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Navion Senior Solutions is a leading senior care provider with communities, including Best of Senior Living Award winners, offering a variety of lifestyle and care options, including independent living, assisted living, specialized memory care services, and respite care options. Navion Senior Solutions has 1,852 senior living reviews and an average review rating of 4.3 out of 5. Navion Senior Solutions’ mission is to foster a positive and growth-oriented workplace while creating meaningful continuation of life experiences for their residents and families. Locally operated Navion senior living communities carry out this mission by offering warm, hospitable care and service, including their signature Daily Living activities program and fabulous chef-led dining experience.

8.9

Review Score

1,852 reviews
52 communities
4 senior living award communities
Starting from $X,XXX/mo
3 community videos

Navion Senior Solutions community listings

Showing 52 communities
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Ashley Square

526 Haltiwanger Rd., Greenwood, SC 29649

Starting at$X,XXX+ monthly
6
6 Photos available
10
Review Score
94 reviews

Great place to move a loved one,very caring and supportive the staff goes above and beyond to help the family understand any problems or changes,can express how much my mom loved the place and staff,gave me...

Most Friendly
Provides: Assisted Living

When you walk through the doors at Ashley Place, our senior living community, you will be greeted with a smile and a warm welcome. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Helena Square

1624 Paris Ave, Port Royal, SC 29935

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
69 reviews

From the start of meeting with and talking with staff we as a family knew that Helena Square was the place for our family menber! The staff is helpful,to concerned and caring. We have asked many questions...

Provides: Assisted Living

Helena Place is an assisted living community situated in the heart of Port Royal, South Carolina for over 20 years. Our community has been named The Best of Assisted Living in Port Royal for the last 5 years running. We are located on the south side of the Cypress Wetlands Bird Sanctuary where...

... Read more

Hammond Square

128 Walnut Lane, North Augusta, SC 29860

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
81 reviews

Sent for [name removed] Hammond Square made mom’s transition from home to residence living a smooth process. All the staff are helpful and very caring. It is a great place for mom. Would highly recommend...

Provides: Assisted Living

At Hammond Place, our senior living community, we develop individual care plans to meet the needs of our residents. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. We welcome pets and help our residents thrive in mind and body by...

... Read more

Keowee Square

475 Rochester Hwy, Seneca, SC 29672

Starting at$X,XXX+ monthly
8
8 Photos available
9.7
Review Score
40 reviews

Keowee Square has been a great place for my loved one. I've come to love the staff here and most do a phenomenal job with a few exceptions. The activities are slim to none when I visit which is very...

Provides: Assisted Living

Keowee Place is located on the shores of Lake Keowee and Lake Hartwell in Seneca, South Carolina. We are close to the historical towns of Cashiers and Highland, North Carolina and our daytrips to these historical towns are a favorite outing for many of our residents. We also make regular trips to...

... Read more

Langston Square

939 Springdale Drive, Clinton, SC 29325

Starting at$X,XXX+ monthly
8
8 Photos available
9.9
Review Score
45 reviews

Love having my mom here! They offer everything to make her feel at home and keep her safe. Nice size rooms and plenty of space to gather with other residents. Nice courtyard for her to enjoy during warm...

Provides: Assisted Living

Langston Place is located in the charming town of Clinton, South Carolina just east of the Presbyterian College. We are only two miles from Sumter National Forest, a popular picnic destination for residents and their families. While we are proud of our beautiful community we are even more proud...

... Read more

Arbor Ridge at Stanleyville

350 Arbor View Ln, Winston-Salem, NC 27105

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
45 reviews

We recently moved mom into a one bedroom apartment. We had toured four assisted living facilities and then Arbor Ridge. The room sizes, really nice staff, friendly residence's, the size of the facility, and...

Provides: Independent Living

The Benefits of Moving toARBOR RIDGE AT STANLEYVILLEArbor Ridge isn’t your typical Independent or Assisted Living community. We are only one of two communities in Forsyth County registered with the state of North Carolina as a “multi-unit assisted housing community with services” (MUAHS). Our...

... Read more

Priddy Manor Assisted Living and Memory Care

1294 Priddy Rd, King, NC 27021

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
30 reviews

Making the decision to place a loved one in a facility is the hardest decision ever. Just to place the call to ask about a tour can be difficult However; [name removed] made me feel very comfortable when...

Provides: Assisted Living, Memory Care

Priddy Manor Assisted Living is located in the city of King, Stokes County, North Carolina. Our beautiful, scenic community is set among the rolling hills of Western Stoke County. King is a lovely, scenic place to call home, and to invite family members to visit. Priddy Manor is committed to the...

... Read more

The Fountains of Calhoun

265 Lovers Lane Rd SE, Calhoun, GA 30701

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
15 reviews

I arrived a few months ago and I enjoy being here. The staff is wonderful. The food is so good. Everyone here is very friendly. Can’t wait for the summer to get here and warm weather so I can walk around the...

Provides: Assisted Living, Memory Care

Highlands Square

225 Norfleet Dr., Somerset, KY 42501

Starting at$X,XXX+ monthly
27
27 Photos available
9.6
Review Score
43 reviews

Overall this is a wonderful facility that has provided great care for two of our family members. The staff is very caring and attentive. Our family members have voiced their approval. They have lots of...

Provides: Assisted Living

At Highlands Place, our senior living community, we get to know our residents on an individual level so we can offer them personalized services. Our residents engage in a variety of stimulating activities, such as exercise classes, gospel singing, arts and crafts, card and board games, tai chi,...

... Read more

Arbor Ridge at Kernersville

1237 Masten Dr, Kernersville, NC 27284

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
29 reviews

My father who is 93 years young moved into Arbor Ridge in October of 2022. My Dad moved from several states away so this was a major move not only in distance but also life style. The move-in process was...

Provides: Independent Living

All the independence you desire, and all the on-site assisted services you need or one day might need. Private studio, 1-bedroom, and 2-bedroom apartments in a beautiful modern setting. Our on-site home care agency provides peace of mind that we can accommodate your changing needs as you age in...

... Read more

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Rivercrest Place

2121 New Holt Rd, Paducah, KY 42001

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
9.6
Review Score
25 reviews

All 8 get the top rating. My sister raves about the food and how they take care of her needs. Her pension from the University covers the cost. It is just a great clean facility with good people working...

Provides: Assisted Living

Exceptional Senior Living at Rivercrest PlaceIt’s time to upgrade your senior living, trading the worries and stress that come with home ownership for the relaxed retirement lifestyle you’ve always dreamed of. And we have just the place to do it at Rivercrest Place.We offer assisted living...

... Read more

The Legacy of Camden

719 Kershaw Highway, Camden, SC 29020

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
11 reviews

The Legacy of Camden has been a blessing to us. My Mom is happy there and feels loved. She has made new friends and the staff feels like family. The food is delicious and there are fun activities planned. We...

Provides: Assisted Living

The Legacy of Camden is a beautiful, quaint retirement community in Camden, South Carolina, just northeast of Columbia, SC. Our assisted living community has 40 apartments, and offers assistance with the activities of daily living, as needed by each individual.The Legacy of Camden is now under...

... Read more

Seven Hills Square

279 Technology Pkwy NW, Rome, GA 30165

Starting at$X,XXX+ monthly
9
9 Photos available
9.5
Review Score
25 reviews

When it comes to the activities, there is a lot of time spent in from of the TV. However, what we like the most about Seven Hills is that it is a smaller facility, great nurse-[name removed], great...

Provides: Memory Care

A great place to call home! At Enlivant, we honor the commitments we make to our residents and their families. Our goal is to enhance our resident's quality of life by providing a warm, caring environment that fosters independence, dignity and choice of each resident. Our residents are often...

... Read more

Chandler Place Independent Living

745 Dilworth Lane, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
3
3 Floor plans available
9.5
Review Score
44 reviews

We always recommend to anyone who asks us. It has been a blessing to have Mom safe, happy and reasonably independent. We picked them because you guys identified three options based on our budget and location...

Provides: Independent Living

Welcome to Chandler Place. Our newly constructed apartment homes provide a distinctive combination of service and independence which enables you to make choices and enjoy life. With a choice of one or two bedroom apartments, you may select the option that best meets your needs. Your apartment...

... Read more

The Legacy of North Myrtle Beach

491 Highway 17, North Myrtle Beach, SC 29566

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
56 reviews

All the staff is nice and helpful. When we are there everyone tries to help with anything. They are professional. For Thanksgiving they had a large meal for families and residents to help us feel like...

Provides: Assisted Living, Memory Care

The Legacy of North Myrtle Beach is an assisted living and memory care community located in North Myrtle Beach, South Carolina, in waterfront Horry County and home to just over 14,000 people. A beautiful waterfront tourist city, North Myrtle Beach is a relaxed community that residents will enjoy....

... Read more

Northstar Square

3250 Quick Water Landing, Kennesaw, GA 30144

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
80 reviews

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about...

Provides: Assisted Living, Memory Care

Northstar Place is located in Kennesaw, Georgia, just two miles south of Lake Acworth. Our community is in a beautiful wooded setting and resident rooms have views of the trees or of our flower filled courtyard. We have large outdoor spaces where residents can enjoy sitting in the sun with...

... Read more

The Groves at Oak Ridge

734 Emory Valley Rd, Oak Ridge, TN 37830

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
74 reviews

The Groves has been home to my family member for a few months now and I cannot express my gratitude and gratefulness for finding such kind, compassionate and caring people taking care of her and the other...

Provides: Assisted Living, Memory Care

Welcome to The Groves at Oak RidgeIf you’re ready to spend each day doing what you want and leave housekeeping, laundry and daily chores to someone else, then you’ve come to the right place. At The Groves at Oak Ridge, we offer assisted living and memory care. You can live a life of leisure and...

... Read more

Walnut Ridge

411 Windmill St, Walnut Cove, NC 27052

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.2
Review Score
10 reviews

They had availability when we needed it and the location was close to where my mother grew up! The staff makes my Mother feel special!

Provides: Assisted Living, Memory Care

Placed smack-dab in the tiny community of Walnut Cove in North Carolina, Walnut Ridge Assisted Living, with the appeal of a small town, is the place to be for the elderly who require and want independent living but yet cannot for whatever reason live alone anymore. We offer customized care with...

... Read more

The Legacy of Hartsville

1901 West Carolina Avenue, Hartsville, SC 29550

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
10 reviews

No one wants to leave their home but things happen. In 2018, our Mom had a stroke and no longer felt comfortable living alone. We were at one facility and then moved to The Legacy. We loved it so much, we...

Provides: Assisted Living, Memory Care

The Legacy of Hartsville is tucked securely within a quaint community of families and neighbors. Within minutes of the hospital and medical offices in one direction and a downtown area flourishing with charm and history in another, The Legacy is proud to offer services and amenities, activities...

... Read more

Hitchcock Square

102 Crepe Myrtle Court, Aiken, SC 29803

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
36 reviews

The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She...

Provides: Assisted Living

Hitchcock Place is located in Aiken, South Carolina right in the heart of town. We have three parks within two miles of our community and visiting them is a popular afternoon outing for our residents. We also make regular trips to the nearby Centre South Shopping Center to enjoy the many...

... Read more

Manning Square

10 Companion Court, Greer, SC 29651

Starting at$X,XXX+ monthly
5
5 Photos available
9.2
Review Score
52 reviews

We were attracted to them because of the size of facility and staff. I would recommend. My 2 brothers and I looked at this facility at separate times and we all agreed that this was the place for our father.

Provides: Assisted Living

At Manning Place, our senior living community, you'll find a smaller, homelike community and a compassionate, caring staff. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Chancellor's Village

12100 Chancellors Village Lane, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
16
16 Photos available
9
9 Floor plans available
9.2
Review Score
58 reviews

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

Provides: Assisted Living, Independent Living

Chancellor's Village has been a part of Fredericksburg, Virginia since 1991. We have over 85 years of combined senior experience. We are located on 15 acre wooded campus, between Washington, DC & Richmond, VA. Chancellor's Village offers both independent and assisted living to suit your...

... Read more

Navion of Shelby

1425 East Marion Street, Shelby, NC 28150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.1
Review Score
14 reviews

My Dad has been a resident for 2.5 years. He says it’s a good place to be if you can’t live at home any longer, which speaks well of this assisted living facility and is so good for us to hear. He enjoys...

Provides: Assisted Living

Quality Care You Can Count OnIf you’re ready to move into an exceptionally warm and welcoming assisted living community in Shelby, North Carolina where you can enjoy spacious and comfortable accommodations, wonderful company and personalized care plans that provide you with quality care you can...

... Read more

Forest Ridge

151 Village Park Dr, West Jefferson, NC 28694

Starting at$X,XXX+ monthly
7
7 Photos available
9.1
Review Score
15 reviews

Forest Ridge has been a wonderful place for my mom. The staff has been helpful and friendly. The food is healthy and delicious. The facility is kept clean. Mom enjoys the activities she participates in also.

Provides: Assisted Living, Memory Care

Forest Ridge is an assisted living community for seniors who need just a little more assistance in their day-to-day lives. The picturesque locale is nestled at the base of Mount Jefferson and provides some of the best views Ashe County has to offer. Churches, medical care, and shopping centers...

... Read more

Pinewood Square

101 Centennial Blvd., Goose Creek, SC 29445

Starting at$X,XXX+ monthly
8
8 Photos available
9.1
Review Score
62 reviews

Staff treated our friend with compassion and caring. She was checked on frequently and was encouraged to join activities. One evening she was down due to losing her independence. A staff member noticed she...

Provides: Assisted Living

Pinewood Place is located in a beautiful wooded area in Goose Creek, South Carolina. We are also within sight of Crowfield Plantation Lake and some resident rooms enjoy lake views. We encourage our residents to enjoy the outdoors and offer transportation to our wonderful local parks. We offer...

... Read more
Viewing 1-25 out of 52 communities

Community videos

View the Navion Senior Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Navion Senior Solutions welcomes its residents home.

Preston House

Take a virtual tour of Preston House in Charlotte, NC
Take a virtual tour of Preston House, a maintenance-free Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Assisted Living and Memory Care

Take a virtual tour of Chandler Place Assisted Living and Memory Care in Rock Hill, SC
Take a virtual tour of Chandler Place Assisted Living and Memory Care, a maintenance-free pet friendly Assisted Living and Memory Care community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Independent Living

Take a virtual tour of Chandler Place Independent Living in Rock Hill, SC
Take a virtual tour of Chandler Place Independent Living, a maintenance-free pet friendly Independent Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Navion Senior Solutions

8.9
Review Score
1,765 reviews

Review Score

1,765 reviews
8.9

Out of 10


5 star

61%

4 star

23%

3 star

8%

2 star

4%

1 star

6%

A Place for Mom has scored Navion Senior Solutions with 8.9 out of 10 using our proprietary review score based on 566 reviews in the last 2 years. Over all time, Navion Senior Solutions has 1,765 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,073
405
132
66
89
Date Submitted
240
353
566
Reviewer
140
1,229
344
22
Care Received
1,044
174
547
1441-1460 of 1765 reviews
Sort by

4.0
A Place For Mom Customer - Toured community
Independent Living
December 31, 2012
Verified Review
liked this place a lot.

liked this place a lot.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 29, 2012
Verified Review
Liked the facility and the options of...

Liked the facility and the options of living at facility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Assisted Living
December 29, 2012
Verified Review
I stopped by without an appointment. ...

I stopped by without an appointment. People were very nice. The place is beautiful and well kept. More expensive but it seems to be geared more towards assisted living than independent living. Everything is in one building. Very nice place if we needed more services. Rooms were small but nice.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 28, 2012
Verified Review
was very nice!! rooms were nice, clea...

was very nice!! rooms were nice, clean, staff was very professional, two choices at all meals, dining room set nicely, got of residents out and about, good activity board for outings, nurse on staff, physcial theg on staff, meds controlled. Private dining room for family get togethers. Wide hallways, lots of outside setting areas.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
This is her 2nd choice. She liked a ...

This is her 2nd choice. She liked a lot about this residence.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
This location was nice, but not as ni...

This location was nice, but not as nice as some of the others I've seen. It would only accomodate Marge's needs and then, I'm not sure she would like it.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Assisted Living
December 24, 2012
Verified Review
Nice tour. Clean, organized, attracti...

Nice tour. Clean, organized, attractive. Tina was knowledgeble abt. program. Like security measures.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 21, 2012
Verified Review
Was my favorite one of the first day....

Was my favorite one of the first day. Meals seem more to my mom's tastes but the rooms are small.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
Anonymous - Toured community
Assisted Living
August 25, 2022
Verified Review
Toured

The tour was nice seemed to be a very well kept place, clean and beautiful.


3.5
KC - Family/Friend
Assisted Living
May 10, 2022
Verified Review
A Pleasant Place

It makes sense to visit regularly to make sure things are being done as far as medication being administered and diet restrictions being implemented. The staff are pleasant, and they do show concern. But I've had the same issues keep coming up.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

3.5

Activities

3

Staff

3.5

Value for Cost

3


3.5
Jackie O - Toured community
Assisted Living
January 18, 2022
Verified Review
My Tour Experience at Brookdale New Bern

I liked the community, but not the right fit for my loved one.


3.5
anonymous - Family/Friend
Assisted Living
January 12, 2022
Verified Review
Our experience at Carolina Reserve

It is a beautiful facility and all the staff were very friendly. The food was great and they had plenty of activities provided for the residents. When I was looking, I was clear that my loved one needed a 2 hand assist for everything. They said they would be able to handle that but they did not have enough staff in order to do that. We were then charged because they charge by level of care. I just think they took on more than they were able to really handle with my loved one. I do think it would be a great place for the right fit.


3.5
anonymous - Family/Friend
Assisted Living
October 13, 2021
Verified Review
Our families experience

The residents have been in and out of lock down so at the moment there really aren't to many activities. We really liked how they allowed our loved one to have a cat so they are pet friendly. They have taken good care of him, we have had no questionable instances or red flags come up. Every time we come to visit he is always clean and well dressed. The staff really are friendly and always seem like they are willing to help with the best of their abilities.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

3


3.5
YL - Family/Friend
Assisted Living
August 23, 2021
Verified Review
Recomend with Reservations

I would tell other families that they need to continue communicating with the facility and stay on top of what is happening with their loved ones. The administrator is super nice and does respond almost immediately to anything that you send her, but the follow-through is lacking. So I would recommend not sending your loved one there and relying on them entirely to give them everything that they need. Be sure to stay involved and be their advocate. The food has been a sore spot. They don't follow through in physical requirements of what our loved one can and cannot eat. They say they'll look into it, but then nothing changes. Because she was having so many issues with the food, I asked them to send me the daily menu and didn't receive it. I also asked for list her list of medications with times that they were administering them and didn't receive that either. Probably the thing they're lacking the most is communication and follow-through. But the people there are very nice, and they're good with activities. The marketing person was absolutely wonderful and receptive to making positive changes in the community.

Cleanliness

3

Friendliness

4.5

Meals & Dining

2

Care Services

3

Activities

4

Staff

4.5

Value for Cost

3


3.5
LF - Toured community
Assisted Living
August 17, 2021
Verified Review
Our Tour Experience

This was our #2 choice. The guy who led the tour was really nice. The facility was nice and very clean. But they couldn’t tell you what the max pricing could end up being with all of the different add-ons for care services. And that kind of killed it for me.


3.5
anonymous - Family/Friend
Memory Care
December 21, 2020
Verified Review
Overall a good community but could use some improvements

With COVID they are a little short staffed, however the folks that work there are really good, and they do everything that they can. At first they were really strong with the activities, but at one point there were no activities. The rooms are a little dark and depressing.

Cleanliness

3.5

Friendliness

4.5

Meals & Dining

3

Care Services

4

Activities

2.5

Staff

4.5

Value for Cost

2


3.5
Anonymous - Family/Friend
Assisted Living
August 13, 2020
Verified Review
We Can Do Better

I believe it is too expensive for what you get and the food is horrible. The food is sometimes too salty and no flavor, there is not much of a selection such as vegetables, and fresh fruit. The soups are cold, sometimes the food is even cold. My mother is paying $4400 a month and it is ludicrous. They could do other things such as pet therapy and my mother isn't a participating in bingo or any other activities very much. They do the laundry, but do not hang it up. This is assisted living and there are issues with balance and shoulders. They should hang the laundry up, instead of leaving it folded. My mother doesn't want to have wrinkled clothes. My mother complains about it every week. I have asked for this to be addressed numerous times.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.5
Anonymous - Family/Friend
Memory Care
May 7, 2019
Care is overall good

My family member is in the memory care unit at Carolina Reserve. The staff is friendly, but it is easy to get "jaded" working with this population and some of the staff seem annoyed at times. The CNA's who dispense medications have a "round the clock" duty and are glued to their computer screens and administering medications; it would be lovely to have more staff. The CNA's do an excellent job. The best part of Carolina Reserve are the activity director(s) who are very friendly and engaging. I would love it if they had more of a variety of activities and MUSIC at all times in the lobby! Music changes depression in dementia and Alzheimer's patients. Overall, my family member's experience has been good...the number one complaint from him/her is boredom.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

2.5


3.5
Anonymous - Family/Friend
Memory Care
November 11, 2018
They do a pretty good job of keeping my parents safe, clean and as well as possible.

Both my parents are at Richland. We were able to keep them together and appropriately served despite differing diagnoses and needs. The care staff is responsive and kind. The administrative staff has turned over since we began this journey. Currently, there seems to be no activity director; the former director did a very good job of offering stimulating and interesting programs and projects. We miss her.

Cleanliness

3.5

Friendliness

4.5

Care Services

3.5

Activities

2

Value for Cost

3.5


3.5
Anonymous - Toured community
Assisted Living
October 9, 2017
Verified Review
Very Nice, but No Single Rooms Available

We were looking for a community for my wife, and she needed to move in quickly. Brookdale was a very nice community; however, they did not suit our particular needs. We would have had to furnish her room ourselves, as they had no furnished rooms available. Also, they did not have any single rooms available at the time, and we really wanted privacy for her. In order to get that, we would have had to pay for both beds in the room. Ultimately, we chose another community for our needs.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


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