creek, SC 29445

Starting at$X,XXX+ monthly
8
8 Photos available
9.1
Review Score
62 reviews

Staff treated our friend with compassion and caring. She was checked on frequently and was encouraged to join activities. One evening she was down due to losing her independence. A staff member noticed she...

Provides: Assisted Living

Pinewood Place is located in a beautiful wooded area in Goose Creek, South Carolina. We are also within sight of Crowfield Plantation Lake and some resident rooms enjoy lake views. We encourage our residents to enjoy the outdoors and offer transportation to our wonderful local parks. We offer...

... Read more
Viewing 1-25 out of 52 communities

Community videos

View the Navion Senior Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Navion Senior Solutions welcomes its residents home.

Preston House

Take a virtual tour of Preston House in Charlotte, NC
Take a virtual tour of Preston House, a maintenance-free Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Assisted Living and Memory Care

Take a virtual tour of Chandler Place Assisted Living and Memory Care in Rock Hill, SC
Take a virtual tour of Chandler Place Assisted Living and Memory Care, a maintenance-free pet friendly Assisted Living and Memory Care community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Independent Living

Take a virtual tour of Chandler Place Independent Living in Rock Hill, SC
Take a virtual tour of Chandler Place Independent Living, a maintenance-free pet friendly Independent Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Navion Senior Solutions

8.8
Review Score
1,766 reviews

Review Score

1,766 reviews
8.8

Out of 10


5 star

61%

4 star

23%

3 star

8%

2 star

4%

1 star

6%

A Place for Mom has scored Navion Senior Solutions with 8.8 out of 10 using our proprietary review score based on 566 reviews in the last 2 years. Over all time, Navion Senior Solutions has 1,766 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,073
405
132
66
90
Date Submitted
239
354
566
Reviewer
140
1,230
344
22
Care Received
1,044
174
548
1741-1760 of 1766 reviews
Sort by

0.5
Anonymous - Family/Friend
Memory Care
January 17, 2020
Failed my mother in every way imaginable

The last paragraph is probably the most important, but I'm trying to keep it chronological. In the first month of her being with her, they ran out of my mother's medicine and just DIDN'T GIVE IT TO HER for a day and a half. This is an addictive drug and she definitely went through withdrawal in the process along with tremendous anxiety and no sleep. Nobody was sorry, just blaming everyone else. We pay $250/ month for basic med management, but she only has one prescription and they can't even get that right. Also, the ONLY PCP who goes to the facility provides horrific care, with lab tests being delayed for up to 4 days with no good explanation. That's a problem when you're dealing with a potential UTI. Again, Chandler takes no responsibility and tells you to call the PCP (you'll get nowhere). Within 2 months, my mom was so upset with them that that she tried to take her own life. Her explanation to me was that she didn't want to pay them any more money, ever. I'm not saying that's a logical reason to hurt oneself, but it's relevant that it was on her mind. Chandler would not allow her back without 24-hour supervision (and that could not be a family member), even when she was cleared by a psychiatrist to go back to assisted living. Within two months of my mom needing their care, they had charged us rent for the time it took them to get her paperwork straight BEFORE she could move in (a week), they required a $3000 community fee, and raised our rates the following month saying that it's normal for rates to be raised ANNUALLY (that means January to them, not after your loved one stays a year). And no, they won't refund the community fee even though they failed my mother at every turn.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Diane Jones - Toured community
Assisted Living
February 3, 2019
Buyer Beware!

We made a deposit in August 2018, and were told the deposit was fully refundable. We decided on another facility and asked for the deposit to be returned We have made several requests and are always told, "I'll let you know as soon as we hear something." This is February 2019, and we are still waiting after several contacts. I suppose the next stop is an attorney, magistrate court and filing a complaint with the Secretary of State. I guess this is a case of buyer beware...so, buyer beware. I'll be shocked if this review ever sees the light of day.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
KAHTRINA LOWERY - Family/Friend
Memory Care
December 27, 2018
Verified Review
HORRIBLE NASTY & HEARTLESS

Only because zero stars isnt an option! My grandfather was in the memory care unit for 1 1/2 yrs. Its dirty & stinks. Staff is lazy as I witnessed patients setting alone several times. Any clothes or necessities purchased for your loved ones will be scattered, lost, stolen & used on others. When my gfather was on his death bed with hospice, 1 staff ask, "He aint eatin?" When I explained he could not & was on his last hours. Her response was, "Wish I couldn't eat, Id lose weight!" (how caring) We requested that his clothes be given to the ones in need with no family. [Name removed] informed us thats not allowed & we must come back & remove them. If you care about your loved one at all...dont put them in this nasty hell hole!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Marie - Family/Friend
Assisted Living
November 13, 2018
No way

I would not recommend Hammond Place in North Augusta South Carolina for anyone. They talk a big talk to get you in and take your $4,000 move in fee. Then everything changes. They are not prepared to provide assistance , nor do some of them want to. Very poor management and very poor care.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

1

Value for Cost

0.5


0.5
blindsided - Family/Friend
Assisted Living
November 10, 2018
Beware!

BEWARE!!! When you consider an Assisted Living, make sure you check the financial status they are in such as bankruptcy or reconstructing the company! This staff was rude and stepped over the line into family business! They convinced my mother to revoke my Power of Attorney! The assessment they wrote to evaluate her level of care was wrong. This determines how much the resident pays per month. READ it carefully! Get a copy of EVERYTHING you sign. Please be careful..... I had a horrible time with these people! There is much more I could share.....

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
J. Campbell - Family/Friend
Assisted Living
August 6, 2018
Beware .. do not place your loved one here.

Cypress Place on Midland Parkway in Summerville SC is not where you would want to place your loved one. The meals supplied are substandard and I am shocked and appalled at the scraps they offer. I had to either bring her food or take her out to eat to supplement her diet. For $4000 a month this is not expected nor acceptable. In the last several months there has been a turnover of staff and obviously there are issues. My mother had money stolen from her wallet in her purse in her room this week. I never gave her cash before to keep in her wallet for 6 months. I had to move away for a week before she reunited with her family in another state and I left her some cash for her flight today. It was taken by someone working there. I would not even consider placing a loved one here.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Kevin Wells - Family/Friend
Assisted Living
July 28, 2018
Poor service

My parents were there for about 6 months. My mom has been wheelchair bound for some time and quite often had to wait to be transferred to her bed or even changed if she needed to be changed. My dad sufferes from Alzheimer’s and did alright as long as my mom was there but we moved her to a rehab facility to help with her strength. While he was at Hammond by himself there were at least a couple of instances where they did not get fed on time because they forgot about him and he, because of the Alzheimer’s thought he’d eaten. I do not recommend anyone who needs anything more than a roof stay here.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Teresa Otuel - Family/Friend
Assisted Living
July 21, 2018
Not a good place

The staff held mail and did not give it to my sister when she was unable to access her mailbox. After her death, mail was returned to sender. I hate that she probably thought no one cared at Valentine’s and other times when we were unable to visit her in person. Shameful! Her room, especially her bathroom, always needed cleaning when we visited. I would never recommend this facility.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
john conte - Family/Friend
Memory Care
April 23, 2018
Think Twice

Go anywhere but here. Period. My dad was there for several months. needed more care after some time... they were fast to charge us more, but never ever gave more care, except for the immediate hour after we complained or pointed out he was not getting it. They would do something and the next day, it disappeared. Dad died now... and 2 weeks later, the death certificate has not advanced from them. Carolina management is incompetent, they do not give near the quality or level of care they promise or charge for. Not sure if they don't care or if they are understaffed or it is just policy. Services that were promised going had to be fought for once in. They should be stripped of their rating and reevaluated for what they really are. I know I sound bitter. I am not. I am 100% realistic on what to except and 100% honest on what was delivered. And the food... it is awful. Bojangles would be considered gourmet. But that is minor in comparison to all else. There must be better solutions out there for the aging.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
F. Sturgis - Resident/client
Memory Care
January 29, 2018
Do not send your loved one here

I have toured this facility on two different occasions and at different times of the day. They are very short staffed and a patient even fell when I was touring. Not because of neglect but because the staff were tending to other residents. Staff presented to be overworked. I had requested to speak to the administration on two different occasions and that person was never there nor returned my phone calls. No one knew where administrator was or when that person would return. That is not professional at all. Do your research on adult care homes so when you do a tour of a facility you know what to look for.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Elizabeth H. - Family/Friend
Memory Care
December 8, 2017
STAY AWAY.

My mother was robbed three times by Morningside staff. Her medication was not only mismanaged, but the med techs on staff lied about administering her medication. The final straw was when staff members verbally harassed the sitters I hired to help ensure my mom's safety and wellbeing. My mother was only there four months. Stay away.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Assisted Living
April 15, 2017
Ridiculously disappointing

This is mostly dementia patients that I have seen some of the staff treat poorly. They hold anyone else who doesn't have dementia [Removed]....they can go into the crappy "garden" are, but now to sit on the rocking chairs out front. The food is horrible, prepackaged garbage that is detrimental to the health of those that live there. [removed]. The new Executive Director at Cypress is[Removed] and mostly unavailable. The ladies that work there are nice, however the management SUCKS and needs a complete overhaul. They LIE LIE LIE to get you sucked in, only to break every promise they make. If you care for your family member, DO NOT put them in this filthy "facility" to be held hostage. [Removed]

Cleanliness

1.5

Friendliness

0.5

Care Services

0.5

Activities

3

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
March 3, 2017
worst place in dalton

didn't do but lie to us let my mom fall 4 times in one week every helper very mean to her, seating in [removed] every time I went every day [Removed] lies ever things she said

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Independent Living
January 13, 2017
Disappointed Family Member

Please make sure you discuss in detail the care your loved one needs before bringing them to this facility and get it in writing. My family and I were told our loved one would be taken care of and their various needs would be no problem to meet. We were extremely impressed with the staff's care and fell in love with the place at first. After two months of our loved one being in this facillity, the executive director and team began to try to take back all the care promised to us in the beginning (that we were previously told would be no problem, plus no extra charge), and they became ugly to us, would call us everyday, several times a day, and wanted our loved one to move out ASAP due to not wanting to meet the needs of our family member. Please discuss everything with this facility and get everything in writing. This team is deceptive and will skew the truth and exaggerate circumstances.

Cleanliness

5

Friendliness

0.5

Care Services

0.5

Activities

5

Value for Cost

2.5


0.5
Mary - Family/Friend
Assisted Living
June 7, 2016
Beware!!!

Make sure that your loved one's level of care is properly evaluated. My mother only stayed there a week. She fell 3 times in 4 days. ER Doctor recommended no taking her back. Cindy just wants to fill rooms and took over 10,000 from us. Would not refund anything. That was an expensive week and my mother was not properly cared for. No communication throughout facility. Huge disappointment. Look elsewhere

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Assisted Living
March 16, 2016

I have recently moved out of town and called Manning to inquire about my mom. I was informed by one of their staff that I could no longer call to inquire about my mom. What kind of prison is this when they don't tell you about your mom? Seems the staff need to be investigated.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Nancy
Independent Living
March 8, 2016
Be careful

Well you can't write a review that is bad So what is the point. But I would like to make future Tennants aware that there is an employee there that smokes Marijuana, and she is [removed]. I will make sure that this is public. There is a concern for the safety of the residents. A mandatory monthly drug test should be given!!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Assisted Living
February 29, 2016
Nice place, horrible nurse

Nice place, terrible nursing staff especially the head nurse. She is very rude and disrespectful.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Woody - Family/Friend
Assisted Living
January 15, 2016
Verified Review
BrookDale Rocky Mount needs major restructuring

My Father only spent 2 months there. I visited at leas 5 times a week. From top down....Management bad, serious lack of coordination and communication with staff. Staff, obvious that the vast majority was there for a paycheck, actual caring about residents was secondary at best. They were ignorant towards guests as well. Housekeeping....yeah, right. Laundry was supposed t be done every Tuesday and Friday. We (my daughter and I) had to continually ask for it to be done. Cleaning the room....right. He had an "accident" in the and it took 3 days to get it cleaned. The facility is a disgrace to assisted living. I will be filing a similar letter to the BBB and NC Council on Aging

Cleanliness

1.5

Friendliness

1.5

Care Services

2

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Assisted Living
December 8, 2015

What is happening to all of the staff?!? The environment is unstable and they just raised the rates. We have hung in there as long as we can. Currently looking to move after the first of the year.

Cleanliness

4

Friendliness

3

Care Services

0.5

Activities

3

Value for Cost

2


Viewing 1741-1760 out of 1766 reviews

Frequently asked questions

More questions?

Ask an A Place for Mom local advisor at no cost.