Merrill Gardens

Everyone extremely helpful, above and beyond what was expected! Impressed by the communication between the team. Everyone knows what’s happening with resident. Extremely clean and dining room food is very good. Early contact with residents already there, all seem very happy and speak highly of the facility.

The Pines is a perfect fit for my Mom. The staff are are kind, courteous & friendly & very nice to mom. There are a lot of fun things for me to do when she feels up to. For the value for cost, I can't answer this as my brother & sister handle this part. As far as I can tell, the staff always looks out for & will call my sister asap if there are any issues. I would recommend this community to other families based on the experience we have had.

The staff and residents are very nice. Apartment sizes and amenities offered are great.

The staff there are really great, and turnover has been relatively low, which means the people who care for mom on a daily basis are very familiar with her needs. Also, she has friendly people dropping in to check on her frequently throughout the day. In addition to three meals a day, someone also comes by with snacks (fruit, granola, cookies, sandwich bites, etc) twice a day.

I am there twice a week. I talk to my father every day at 10:00 AM. I interact with all the people that live there. It is a very great place. They are so helpful and friendly really great with their activities. There's always live music. They go on trips. It's a really great place. The people that work there from the present all the way down are awesome.

My mom has been at the Pines for 9 mos. now...I know that she is well taken care of and all her needs are met. The staff is wonderful and caring and I can't say enough good things about them. They are quick to respond to any questions/concerns we might have..The food is terrific. The administration plans some fun nights for the residents at least on a monthly basis on top of the daily activities...

I feel good having my daddy there and not have to check on him every single day because I know they're taking good care of him. We would definitely recommend this community to other families.

My name is Bonnie I love to live here at Merrill Gardens / Glen. Mills , I am very comfortable and feel very supported and loved by everyone . I have made so many friends here and hope to make more Our bingo and all the games are so fun in our pub !!! Come join us we have a lot of fun here ! I have lived here for 16 months and I wouldn’t change a thing .

Price increase was fair after a discussion. Staff is VERY attentive. Even the weekend staff. Everyone there cares. They ask how the family is doing and are very genuine. The facility could use an update and a deep clean. Fresh paint would help.

What I like the most about this community is that it is friendly and based on the experience I would recommend Truewood by Merrill, Port Charlotte to other families

I've been incredibly impressed with Truewood by Merrill in Pinole. The community has a warm and welcoming atmosphere, largely due to the amazing staff who have become like family. Many of them have been with the community for over a decade, demonstrating a true commitment to the residents. The location is absolutely fantastic! It offers a peaceful and serene environment while still being conveniently located near amenities. I've noticed that the community is undergoing some wonderful renovations, including fresh paint, new lighting, and upgraded carpeting. The attention to detail is evident, and it's clear that the community is dedicated to providing the best possible living experience for its residents. The new outdoor railings are a great addition and enhance the overall appeal of the community. I wholeheartedly recommend Truewood by Merrill to anyone considering independent living. It's more than just a place to reside; it's a place to thrive and build lasting friendships.

I was helping a friend and he moved into Truewood. He is still there and happy. It is a very nice facility with updated apartments and lots of activities. Welcoming, friendly and where I would live if I were old enough.

They seem to have a lot of activities for the residents and all the staff seem very nice and caring. Room sizes in the memory care unit are just fine. Not too small. I would recommend to others looking.

Like everywhere, some employees are fantastic, others less so, and some are somewhere in between. But overall, we feel like she is in good hands. I would recommend Merrill Gardens at Gilroy to others looking.

It's like one big family!!!! Every time I go to visit I get a hug from someone ! My dad is in memory care and everyone there is amazing!!!! It is still so hard to leave him but he has such a great relationship with all the people that take care of him!!!!! It's such a beautiful facility and such caring wonderful people!

The staff is very friendly, they also make a very special effort to get to know each resident , there needs and family members personally. We have always felt very welcomed, and have seen the personal help and needs to the residents. As far as the food goes, they did have a meeting with the staff and residents to work on this. It is very pricey, but she's very happy there so you can't put a price on that.

[name removed] not happy with many of their meals, I tell him he's just spoiled. We've been having trouble getting TrueWood to make sure that he has transportation to and from his doctors appointments. There are very few activities that [name removed]is interested in leaving his room to go and participate in. Thanks for asking for my response. I've also been neglectful in thanking you for helping me find TrueWood for [name removed]. I couldn't have done it without A Place For Mom. Thank you so very much.

The staff there are very friendly and caring and it is a big reason. I chose Truewood over some of the other facilities in our area. The independent living apartments are on the older side however, their well-maintained. The grounds are pretty and they're very accommodating for customizations if desired. If they are still offering the independent plus program that is a fabulous option for people in independent living that need to be checked in on. It provides assistance with meals by bringing them to the apt. if they're not up to going to the dining room laundry, cleaning in case of my mom an occasional dog walk.

We we're very impressed with all aspects of Truewood by Merrill, New Bern! They cared very well for my mother-in-law who just passed away almost 2 weeks ago. Thank you so much for your help in finding this facility. "Our family is extremely grateful for the care and love that was given to our mom during her 7 months at Truewood

They are a very dedicated group here. Everyone goes out of their way to help you. They have someone come in every Thursday to do a show. There is always an activity in the morning and then some thing in the afternoon. We have happy hour Every Friday. Besides this there us bingo. Po keno puzzles and a huge librar' exercise room and a poker room. We definitely made the right choice coming here. We have had the same staff since we have been here where we came from the managers challenged areas every 2 months. I highly recommend this place You are in a safe environment