Merrill Gardens

My mom is in the memory care part of The Pines. The staff are always smiling and seem to take pride in their work. They contact me directly if there are any issues. Because my mom was wondering around at night she couldn't be admitted to assisted living part. She wasn't diagnosed with dementia so she couldn't be admitted to memory care. Merrill Gardens made an exception and got her placed in memory care.

I enjoy living here very much. I think all of the people that work here are very interested in us and they want to make us as happy as possible. My favorite thing about living here at turners rock is our activity director, [name removed]. He is truly the best and makes and the other residents very happy

The staff kindness and caring are better than a 5. It was new and modern and clean. The staff and my Mom had friends that were already there.

We visited several senior living facilities around Springfield and Nixa for place for my Mom. We were very unimpressed with most all for various reasons. It wasn't until we visited Mission Ridge that we found a place that my Mom and us were truly happy with. Some of the high points were the genuinely friendly staff from the front desk to the waiters in the cafeteria, she has now been there 3 weeks and she continues to talk about how friendly everyone is and how much she enjoys it there. Food is great and the range of social events are perfect for her. For her this was a life changing event moving from a home to a living faculty like this and the overall experience has been exceptional. I higly recoment Mission Ridge to anyone looking.

I found it very helpful that their staff was able to respond to my questions regarding my family member. They were always friendly and accommodating.

It is too expensive for what you get. Food was cold often. Cleaning crew was not the best. And maintenance was slow to respond due to being short handed.

Most of the staff have been at Truewood a long time, which speaks volumes to me. They genuinely care about their residents! And there are wonderful volunteers who do special events that stand out (like a Mother's Day Tea or Kentucky Derby party). There's a warm and friendly atmosphere about the place! I'm really glad this is where Mom is because she's well cared for!

We have a 7th floor which is called "Sky Lounge" and an outside large patio which have views of Olympics and Cascade mountain ranges plus Commencement Bay! There is also a community garden up there where one can have a garden! My apartment has same views plus Mt. Rainier! You can use the Lounge and outside patio for a personal party free of charge. I hold personal group meetings up there!

[name removed] ,at the front desk has been extremely helpful. [name removed] also. Apartment sizes seem good! Amenities are too, mom just does not take advantage of them quite yet.

It's a safe place with very friendly staff, just be mindful that it is not paid through insurance. You will be paying out of pocket.

Was just impressed with everything. Cleanliness, the diner aspect and the movie theater are a nice attraction as well as the area upstairs outside.

The staff are more than willing to help us through challenges. Seem to genuinely care about residents. Room sizes are adequate. Amenities are varied and plentiful.

Definitely 5 for all the categories. My sister, who had a hard time accepting the idea of moving out of her home, where she was living alone with her cat, into Assisted Living, is now happy with her life at Merrill Gardens Tukwila.

What I like the most about the community is the friendliness of the staff, and also the other residence. Yes, I would recommend this to others like I say the staff is friendly

I would give 5 to it all but I'm moving my parents to [community name removed] because my dad recently had to have a catheter and they don't do those there! The staff they were awesome!!!! Food was amazing!!! Yes, of course we would recommend this community to others!

The staff is unbelievable. They are really a team, which is rare these days. They are very welcoming and supportive and encouraging. The staff goes above and beyond to provide support and comfort. They are excellent communicators and make all of us, not just the resident, feel welcome. The food is prepared by a gentleman who is an actual chef. He is kind, pleasant, and very accommodating. To say the overall staff is accommodating is definitely an understatement. The environment is clean, well lit, welcoming, and geared towards comfort and socialization. That is a very important element in a living facility, such as this. The activities are well thought out. Well advertised. Well attended and very appropriate given some of the limitations of the residents.

What we like the most about Mission Ridge is The staff and really just everything. We would definitely recommend this community to other families based on the experience so far.

[name removed] loves it! The staff is third party contractors and the facility is like resort.

I was very hesitant about moving into any senior living facility. My family and I looked at several places and Mission Ridge was by far the best fit for me. The pricing is fair, comparatively speaking, it’s a new facility, very clean and well managed. The staff has been great, they really treat you with kindness and respect! The food is good too.

The staff and the management are very kind and helpful helping us with all the things we need getting my mother moved in and helping her with her needs . Merrill Gardens has so much to offer her with things for her to do and enjoy she loves the music and has a great time meeting new friends and there company . Mom has settled in better than we could have hoped for and is having a lot of fun . We are so blessed to have such a wonderful group of care givers looking after my mother Merrill is a Great and vert clean place and we are very glad we found it .