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Navion Senior Solutions is a leading senior care provider with communities, including Best of Senior Living Award winners, offering a variety of lifestyle and care options, including independent living, assisted living, specialized memory care services, and respite care options. Navion Senior Solutions has 1,852 senior living reviews and an average review rating of 4.3 out of 5. Navion Senior Solutions’ mission is to foster a positive and growth-oriented workplace while creating meaningful continuation of life experiences for their residents and families. Locally operated Navion senior living communities carry out this mission by offering warm, hospitable care and service, including their signature Daily Living activities program and fabulous chef-led dining experience.

8.8

Review Score

1,852 reviews
52 communities
4 senior living award communities
Starting from $X,XXX/mo
3 community videos

Navion Senior Solutions community listings

Showing 52 communities
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Ashley Square

526 Haltiwanger Rd., Greenwood, SC 29649

Starting at$X,XXX+ monthly
6
6 Photos available
10
Review Score
94 reviews

Great place to move a loved one,very caring and supportive the staff goes above and beyond to help the family understand any problems or changes,can express how much my mom loved the place and staff,gave me...

Most Friendly
Provides: Assisted Living

When you walk through the doors at Ashley Place, our senior living community, you will be greeted with a smile and a warm welcome. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Helena Square

1624 Paris Ave, Port Royal, SC 29935

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
69 reviews

From the start of meeting with and talking with staff we as a family knew that Helena Square was the place for our family menber! The staff is helpful,to concerned and caring. We have asked many questions...

Provides: Assisted Living

Helena Place is an assisted living community situated in the heart of Port Royal, South Carolina for over 20 years. Our community has been named The Best of Assisted Living in Port Royal for the last 5 years running. We are located on the south side of the Cypress Wetlands Bird Sanctuary where...

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Hammond Square

128 Walnut Lane, North Augusta, SC 29860

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
81 reviews

Sent for [name removed] Hammond Square made mom’s transition from home to residence living a smooth process. All the staff are helpful and very caring. It is a great place for mom. Would highly recommend...

Provides: Assisted Living

At Hammond Place, our senior living community, we develop individual care plans to meet the needs of our residents. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. We welcome pets and help our residents thrive in mind and body by...

... Read more

Keowee Square

475 Rochester Hwy, Seneca, SC 29672

Starting at$X,XXX+ monthly
8
8 Photos available
9.7
Review Score
40 reviews

Keowee Square has been a great place for my loved one. I've come to love the staff here and most do a phenomenal job with a few exceptions. The activities are slim to none when I visit which is very...

Provides: Assisted Living

Keowee Place is located on the shores of Lake Keowee and Lake Hartwell in Seneca, South Carolina. We are close to the historical towns of Cashiers and Highland, North Carolina and our daytrips to these historical towns are a favorite outing for many of our residents. We also make regular trips to...

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Arbor Ridge at Stanleyville

350 Arbor View Ln, Winston-Salem, NC 27105

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
45 reviews

We recently moved mom into a one bedroom apartment. We had toured four assisted living facilities and then Arbor Ridge. The room sizes, really nice staff, friendly residence's, the size of the facility, and...

Provides: Independent Living

The Benefits of Moving toARBOR RIDGE AT STANLEYVILLEArbor Ridge isn’t your typical Independent or Assisted Living community. We are only one of two communities in Forsyth County registered with the state of North Carolina as a “multi-unit assisted housing community with services” (MUAHS). Our...

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Priddy Manor Assisted Living and Memory Care

1294 Priddy Rd, King, NC 27021

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
30 reviews

Making the decision to place a loved one in a facility is the hardest decision ever. Just to place the call to ask about a tour can be difficult However; [name removed] made me feel very comfortable when...

Provides: Assisted Living, Memory Care

Priddy Manor Assisted Living is located in the city of King, Stokes County, North Carolina. Our beautiful, scenic community is set among the rolling hills of Western Stoke County. King is a lovely, scenic place to call home, and to invite family members to visit. Priddy Manor is committed to the...

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The Fountains of Calhoun

265 Lovers Lane Rd SE, Calhoun, GA 30701

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
15 reviews

I arrived a few months ago and I enjoy being here. The staff is wonderful. The food is so good. Everyone here is very friendly. Can’t wait for the summer to get here and warm weather so I can walk around the...

Provides: Assisted Living, Memory Care

Highlands Square

225 Norfleet Dr., Somerset, KY 42501

Starting at$X,XXX+ monthly
27
27 Photos available
9.6
Review Score
43 reviews

Overall this is a wonderful facility that has provided great care for two of our family members. The staff is very caring and attentive. Our family members have voiced their approval. They have lots of...

Provides: Assisted Living

At Highlands Place, our senior living community, we get to know our residents on an individual level so we can offer them personalized services. Our residents engage in a variety of stimulating activities, such as exercise classes, gospel singing, arts and crafts, card and board games, tai chi,...

... Read more

Arbor Ridge at Kernersville

1237 Masten Dr, Kernersville, NC 27284

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
29 reviews

My father who is 93 years young moved into Arbor Ridge in October of 2022. My Dad moved from several states away so this was a major move not only in distance but also life style. The move-in process was...

Provides: Independent Living

All the independence you desire, and all the on-site assisted services you need or one day might need. Private studio, 1-bedroom, and 2-bedroom apartments in a beautiful modern setting. Our on-site home care agency provides peace of mind that we can accommodate your changing needs as you age in...

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Rivercrest Place

2121 New Holt Rd, Paducah, KY 42001

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
9.6
Review Score
25 reviews

All 8 get the top rating. My sister raves about the food and how they take care of her needs. Her pension from the University covers the cost. It is just a great clean facility with good people working...

Provides: Assisted Living

Exceptional Senior Living at Rivercrest PlaceIt’s time to upgrade your senior living, trading the worries and stress that come with home ownership for the relaxed retirement lifestyle you’ve always dreamed of. And we have just the place to do it at Rivercrest Place.We offer assisted living...

... Read more

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The Legacy of Camden

719 Kershaw Highway, Camden, SC 29020

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
11 reviews

The Legacy of Camden has been a blessing to us. My Mom is happy there and feels loved. She has made new friends and the staff feels like family. The food is delicious and there are fun activities planned. We...

Provides: Assisted Living

The Legacy of Camden is a beautiful, quaint retirement community in Camden, South Carolina, just northeast of Columbia, SC. Our assisted living community has 40 apartments, and offers assistance with the activities of daily living, as needed by each individual.The Legacy of Camden is now under...

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Seven Hills Square

279 Technology Pkwy NW, Rome, GA 30165

Starting at$X,XXX+ monthly
9
9 Photos available
9.5
Review Score
25 reviews

When it comes to the activities, there is a lot of time spent in from of the TV. However, what we like the most about Seven Hills is that it is a smaller facility, great nurse-[name removed], great...

Provides: Memory Care

A great place to call home! At Enlivant, we honor the commitments we make to our residents and their families. Our goal is to enhance our resident's quality of life by providing a warm, caring environment that fosters independence, dignity and choice of each resident. Our residents are often...

... Read more

Chandler Place Independent Living

745 Dilworth Lane, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
3
3 Floor plans available
9.5
Review Score
44 reviews

We always recommend to anyone who asks us. It has been a blessing to have Mom safe, happy and reasonably independent. We picked them because you guys identified three options based on our budget and location...

Provides: Independent Living

Welcome to Chandler Place. Our newly constructed apartment homes provide a distinctive combination of service and independence which enables you to make choices and enjoy life. With a choice of one or two bedroom apartments, you may select the option that best meets your needs. Your apartment...

... Read more

The Legacy of North Myrtle Beach

491 Highway 17, North Myrtle Beach, SC 29566

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
56 reviews

All the staff is nice and helpful. When we are there everyone tries to help with anything. They are professional. For Thanksgiving they had a large meal for families and residents to help us feel like...

Provides: Assisted Living, Memory Care

The Legacy of North Myrtle Beach is an assisted living and memory care community located in North Myrtle Beach, South Carolina, in waterfront Horry County and home to just over 14,000 people. A beautiful waterfront tourist city, North Myrtle Beach is a relaxed community that residents will enjoy....

... Read more

Northstar Square

3250 Quick Water Landing, Kennesaw, GA 30144

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
80 reviews

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about...

Provides: Assisted Living, Memory Care

Northstar Place is located in Kennesaw, Georgia, just two miles south of Lake Acworth. Our community is in a beautiful wooded setting and resident rooms have views of the trees or of our flower filled courtyard. We have large outdoor spaces where residents can enjoy sitting in the sun with...

... Read more

The Groves at Oak Ridge

734 Emory Valley Rd, Oak Ridge, TN 37830

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
74 reviews

The Groves has been home to my family member for a few months now and I cannot express my gratitude and gratefulness for finding such kind, compassionate and caring people taking care of her and the other...

Provides: Assisted Living, Memory Care

Welcome to The Groves at Oak RidgeIf you’re ready to spend each day doing what you want and leave housekeeping, laundry and daily chores to someone else, then you’ve come to the right place. At The Groves at Oak Ridge, we offer assisted living and memory care. You can live a life of leisure and...

... Read more

Walnut Ridge

411 Windmill St, Walnut Cove, NC 27052

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.2
Review Score
10 reviews

They had availability when we needed it and the location was close to where my mother grew up! The staff makes my Mother feel special!

Provides: Assisted Living, Memory Care

Placed smack-dab in the tiny community of Walnut Cove in North Carolina, Walnut Ridge Assisted Living, with the appeal of a small town, is the place to be for the elderly who require and want independent living but yet cannot for whatever reason live alone anymore. We offer customized care with...

... Read more

The Legacy of Hartsville

1901 West Carolina Avenue, Hartsville, SC 29550

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
10 reviews

No one wants to leave their home but things happen. In 2018, our Mom had a stroke and no longer felt comfortable living alone. We were at one facility and then moved to The Legacy. We loved it so much, we...

Provides: Assisted Living, Memory Care

The Legacy of Hartsville is tucked securely within a quaint community of families and neighbors. Within minutes of the hospital and medical offices in one direction and a downtown area flourishing with charm and history in another, The Legacy is proud to offer services and amenities, activities...

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Langston Square

939 Springdale Drive, Clinton, SC 29325

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
45 reviews

Love having my mom here! They offer everything to make her feel at home and keep her safe. Nice size rooms and plenty of space to gather with other residents. Nice courtyard for her to enjoy during warm...

Provides: Assisted Living

Langston Place is located in the charming town of Clinton, South Carolina just east of the Presbyterian College. We are only two miles from Sumter National Forest, a popular picnic destination for residents and their families. While we are proud of our beautiful community we are even more proud...

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Hitchcock Square

102 Crepe Myrtle Court, Aiken, SC 29803

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
36 reviews

The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She...

Provides: Assisted Living

Hitchcock Place is located in Aiken, South Carolina right in the heart of town. We have three parks within two miles of our community and visiting them is a popular afternoon outing for our residents. We also make regular trips to the nearby Centre South Shopping Center to enjoy the many...

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Manning Square

10 Companion Court, Greer, SC 29651

Starting at$X,XXX+ monthly
5
5 Photos available
9.2
Review Score
52 reviews

We were attracted to them because of the size of facility and staff. I would recommend. My 2 brothers and I looked at this facility at separate times and we all agreed that this was the place for our father.

Provides: Assisted Living

At Manning Place, our senior living community, you'll find a smaller, homelike community and a compassionate, caring staff. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Chancellor's Village

12100 Chancellors Village Lane, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
16
16 Photos available
9
9 Floor plans available
9.2
Review Score
58 reviews

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

Provides: Assisted Living, Independent Living

Chancellor's Village has been a part of Fredericksburg, Virginia since 1991. We have over 85 years of combined senior experience. We are located on 15 acre wooded campus, between Washington, DC & Richmond, VA. Chancellor's Village offers both independent and assisted living to suit your...

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Navion of Shelby

1425 East Marion Street, Shelby, NC 28150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.1
Review Score
14 reviews

My Dad has been a resident for 2.5 years. He says it’s a good place to be if you can’t live at home any longer, which speaks well of this assisted living facility and is so good for us to hear. He enjoys...

Provides: Assisted Living

Quality Care You Can Count OnIf you’re ready to move into an exceptionally warm and welcoming assisted living community in Shelby, North Carolina where you can enjoy spacious and comfortable accommodations, wonderful company and personalized care plans that provide you with quality care you can...

... Read more

Forest Ridge

151 Village Park Dr, West Jefferson, NC 28694

Starting at$X,XXX+ monthly
7
7 Photos available
9.1
Review Score
15 reviews

Forest Ridge has been a wonderful place for my mom. The staff has been helpful and friendly. The food is healthy and delicious. The facility is kept clean. Mom enjoys the activities she participates in also.

Provides: Assisted Living, Memory Care

Forest Ridge is an assisted living community for seniors who need just a little more assistance in their day-to-day lives. The picturesque locale is nestled at the base of Mount Jefferson and provides some of the best views Ashe County has to offer. Churches, medical care, and shopping centers...

... Read more

Pinewood Square

101 Centennial Blvd., Goose Creek, SC 29445

Starting at$X,XXX+ monthly
8
8 Photos available
9.1
Review Score
62 reviews

Staff treated our friend with compassion and caring. She was checked on frequently and was encouraged to join activities. One evening she was down due to losing her independence. A staff member noticed she...

Provides: Assisted Living

Pinewood Place is located in a beautiful wooded area in Goose Creek, South Carolina. We are also within sight of Crowfield Plantation Lake and some resident rooms enjoy lake views. We encourage our residents to enjoy the outdoors and offer transportation to our wonderful local parks. We offer...

... Read more
Viewing 1-25 out of 52 communities

Community videos

View the Navion Senior Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Navion Senior Solutions welcomes its residents home.

Preston House

Take a virtual tour of Preston House in Charlotte, NC
Take a virtual tour of Preston House, a maintenance-free Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Assisted Living and Memory Care

Take a virtual tour of Chandler Place Assisted Living and Memory Care in Rock Hill, SC
Take a virtual tour of Chandler Place Assisted Living and Memory Care, a maintenance-free pet friendly Assisted Living and Memory Care community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Independent Living

Take a virtual tour of Chandler Place Independent Living in Rock Hill, SC
Take a virtual tour of Chandler Place Independent Living, a maintenance-free pet friendly Independent Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Navion Senior Solutions

8.8
Review Score
1,766 reviews

Review Score

1,766 reviews
8.8

Out of 10


5 star

61%

4 star

23%

3 star

8%

2 star

4%

1 star

6%

A Place for Mom has scored Navion Senior Solutions with 8.8 out of 10 using our proprietary review score based on 566 reviews in the last 2 years. Over all time, Navion Senior Solutions has 1,766 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,073
405
132
66
90
Date Submitted
241
354
566
Reviewer
140
1,230
344
22
Care Received
1,044
174
548
1661-1680 of 1766 reviews
Sort by

2.0
Anonymous - Toured community
Memory Care
January 3, 2018

I wasn't impressed. It was very big, noisy, and impersonal. The person I met with had to look up basic info, such as costs, which should have already been done, since I had a scheduled appointment. They don't have a current available room, anyway, but I wouldn't consider it if so due to its size and more remote location.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Assisted Living
December 28, 2016
Verified Review
The smell has got to go!

We did not like the this community at all. The smell was bad of urine and disinfectant. The staff was cordial enough to us, but that did not make up for the cleanliness. The rooms also looked like a small closet in a hotel room. It just was not a good fit.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Assisted Living
September 30, 2016
Verified Review
Depressing Atmosphere!!

The staff seemed like they had great care to offer the residents, however the complex seemed very depressing. It is not a place where I would want my loved one to be living.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
August 9, 2016
Verified Review
Unfriendly Staff!!

My father was in this community and i was not very happy with the care he was receiving. The staff would not pay attention to him. There was a lack of communication with the community's side. They offer activities but my father was not able to participate. The community is clean and very nice itself.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Memory Care
July 18, 2016

Overall I was not impressed with this facilty.It felt very much like a nursing home as opposed to assisted living. The director was very friendly and informative, but the rest off the staff seemed to be aloof. As we walked down one of the residence hallways there was a very strong odor of feces coming from a resident's room and in the time we were there no staff came to assist her. The main areas were clean, but the newly remodeled rooms did not appear to be much nicer than the non remodeled room. I will not be bringing my mother for a tour and will not consider placing her at this location.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Dan Holder - Family/Friend
Memory Care
July 17, 2016
Verified Review
KR, so-so

To early to rate, been only 5 weeks but have had issues that are still pending. 2 stars so far.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Kenneth Poole - Family/Friend
Assisted Living
October 21, 2015
Administration Destroying Place

The Manning Place was a great place but has gone downhill since the new admistration has taken over. They have a bad turn over rate when it comes to staff.Its like the administration doesn't care about their employees or their moral. So that the admistration has 1 caregiver to 32 residents & 1 medtec on first & second shift to do all the Activities of Daily Living, pass meds, & serve meals. My father was there for 1 month & thats when I got him out of that awful place.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
May 15, 2015
Verified Review
Would not recommend

Our experience with Mallard Ridge was not a good one. We had multiple instances of them losing our loved one's possessions, including things like a pair of shoes as well as his hearing aid. Based on our experience I would not recommend them to other families.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Loved one - Family/Friend
Memory Care
January 8, 2014
Verified Review
Not a good memory care experience

We did not have good experiences with the memory care here, and we moved my loved one out. There are some very good staff members, but others who are not. It feels like the memory care section was an unsuccessful attempt to turn an assisted living section into memory care. It is wide open, with people wandering where they will, and the common areas do not contain enough seating to have them all in the same place. The care felt almost negligent at times.

Cleanliness

2

Friendliness

3

Care Services

1

Activities

2

Value for Cost

2


2.0
Beachgirl - Family/Friend
Memory Care
April 26, 2013
Verified Review
Mom (age 91) lived here Jan-Oct. 2012

Don't let them kid you - they do very little for your loved one and are understaffed. Very few activities, food is fair. Some of the staff is wonderful & caring, but some are downright mean. Management does nothing when brought to their attention. My Mom would have been better served in a nursing home. We chose this facility because it impressed us on the tour, was close to our home, doctors and hospitals, reached out to dementia patients and had an Alzheimer's wing, but Mom was not delighted after the 1st month (Jan.2012). She moved here from independent living when she needed a bit of assistance bathing, she got around very well & sometimes needed a walker, was a good conversationalist and had the beginning stages of dementia. 30 days later she was in real trouble. Summit was quarantined due to a norovirus outbreak. The place was not staffed to handle it, and she subsequently became dehydrated, had a stroke, leaving her with expressive aphasia and now required using her walker to walk. They assured us they could still care for her. It was hard to communicate with her, but she seemed to indicate they were not caring for her properly. 9/15/12 she fell in their hallway after a staff member gave her a "high-five" and she fractured both shoulders and a knee which left her bed ridden, but they insisted they could still care for her. A week later it was clear they could not, so we hired in private help in the day-time. They lied just to get our money and it took us a month to place her in a nursing home.

Cleanliness

3.5

Friendliness

4

Care Services

1

Activities

1

Value for Cost

2


1.5
Anonymous - Family/Friend
Memory Care
December 26, 2017
Discouraged

When Raven solutions bought spring arbor in march 2017, they made a lot of promises. They did get some new furniture in both assisted living and the cottage. However they put back the old stain chairs in cottage and it smells like urine in the unit most of time now. Staff has been reduced on both sides even though full. Staff is worn out and stressed. They were promised raises this year but now they are told not til next spring. The cottage is at or past full capacity and there is not enough seating for residents in living room. They did get electronic devices for residents and call buttons on cottage side in bathrooms. Staff are suppose to activate buttons to show they are checking rooms. That worked for the first few weeks but not so much now. Most staff leave their cell phone units to monitor residents on tables or not in sight. The best of the facility are the hard working staff, activity personnel and maintenance.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Industry reviewer
Memory Care
December 18, 2017
I would not Dare.

Bad management and the caregivers are lazy. Not friendly when you ask them can they help with your family member. Caregivers stay on their phones all day and the nurse and ED is nowhere to be found when you need answers about something. Horrible.

Cleanliness

5

Friendliness

1.5

Care Services

1.5

Activities

5

Value for Cost

1.5


1.5
Concerned loved one - Family/Friend
Memory Care
November 27, 2017
Not what was expected

The staff was extremely friendly. However, they did not notify the family of changes in condition, medications, or resident's behavioral changes. If you place a family member in the memory care unit, be sure to check the each time you go for changes in condition, decubitus (bed sores) and stay on top of you loved one.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Donna Daniel - Family/Friend
Assisted Living
September 3, 2016
Be Cautious

My friend spent 10 months there and every time he had an issue or complaint, they sent him to the Emergency room. They are not equipped to handle any pt with dementia that has any anger issue. I was led to believe they were specialist in this area, but that is certainly not the case. Staffing is very limited, and they only have inexperienced staff that do not know how to resolve any issue. If there is any problem after hours...the call to the nurse will result in an emergency room visit with EMS. The bathroom floor was so dirty on one visit that I had to mop it myself, and it looked like it had never been cleaned before. If your loved one is not quiet and sedate, this is not the place for them. I also had to ask to look at his medicine sheet as he was experiencing dizziness and weakness..and discovered one of his medicines was not being given. It is overpriced and more than even some of the "nicer and newer" communities.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Assisted Living
April 27, 2016
Facility looks good but look beneath the fluff

Some of the staff truly care about the residents but for most, it is just a job. Poor communication exists shift to shift. There is not enough staff to care for the needs of the acuity level of the residents. If a resident has problems with communication and/or understanding, there are little activities in which they can participate and they end up sitting in his/her room all day. The facility RN is very willing to listen and discuss concerns as is the Pt. Care Coordinator but that is all in management that seem to care. Many residents report follow through with residents' concerns by the Ex. Dir. to be poor. Some feel the major concern is money. Management calls family members periodically to ask if we have any concerns but as of yet, I have not had one concern met. It seems to lie dormant on the Ex. Dir. desk.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Assisted Living
April 14, 2016
Verified Review
Very disappointed with current management

The food looks nothing like the gourmet meal pictured above. There are rarely fresh fruit and vegetables. Canned vegetables and fruit cocktail are common Sometimes the chicken was so over-cooked and tough, it couldn't be cut, much less eaten. Recently the entire night staff was let go for incompetence. They seem to have a problem keeping staff in general. The staff passing out medications cannot even identify the various pills they are giving out. Staff answering a ring for assistance more than once opened the door and snarled "What do you want now?" They recently got a new head nurse who stormed unannounced into residents' rooms and confiscated anything that said "keep out of reach of children" by throwing dishwashing soap, hand lotion, cleaning supplies, hair spray, etc. into garbage bags. Needless to say, my family member felt like a robbery had taken place. Even worse, the doctor had written orders on file allowing self-administration of over-the-counter drugs and possession of cleaning supplies. The possessions were returned, but the emotional damage was done. Fitted sheets are returned wadded up instead of properly folded. Everything else comes back a wrinkled mess.

Cleanliness

1.5

Friendliness

3

Care Services

1.5

Activities

3

Value for Cost

1.5


1.0
Anonymous - Family/Friend
Memory Care
March 14, 2025
Verified Review
Never recommend

Stay away from this facility. My mother's wedding rings were stolen and so were her shoes. The staff seemed to have no idea who my mother was when I went to visit her. She got absolutely no exercise and they had nothing for her to do. It was just a warehouse. It was horrific. I would've pulled her out except my husband was in the hospital dying.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

2

Activities

1

Staff

3

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
March 7, 2025
Verified Review
would not recommend at all

The facility was clean her room was not kept clean. We have moved her to a memory care facility. They don't need to take those kinds of patients. Left sitting in pee and poop on more than one occasion. Had 2 bed sores while there. More worried about having the room filled than actual care of patient. Gave them 30 days to improve and nothing changed. We paid $[fee removed] a month for what we could have struggled to do at home. Not worth it at all! Where she is now she is clean, doesn't smell, more alert and more active. Not like she near death like at McArthur. Would not recommend them to anybody. Only good thing we can say is her nurse [date removed]was good with her.

Cleanliness

1

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

4

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
November 22, 2024
Verified Review
Facility Neglects Residents

They lied about the care that was provided to my loved one. They allowed her to run away 3 times. The only reason they get that is because there were some staff that seemed to care but those ppl were transitioned out of the facility early on. This facility NEVER had my loved one seen by a medical professional outside of when she was taken to the hospital for tests. They lied about it every time I called to inquire. When I discovered this and tried to work with them to move her, they dragged their feet on doing anything ESPECIALLY providing me with all the medical documents I requested. I moved her 2 years ago and I have not yet received any documents from a doctors office. I reported this facility to APS. They need to be shut down. Again, the only reason they get this is because initially the activities were good. That director left and then there were no activities. Every time I visited, my loved one is in a corner or just sitting somewhere alone. She's still very social. She's currently thriving at her new facility. I'm soooo upset we ever toured this place. It turned out to be the worst decision we could've made.

Cleanliness

3

Friendliness

2

Meals & Dining

2

Care Services

1

Activities

2

Staff

2

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
October 16, 2024
Verified Review
Don't walk away, run.....

My loved one passed away while under their care, or lack thereof. I would never recommend this facility to anyone.

Cleanliness

2

Friendliness

3

Meals & Dining

4

Care Services

1

Activities

4

Staff

3

Value for Cost

1


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