MorningStar Senior Living

I don't think that there are any places that are good value for the money. $[removed] a month is insane. They should be getting personal Massages upon request.

4's on all because I don't believe in 5's. My dad has steadily declined since his arrival, and I have found that the staff notifies us promptly when he has fallen. They follow protocol to notify Hospice for guidance under those situations.

Our family had an in person tour with MorningStar Assisted Living and it was beautiful, but way out of our price point. However the staff members were really nice

My moms in memory care and I wish she could have coffee every afternoon. Staff is friendly but there seems to be quite a bit of turnover. Food is good. We've asked some repairs in my moms room, but they haven't been accomplished. Here's the title: Wish for coffee, staff friendly, food good, repairs slow.

My husband and I had an in person tour with MorningStar Senior Living of Sparks and based on the tour experience as well as the community we really liked it for our loved one.

I toured this facility and it was almost identical to the other nearby location and overall rated very high in our choices, but one thing that was very off-putting about the tour was our tour guide. In addition to showing us into empty and 'model' rooms our tour guide also opened up and showed us rooms of current residents. I thought that this was very unprofessional and it made me feel very uncomfortable, like I was violating someone's privacy. I know that I would not like my family member's room being showed to strangers on a tour. It was also very difficult to ask her questions about the community because she talked nonstop the entire tour. I literally had to interrupt her multiple times to get any of my questions answered and in the end I just gave up trying to ask them. This staff member was a big reason why we chose the other community.

The staff is friendly and the Director is always available if the family has any questions or concerns. She does not mind being bothered with even the simplest of questions. The food quality is good, but sometimes depends on the day. We've had some issues with food hours. They say the dining room is open until 7pm, but it is always closing early and there have been some issues with limited food being available at later hours. Usually not a problem because most older people eat early, but this is not the case with my mother in law who likes to eat dinner late. The staff could be a little more proactive with certain care issues, like showers. They will address it if we ask, but sometimes it seems very reactive to our request. No place is perfect, but overall it is really good and we would definitely recommend it to others.

I was very grateful for how efficiently we were able to get my mom settled on short notice. The staff has been great. Staff communicated could improve a bit. I do think communication could improve. I usually have to find the nurse etc to find out how things are going. Recently my mom fell again so back to hospital and rehab. We haven't gone back to morning star yet, but now I believe her care will need to be elevated, so we will see how that goes. I did feel like we would have heard from them more during her hospital and rehab stay. I had to let them know how she was doing.

Our family had an in person tour and from everything we were able to experience on the tour and the different staff members we were able to meet we have to say we thought it was a good tour experience.

MorningStar of Beaverton was a very nice and clean facility. When you walk in it feels like you are in a hotel. I would not have minded moving my loved ones here. I was moving them from out of state and needed a lot of help, the lady I was working with was just not as proactive as we needed her to be.

This facility is very nice. My mom seems to have been able to be comfortable here very quickly, which was our biggest concern. She seems to enjoy the food. She's also made some friends here. The activities are really good. My only suggestion would be more outdoor activities, I'd like to see those- especially as the weather gets nicer. Housekeeping is once a week and they do a pretty good job. Communication with the family is very good. Overall, it's been a really good transition for mom. I would absolutely recommend this facility to family and friends.

My mother was placed in memory care and had to be moved to assisted living due to lack of communication among employees. I think the experience of getting a accepted there was a difficult process with not a lot of accurate information upfront. Once in and settled down things improved. Difficulty with phone system not always working, bus for transportation is only available Friday and Saturday which makes it hard to get to doctor appointments, lots of good music and people coming in to entertain, very friendly and competent care workers and med techs. Sometimes hard to get maintenance done .

They were doing what was expected, but she needed more help, than what they offered. Eveyone was really nice. The value for the money was average. If they can't offer the level of care that is needed, they should be more transparent/communicate or make the family aware of what level of care they can provide.

Make sure you have the emails and phone number to the medical staff and managers. I live far away and doctor appointments need to be coordinated with their driving staff. They only will transport two days a week. Staff is friendly and willing to help. Encourages involvement in activities.

A good experience when checking it out but need more follow up after we have committed. Staff is a bit harried and sometimes does not have enough time to follow up. Things now have improved.

This has been a positive experience for my loved one and family. The way the staff care for my loved one, ambiance, and the food have made it a good experience for us. I'm not seeing my loved one participating in activities, and the staff don't keep me updated on any activities my loved one is participating in. The staff communication isn't as proactive as it could be to let me know what is going on with my loved one. My loved one fell and hurt a limb and the staff did call and let me know about the injury. The staff are responsive to the family's questions about our loved one. The community has 4 aides to care for 40 residents, it would be nice to see more care staff.

It was a nice community, but costed more. The dining room was open during longer hours. The rooms were nice, and the layout was okay.

This facility has been great and we're really happy with our choice. The staff is really good. I really like them, they're pretty great people. You can tell that they like being here. They're very close knit and it feels like a family here. The family/community feel is very strong at this place. One thing that I've been impressed with is that the staff always seems to know where all of the residents are and what they're doing at all times. They're always aware, but still give the residents their space. I think that's really great. Also, there doesn't seem to be a high turnover in staff at this facility, compared to other places that I have experience with. They also try really hard with the activities. Mom is in Memory Care, so it can be a challenge. What's great about the activities here is that my mom is and feels included, even if she can't always participate. Housekeeping is good. Communication with the family is really good. I feel really blessed that mom is here. I would absolutely recommend them to family and friends.

We decided on MorningStar of Sparks because they were really friendly, we liked the overall facility, and we liked the people running it. Every time we go to visit everyone is friendly and they really try to get everything handled fast as they can. Staff seem happy which is huge. The residents also seem to be happy as well. I would recommend them to others.

I toured this facility. It wasn't quite as nice as some of the others that I toured, but was still pretty good.