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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 3,010 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

3,010 reviews
64 communities
9 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
33 reviews

From the first time Mom and I walked into Mission Ridge there have only positive experiences. [name removed] made us feel very welcome and provided all the information we needed to make the decision to move...

Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
24 reviews

My mother was only there for three months, as she passed away in September. During the three months she was there, the staff took great care of her. Merrill Gardens is beautiful and well maintained. Everyone...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
24 reviews

5’s across the board. We’re moving Mom in this week and everyone has been amazing. Can't recommend MGWP enough. The location is perfect for Mom as it’s right next door to the 1st Presbyterian Church of...

Provides: Assisted Living, Memory Care, Independent Living

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
56 reviews

So far our mom is very happy there. Shes a picky eater and claims she doesn't eat meat, but she talks about the food being very good and served hot. She does have sausage and bacon at breakfast. Moms not...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.7
Review Score
69 reviews
Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.6
Review Score
25 reviews

Definitely 5 for all the categories. My sister, who had a hard time accepting the idea of moving out of her home, where she was living alone with her cat, into Assisted Living, is now happy with her life at...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
73 reviews

The complex is lovely with an interior courtyard, lots of greenery, dining excellent, receptionist team wonderful, limited assistance but good support. Only drawback is once folks required more care, had to...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

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Truewood by Merrill, Clovis

675 W Alluvial Ave, Clovis, CA 93611

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.5
Review Score
84 reviews

Price and what is available and area, is why we chose them. Good place for friend. Hope it stays the same or better with the new owners at [removed].

Provides: Assisted Living, Memory Care, Independent Living

Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...

... Read more

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
67 reviews

Truewood is a great place for my mom. They take care of her very well. The meals seem to be appetizing. I ate there once and had fish and it was very good. Activities seem appropriate. My mom joins in when...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
39 reviews

I would recommend in a heart beat. Fun place to live. If you don't enjoy every day you're here - That's on you!! They have the BEST ACTIVITY DIRECTOR. They really care about their residents

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.8
Review Score
64 reviews

The staff is professional and accommodating as well as making residents feel comfortable and at home. It has a clean and pleasant atmosphere along with a variety of activities.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.6
Review Score
21 reviews

Overall probably like many places I received much prompter assistance when we were in sales mode. After signing the contract they have been less responsive. For example we have been waiting several weeks for...

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
88 reviews

Lack of leadership. Staff allowed on their phones all day. Showers not being given as they should. I went almost everyday to make sure my husband was taken care of. At the beginning of my husband stay I...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
66 reviews

Positively, my mother is happy she has not seen any bugs in her apartment and no flies in the dining room. Also she is happy with her caregivers who are friendly, attentive and responsive if anything is...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

... Read more

Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.5
Review Score
28 reviews

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
44 reviews

My opinion is based only on our interactions through the move in process. Unfortunately, my mother passed the day before she was to move in. Generally yes we had a good impression of the community. She...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.5
Review Score
38 reviews

All 5s! The Administrative staff has gone above and beyond to facilitate the entire process of moving my mom into care, and the Care staff is helpful, compassionate, and patient.

Provides: Assisted Living, Memory Care

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.4
Review Score
27 reviews

Mom has adjusted well and is very happy in her new environment. Staff is caring and keeps the family well informed which reinforces our decision to place mom in their facility. Mom is kept occupied with lots...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.6
Review Score
67 reviews

The staff is great. The monthly rate is affordable for my cousin. That was the main reason for her leaving the other facility. She has made friends and is happy at Truewood. She likes doing craft projects...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.3
Review Score
61 reviews

The staff is very good. They are very caring and just nice people. The food is also very good with several selections each day. The activities are also good. They do lots of things for the memory care people...

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

... Read more

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
16
16 Photos available
13
13 Floor plans available
9.3
Review Score
45 reviews

The paperwork was challenging. Once paperwork was in it's been good. Need to stay on top of them to get anything finished. Older will have a challenge with this.

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

... Read more

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
5
5 Photos available
9.3
Review Score
9 reviews

Management can always be counted on. Last year we were without power for several days. Staff came in and slept in the building, took food to people that were unable to climb the stairs cooked outside on...

Provides: Independent Living

Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
42 reviews

They have been really great they communicate really good if something happens and they really seem to care about moms well-being. I would recommend to others.

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more

Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.3
Review Score
112 reviews
Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
43 reviews

The staff is very kind and caring. They treat everyone with respect. The facility is clean and it doesn't smell like urine. My dad was happy there.

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,543 reviews

Review Score

2,543 reviews
8.9

Out of 10


5 star

60%

4 star

26%

3 star

9%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 732 reviews in the last 2 years. Over all time, Merrill Gardens has 2,543 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,524
646
204
74
95
Date Submitted
178
360
732
Reviewer
294
1,580
610
21
Care Received
806
755
982
161-180 of 2543 reviews
Sort by

5.0
Janet R - Family/Friend
Assisted Living
February 26, 2025
Verified Review
wonderful staff

The staff all make you and your loved one feel so special. They truly love what they do! The rooms are a good size and they keep them very busy with activities.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Etta P - Resident/client
Independent Living
February 25, 2025
Home Away from Home

I have lived here for six years. I'm in independent living and enjoy the staff and the other residents that live here. The food is great with lots of variety. It's clean, well-maintained and the staff is very responsive.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
February 25, 2025
Verified Review
Would overall recommend

I really liked the rooms and everyone was so kind and accommodating Very sweet to my mother. Chose this community because of the location and affordability.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sara T - Family/Friend
Independent Living
February 18, 2025
Home away from home

We have been extremely happy with Merrill Gardens. My parents toured several retirement communities and it became very apparent that MG was a special community. The staff is experienced and take great care of their residents. The food is exceptional as are the amenities. There are countless activites and outings for residents. My brother and I feel comforted knowing they are in a welcoming and safe environment. My parents made the right choice in Merrill Gardens.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mabel - Toured community
Assisted Living
February 17, 2025
Very Happy at Sunshine Villa

My mom is very happy at sunshine villa. After being there for a few days she said she does not miss her home as much as she thought she would. She had lived in her home, for 68 years. She absolutely loves living in her new apartment at Sunshine villa

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
February 17, 2025
Verified Review
Review for Truewood by Merrill, Modesto

My aunt has been at (Truewood ) for a year and it has been absolutely wonderful. It is very, very clean. The staff is extremely friendly and attend to any request or concerns very promptly, the activities are first rate, and the value is exceptional!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Travis C - Family/Friend
Independent Living
February 15, 2025
We love Merrill Gardens!

Such kind, thoughtful and nurturing care for both residents and their families. We were made to feel welcome and at home the minute we walked in the door. Every member of the staff was extremely flexible, accommodating and communicative from the application process to move-in and beyond. My MIL loves it there. We’ve had meals several times in the restaurant, and the food really is restaurant quality. Her one bedroom apartment is well-appointed, clean, cozy, has ample storage & closet space, and even has its own washer & dryer. The staff knows every resident’s name, and I watch as they make important personal connections every day. Safety is paramount, requiring each resident to push a “check-in” button located in each apartment, between 5am-9am. If the resident does not check-in, the staff immediately checks on them.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donald - Family/Friend
Independent Living
February 13, 2025
Perfect fit for Dad

My dad fought me on moving out of his home into a facility of care. [name removed]sent us a video of an independent living apartment at Truewood. That hooked Dad. He loves the food, especially breakfast, as he is usually the first one at the dining hall. They take him to his doctor’s appointments which are less than a mile away. He goes to Walmart once or twice a week - again about a mile away. He has really perked up since moving to Truewood. Helpful staff and pleasant atmosphere. Thx so much

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 30, 2025
Verified Review
Should be on your short list

Direct employees with low turnover. Highly recommend Truewood by Merrill Georgetown.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
January 30, 2025
Verified Review
Highly recommend

Helpful and friendly staff and management. Highly recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Debbie M - Family/Friend
Independent Living
January 29, 2025
Verified Review
Caring staff

All in all it's a great place. The staff seems to really care about each resident. Mom's apartment is beautiful Any maintenance requests are handled quickly with willingness to help. Am very pleased and mother is too. My mother tells me everyone is so friendly and genuinely helpful. Clean! Good food! She loves it!"

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 16, 2025
Verified Review
Review for Truewood By Merrill, First Hill

Price and location. Family member needed to be close but not too close. View is amazing. Price and options for advanced care. Definitely a recommendation

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Karen M - Toured community
Independent Living
January 14, 2025
Looking for a facility for my sister

We were very impressed. [name removed] was welcoming, knowledgeable and proud of the facility he represented. The common areas were clean, well maintained. The one bedroom unit is perfect for my sister. We put her name on the wait list.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Jacque M - Toured community
Independent Living
January 11, 2025
EXTRAORDINARY SHOWING

[name removed] walked us through and showed us every aspect of MERRILL GARDENS, including the storage available to renters. Her knowledge and enthusiasm increased ours as well, and made us truly excited about the prospct of renting there. Though we are not ready, because of her excitement about the whole operation, we are equally excited and delighted knowing about this option. She also spoke highly about the family that owns all of the apartments throughout the country. The are fortunate to have her as a spokesman for their company!

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

4


5.0
Anisa - Family/Friend
Independent Living
January 10, 2025
Great staff in the midst of the city

It was a relief to find Truewood at First Hill. Who knew? It’s a little hidden gem right in the most chic, touristy part of downtown! A Place for Mom really helped and in 1 day lined up 4-5 senior homes with appointments for tours for us the following day! We landed here as the 4th of 5 places lined up to visit. Once we arrived at Truewood by Merril, First Hill—met the staff, residents and execs, we were hooked, cancelled the next place we were supposed to see and signed the contract that night. They were extremely accommodating while i was helping my parent move in, all hours of the day and night :), allowed me to stay while settling them in, and treated us with respect, kindness and genuine care all along the way. Really, we are so grateful for this place!! And the food is amazing ;) my parent is a picky eater, and every day he says the food is fantastic and they swerve all of his favorite things. Thanks again everyone!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Patty Grossman - Family/Friend
Memory Care
January 10, 2025
A fun and kind place

Murano has been able to find many kind and caring staff. The place is really infused with a sense of fun as well as caring. That sense of staff being empowered but supported is very rare but precious.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
KB - Family/Friend
Memory Care
January 10, 2025
Best decision for Mom

We have been so happy with our decision regarding Garden House Memory Care at Merril Gardens. Mom says the staff is so good to her. I am extremely pleased with the extra attention she gets during the day and knowing that she is safe makes my time away from her so much easier. I am free to visit anytime and have been there all different times of the day and evening and have had no concerns. The activity director keeps them busy with a variety of games, scheduled musical guests and special bus trips etc. The shared living/tv room area is a good place where family can visit their loved ones and also get to know the caregivers more personally. I always feel welcome and appreciate the care our mom receives.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sue N - Family/Friend
Assisted Living
January 10, 2025
Wonderful Place

It took a couple weeks for a transition with medications and plan of care. Once hubby settled in he likes the place very much staff is friendly the medical staff and text take good care of him food is good and lots of varied activities. Everyone is friendly. Beautiful atmosphere with nice amenities. I would highly recommend it.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Matthew Maxwell - Family/Friend
Assisted Living
January 8, 2025
True Love

Talk about the best customer service in the industry! We had been looking for a place for my father for years. We just couldn’t find a place where dad fit in until we met the staff at Turners Rock! From the first greeting, to the tour, to the first lunch, move in and now after 2 years my father has never been happier! The communication from the staff has been tremendous. The rooms are fantastic, the whole place from the exercise room, to the movie theatre, to the restaurant, to the gathering rooms, to the bar is unmatched by any place! But, that’s not all. Brad, the General Manager, has the biggest heart in world and it shows through out the whole place. Everyone at the place makes my dad feel like he never left home!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joan B - Resident/client
Assisted Living
December 31, 2024
It's a good place here

I have been living here at Truewood for about 3 years. One of the things I really like is that every one of the staff is wonderful and kind. I have made a few friends here. I like my apartment and the layout of it. I have a one-bedroom apartment that fits everything I wanted to bring with me from my condo. I like the food most of the time, but I also know it is hard for a kitchen staff to please everyone all the time.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

3


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