Navion Senior Solutions

They've done a great job so far, my loved one really seems to be enjoying herself here! She's got a big window with a great view, and loves to watch her bird feeder. The staff here are friendly and very accommodating, and will help with whatever you ask them to do (but you do have to ask!). The lady at the front desk always greets me with a smile when I come to visit. What really matters is that Mom seems happy and content here, and if she is happy I am happy!

Toured with Carol and she really listened to what we were saying and seemed focused on a solution for us, not trying to "sell" us. This was not the "newest" or "fanciest" we visited, however, it did have the best over all feelings of warmth, compassion and home. We met staff members who had been with Northstar Place for 12, 8, 10 years! The ED and nurse over the care made time to meet with us and were genuine and caring. We liked that there was a lot of activities going on and what the residents we met had to say to us about their home. Lunch smelled wonderful and dining room was beautiful. Of all the places we have visited this one felt the best for us.

My mother and stepdad moved into Dalton Place December,2013 after visiting other facilities. At first the transition from her home she loved was difficult but the staff and management were so accomodating and attentive. It was a relief to know that her physical, social, and medical needs were taken care of in such a supportive and caring way. What's so amazing is that the staff and management were so friendly and personable. The environment was homey and inviting. Mother enjoyed the activities and the activity director was awesome. Mother loved bingo and would sometimes miss it due to dialysis. An additional bingo game was added and was named after her. She affectionately talked about her transporter to & from dialysis and many of the staff. She became involved and felt loved. It was such a comfort to know she was taken care of. She had a couple of hospital stays before her death on May 29, 2014 and someone from Dalton Place would always make one or more hospital visits. It was also a reassuring to know that our stepdad's needs were met during her stays in the hospital. We are so happy that our mother and stepdad chose Dalton Place. They loved and took such good care of them. We are forever grateful to them for the relief we felt when leaving from a visit knowing that they were in good hands. Thank you to the staff and management for all you did for them and for us.

After checking around to other assisted living homes, my family and friends and I decided on Dalton Place. The staff treats my loved one as one of their own family. The staff director made the transition one of ease with the paper work, answering questions, and being available whenever I need assistance from him to date. The staff regularly checks and monitors my loved one. The Activities Director has so many wonderful activities for the residence who are able to participate in them. Dalton Place smells so clean at all time and that was a Bonus. My mother told me she is so pleased that I put her in her new home at Dalton Place.

Everything can't be perfect, we know that, but it's good. As far as I know the staff has been a 5 to me, everything I talk about they've taken care of. My mother, she don't get involved in the activities as much as I'd like for her to, I think maybe later she'll get accustomed to them. They contact her everytime they have some type of activity, she loves bingo, but sometimes she'll play and sometimes she don't. This was the most convinient and the people were really helpful. As far as I know, unless something drastic happens today, everything is fine.

So far, sorta good. I say him yesterday and he's a lot better than I've seen him in a long time after they straightened out his medications. There seems to be just enough to keep him busy, there is a piano, so long as he has a piano somewhere that he can get to once in a while. I went to a support group there yesterday and a woman who was coming in to visit someone plays the flute so she played with him and he had a good time with that. He seemed more talkative than he had been in a long time and I could understand him. I had visited it before, it seemed pretty nice to me and it was closer to home. It's spotless, very good, they had a dinner a few weeks ago for anybody who wanted to attend and it certainly wasn't as elegant, but it was very very nice. It gave us an opportunity to meet with the nurses and the staff

Things went well when we put her in for assisted living, but the only thing we've come up against, which nobody told us is we had already had her signed up and everything, my brother in law is power of attorney over her finances, and they told us there was a $3000 non refundable community fee, she was adding it non chalantly like everybody knew about it and they just looked at each other and said they thought the other person told us about it. Everything else has been pretty good, my brother in law says they get your money and then they don't care about nothing and they don't give us attention like when we first went. I know she's satisfied there, she says she likes it and more people come to see her there, she used to say negative things to my husband and she doesnt say things like that now.

Considering the situation they're working with and the type of residents they're working with there's not much more activities they can do, so they're doing the best they can. Compared to the other palces I looked at, I thought they were more of a home situation instead of an institution.

We liked Manning House very much. It had a beautiful outside location which we thought my mother in law would like but it was more money than the rest of the ones we were looking at. We were trying to look for a place where she could stay long term but other than the price point, it seemed very pretty, we loved the location, we loved the place.

My mom has been living at Morningside for about six years. The staff has been great to her and the place itself wonderful! She's able to visit any of the other residents, talk with staff members or simply be alone if she'd rather do that. They have visiting church members come out and have service there, usually once a week, bingo, get their hair done and other activities. The staff will call a family member if they feel it's needed. They have three meals served daily.

I really liked Morningside but my mom picked another place. I was really impressed with them and I though that would have been a good place for my mother.

I chose this community for my mom because the staff really pays attention to the residents. They truly go out of the way to make the residents feel comfortable, wanted and cared for. They do have a library on site but could use more variety, currently have lots of readers digest type books. When I visit I don't see a lot of activities going on that are more stimulating then bingo, they could use a little more creativity with activities. They could get the residents a little more engaged in the activities. The location of this community was really good for my mother because she had been living in the area for over 50 years so she really feels comfortable in this community and has lots of support.

They have a friendly people that really seem to care and take interest in the residents. The grounds are maintained and have plenty of shade, the food is good I liked it when I ate their as a guest. I just overall refreshing.

Our mom has dementia that has significantly progressed since her most recent spinal fractures. During that time, she was at Rex Hospital. I knew we had to do something. I went outside to just breathe, started googling places, and called A Place for Mom. [name removed] answered, and her kindness and knowledge helped calm my anxiety. She gave us a list of places based on personal information I shared regarding our mom’s needs. Eagles Pointe was first on the list, and my brothers neighbors had a recent family admission to Eagles Pointe. They praised it! After meeting the staff, touring the facility, seeing and smelling how clean it was, and seeing how happy all the residents were, my brother, sister in law, husband, and I were all confident this place would allow our mom to thrive. Not just survive. Since then, mom continues to praise the staff and place as a whole. She misses our calls, and never calls us. Before this would have brought me crippling anxiety. Now, it brings me happiness and peace.

The staff and management work closely to make the care personal and individual. They grow to care for their folks and they listen really well to families

All of the staff were very friendly and nice. They seem to really care about the guests. The room sizes are fine and the bathrooms are good. You have to provide all the furniture and bedding, etc.

The nursing staff were always nice. The salesperson was very nice when we signed but cooled down afterwards. Probably the worst was my mom died on [date removed] and we had to have everything out by the [date removed], even though the funeral wasn't until the first. Probably standard business practice but it wasn't good timing.

It's nice that staff are always available. Helping him with his meds and baths are helpful. I can call if I have a question. They were misleading in that they would take him to md appts but you have to be there when they drop them off. It's just easier for me to take him for appts myself with those rules in place.

They should ask about finances because there is an entrance fee that is non refundable and then there is the regular monthly fee. That goes up with your level of care. You also must furnish your own room. It doesn't come furnished. So it's good to know all the finances before you apply. The sales people were very helpful in explaining all this and helping with the application. The nurse was helpful in her assessment of my husband. The facility is bright and cheery and the food is good. There are many activities to sign up for. I may not be the best judge on value for the money but it seemed expensive to me. I don't have a lot of comparisons and everything is expensive today.

The staff are really kind and have been willing to work with my mom and doctors to find solutions to some of my Dad's bigger issues. They've been very understanding. We feel (like most places I'm sure) that they are understaffed and the staff is overworked. But that seems to be a more systemic issue. We also think that a facility that has an extra bathroom outside of the residents rooms could be helpful in reducing some bathroom accidents. But again, that could be a system wide issue. Overall very happy he's there and the staff has been really communicative, forgiving, understanding, and willing to make changes.