Merrill Gardens

Would recommend to others! We picked this community because of the good vibes - attractive, location, clientele and staff/food.

Rate 4 for all except for value..since the cost is increasing 10% each year and nothing is changing for the better I feel it isn't warranted. A lot of money is spent on decorations that are not even appreciated. Other than that it's probably one of the better places in San Diego.

The staff had a lot of turnover, some were very good. Especially cooks seemed to turnover a-lot. My Mom complained about a lot of the meals being cold. Activity Directors charged often too.

All-in-all means that on the surface, everything looks, and is, really nice. It is when you start looking closer that you find little discrepancies. Such as: many areas that need touch-up paint, mold on the ground under an air conditioner by the pool, a lamp post knocked over by a hurricane is still on the ground. My apt is quite nice. But I've talked with other residents whose dish washer has never worked, air conditioning system leaks, some apts don't have microwaves. Nit picking? Maybe. But for what we're paying, things that are unacceptable. Great, dedicated staff. Very adequate and tasty meals.

In the four months of living at Truewood In Modesto CA I have had a very positive experience living as a single Independent woman for the first time. The staff is incredibly friendly and always agreeable to helping new people adjust to a new way of life. The staff of managers and kitchen chefs and staff are all extremely sensitive to the many personal health and aging issues of all the residents. They respond easily and with humor when needed which helps even the grumpiest residents relax. The rooms are well appointed with minimal kitchenettes, bathrooms and bedrooms that accommodate an elderly lifestyle. There are also cleaning staff and laundry facilities on each floor. The kitchen staff are all wonderful with their food item choices and their sunny dispositions. There are game, exercise and a bus to take us to appointments and monthly fun times at nearby malls and eateries. Our themed parties are beautifully decorated and the seasons here are gorgeous.

Overall a positive experience and would recommend for another's loved one.

[name removed] the director at garden house (memory care) is very responsive to concerns. Easy to talk to. The only thing I wish they would improve on is a schedule of daily simple activities for the residents.

I was happy my Mother was safe and taken care of there. I would recommend it.

All the staff members were outstanding. They were professional and very helpful. The food was substandard for the high quality of the facility. I thought it would be better. I thought the [fee removed] was too much for the apartment size. The [fee removed] was worth the safety and security that my mother needed.

If she had more money, I would prefer she were in a different assisted living facility. I have some issues with billing. The food is really good, but the menu is limited compared to other places we looked at.

The staff has been pretty consistent. Many of the staff have worked there a long time. They do not need to contract with agencies to staff shifts, which is great. The staff are all very friendly and responsive to my mother-in-law and our family. Overall, we are very happy with our choice! I also want to thank A Place for Mom with all of your help in our search. You really were so helpful!

It was a great experience. I picked them because of my gut feeling.

Well I don't live there but my Mom has been there for just over a year now and although no place is perfect it is just great for her. The staff is very warm and friendly and seems to know their residents very well.

. I do not regret the decision to move here. The cost and the staff and the pet-friendly environment. My dog really likes it

What I like the most about Truewood by Merrill is the friendliness of everyone. Staff and residents. A lot of remodeling and repairs are being completed. Staying in the room is hard for long stretches of time.

The care at Merrill Gardens is exceptional. When my dad passed they cared for him and for us in such an exceptional way. My mom is now there on her own and feels safe and supported. The fee system is opaque and virtually impossible to understand but worth the work for such a wonderful and caring environment.

I am not using the care services and when it comes to the meals and dining service the food is awful. For the value for cost it keeps increasing of course. I would recommend this community with qualifications. Maybe they all have weaknesses?

Really good food at beginning. Gone down since then. Staff great and helpful however activity director seems to want to control the movies we see. Too bad they did a lot of fixing up and I am sure our rent will go up significantly

My mom is very happy. She plays cards every day with a group of women. She is also teaching sign language class once a week to the residents. And she does chair exercises there. She is much happier there than she ever thought she could be.

What we like about Merrill Gardens is the overall cleanliness and staff and I would recommend this community to other families based on the experience I have had.