Navion Senior Solutions

Before the Covid-19 pandemic and ensuing community lock down, my mother was enjoying the variety of activities they had available and was also enjoying the food much more than at her previous community. She has made good friends there, and enjoys her room. We are glad she moved there as it has even a good experience and she is happy. She is getting her mess on time as well. Because of the lock down, the residents are asked to remain in their rooms and it has been difficult for my mother to adjust to. The staff has been very responsive especially with my questions over the phone since I am not living close by.

The tour went fine and the staff were friendly. and it felt like home. The residents were super friendly and welcoming. The staff had a welcome basket waiting for her in her room. We chose this community due to the location and proximity to my house. The lay out of the building was easy to navigate.

I have been impressed with how safe and healthy they are keeping everyone during the Coronavirus. The food is good. They have three meals a day. They have a nice courtyard. My mom has a good size apartment. They have large common areas with space for people to move around. It is a nice size community. The activities director does a good job keeping the residents involved.

Northstar Place is a clean environment. The staff are very friendly. The supervisors are friendly and open to suggestions and recommendations. The food is very good, The communication is good. The staff and residents are warm and accepting.

They are next door to my family doctor which is very convenient for us. Food is good. Friendliness of the staff is very important to me. Very large room sizes, the one bedroom is a nice size for two people. Nice looking and attractive place. They seem very competent.

Staff is very pleasant and attentive to the residents well being. The community is small but has a good range of options for all types of people.

My parent has been at Hammond Place for 2 mos The studio apartment has everything she needs. The facility is clean and well-lit. The Dining Room is nice and the food is not bad. I have eaten lunch and dinner but not breakfast. Every 3rd Thursday is Family Night where family members and friends can join residents for dinner. There is a monthly activity calendar given to residents. It does not have a lot of variety but seems okay. They have a bus and take residents out to eat and shopping. There is also availability to transport residents to doctors appts. The staff is very kind, patient and always speak. I suggested an update to the facility page within their entrance package. The current one is very generic and not very helpful. I just learned there is a communication book but believe it is for staff and there is also a request for services form. Things like this should be on the facility page. It will also be nice to have staff names and a short bio esp for the management/facility team. There are three mgmt staff - a recruiter, a director and an RN. Even with titles I was not sure who to go to with my questions but have since built rapport with all three. I am still not clear on when and how resident apartments are cleaned and what that entails. Something else for the facility page! The trash is emptied every day which is nice. The outside of the building needs some attention. The front porch is sagging and the doors outer and inner entrance need to be cleaned and painted. There is comfortable furniture on the front entrance porch as well as in the courtyard. The courtyard has a covered area and an area with a pergola style roof. They also have a pet rabbit named Rusty and he is cute. I like the facility because it is small and convenient to where I live and the staff seem to know the patients and families. There a few things that could be updated or changed but so far so good. This is a difficult decision for any family to make but feel that most of the staff are caring and do a wonderful job.

This was one of 2 Legacy facilities that we toured. This facility is close to home which is a big plus but not the primary reason we like Legacy at Southpointe. The staff was friendly and on first name basis with residents. The menu offerings and the activity offerings provide a lot of options. Physicians come to the facility to visit residents. The studio rooms are large, they have a kitchenette area with a full fridge supplied, something that is missing in a lot of other facilities. There are 2 large closets in each studio apartment and the bathrooms are large enough to accommodate wheelchairs, walkers, and shower chairs. There is a large backyard with a patio and BBQ and gardens. We feel like this would be a good fit and homey atmosphere for mom

Very interested. Liked it very much. Contact very helpful.

This would have been a good choice for my mom. The place is immaculate and the rooms clean and larger than the other places I have looked at. The staff is friendly and there are lots of things to do. Unfortunately the activities room was a big turnoff. It was the first stop on my tour and although he director of activities himself is wonderful with the residents, the clutter is a no-no.

Facility is beautiful and well kept. We appreciate the family days. Residents would like more green vegetables served. [Name removed] is very happy at Arbor Ridge.

Very good compared to other places I've been in. Staff is courteous and seem like they care for residents. place is clean and smells good.

We chose Carolina Reserve because of the low resident capacity, reputation and location. The staff have been accommodating and take excellent care of our mother, who at times can be difficult. THe facility is clean and the resident rooms are large and well maintained. Carolina Reserve could improve by increasing staffing/pt., recruiting and retaining nursing leadership and more visibility by service leadership. Overall, I would recommend Caroline Reserve to others. The med tech and resident assistance are all caring and compassionate.

My mother has been at Carolina Reserve 1 1/2 years and I have been very pleased with the community, the staff and the services she receives. It is so much better than the other places I had her at where she was not receiving proper care. She was almost totally wheelchair bound when she arrived and now she only needs her walker, participates in activities and the staff really show lots of love towards her. The staff is very good with communicating with me and answering my questions. I would highly recommend this place and glad I found it for her.

Love this place and [name removed] was very pleasure to talk with.

Brookdale is so much friendlier than the last place. They actually want to assist residents. They have been helpful and inviting to my Uncle. the apartment is very homey, and well maintained.

Brookdale is so much better than [removed]. The staff are friendly, helpful, and dedicated. The room is so much nicer than other facilities in the area. Feel very much at home at Brookdale

This is a nice clean community. The pricing is definitely better than most and the staff seemed nice and concerned. We met the chef and he seemed nice and was preparing a wonderful meal and of course spoke highly of the staff and their concern and care for the patients. We saw various rooms and I was pleased with how they looked. I saw on the board the various activities for the day. I saw a lady painting a lady's fingernails, there is a beautician that comes to do hair and a podiatrist that comes once a month.

My mother has lived here for 16 months... we have been pleased overall with the facility... it is very clean ... staff is friendly ...the staff calls me & my mother by name... activities are available for residents several times a week.. music, exercise, bingo etc. security is good.. have never considered moving her for any reason

My Mother loves living at Cypress Place. It is a smaller facility which gives it that homey feel. I can’t be happier with the love and care my Mother is receiving.