Navion Senior Solutions

Excellent care. There's always room for improvement, but this facility is really up there. The staff are wonderful and the food is good. I'm happy overall with the level of care that they have shown. I would recommend this facility to others.

My loved one liked the location of this facility. I think residents stay confined to their rooms too long.

My loved one was a resident at this facility and it was good until her needs changed.

Our experience was fine, but like most businesses, staffing is an issue. Not as bad as some facilities, but an occasional an issue. Research showed it to be a nice community, and most importantly, they had an opening.

My Dad was there for such a short time we did not get very acquainted with the staff. Those we did interact with were very friendly and helpful.

My mom was a resident at this facility for a respite stay. It was a great respite experience for our mom! (Ask for a lock box).

Staff is great, facilities okay. I think they need to remodel, more lively decor, fun and beachy ! I mean it is Myrtle beach!

I would say that they are very friendly. But the care is not what I expected it to be and it's because I believe they are understaffed. They have gone through new ownership, but they've had enough time to work out the kinks. The meals seem to be one of the biggest complaints by the residence especially my mother. When I look at the menu items, it's the same thing all the time. Chicken, ham and cheese sandwiches, a salad, some cake, chicken, ham and cheese sandwiches a salad some cake. I've never really seen other things like pizza or spaghetti. I've never seen things like hotdogs and coleslaw or hamburgers and french fries. I've never seen things like cut up fresh fruit. But the staff is very friendly

The community is great, very friendly, was able to not have a roommate and close to my house

The family should prepare how different it is when going from assisted living to memory care--the fact you can't really communicate with other residents. Other than that I imagine everyone's experience is different with different needs/goals

Mostly good. We've had a few instances where we've had to press the staff to get things done - laundry, fixing broken item in her bathroom, cleaning her sticky floor. Several of her clothing items have disappeared from her room and have yet to be found. They generally do a good job at keeping things clean. The staff is quite friendly. They have a nice variety of activities for the residents. Wish they would have more activities to keep the residents active during the day. It's expensive everywhere!

My mother transferred from Chandler Independent to Assisted Living. They have a large staff that strives to assist residents in all aspects of their needs. They are kind and patient with mom's needs. Nothing is perfect, but this is pretty close to family living in their own home. It is clean, and there are amenities such as a wonderful hairdresser, care for nails and feet, good meals, and they strive for interaction with others, and outside entertainment and activities. I'm relieved that mom is in good care.

We like the size of the room/apartment. We like the amenities. Overall she is happy. I think the staff could work on communication between departments. The front office (with the exception of 2) seem annoyed when they are approached or asked a question and say it's another departments responsibility. Then you get to the other department (dining or CNA) and they say that the front office didn't tell them so they were unaware. It puts the burden of a new resident to know who to talk to and to follow up instead of the departments working together and communicating between themselves.

Excellent choice. We picked this community because of the location and overall quality. I would recommend to others.

They do care about their residents as if they were their own family in my opinion, And I am very thankful to have found this place for my Mom! The staff is extremely friendly and very personal. The activities that they have provided is something I've never seen in any other memory care facility. Which I think is extremely important! I showed a lot of my mom's friends the pictures of the Oaks how it's decorated and they would all say when can I move in? I'd like to help other people out if it could just be the part saying how they treat people like they're their own family and that I am so happy that I found this place for my mom

The staff at Dublin Square were all very patient with my mom, who was not an easy patient. Given her moods and behavior, the staff handled her with care. We so appreciated that and they treated her no differently than any other patient. The move in process was difficult for us emotionally, but the staff were supportive and checked on us and helped us through it. The housekeepers were lovely and so sweet. Communication with the family was not as great as we would have liked from the Memory Care nurses, but we talked with the main staff and it seemed to be fixed. I absolutely recommend Dublin Square to others.

We have had a great experience this far. The staff is very friendly and responsive, the facility is clean and safe for our mom. We appreciate their service and our mom is very pleased with the staff. She has expressed that [name removed], [name removed], [name removed], and [name removed] go above and beyond to provide her with care and we appreciate them and others here.

just fine i am glad to be at hitchcock square on this nineth day of november 2023. tomorrow is friday. My room is kept clean every week. I have lived here for over 7 years. I am very satisfied with my experience.

It depends on what they are looking for an assistant living place they are wonderful but if their parents are needy and does it want to be rushed then probably not. Like in most facilities you have some helpers that need to find another kind of job.

My loved one is currently a resident at Highlands Place and everything about his experience at this facility has been good so far. The facility is clean. The staff are nice and they are competent. The meals are good. They have activities available for the residents. Communication with the family is good, the facility maintains contact. I would recommend Highlands Place to family and friends.