MorningStar Senior Living

This is a very nice place to be. There are residents that have been here 10 years and one person, 16 years and still enjoy it. Staff is very accommodating. We residents, say hello to other residents. I'm new here and you get assigned an ambassador to help your find your way and answer questions. A lot of activity with new residents moving in, and makes it difficult to get something taken care of by maintenance, but they keep you informed. Lots of off-site activities to choose from. Restaurants, trips to grocery stores, museums, etc.

Staff not very attentive to new "independent" resident, as far as educating about all that goes on around there, opportunities, etc. Resident has to figure it out. Apparently there are "cliques" so hard to make new friends. Staff should be more attentive to assimilating new residents. Walls thin and sometimes neighbors tv is too loud, which is annoying; along with WiFi overload to watch tv. Population tends toward hard of hearing & dementia, so hard for fully functioning resident to find "normal" folks to talk to.

Supportive warm and community oriented staff and environment. Better than average food. This has been our experience with assisted living

Mom has been very unhappy with the food as well as many other residents. I have eaten here several times and I agree. Half the time you can't pronounce what you are eating. The residents say can you just fix normal food. Sometimes food is cold or they are out of what you order. The other day I was gearing up when one of the residents asked for another little bowl of peaches as she couldn't eat what they were serving and they said no we have rules. I was shocked! She said I pay [amount removed] to live here couldn't I just have a few more peaches I'm hungry and he said they have rules. The front desk is very sweet but not kept informed as to what's going on. Lots if times activities are canceled and no one knows until they get to activity room. Most if the waiters are kind and housekeeping is awesome.

Each floor has an ambassador which helps new residents. They helped to pull together a bridge group. And was invited to a bible study. Took 2-3 months but very happy now.

I would definitely recommend to others. Overall, we're very happy with Morningstar .The only reason I put 4 for the first response is because the kitchen staff is lacking. But I don't think it's really their fault per se. they're just very short staffed

Morningstar, Santa Fe, is a very pleasant, positive environment. The staff is receptive, and always working to improve every aspect of the facility. Staff members are kind, responsive to the needs of the residents, and friendly. When a concern arises, they respond quickly and positively, always making the care and comfort of each resident a priority. All aspects of the facility strive to work as a team, and the leadership shown by the administrative staff is proficient and positive.

We picked this community because at the time, they offered the most activities for her. Would I recommend to others? That's difficult to answer because it would depend on the needs of their loved one.

We were greeted and treated very personally & professionally and had a great rapport with our hostess. A very clean and nicely decorated facility. Residents were friendly to say hello as we walked by. There appears to a a lot of activity choices.

This community has reached out to my mother in as many ways as they can. They come in faithfully and check the menu for her what she wants to eat. They fix up her water with ice and her soda with ice and set it in front of her on her little table. They come in three times a week and shower her get her ready for the day. She, however, is not holding up to her end of the care. She chooses to stay in her nightgown and stay in her room. They invite her and she says no. When we’re there as a family, we will take her out in a wheelchair and get her out of our room. The accommodations are delightful. It feels like an apartment. Her memory is failing her terribly. And so she’s not really sure where she is but they still come in and ask her if they need to do anything for her.

Morningstar switched to a non-points dining program. They offer "3 meals a day" except on Sundays. Unfortunately there is only one dining facility. They are promoting special events like High Tea, A night in Paris dinner, Merry days, Holiday meals, etc. on a routine basis. These events are expensive, poorly announced, require advance reservations, and take over the dining facility. Those residents who don't participate (a large number) aren't able to use the dining facility and have little to no options for food. We recently visited our good friend and the entire lobby was filled with residents seeking dinner with only a few bags of chips and some cut vegetables available. The dining room also, without warning, closes early for staff meetings. Coffee is hard to get. Poor lady has gone without meals at times. We recommend seeking a place with reliable meals for all

I would recommend MorningStar at Golden Ridge. We picked them, primarily because of the location, cleanliness of facility and washer/dryer inside each assisted living apartment.

I had to place my beloved partner in live of some 56 years here when I could no longer provide her a safe and caring environment. I tried, my best but realized she needed care that I couldn’t give her. At first we both were lost. She’s an advanced Alzheimer’s patient and I, well I was devastated feeling for a long time that I had failed. But she’s now content and happy and the staff takes very good care of her. I get calls when she falls(a regular happening) I truly feel that it was a a good decision

Nothing's perfect, but my experience has been good and we would recommend MorningStar at RidgeGate to other families!

Jordan as a community has gone through a lot of management changes within the past couple of years. Food quality has improved a lot, and the staffing overall is quite decent. It seems that management is actively working to improve the general operation of all departments. There is definitely potential for even better quality of service moving forward. The strongest point of this community is the friendliness of the staff. The staff genuinely cares for the residents and are willing to spend extra time giving them the care they need.

The facility has very friendly staff and is in a great location. I would definitely recommend Morningstar of Pasadena to others.

Morningstar is very helpful managing my mother. We originally had her in independent living, but as time went on we had to move her to memory care. Morningstar handled everything to move her and things went smoothly. The only issue I had was the lengthy contract with many other supplemental pages to sign.

When I took my mom there, she decided. Also, it was SO much nicer than the other places I visited. She said, "Everyone is smiling!" My parents like it there. They are responsive when we have questions or concerns.

Overall, MorningStar has been a good choice for Mom, but I can see where some improvements need to be made. For example, it would be nice if they provided some evening activities occasionally as that is when my mom gets the loneliest. Also, some of the activities they do seem to be geared more for the staff themselves not necessarily those who live there. For example, they had a whole celebration of Barbie when the movie came out, and my mom was really rather annoyed with it. The staff are always friendly, and treat my mom with respect and care, which is very important to my family. The food is top-notch, and my mom enjoys the choices offered. She loves it when they bring it outside entertainment especially when they do the old time songs so they can sing along.

Really came down to two very similar choices and one of the staff members was really good and probably gave MS the edge. And slightly cheaper. Overall it's been a good experience.