Merrill Gardens

It is a great place, we are very happy with it. I think they are a 5 on everything. My mother is very happy there and very well cared for. It is a huge improvement over her previous facility. Most of the staff, an administrative. Personnel have been there long-term, which adds to greater stability for the care of the residents. The place also has just a wonderful feel to it, and it's very welcoming.

My husband now lives in Garden House, the memory care section of Merrill Gardens. The staff have all been so very patient and kind to him (and me too) as he goes through the transition period of being a new resident. They have encouraged him to join in with the other residents in activities that are planned daily. They know all the residents well and always treat them with respect. They also maintain good contact with me to coordinate his care. He is in good hands!

My mom is in the memory care part of The Pines. The staff are always smiling and seem to take pride in their work. They contact me directly if there are any issues. Because my mom was wondering around at night she couldn't be admitted to assisted living part. She wasn't diagnosed with dementia so she couldn't be admitted to memory care. Merrill Gardens made an exception and got her placed in memory care.

They are very sympathetic to the family and try to make things easier. Their staff is very caring.

I enjoy living here very much. I think all of the people that work here are very interested in us and they want to make us as happy as possible. My favorite thing about living here at turners rock is our activity director, [name removed]. He is truly the best and makes and the other residents very happy

My favorite thing is the large courtyard in the center of the facility. Very large, pretty and safe. It's like a small park. Mom is out there walking daily. They have fantastic activities. Something going most of the day.

The staff kindness and caring are better than a 5. It was new and modern and clean. The staff and my Mom had friends that were already there.

We visited several senior living facilities around Springfield and Nixa for place for my Mom. We were very unimpressed with most all for various reasons. It wasn't until we visited Mission Ridge that we found a place that my Mom and us were truly happy with. Some of the high points were the genuinely friendly staff from the front desk to the waiters in the cafeteria, she has now been there 3 weeks and she continues to talk about how friendly everyone is and how much she enjoys it there. Food is great and the range of social events are perfect for her. For her this was a life changing event moving from a home to a living faculty like this and the overall experience has been exceptional. I higly recoment Mission Ridge to anyone looking.

I found it very helpful that their staff was able to respond to my questions regarding my family member. They were always friendly and accommodating.

It is too expensive for what you get. Food was cold often. Cleaning crew was not the best. And maintenance was slow to respond due to being short handed.

Most of the staff have been at Truewood a long time, which speaks volumes to me. They genuinely care about their residents! And there are wonderful volunteers who do special events that stand out (like a Mother's Day Tea or Kentucky Derby party). There's a warm and friendly atmosphere about the place! I'm really glad this is where Mom is because she's well cared for!

We have a 7th floor which is called "Sky Lounge" and an outside large patio which have views of Olympics and Cascade mountain ranges plus Commencement Bay! There is also a community garden up there where one can have a garden! My apartment has same views plus Mt. Rainier! You can use the Lounge and outside patio for a personal party free of charge. I hold personal group meetings up there!

[name removed] ,at the front desk has been extremely helpful. [name removed] also. Apartment sizes seem good! Amenities are too, mom just does not take advantage of them quite yet.

It's a safe place with very friendly staff, just be mindful that it is not paid through insurance. You will be paying out of pocket.

Was just impressed with everything. Cleanliness, the diner aspect and the movie theater are a nice attraction as well as the area upstairs outside.

The staff are more than willing to help us through challenges. Seem to genuinely care about residents. Room sizes are adequate. Amenities are varied and plentiful.

Definitely 5 for all the categories. My sister, who had a hard time accepting the idea of moving out of her home, where she was living alone with her cat, into Assisted Living, is now happy with her life at Merrill Gardens Tukwila.

What I like the most about the community is the friendliness of the staff, and also the other residence. Yes, I would recommend this to others like I say the staff is friendly

I would give 5 to it all but I'm moving my parents to [community name removed] because my dad recently had to have a catheter and they don't do those there! The staff they were awesome!!!! Food was amazing!!! Yes, of course we would recommend this community to others!

The staff is unbelievable. They are really a team, which is rare these days. They are very welcoming and supportive and encouraging. The staff goes above and beyond to provide support and comfort. They are excellent communicators and make all of us, not just the resident, feel welcome. The food is prepared by a gentleman who is an actual chef. He is kind, pleasant, and very accommodating. To say the overall staff is accommodating is definitely an understatement. The environment is clean, well lit, welcoming, and geared towards comfort and socialization. That is a very important element in a living facility, such as this. The activities are well thought out. Well advertised. Well attended and very appropriate given some of the limitations of the residents.