Navion Senior Solutions

Overall things have gone very well with Sanctuary at Northstar! It is a nice looking, clean community, and the staff have all been very friendly. They take great care of their residents, and I feel like they have been very attentive to my loved ones needs. I thought the food was good all the times I've had it, however I've heard complaints from my loved one that they could use more variety in the vegetables they serve.

When I first began searching for a place for my parents, Chancellor's Village wasn't even a consideration. If it weren't for Carol Hull at A Place for Mom, I would never have visited it. I am forever grateful to Carol because Chancellor's Village is a true gem. Of all the places I took my parents, CV was the most warm and welcoming - both by staff members and the actual facility. Everyone helped us through the process of applying and worked with us to find the best apartment and move in date to suit my parent. CV is bright, cheerful, and full of friendly people. My parents have only been there a few days but I know they will love their new home and friends.

Toured 7/18.Andrea Webb. Nice facility, had everything mom & dad would need. Decor a little outdated.

My mother has been a resident at Dalton Place for nine months and has never regretted the move. She quickly became a part of a loving and caring community. Each employee treats my mother with kindness which is very comforting to our family. Recently my mother became ill and had to be hospitalized. Dalton Place continued to check on her which made her time away seem less frightening. She knew without a doubt that her home away from home was waiting for her return. The amenities are very nice. Dalton Place has provided transportation if we have been unable to take our mother to her doctor's visits. It was even arranged for one of her caregivers to accompany her. That meant so much to our family! Prior to making the final decision to move my mother from her home we toured other facilities in the area. We were pleased with the cleanliness and nice surroundings that Dalton Place offers. Thank you Dalton Place for providing excellent care!

Both of my parents moved into Dalton Place November 2013. After my father's death in February, my mother still resides there. She enjoys the exercise classes administered by the activities coordinator & the additional activities provided. They seem to care about her well being, which is of utmost importance. Daily meals are provided of which you can choose your menu. They will work with you on your desired preferences, which makes it nice. Mother loves her room & we moved her into a different wing after my father's death. Her neighbors & dining mates are a part of our family too now. I visit often, although I live 4 hrs away. I participate in the activities & enjoy mealtime with everyone. They are providing a safe community for mother & that's the most important thing to me!!

They have been really pretty accommodating and cooperative. I see the food and it seems good, but she complains about it a lot. It's been a rough transition, she isn't really involved with the activities yet, but they do have them. The staff has been really great, I have no complaints about them.

Favorite place. Like home We could go see mom living here now just have to figure out the financial part.

So far it's been okay. They are very clean and very friendly. They lost their cook and the meals are really bad. When she walked in it was everything she wanted it to be. They are pet friendly and really worked with her to keep her dog. We liked that it was a pretty spacious apartment, and a lot of the ones we saw were kind of small, and sterile.

This seemed like a place that would work when our loved one is a little less aware of the surroundings. Not that it wasn't nice, but it is more hospital like in setting. It's already furnished, I think you can bring in an easy chair but it's not their bed, and at this stage wasn't the best fit. It is still on our radar though as things progress.

This community does a good job overall, it's a nice looking, clean facility, and the staff are all very friendly and professional. The only issue that we had was that we were charged before they were ready for her to move in, and while they refunded us a portion of the fee we still ended up paying for a room that they were unable to move her into.

It was a great! They always had a really understanding and caring staff. They had a lot of bingo! They didn't really have a choice for meals, but they would take her to all of her appointments.

Good place but it was too large for my mother. We felt that our mother will adjust better to a smaller facility.

So far my mother has not moved yet, so my review can only hit on first impressions. So far my experience has been very good. Everyone is very friendly and approachable. The residents appear to be very happy and outgoing. I hope that my Mother will be very happy there, but only time will tell.

Nice clean building. Staff was very helpful and encouraging. Rooms very accommodating.

The staff are friendly and helpful. The facility is clean and well kept. The activities are varied and clients are watched over when not at the facility. They added charges to the monthly fees without notice and while they listened to my concerns, they did nothing about them.

They were not equipped for my dad. I went in, looked at the place and talked to everybody but my dad needed so much care that they weren't able to take him. Everyone I talked to was very friendly.

They're not perfect, the cleanliness is good, the care is excellent as far as keeping up with her medications. She complained that they don't let her sleep enough but they get them up and get them dressed, they don't lie around in their gowns all day and they're just not going to let them sit in their rooms all the time. She does go to church activities on Sundays, she was in physical therapy for a little while but she does the little stretch classes, they get her up and going. Basically, Chancellor's Village was the first one that my wife actually toured and she really liked that one but it was a little more costly, but after everything was said and done we moved her over there but I think this is more her type of atmosphere, her own little apartment. She's been through a lot this year and it got to the point where she couldn't be left home alone. So far this has been working out very good, I think it's good for her and it gives the family a peace of mind.

I'm very pleased overall and I would highly recommend it to anybody who has a pet. I try to temper my expectations and knew from the get go that things were not going to be all rosy, no place is going to be like home but I think for all of us it has been a real good thing, you have to take all of the complaints with a pound of salt. I would say that the thing I maybe a little disappointed with is they really talk a good gameas far as getting my mom involved and getting her a buddy and they were good for the first week but then it tapered off. I think mom and a lot of other seniors need a friend for more than a week, it was kind of like they left her to her own devices. I think it's more of a sales device for them than an actuallity but other than that I feel the place has really met our expectations, cleanliness, staff is friendly and the food is really good.

I would have given them a 5 but theres been a change in management (or lack thereof). It has been a little rocky, im there at least 2 days a week and I can tell not only with the patients but also with the amployees, with the change in management they aren't doing as well. They're still the same employees and the know me. She has add on services, theres one that i don't feel shes getting her money for, in the bathing and dressing area. They used to come in and make sure she had her pajamas on and turned down the sheets. They do come in and lay out her clothes, but as far as the bathing im not sure about that, shes saying shes not getting bathed like she should. Theyre very good about her meds, they keep track of those and they are given in an accurate and timely manner. The socialization that shes doing is very good too.

the huge 'get in' $ is prohibitive. independent living is very nice but too expensive. assisted living area is too small & too expensive.