Navion Senior Solutions

We chose Chandler Place over other facilities that we visited because it seemed the nicest that we were going to be able to afford. Although, I am pleased, overall, I think that at times, they seem a bit understaffed....but I think that is the case in many areas these days...Anytime I seek out, answers or assistance, they are ready to listen and assist...

Very well-kept facility. Very inviting feeling. Attentive administrators and care providers though they are dealing with staffing issues like most facilities. We are very satisfied with the memory care unit.

I think my loved one is doing ok there. Complaints about food and getting prescriptions ordered has been an issue. Also I wasn't informed of the community fee until after I settled my loved one in. They said they did but my loved one and I never heard that.

Very friendly staff and very accommodating. I am in Colorado, and they are in South Carolina. Communication is great, but it gets tricky from communicating from one staff person to another at times. They are prompt to get back to me on questions as well. It is clean and bright with plenty of activities for the residents.

This is a nice community. The staff communication with the family is good, as they listen to feedback. It may take awhile to get things accomplished though. The food is horrible. The food is always served cold and not tasty for the residents. The dinner is served in the main dining room. The bistro is available for breakfast and lunch. It would nice to have a more friendly atmosphere in the dining room to be able to find other residents who are social. The dining room staff could use more training.

I toured this facility. It was clean and staff was friendly. Ultimately, I didn't think it was a good fit for my loved one.

For most people it is an easy location to get to. The care that she received was very good as well. I would recommend Richland Place to others.

Our family had an in-person tour and it was a really nice tour experience but the community itself was too larger for our loved one.

They just recently had a change in staff and it seems like it is taking a while to get their feet on the ground. Things that were perfect before are not perfect now. We are hoping it is just temporary. They just got a new chef and mom LOVES the food - it is incredible If you are looking for a place based off of the care level and not how it looks, this should definitely be at the top of the list. It has a smaller more homey feel to it. There is more personalized care and I do regret the decision we made at all. Mom is happy.

We've been very happy with Keowee Place. It's very friendly and very nice. The staff seem competent and are on the ball. When I've asked for things to be done, they're done pretty quickly. Mom likes it there. She feels very comfortable and very safe. She likes her room - it's nice and big. They're more than happy to bring her meals to her room since that's her preference, and the food quality is good. Portions are a good size, and they offer options and cater to individual preferences. She can also ask for a snack anytime. We have no complaints!

We had a virtual tour set up with Kerner Ridge - but they did not realize that. We had to wait around a while for someone to show up and give us the tour. It was just kind of unorganized. The facility itself was nice.

On reflection, it is far easier now to assess my personal experience with Carolina Reserve. Considering our dire circumstances and the urgency we faced in late June, 2022, CR stepped up and helped to facilitate and secure placement for our Mom. This was no small task as " Mom" who was suffering from advanced Dementia was not the most desirable candidate for any long term care facility. However, the Director of Sales/Marketing with whom our family got to know, took a personal interest in our plight. She felt that despite the challenge Mom might present, Carolina Reserve would be an appropriate fit. Although there were occasional missteps due to changes in staff and Covid outbreaks, the community kept residents and loved ones informed and updated reasonably well. The facility itself was going through renovations while Mom was there which was disruptive, but the end result was worth it. It is a well maintained and very attractive, intimate community and worthy of consideration.

I really liked Manning Place. It was too expensive.

I would recommend, the staff is good and always fix problems when we are having them. The community offers different activities, but my loved one enjoys doing the exercising. Their is a dining room for residents to eat in.

It's a clean, lovely and welcoming facility. Nice space and grounds. They've had a lot of turnover and staffing problems but it's improved since they got a director of clinical services. Now--although they've just lost their wonderful activities coordinator (so that a new problem)-- they seem to be working hard at making the place excellent.

I've not been happy with how clothing and such are handled. Mom is frequently in clothing that was "donated", and her clothing seems to disappear. I also don't believe she is getting up and moving around as much as she should be. While there are activities, they are not as frequent as we believed they would be (or as they were when she first moved in.)

I would recommend you look at the community and see if this would be the right fit for your loved one. The staff sends emails out to the family and they are accommodating to calls and questions from family as well. There is a full kitchen, washer and dryer in the apartment. There is weekly housekeeping included for the resident's rooms.

We picked this community, because it was better staffed, and cleaner. They need more staffing, especially at night. There is a major shortage of RN's everywhere we looked. We chose them for several reasons but since they specialized in Memory care only and not assisted living, that helped make our decision. Please let [name removed]know I really appreciated her help. This has been a very tough road for us.

I'm very happy with the care my mom is receiving at Cypress. The activities director is excellent! The actual facility is filthy however... the common areas are dirty, the carpets are old and dirty and should be replaced. There is a general lack of care to the facility, inside and out!

We picked this community because, we didn't have much of a choice. The whole system needs to improve. The elderly need more advocates. My words of advice to other families, looking to place their loved one at this community is; no matter how nice it looks, you still have to make sure your loved one is being taking care of and don't give up.