Merrill Gardens

This facility checked all the boxes and then some for my father. He is looking forward to moving in. I will recommend this facility to others.

[name removed] was very friendly and upbeat. The facility is modern and bright and not too big. The food is excellent and the staff always friendly.

An orientation about the facilities and an explanation on the staff functions and expectations. Is there a chain of command? My mother has had to learn a lot about senior living the hard way! Thanks for asking.

All staff are friendly. Wait staff are fantastic! They remember what a persons favorite meal selection is. They know every one's name . I'm in independent living and appreciate that my bed has fresh linens weekly. Also wish my single bedroom was larger but do not want to pay for a two bedroom. I love that l can have my 2 cats here. There is a fee for them but l would not live here if l could not have them. Food is okay. I'm not much of a meat eater and there is a large selection. I like the privacy even though l'm a "people person". Have made many friends and consider them family.

Since my friend moved into Merrill Gardens Memory Care, I have seen [name removed] create thoughtful life-enrichment programs tailored for residents living with cognitive decline. She organizes monthly family gatherings with music, food, and social connection, and has introduced programs such as Inspire Connection that help residents build closer relationships through shared stories and photos. My friend especially enjoys helping set tables before meals, participating in art activities, attending uplifting Tuesday pastoral visits, and interacting with visiting pets.[name removed] also arranges meaningful outings, including trips to gardens in Long Beach. Most importantly, Courtney is attentive, compassionate, and welcoming to both residents and their families. My friend increasingly recognizes that she is safe, valued, and well cared for in her new home.

[name removed], the,the residents manager was kind and accommodating. She took time to sho all the aspects of living at Truewood. She offered several options. She had calm demeanor throughout the time I visited Truewood at Fig Gardens. I would encourage people to call for “ tour”.you will be much pleased to have done so!!

Like any place it isn't 100% perfect but it is good. The staff is very nice. The servers in the dining room are exceptionally kind and patient. We have had a couple instances where, as part of the room cleaning, they are supposed to change sheets but did not. However, when pointed out it was taken care of. Just occasional things like that but overall I would certainly rate it high when compared to similar facilities.

We are moving into one of the cottages. It became available sooner than we hoped for and we are very happy about it Thank you for all your help Gisele

The staff at Merrill Gardens at Wright Park is very accommodating. My sister and I, along with our husbands, came in on a Saturday morning without an appointment. [Name Removed], one of the marketing directors, met with us and gave an excellent tour which included a delicious lunch. We were so impressed with the facility that we put a deposit down to be added to the wait list for a 1 bedroom apartment. The building, furnishings and staff are all lovely. A studio apartment became available within a couple of weeks. We took it. Our mother had broken her hip and was in a recovery facility. The studio became available just as she was ready to leave the recivery center. It was perfect timing. The staff, especially [Name Removed], has taken great interest in Mom's transition to her new living situation and visits with Mom regularly and calls us with any concerns. We are very happy with Merrill Garnens at Wright Park.

I like the home the size of my mother's room is great. All the people that we deal with have been wonderful and easy to talk to the nurses are good. My mother is now in a contained area because of her dementia, but as probably many residence, she still wants to go home.

Murano is 5 stars for atmosphere, vibe, activities. As with anything, food and services slightly lower. Staff is lovely.

This place treated my mom like family in the last years of her life. They were kind and patient with her while seeing that all her needs were met. Highly recommend for assisted living care so that loved one can still maintain some independence.

It is a beautiful place. Wish we could have stayed. We needed a place with more care due to memory issues. But, it is an independent living facility. For a title it would be Beautiful place to live with great food and lots to do nearby.

I really liked Merrill Gardens. Everyone was very helpful and friendly and all my questions were answered. I liked that it had all the activities that I would be interested in. I will be moving there in June.

The only complaint we had was that at the beginning they weren't up front about the costs and fees. Our first payment was[Amount Removed]and that was all out of pocket. We wish they would've prepared us better for the fees because it's all out of pocket. We knew what it would be monthly and were prepared for that but the fees were debilitating. Positive parts: friendly, social environment. Not a lot of staff turnover so we had mostly the same staff start to finish. The staff seemed very well trained. Decorated in a nice way but not over decorated to where you feel any money was wasted. It is an expensive service but when you break it down to hourly, you can absolutely see the value... especially if you had been a caretaker yourself. If we had the money I would personally donate to them because what they do is so important. I'm so grateful that our loved one spent her final days there. It really felt like home and she was treated like family.

So far it's 5 stars. The staff overall have been great to work with. The activities are enjoyable and there are plenty of things to do.

Staff was very accommodating to our situation. We arrived on a Thursday and our furniture did not arrive until the following Friday, so 8 days without our belongings. During this time staff provided a bed, loveseat and hooked up TV and we were able to stay in his apartment. All staff from administrators, caretakers, nurses, front desk, cafeteria workers, and maintenance have done an outstanding job of making us feel welcome. I might add the residents have been so kind and welcoming. The residents say they are a family and I can see it and feel it.

The staff and the facility are very accommodating and very nice. Out of the different communities I have spent time in in the Michigan area. I find that Truewood has the nicest caregivers out of all of them.

We had some issues with my father in the beginning, he didn't want to be there, he wanted to go home to Pennsylvania but we got him involved with some activities so that he would meet people and so things are much better, bingo and happy hour are his favorites

My father is in the memory care portion of Mission Ridge. They offer a variety of activities. The apartments feel homey, not sterile. The facility is beautiful and well maintained. The staff are sweet, kind and patient. They have made a horrible situation easier for my family. My dad’s favorite part is the food. It is great quality and they offer options. I am so grateful we chose Mission Ridge!