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MorningStar Senior Living is a senior care provider that treats residents with dignity and respect while providing personalized care that fits their individual needs. MorningStar Senior Living has 957 reviews and an average review rating of 4.3 out of 5. MorningStar Senior Living offers independent living, assisted living, and memory care options so that your loved one can age comfortably in place. Trained staff is available to assist with daily living activities such as bathing, dressing, and grooming, so community members can spend more time participating in enriching activities such as clubs, game nights, fitness programs, and more. Pet-friendly senior apartments offer a variety of senior living amenities that make it easy for your loved one to maneuver around their space.

8.6

Review Score

957 reviews
36 communities
Starting from $X,XXX/mo
2 community videos

MorningStar Senior Living community listings

Showing 36 communities
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MorningStar of Mission Viejo

28570 Marguerite Pkwy, Mission Viejo, CA 92692

Starting at$X,XXX+ monthly
Photo of MorningStar of Mission Viejo
3
3 Photos available
9.7
Review Score
12 reviews

It is an excellent place, the people are very friendly and cordial. The food is excellent. [Names removed] are very patient and very polite people. [Name removed] is a very caring and wonderful person, who...

Provides: Assisted Living, Memory Care, Independent Living

MorningStar of Mission Viejo enjoys an amenity-rich neighborhood in southern Mission Viejo. This near-perfect site for senior housing has numerous restaurants, the Shops at Mission Viejo Mall and Providence mission Hospital all within one mile. Laguna Beach is less than 30 minutes away. Our...

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MorningStar of Kirkland

11729 NE 118th St, Kirkland, WA 98034

Starting at$X,XXX+ monthly
20
20 Photos available
7
7 Floor plans available
9.6
Review Score
7 reviews

I like the indoor saltwater pool, the gym and the fact they have an on-site physical therapist the most. Everyone is very friendly and welcoming (residents and staff). We have a great life enriching group as...

Provides: Independent Living

A 55+ community, MorningStar of Kirkland offers 152 apartments for independent living in the beautifully forested Totem Lake area. With easy access to I-405, our community is bordered by Juanita Bay (with its beaches and parks), Evergreen Health Medical Center and the retail center of The Village...

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MorningStar of Fountain Hills

16800 E. Paul Nordin Parkway, Fountain Hills, AZ 85268

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.5
Review Score
56 reviews

My mom passed in July but was at the facility for 2 1/2 years. Very happy with the care. The Activity Director made it the best possible experience for us but she has since left.

Provides: Assisted Living, Memory Care

Assisted LivingFor our Assisted Living residents, MorningStar offers four levels of help with the activities of daily living: minimal; moderate; more frequent and intensive; and extensive. In all cases, around-the-clock Care Managers ensure your safety and meet your needs.It is our staff's...

... Read more

MorningStar Senior Living of Sparks

2360 Wingfield Hills Road, Sparks, NV 89436

Starting at$X,XXX+ monthly
13
13 Photos available
7
7 Floor plans available
9.4
Review Score
70 reviews

I had to place my beloved partner in live of some 56 years here when I could no longer provide her a safe and caring environment. I tried, my best but realized she needed care that I couldn’t give her. At...

Provides: Assisted Living, Memory Care, Independent Living

MorningStar Senior Living of Sparks is a premier retirement community located in Sparks, Nevada, an eastern suburb of Reno. Sparks is a beautiful city with small stores, lots of great shopping and fun activities for its residents. Residents can go shopping, visit the casino, take in a group...

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MorningStar of Boise

5850 N Five Mile Rd, Boise, ID 83713

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.4
Review Score
34 reviews

If there is a dietary problem ( sodium or dairy intolerance) you will have to navigate it yourself- most meals are planned for no dietary problem. Probably that way for most facilities if this type. No...

Provides: Assisted Living, Independent Living

MorningStar at Bear Creek

2450 Lower Gold Camp Rd, Colorado Springs, CO 80906

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.3
Review Score
13 reviews
Provides: Memory Care

MorningStar at Mountain Shadows

5355 Centennial Blvd, Colorado Springs, CO 80919

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.2
Review Score
30 reviews

The food servers were wonderful and paid close attention to what Mom could chew and what she loved to eat. The activities were wonderful, I just wish Mom had been able to enjoy more of them. There were...

Provides: Assisted Living, Memory Care

MorningStar at Arrowhead

21432 N 75th Ave, Glendale, AZ 85308

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.2
Review Score
50 reviews

I can't say enough good things about MorningStar. They took great care of my father. They were in touch with me often. The staff is very caring. We would absolutely recommend MorningStar at Arrowhead to...

Provides: Assisted Living, Memory Care

MorningStar at Arrowhead offers premier assisted living and memory care for adults 62 years and older who need some measure of help with the activities of daily living. While its subtle elegance and features are reminiscent of a luxurious resort, every detail of MorningStar at Arrowhead is...

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MorningStar at Golden Ridge

6735 W Golden Ln, Peoria, AZ 85345

Starting at$X,XXX+ monthly
1
1 Video available
10
10 Photos available
8
8 Floor plans available
9.1
Review Score
47 reviews
Provides: Assisted Living, Memory Care, Independent Living

MorningStar at Jordan Creek

525 South 60th St., West Des Moines, IA 50266

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.0
Review Score
23 reviews

The staff has been so caring. Everyone, from the director to the housekeeping staff are consistently kind and friendly with each resident. They recently hired a new activity director, so I'm hoping that part...

Provides: Assisted Living, Memory Care

Here at MorningStar Senior Living Community,our reputation of excellence and authenticity sets us above the rest. We pride ourselves on our ability to incorporate faith in our everyday responsibilities. We offer 56 Assisted Living Suites and 29 Memory Care suites. We are located in a prime spot...

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MorningStar at Silver Lake

520 112th St SW, Everett, WA 98204

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.0
Review Score
31 reviews

We were greeted and treated very personally & professionally and had a great rapport with our hostess. A very clean and nicely decorated facility. Residents were friendly to say hello as we walked by. There...

Provides: Assisted Living, Independent Living

A 55+ community, MorningStar at Silver Lake offers 148 apartments for independent and assisted living in the beautiful Silver Lake area of south Everett, 25 miles north of Seattle. Our community is minutes from the renowned Providence Regional Medical Center, shopping, banks and restaurants....

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MorningStar of Beaverton

14475 SW Barrows Rd, Beaverton, OR 97007

Starting at$X,XXX+ monthly
15
15 Photos available
7
7 Floor plans available
9.0
Review Score
24 reviews

My dad entered memory care at Morning Star in 2023. Either my mom or I was with him daily. So we spent many hours there. Morning Star is a beautiful facility. It looks clean and smells clean. However, it...

Provides: Assisted Living, Memory Care

MorningStar at Jordan

14301 E. Arapahoe Road, Centennial, CO 80112

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.0
Review Score
25 reviews

Will be moving my father into Jordan in just a few weeks. Had a tour with [name removed] and she was really wonderful. I also met the wellness team [name removed], [name removed]and [name removed]. They do a...

Provides: Assisted Living, Memory Care

MorningStar at JordanCalled to ServeMorningStar Assisted Living & Memory Care at Jordan in Centennial, Colorado, celebrates and elevates life for those who taught the rest of us how to live: our seniors, men and women through whom America was preserved and strengthened. MorningStar at Jordan...

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MorningStar of Idaho Falls

4000 South 25th East, Idaho Falls, ID 83404

Starting at$X,XXX+ monthly
13
13 Photos available
8
8 Floor plans available
8.9
Review Score
39 reviews

This community has reached out to my mother in as many ways as they can. They come in faithfully and check the menu for her what she wants to eat. They fix up her water with ice and her soda with ice and...

Provides: Assisted Living, Memory Care, Independent Living

Bonaventure Senior Living, Idaho Fall's premier senior living community, has been proudly serving the seniors in Idaho Falls and the surrounding area since 2009. Our beautiful new building and landscaped grounds are conveniently located near shopping, medical care, and easily accessible to all...

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MorningStar at Arcadia

3200 E Glenrosa Avenue, Phoenix, AZ 85018

Starting at$X,XXX+ monthly
1
1 Video available
10
10 Photos available
6
6 Floor plans available
8.9
Review Score
30 reviews

I'm so pleased that I haven't had any need to consider moving her. The facility is nicely maintained, well-run, and the staff in memory care is amazing. It's a little on the pricey side, but worth it.

Provides: Assisted Living, Memory Care

Assisted Living For our Assisted Living residents, MorningStar offers four levels of help with the activities of daily living: minimal; moderate; more frequent and intensive; and extensive. In all cases, around-the-clock Care Managers ensure your safety and meet your needs. It is our staff's...

... Read more

MorningStar of Pasadena

951 S Fair Oaks, Pasadena, CA 91105

Starting at$X,XXX+ monthly
14
14 Photos available
7
7 Floor plans available
8.9
Review Score
70 reviews
Provides: Assisted Living, Memory Care, Independent Living

Looking for the finest senior living Pasadena offers? Please consider MorningStar Senior Living of Pasadena, a luxury 55+ community that has it all. With bright, spacious suites designed to meet the needs of residents, we offer 116 independent living & assisted living suites, and recently added...

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MorningStar of Parker

18900 Main Street, Parker, CO 80134

Starting at$X,XXX+ monthly
14
14 Photos available
16
16 Floor plans available
8.8
Review Score
46 reviews

Overall Morningstar of Parker is a good place with a stable staff. The director is hands-on and works to make sure the place runs well. Overall, we are pleased with Morningstar Parker.

Provides: Assisted Living, Memory Care, Independent Living

Parker Senior Living by MorningStar Called to ServeParker Senior Living by MorningStar in Parker, Colorado, celebrates and elevates life for those who taught the rest of us how to live: our seniors, men and women through whom America was preserved and strengthened. Parker Senior Living by offers...

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MorningStar of Littleton

5344 South Kipling Parkway, Littleton, CO 80127

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
8.6
Review Score
21 reviews

The people at Morningstar are amazing! They treat their residents with respect, dignity and love. The food is really good, and families are able to share a meal with their loved one at any time. I NEVER...

Provides: Assisted Living, Memory Care

MorningStar of LittletonCalled to ServeMorningStar Assisted Living & Memory Care of Littleton in Littleton, Colorado, celebrates and elevates life for those who taught the rest of us how to live: our seniors, men and women through whom America was preserved and strengthened. MorningStar of...

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MorningStar at River Oaks

2315 Richmond Ave, Houston, TX 77098

Starting at$X,XXX+ monthly
10
10 Photos available
8
8 Floor plans available
8.6
Review Score
11 reviews

Morningstar is great! Morningstar is a very welcoming environment. At mealtimes, they often put the tables together so that people can easily get to know each other and foster an inclusive environment. My...

Provides: Assisted Living, Memory Care

Houston seniors deserve the very best. If you are looking for the most exceptional assisted living Houston offers, we invite you to consider the contemporary styling of MorningStar Assisted Living and Memory Care at River Oaks, in the Upper Kirby District. MorningStar provides residents with...

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MorningStar of Arvada

17351 W 64th Ave, Arvada, CO 80007

Starting at$X,XXX+ monthly
13
13 Photos available
7
7 Floor plans available
8.6
Review Score
11 reviews

I don't think that there are any places that are good value for the money. $[removed] a month is insane. They should be getting personal Massages upon request.

Provides: Assisted Living, Memory Care, Independent Living

Independent and Assisted Living at its Best!MorningStar of Arvada is an independent and assisted living community ideally situated on 1.5 acres, encircled by historic Golden with nearby Arvada Reservoir.MorningStar of Arvada is dedicated to creating a true home, where your retirement years can be...

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MorningStar of Boulder

575 Tantra Dr, Boulder, CO 80305

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
8.6
Review Score
31 reviews

My mother was very well cared for. The staff were friendly, caring, and attentive. The facility was near and clean, and the activities were uplifting.

Provides: Assisted Living, Memory Care

MorningStar Assisted Living and Memory Care of Boulder represents the finest assisted living Boulder or Longmont CO has to offer. Having opened our doors and hearts in September 2015, we are dedicated to giving our residents a carefree lifestyle of comfort, wellness and community. Beautifully...

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MorningStar of Hillsboro

1075 NE Amerglen Pkwy, Hillsboro, OR 97006

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
8.5
Review Score
10 reviews

This place is so beautiful, and an awesome place. Unfortunately my mother is not well enough to take advantage of the activities… Food is great too. Hopefully we will get to take advantage of more things...

Provides: Independent Living

If you are looking for the best independent living Hillsboro offers, you have found it. Designed for active seniors, MorningStar Senior Living of Hillsboro offers the opportunity for a maintenance-free lifestyle that leaves you plenty of time to embrace life on your own terms. Located in the...

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MorningStar of Happy Valley

14391 SE Princeton Village Way, Happy Valley, OR 97015

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
8.5
Review Score
14 reviews

They were very helpful in guiding me through the admission process. Their staff has been very good at communicating with me. They have accommodating in my requests. I really don't have any complaints besides...

Provides: Assisted Living, Memory Care

Assisted Living: Happy Valley’s “Home” for Area SeniorsOpening late 2019, MorningStar Assisted Living & Memory Care of Happy Valley proudly brings the finest assisted living Happy Valley Oregon has to offer. MorningStar is a true home distinguished by comfort, wellness and love, made possible...

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MorningStar of Billings

4001 Bell Avenue, Billings, MT 59106

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
8.4
Review Score
17 reviews

My mother in law lived out her remaining life enjoying the time spent at MorningStar. She enjoyed the community lifestyle and friendships that we're formed there. In the last 10 months of her life she had...

Provides: Assisted Living, Memory Care, Independent Living

Morninstar of Billings is a place where life is good. This is a home located in a friendly neighborhood. Many people love living in Billings with the amount of activities to participate in right outside your back door. Shopping and many other amenities are only minutes away from this home. Senior...

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MorningStar of Hayward

1200 Russell Way, Hayward, CA 94541

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
8.4
Review Score
44 reviews

The day to day staff at MorningStar of Hayward is great, the administrative staff is okay. They need to hire accountants that know accounting. As for the food, sometimes it is a 2 (cold food) and sometimes...

Provides: Assisted Living, Memory Care, Independent Living

At Casa Sandoval, we promote independence through a vibrant, active and healthy senior living community.Our decisions and actions are rooted in an understanding of our residents’ needs, animated by the precepts within the MorningStar mission and core values (Casa Sandoval is managed by...

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Viewing 1-25 out of 36 communities

Community videos

View the MorningStar Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how MorningStar Senior Living welcomes its residents home.

MorningStar at Arcadia

Take a virtual tour of MorningStar Assisted Living and Memory Care at Arcadia in Phoenix, AZ
Take a virtual tour of MorningStar Assisted Living and Memory Care at Arcadia, a maintenance-free pet friendly Assisted Living and Memory Care community located in Phoenix, AZ. To schedule a live tour, contact a local senior living advisor.

1 min May 15, 2022

MorningStar at Golden Ridge

Take a virtual tour of MorningStar Senior Living at Golden Ridge in Peoria, AZ
Take a virtual tour of MorningStar Senior Living at Golden Ridge, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Peoria, AZ. To schedule a live tour, contact a local senior living advisor.

1 min May 15, 2022

Reviews
for MorningStar Senior Living

8.6
Review Score
954 reviews

Review Score

954 reviews
8.6

Out of 10


5 star

60%

4 star

25%

3 star

7%

2 star

4%

1 star

7%

A Place for Mom has scored MorningStar Senior Living with 8.6 out of 10 using our proprietary review score based on 281 reviews in the last 2 years. Over all time, MorningStar Senior Living has 954 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
568
230
58
37
61
Date Submitted
72
158
281
Reviewer
123
603
190
19
Care Received
344
173
437
901-920 of 954 reviews
Sort by

1.0
Anonymous - Family/Friend
Memory Care
September 9, 2024
WARNING DO NOT PUT FRAIL PEOPLE HERE

This is basically a repeat of the details provided by Anonymous of [date removed], and backed up by Anonymous of [date removed], and others. The staff are mostly very nice and the facilities pleasant. The people that can get about by themselves seem fine. But if your loved one needs more care please put them in a nursing home or somewhere else prepared to care for them. I would have rather just moved on and forget this and not done a review, but I think it is important for people to know what goes on. And if you think you can just have a camera put in the room, know that I called many times and talked to someone in person a couple of times, only to get a run around each time over the course of a week or so. Then it was too late. I don't blame the staff. This is a management issue. I need to stay anonymous to not stir up any more pain or trouble for anyone.


1.0
John S - Family/Friend
Assisted Living
August 23, 2024
Disappointing experience and unmet expectations at Morningstar Assisted Living

I moved my father into Morningstar Assisted Living last spring, and unfortunately, our experience has been disappointing. The facility has faced ongoing issues, such as non-functional transportation and a staff that seems ill-prepared to handle residents with health problems. The management appears disorganized, often reacting to problems rather than proactively addressing them. One staff member, [name removed], has shown a lack of compassion and professionalism, even discussing residents' personal matters openly with other residents and junior staff. It reminds me of middle school. My father's health concerns were met with threats of cruel and unusual treatment rather than support. The advertised amenities, such as fresh produce, are not provided, and the nurse is rarely on-site. Overall, I cannot recommend this facility based on our experience.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
June 25, 2024
Verified Review
Our Experience

My loved one was previously a resident at MorningStar of Littleton. The staff stole jewelry from my loved one. Management promised to make things right with mom regarding theft. They reneged on that promise after she passed. The food was okay and the activities were good. The cost/rent was very expensive.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

5

Activities

4

Staff

1

Value for Cost

3


1.0
John S - Family/Friend
Assisted Living
June 14, 2024
Look past the chandelier…

As pretty as it looks, it’s the worst place you could put a loved one. Management is so under educated and trained it could easily be an unfortunate situation for your loved one. They’ll promise you the world and tell you everything you want to hear, then never do any of it. Room was never vacuumed in a year, meds mismanaged, food is awful, no activities accept movies, no stimulation, and lies upon lies. Go elsewhere!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Jerry & Donna Cazares - Family/Friend
Memory Care
March 11, 2024
Verified Review
Nightmare!

I think Morningstar had a staff change. Things went bad in July-August and my father in law broke hip due to construction in memory care area. He did not recover and passed away on [date removed]. I would NOT currently recommend morningstar to anyone. The carpet they put in memory care causes me to fall and I'm in perfect health!!! 0 on all ratings. For [removed] a month this was a joke. Ac was out for two months in heat of summer. They said they were out of trash bags every time we visited. They lost his hearing aides. And sent a med tech to double dose his pain meds while we were there! Don't recommend them!!!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Katie S - Resident/client
Assisted Living
December 2, 2023
Not worth the time or money

Signed my dad up to move into the assisted living part of this facility, specifically because my dad is starting to need more care than what I can provide. Had the care level evaluation by the nurse and was told I needed to get additional home healthcare in place before he could move in. Took my dad to him primary who eventually put in the referral even though he didn’t think my dad needed it. While waiting on home health, I moved my dad’s furniture in and prepared his apartment. Home health contacted the facility, because my dad does not have any condition that would qualify for home health. Communication from Morning Star after that was either non existent or terse. In the end they denied my dad admittance because the nurse disagreed with my dad’s PCP and home health. Now I have to move his furniture to a storage facility and start looking for a new facility.

Cleanliness

4

Friendliness

2

Meals & Dining

4

Care Services

1

Activities

4

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
June 21, 2023
Verified Review
BEWARE - DO NOT PUT YOUR FAMILY MEMBER HERE!

I was not happy with MorningStar. I filed two complaints with HHS against them and would tell other families to not put their family members there. I was extremely dissatisfied with the level of care and the way they handled issuing a 30 day notice.

Cleanliness

3

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
A C - Family/Friend
Memory Care
February 24, 2023
Bad experience

Don't send your loved ones here! Outrageously expensive and won't work with you to forgive any fees, even ones that can be overlooked. We spent a fortune there. They are also not transparent. Told us my dad could go to their memory care then did not pick him up on his scheduled day. Never told us. We had to call to find out why. Pick another place!!?

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Bev M
Memory Care
November 15, 2022
Don’t put your family here

This is the worst place to put your loved ones. The building is disgusting. The residents rooms are not well kept. Their laundry is constantly missing or mixed up with other residents. The food quality is so poor for the amount of money you pay because management hires under qualified people to do jobs they don’t understand. Your loved ones will not be taken care of, especially a memory care. They allow your loved ones to fall and get hurt and fight each other with no reports to family members. The staff steals things from the residents rooms. There is not communication from any management about your loved one. They input medication orders incorrectly and end up giving wrong meds or not giving the medication at all. The staff yells at the residents and no management checks on the day to day routine of the residents or their personal well-being. They do bare minimum until your loved one is so skinny and so well unkept they are unrecognizable. There are a little to no activity is going

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Family/Friend
Assisted Living
September 9, 2022
Verified Review
Would never recommend

I am and remain highly irritated with all the managerial staff. From the medical staff up to the Executive Director. I called and went over to the facility numerous times every week to work through issues and always got the runaround. I would never recommend MorningStar. The managerial staff are evasive when an issue arrives.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

No data collected


1.0
anonymous - Resident/client
Assisted Living
May 27, 2022
Verified Review
Would not recommend, look elsewhere

The management is shaky. The amazing food that they had promised in the beginning is not good AT ALL. It way over priced for what we are getting. Overall it has been a bad experience and I would not recommend MorningStar of Santa Fe to others.

Cleanliness

4

Friendliness

3

Meals & Dining

1

Care Services

No data collected

Activities

1

Staff

1

Value for Cost

1


1.0
Enzio A
Assisted Living
March 29, 2022
Don't Put Your Loved One Here Or In Any Morning Star Facility

They don't care. They are not in the business of caring. All they want is your $6500/month. They know that after all the emotional heart ache and all that you have gone through to find a care facility, you will most likely not go through the pain of moving your loved one out once they are there. [name removed], Regional VP of Sales is no better than a used car salesman. Director of Community Relations, [name removed] is a complete idiot who has no advanced formal education nor degree in adult aging. I received emails from her with no subject line or text in the message box after I made a complaint about her. I believe this was her way of attempting to intimidate and/or harass me. I made a complaint to the Corporate office, which is is no easy matter to contact them directly. It has been 2 years and I have still not heard back from them. They don't care because they are not in the business of caring.


1.0
Robert D - Toured community
Assisted Living
February 7, 2022
Waiting 4 months for my refund

Terrible I put a deposit for [cost removed] was told should I decide not to move in or was not qualified I would get my would get my money back. This was [date removed] today is [date removed] I am still waiting for my check. I'm sitting in the lobby waiting for somebody to come lie to me again and tell me the checks in the mail. I do not recommend Morningstar to anybody and I will tell everyone what they have done.


1.0
Jeff J - Resident/client
Assisted Living
February 2, 2022
Disorganized

This place is a mess. There is rarely someone at the front desk to assist family or residents. The care staff is horrible. They would rather give residents room trays then help the resident to dining room. The appearance of the place is out dated. The food is processed off of outdated menus. Cheap and don't care about giving residents quality meals. Memory care is an after thought. The marketing director will lie to you, to get you in. It's nothing what they present .

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Carrol - Family/Friend
Assisted Living
October 20, 2021
Heartbreaking

MorningStar of Parker should not do Memory Care. Prohibited from entering her room during Pandemic, when I finally got in I discovered trash and dirty clothes, food ground into the carpet, gnats swarming dead plants, the Samsung logo bouncing across her TV screen, standing water in her bathroom, and three prescription medications. Repeatedly, I’ve left messages for staff that were not returned and went to a “care conference” for which the care coordinator didn’t show up. One employee called me after my mother fell because she was trying to talk her out of her delusions – she asked me to talk her out of them. Signs were hung around the room for my visually impaired mother to read and decipher. Staff doesn’t understand dementia and its progression, focusing more on rent increases and rules than care and compassion for vulnerable people. I’ve learned “Memory Care” is a grey area for regulation. Please do not put someone who is at risk in Memory Care at MorningStar of Parker.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Karen - Family/Friend
Assisted Living
June 28, 2021
Run away!

My mother lived at MorningStar for nearly two years. While the honeymoon period was pleasant, as each week and month passed, it became evident that MorningStar's staff does not provide the care and attention elders require — especially for residents with memory impairment. Despite numerous attempts to problem-solve and reason with management at all levels (from low to high), it became clear — the entire MorningStar administration is unfit to manage and comprehend compassion. Bottom line, MorningStar sells real estate, not elder care.

Cleanliness

4

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

1


1.0
Deafterp - Toured community
Assisted Living
May 2, 2021
Such a waste of valuable time

So disappointed in the disconnect between the marketing staff, management, and intake as to what services they provide. We clearly laid out my mom's situation, were strung along, plied with wine, fresh baked bread, and a song and dance. When it came down to intake, the intake nurse knew nothing about dialysis (we would take her out for that and told them we didn't expect a facility to provide that service). She spent literally 30 seconds reviewing my mom's file and said they could not accommodate her. End of discussion. Never talked to or met my mom. Which in hindsight is probably a good thing we didn't put her through that ridiculous trial. Don't waste your time.

Cleanliness

5

Friendliness

1

Meals & Dining

5

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Karen Steenekamp - Family/Friend
Memory Care
March 24, 2020
Horrible Food

Sadly, the food at MorningStar Boulder is horrible! My mother has been residing at Morningstar Boulder since May of 2019. Mom truly enjoys living there - she loves her apartment, the activities, and appreciates the attentive and caring staff. All provide 5-stars services. Why the 1-star review? The FOOD IS HAS BECOME HORRIBLE during the past few months. Perhaps this 1-star review will encourage the change MorningStar needs for their reputation, and above all, help the elderly and memory-impaired residents who have fallen victim to loveless food decisions. Of course, I've addressed my concerns (my sister has, too) to [name removed] (ED) and the new-ish Chef [name removed]— at least 5-6 times. While both [name removed] and the chef are attentive, good listeners, and somewhat agreeable, the food quality has not changed at all. The Problems: FIRST: The food quality is well below average. The amount of fried food, overcooked vegetables, and freezer-to-oven menu offerings all lack proper nutrition and thoughtfulness. SECOND: Food is OFTEN (usually) served cold due to poor food delivery management. Food should is supposed to be served HOT to avoid foodborne illness. THIRD: At times, meals are carelessly plated. Examples: a) sandwich served with runny coleslaw on the same plate. In turn, a sandwich drenched in coleslaw juice is what's served. b) Hard-as-hockey-puck steak or chicken. This breaks my heart, as many of the residents have dexterity issues (due to arthritis) — these are the elders who can barely hold a fork and knife. FOURTH: It saddens me to witness the elderly, and memory-impaired residents complain about their meals. Food is supposed to be an enjoyable experience — but not at MorningStar. I've sat through many meals witnessing these weak and defenseless people served crummy food. Honestly, I do not take pleasure in writing this review because the caretakers, activity coordinators, reception, cleaning staff, and nurse staff are all wonderful. Again — all provide 5-stars services. I welcome people with loved-ones who reside at MorningStar to contact me to share their experiences and thoughts.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Pauline - Family/Friend
Memory Care
March 2, 2020
Bad Care

Poor care I really don't know what to write. I just know I would not put anyone in Morningstar.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Luke - Family/Friend
Memory Care
February 25, 2020
Read the Nursing Notes

Watch out. Their medical nursing notes do not reflect what really happens to your loved one. We requested the nursing note an all records of our loved one. What we found was unbelievable. There was lots of no diverse reaction to medication, yet the person had major reactions to it an nothing was written. We are talking restrain medication. One time it said the family wanted the person to have a wheelchair for comfort. No!! That was not the case the person had to have a wheelchair and the family was told what type to buy. There was nothing in the notes expect blaming family for weight gain yet if you looked at the notes it was their food. The family member they blamed had the least weight gain when she came. They also once in the notes said family was upset because they couldn't get into the unit. That was more important than writing about the person health and well-being. In all my years I have never seen such nursing notes. You would have thought nothing was wrong with the person an all was fine. Beware ask for things. You have the right to every piece of paper they have on your loved one. You have the right to know. We wished we had requested these notes every month.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


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