Merrill Gardens

Overall a positive experience and would recommend for another's loved one.

[name removed] the director at garden house (memory care) is very responsive to concerns. Easy to talk to. The only thing I wish they would improve on is a schedule of daily simple activities for the residents.

I was happy my Mother was safe and taken care of there. I would recommend it.

All the staff members were outstanding. They were professional and very helpful. The food was substandard for the high quality of the facility. I thought it would be better. I thought the [fee removed] was too much for the apartment size. The [fee removed] was worth the safety and security that my mother needed.

If she had more money, I would prefer she were in a different assisted living facility. I have some issues with billing. The food is really good, but the menu is limited compared to other places we looked at.

The staff has been pretty consistent. Many of the staff have worked there a long time. They do not need to contract with agencies to staff shifts, which is great. The staff are all very friendly and responsive to my mother-in-law and our family. Overall, we are very happy with our choice! I also want to thank A Place for Mom with all of your help in our search. You really were so helpful!

It was a great experience. I picked them because of my gut feeling.

Well I don't live there but my Mom has been there for just over a year now and although no place is perfect it is just great for her. The staff is very warm and friendly and seems to know their residents very well.

. I do not regret the decision to move here. The cost and the staff and the pet-friendly environment. My dog really likes it

What I like the most about Truewood by Merrill is the friendliness of everyone. Staff and residents. A lot of remodeling and repairs are being completed. Staying in the room is hard for long stretches of time.

The care at Merrill Gardens is exceptional. When my dad passed they cared for him and for us in such an exceptional way. My mom is now there on her own and feels safe and supported. The fee system is opaque and virtually impossible to understand but worth the work for such a wonderful and caring environment.

I am not using the care services and when it comes to the meals and dining service the food is awful. For the value for cost it keeps increasing of course. I would recommend this community with qualifications. Maybe they all have weaknesses?

Really good food at beginning. Gone down since then. Staff great and helpful however activity director seems to want to control the movies we see. Too bad they did a lot of fixing up and I am sure our rent will go up significantly

My mom is very happy. She plays cards every day with a group of women. She is also teaching sign language class once a week to the residents. And she does chair exercises there. She is much happier there than she ever thought she could be.

What we like about Merrill Gardens is the overall cleanliness and staff and I would recommend this community to other families based on the experience I have had.

They are helpful and friendly. One reason I picked this community is because they have a washer and dryer.

Barkley Place is a nice place to live. The food is good. At times they run out of things that should not happen. Service is decent most of the time, and at times poor. Management is good to work with, but you need to remind them at times.All and all it is a nice place and very secure.

After a lot of research and consideration, my sisters and I selected Truewood by Merrill in Glen Riddle for an assisted living facility for our Mom. I has turned out to be a fantastic choice! Mom is very happy with her comfortable apartment, the caring and attentive staff, and the friendly social life that this community has to over. I would give it five stars if they manage to hire more staff for the dining room; it’s the one complaint Mom consistently has that they are very short staffed at meals. Overall, though, this has proven to be a wonderful choice!

I would pop in and some places wanted you to have an appt or it wasn't clean. MG had no issue with me popping in at any time and I was never disappointed. They answered all my questions and more as I thought of things. It doesn't matter what time of the day you drop in to visit there's always friendly faces, clean smell and elderly people living there having a good time.

Staff is very nice/activities to involve mom/she is safe and cared for. The one thing that a place for mom did have wrong was that they were all inclusive and prices would not change depending on level of care in the memory center. I did find that out on my initial visit and of course price rose by over a thousand within a few months. Overall great place!