Merrill Gardens

entry way makes the bulidng feel small at first, but it is spacious and open. nice living spaces and clean rooms. expensive for the size of the rooms.

I think it's a great place, especially for the cost. The care is there, and they're accessible. So I have no issues at all. There's always someone there - you just have to pick up the phone and call them, and they're ready and able to help. It's always really clean, nothing out of place, smells good. I would definitely recommend it.

Ask a lot of questions and find out exactly what the community can do for you loved one. The community is neat and clean and the staff is very neat and clean. I would recommend this community to others based on

I love it here for my loved one. There are few quirks that need to be ironed out still. The location is amazing. The billing, meals, and activities could all be improved. The meals are very pricey and the residents run out of money very quickly. The residents are being charged $20 a night for their evening meals. The director puts the exercise program on a computer and doesn't go over instruction. I think there could be more instructions for additional activities that are available. The activities overall are poorly run. Everything is for Catholic and nothing for other religions.

This facility was pleasant and had charm. The staff and residents were extremely friendly. We toured Truewood in the morning prior to lunch, and they seemed to have many activities listed for the day although none were going on at the time we were there. There was no unpleasant smell, and the facility seemed manicured outdoors. We decided on another facility as that one fit my mother in law better, but this would have been our next on the list as the price was reasonable for what they offer.

I have been here for 4 years and I am happy here. They are always trying to imprudent that work

Have only been here about 5 months, so far for me i like it. There are some issues with maintenance that are inconvenient (but being addressed) Food is good and i feel pretty safe here, employees are friendly/ Property manager is making changes . There is transportation available for only 1/2 day from 7:00am - 12:30pm - i think, but you can setup side services with West Covina transportation service. (you have to do that) I would say its met perfect, but so worth considering as a good choice.

I would tell others that they make it easy to get in. They take the stress off during the move in. There are a lot of shopping centers, grocery stores, and a library close by. The community as a whole is worth your investment.

If you need memory care, the community is very nice for those residents. The community was able to provide residents vaccines. The staff has been very good at keeping us updated on any concerns or changes on my loved one. My loved one was recently moved out to the hospital and the community has been good at checking on my loved one.

The Gardens is a beautiful facility. It is more of a hospital type environment, I would say this is a facility that is the next step after assisted living.

I would tell others to definitely check it out. The social interaction and care are all really positive. The only thing I would keep in mind is this community doesn't work with dietary restrictions. You and your loved one would need to partner on this. They have excursion to stores in the neighborhood, bingo, walking club, bible studies and chapel services, balloon volleyball, and more for activities.

We chose Merrill Gardens at Sheldon Park because they had availability quickly when we needed it, we were pressured for time. Also I got a good feeling from the person I was talking to here. She was in a shared room, they had their own rooms but shared a bathroom. I did notice that sometimes they were short staffed. I recommend to others to take time to look around at other facilities and choose what best fits your needs, I wish I had more opportunity like that.

We've been very happy with them. I'm very happy with the care that my loved one is receiving. They've been very accommodating every step of the way. I feel like they've gone over and above to accommodate my loved one, which has been really nice. So far, I would recommend them.

We toured Mistywood and it was a nice facility but it was pretty pricey. It is larger so the tour was overwhelming for my mom.

The community is an excellent place for an older person, who is still able to call for themselves. It is a great transitional time, and the option is independent plus is exellent. This includes allowing the individual to stay in their own place and have a staff member come in once daily for assistance.

I would have researched it more. It sits on a dangerous street, and I wouldn't recommend the community for this reason. They don't have help to get the residents to stores or shopping. The rate is great. The manager isn't nice or the lady at the front desk. The caregivers are nice.

We chose Truewood by Merrill because of the availability and the options of care. The room sizes here are fine. I think communication with the nursing staff is really important. I like how they set up a doctor for our loved one and they work well with different insurance. They are also good with communication if there are any concerns. If I text them, it can take a while for them to answer so I think quicker response times could be useful. I would recommend to others looking.

We chose this facility because of their health record, the proximity to family, and the lack of covid cases at the time that we transferred her and their covid safety protocols. They send emails frequently and are semi responsive to requests made but I do know they are busy. My mom loves the food and has had no complaints about it. I would recommend to others looking.

Of all the other places I checked out, cost-wise this one was a whole lot better. The other places were thousands a month, and this one is much more affordable. The staff have been great to me. Even the management is nice. They're all friendly, and they all talk to me when they see me. The halls and the reception area, everything is clean. Outside is a different story. By the weekend, the trash gets overly full and people just leave trash bags on the ground and broken furniture sitting around. There is not a rating low enough for the food. It's awfully bland, and I understand that to a point. It's pretty typical institutional food. But the apartments are fine, a little small, but fine. For one person, it's a good deal.

I think that the room size for the money from what I've heard about other estates is good. Merrill Gardens is in many high expectation cities, so I assume they're meeting client demand. The staff have been very responsive, both to our loved one and our family. They know what's goin on. The move-in was impeccable. Communications about Covid have been very transparent and regular. I'm grateful my loved one is safe and well, and well cared for. We've experience more dementia-related care than physical, but they've been supportive and kind. They've handled her medications well, as well as transportation to medical appointments. With activities, they've resumed what they can when they can.