Navion Senior Solutions

The staff members have been extremely accommodating and I have been very happy with that. The situation has been made difficult by covid and due to the fact that I am out of state. Communication is critical and that has been very good, the move in coordinator has been wonderful as far as that goes. They have done a wonderful job letting me know what is going on and they were very prompt in letting me know when he needed to be transported to the hospital and responded in a positive way in getting him services he needed. They do have a good nursing staff and a physical therapy department, All of their residents are vaccinated and they have not had any severe outbreaks, so they have been good with keeping things under control. I would absolutely recommend them to others who are looking.

The staff was been very helpful and educated us on the community. communication between the staff and the family has been very good. They have kept us well informed. I would recommend this community to others.

They are really are not open to feedback. I have had a few issues that we have discussed and it has taken 4 months for any progress on these issues. Communication is good between the staff and the family. They keep us updated on covid and informed about our loved one. I would recommend this community to others

They seem to be on top of the covid situation. They were very quick to schedule vaccinations for the residents. They also seem to be on top of medical attention for the residents as well. I am having a terrible time getting a hold of staff members, especially the care managers. They have not been good with communication at all. I would recommend anyone considering this location to have an in depth talk with them about communication and what you expect. They are unwilling to talk about changes (downgrades specifically) over care level, and I am quite unhappy about that.

It has been the best experience we have ever had. Overall they have done well, with their response to COVID. The communication is amazing and have kept us updated with their restrictions. The staff is extremely friendly., The response by the staff has been immediate response to any question or concern we have with my loved one.

The staff is very caring and they communicate very well. They have had a good covid plan and they have kept the residence safe. I would recommend this community to others

The communication is sufficient, but I would not recommend this community to others

I would tell others to go talk with the community. Due to the pandemic, the community I feel can take a little less care of the residents than normal.

A very well done Zoom tour...answered my questions, very homey atmosphere, provides my husband needs; appropriate size facility for him I believe and if there are negatives my search on their site and other inquiries did not divulge them. We are in the process of trying to close on this choice.

The activities director can be a little abrupt on the phone. I feel I'm paying too much for the care my loved one is receiving. The activities include bingo and movies in the morning. I feel they should have the residents move more for the activities.

My mom moved into Northstar at the end of November of 2020. She loves her apartment that she chose. She has birdfeeders just outside her windows and so enjoys the antics that the birds get into each day. This has been a great comfort for her since she is in her room most of the time. She also has told me that the food they serve her is good. Being that we are all going through covid-19 issues, it's been hard for her to be away from her family and friends. She is lonely and that's hard for me as her daughter to hear. When she is allowed she walks out back on the paths which she enjoys. She has spoken to me about the back area needing some TLC. I hope when covid is over this can be addressed . The staff are very nice and accommodating to the needs of our family as well as my mom. I look forward to when "normalcy" can return, so my mom, our family and all the staff can get on with life. My mom can then really experience the full potential of life at Northstar.

the was an issue with the dietary need with my father's food. the staff was nice, and it was a good facility. I would recommend this community to others.

This community is a good place depending on the needs of your loved ones. The rooms sizes are a nice size and have a good layout. its a clean facility and was nicer than other we looked at I would definitely recommend the community

We chose Hitchcock Place because at the time, they had availability, they were very accommodating, and it was a clean and nice facility. My mothers room was reasonable, she was in a studio and she was comfortable. My favorite part about community was the level of nursing care they have here, they have an RN on staff which was helpful. I would want others to know that they will also take residents with a lower cognitive level as well. I would recommend.

A wonderful place to live. The people that work here are very helpful and kind. I give an excellent rating!

We chose The Legacy at Southpointe Drive because of the location and the affordability. The room sizes here are average compared to others she has been in. I would want others to know that the staff members are very friendly. I would recommend.

We chose Dalton Place because we went here and first and my dad knew immediately this was the place for my mother, we didn't look at any others. The room sizes are pretty average compared to others. I have eaten here and the food is fine, in the memory care part there are no choices off the menu. My favorite part about the community has been the way that my mom has came to care about the staff members. It shows they care about her if she is all about them. I would recommend this facility.

We chose Richland Place because of the price. The room sizes here are adequate, not too big and not too small. I would want other families to know that they have been very open to talking to us and they keep us very informed with COVID and everything going on. Especially changes and updates. I would recommend this facility.

I would want people to know looking into Chatham Ridge Assisted Living that the memory care unit is BEAUTIFUL. It smells very good and clean. They have beautiful designs on the walls, the interior design, the pictures, the colors everything is bright and cheerful. The staff are extremely helpful and attentive to the residents here. They have an activities director name [name removed] in the memory unit and she is fabulous, she is so tech savvy and is able to include the families in all activities, even if you cannot be present. She keeps the residents involved and active. They had a carnival outside, they do beauty salon activities, sing alongs, outside performers, great holiday activities, etc. I would recommend this facility.

Chandler Place takes the residents out once a week to eat at a restaurant of their choosing, they will take them on scenic drives. They may take them to a Dollar Tree. They also have entertainment groups come in a sing different types of music, as well as play the piano. They provide a variety of food for the residents who all seem quite pleased with the food. The layout of this community is good, they have a great entry way that is always well decorated especially during the holidays. Great dining area, there is also a library where the resident can borrow books. There are also gathering rooms where the residents can come and play games with each other or watch television.