Merrill Gardens

Overall probably like many places I received much prompter assistance when we were in sales mode. After signing the contract they have been less responsive. For example we have been waiting several weeks for help assembling furniture. The room size is great, full size kitchen and full washer/dryer in unit. Three closets and ample kitchen and bathroom storage. The food is exceptional, though the restaurant-style service makes it slow at times. The activities are age appropriate and good for a mix of physical abilities. Residents and staff have been kind and welcoming. There have been inconsistent communications from staff about certain pricing, such as what is included or not in the food budget. The upstairs lounge provides a peaceful setting with spectacular views of the mountains and water. There are several decks and patios with planted box gardens for access to the outside. My parents have adjusted well from a small town setting to city life and enjoy the amenities of being close to medical providers, downtown, and cultural opportunities.

5’s across the board. We’re moving Mom in this week and everyone has been amazing. Can't recommend MGWP enough. The location is perfect for Mom as it’s right next door to the 1st Presbyterian Church of Tacoma (big deal for her), and the Sky Deck offers an amazing view of the sound. The staff are all incredibly helpful and friendly, and animals are allowed, so we can bring our dogs to visit her. The food is also amazing.

All 5s! The Administrative staff has gone above and beyond to facilitate the entire process of moving my mom into care, and the Care staff is helpful, compassionate, and patient.

This place is the best! They are so caring and my mother in law loves the food, the amenities, and the activities. Everyone is SO kind---especially [name removed]

Merrill gardens was very nice. It was all [name removed] desire to leave. Staff were very accommodating with our particularly difficult and unique situation.

Every one here is Happy and kind, both residents and especially the staff, who are awesome and always ready to help! I would absolutely recommend this community to others who are currently searching!! This is a wonderful place if you get lucky enough to grab up one of our vacancies.

From the moment I visited, I felt a genuine sense of warmth and care. The team is not only professional but also incredibly attentive and kind, always going above and beyond to ensure residents feel comfortable and supported. The community itself is welcoming and vibrant, making it easy to feel at home. Every interaction, from meals to activities, reflects the facility’s commitment to creating a positive, nurturing environment. I truly appreciate the dedication of everyone here—it’s the kind of place that gives peace of mind to both residents and families. And a quick shout-out to the beautiful Sky Lounge—it’s a wonderful space to relax and enjoy the view!

A 4 on admin because changes resulted in lapses on communication. I realize that changes in staff are not uncommon. Most certainly one of their top challenges. Overall, I was pleased with the experience.

I would recommend in a heart beat. Fun place to live. If you don't enjoy every day you're here - That's on you!! They have the BEST ACTIVITY DIRECTOR. They really care about their residents

Management can always be counted on. Last year we were without power for several days. Staff came in and slept in the building, took food to people that were unable to climb the stairs cooked outside on grills, had pizzas delivered, etc. Recently there was a gas leak because a workman broke a pipe. They made sure we all got out of the building., arranged for us to go across the street to another building until it was safe to come back. they had arranged for buses to bring us back to our building and they had pizzas waiting for us because they couldn't use the kitchen.

The whole setup is very nice. The people are friendly and helpful. The food is good. The atmosphere is nice. Lots of fun outings. Lots of help and understanding. Good communication.

My opinion is based only on our interactions through the move in process. Unfortunately, my mother passed the day before she was to move in. Generally yes we had a good impression of the community. She didn't want to leave her condo but she realized living alone was no longer an option. Merrill Gardens was in her neighborhood and they were very welcoming so she was open to the idea and received a good impression from everyone there.

The staff is professional and accommodating as well as making residents feel comfortable and at home. It has a clean and pleasant atmosphere along with a variety of activities.

The staff is great, food is great, dining experience is also great. Elevator is poor and activities are TBD. Room size is great and location is great. I would recommend this place to others.

From the first time Mom and I walked into Mission Ridge there have only positive experiences. [name removed] made us feel very welcome and provided all the information we needed to make the decision to move Mom into independent living at Mission Ridge. All the staff have lived up to the high bar that was set the first day. They call her by name and have made her move transition so easy. Any questions we’ve had have been answered in a timely manner and staff going the extra mile has been the norm! We’re so thankful to have Mom living in a safe and happy environment.

The unique location of this senior facility superior to its competition. The park offers opportunities for meaningful exploration while exercising, and its evolving seasons keeps it always fresh. The neighborhood around the facility offers abundant shops and curiosities within walking distance. The Merrill Gardens facility itself also makes it an excellent place to live. The place is actually small enough (not much over 100 residents) that all its residents can get to know each other . The organized activities are various and plentiful. There is a fine movie series, many outings, and lots of arts, equipment, and games available (like Jeopardy.) There seens to be a willingness on the part of the staff to encourage suggestions for new things. I looked at the competirion and have no doubt I chose the best place.

The entire staff is friendly and make an effort to get to know all the residents. The administrators are very quick to ask questions if anything comes up, and are very responsive to any concerns we have.

I would rate each category as a 5. The staff was friendly, the food was good and they took good care of my sisters. Yes, we would recommend Sunshine Villa to other families based on the experience so far.

The staff was very helpful from the front desk, intake staff and nurse. Certainly there is paperwork and an assessment but all went smoothly. Once moved in the residents welcomed my mother in law into the community. She also likes the menu so she can choose what she would like to eat that day. She especially likes the salmon dinner. The caregivers have been very helpful walking her to the dining room as she was getting acquainted with where everything is located. Highly recommend Merrill Gardens.

I would absolutely recommend Murano. Living here feels like staying in a boutique hotel elegant and welcoming! While there have been a few small glitches, the staff consistently go above and beyond, which more than makes up for it.