Merrill Gardens

Very clean facility. [Name removed] was very informative and helpful.

Wonderful hospitality. Staff warm. Acknowledged every resident by name. Residents smiling and interacting with each other. 2-way communication pendant (life alert) included in cost. Community is immaculant and decorative. Dining room was elegant complete with table cloths and settings. Chef and servers professional yet friendly. Alternate meals available. Rooms spacious and clean. Balcony or enclosed patio with unit. full size refrigerator & microwave. WiFi/Cable included in cost. 3 meals also included in cost. Available transportation included in cost. Beautiful trees along with turkeys and squirrels around property. Theres parking for residents and guests. Safe entry to building.

I had the opportunity to go and visit Pine Rock and was very impressed. I was a little hesitate after reading some of the comments on this site but I'm glad I took the time to go and see for myself. The staff was extremely welcoming and knowledgeable. I witness, during my tour, the staff hugging and caring for residents. Staff were always present, walking around, talking to the residents unlike some of the other places I had visited and, no staff were to be found. The community relations director for Pine Rock was very sweet and, she answered all questions and, between her and the tour, we were at Pine Rock for over 2 hours. I was surprised that she and the staff took all that time to be with us. Sadly, my father went into hospice and our next move to a assisted living didn't happen but had it, Pine Rock Manor would have been my choice. Bravo Pine Rock Manor

Felt like we walked into a resort and not a senior living community. Between the movie theater, the diner, the pub all on first level. Been looking for a place for our Mom, she is very fussy on the place that she wants to live the rest of her life. She needs some assistance, she doesn't like to admit to it, but [name removed] easy her fears and feeling about her vision of the typical senior home. Between the stories of his grandma and her experience and his knowledge helped easy my Mom feel more comfortable to picking this place for her future home.

Mom has only been here a little over 2 months. But both of us are pleased. The apartments are open with nice layouts and large bathrooms. The balconies are screened in. They have a new heated pool too. One thing we like is there are not set hours for meals. The kitchen opens in the morning and closes in the evening. So you can eat whenever you like during those hours. There is always something going on in the common area's. Residents playing games or just socializing.

Beautiful facility and very friendly staff.

Wow! Really liked this place! Dad would have lots of space to walk in, plus they go walking at a local park every week. He would also have access to a treadmill in the PT room. Many places for him to do his own activities & a full group activities schedule too. My husband felt more comfortable here than the other 2 places we visited. We both like how this place is set up to welcome family visits from an arcade to a sports bar to an observation room over the airport. Pretty impressive!

My Mother-in-law recently moved into Village Place and loves the facility and the people! It is truly a neighborhood. As we were moving her in, every member of the staff introduced themselves and offered assistance with a smile.

Exceptional staff - even the USPS delivery person was engaging, [Name removed] provided thorough and frank explanation of all the steps in transitioning into assisted living. I found their philosophy behind their programs to be comforting. The facilities are clean and pretty. Willow Park seemed to bustle with activity.

Beautiful new facility that is open, airy and well appointed. The apartments are nicely sized and tastefully done and the common areas are inviting. Residents seem comfortable and pleased with the surroundings.

Great place! We met several staff members who seemed very professional. Very clean throughout the facility, The pricing seems in line with what we expected, We liked it so much that we placed a deposit for my mother’s new place.

My mother lives at this facility. Her name is [name removed]. I spent the day with her on Monday, [date removed]. The facility is very nice. The staff both inside the Merrill Gardens and throughout the facility are great and extremely helpful. We had lunch at the restaurant..........food and service was good. [Name removed], the receptionist at the front desk was extremely helpful. In the past, dealing with [name removed], the experience was extremely helpful as well. Sincerely, [name removed]. [removed]. [removed].

New facility. Lots of activities. Near shopping. Great pricing (for now).

Really liked The Bedford It’s beautiful! [Name removed] is AMAZING!!!

Staff is very friendly and cares about each resident, by name basis and builds friendships with residents, which other places don't show. also food is much better than the usual food found in others. She feels really at home and is happy to live there, has made many friends who walk with her and dine with her on a regular basis, besides going on day trips to break the routine.

Very Beautiful. Many amenities. Apartments, nice . Very new only been open about a year. Theater, 60's Diner and a lounge and bar on the first level.

The Ackerly has been a wonderful place for my brother to live! It is as described in their brochure and website. I live out of town so I'm not able to see my brother often. [name removed], the manager, has gone above and beyond to help with his daily mental and physical struggles. I really can't say enough about how helpful and professional she has been. The staff is also friendly and caring. The building is modern and spotless. I have experienced other facilities first-hand (with my parents), and I can honestly say I am 100% happy with The Ackerly.

Very helpful in finding the right situation for our Moms friend [name removed], helping him get end of month discounts, and in accommodating making sure he sees our Mom two doors down in another facility. They alerted us to 1800.00 in monthly VA benefits he was eligible to receive we didn't know about too, which made it close to free for [name removed] to live there, along with his social security check, once upfront costs were met (about 3400.00). They even made him aware of a bridge loan to help pay until his VA benefits come in. I've forgotten the exact monthly cost, but it was the VA 1800.00 plus about 1100.00 in social security, maybe 500.00 more or less? I do remember it would leave [name removed] plenty of money for sundries and enjoyment. Couldn't ask for nicer or more helpful people. Special call out for [name removed] and [name removed]!

Amazing support! We were clueless going through this process. Thank goodness for their support, guidance and advice. Within an hour we had tours set up in local memory care homes. Advice on what steps to take, help with how to get them to the home without aggravating or upsetting our grandparents. We would not have been able to navigate finding a suitable place, documentation or understanding what was happening with our grandparents and their dementia. Any questions we had, they were there. Amazing follow-up!! Highly, highly recommended!!

The love and care the Director and all of the staff show my Mom and the other Residents is genuinely straight from their heart. I have traveled abroad since helping Mom move in two months ago. I trust them 100% unlike a different facility she had been living at in New Bern. The Courtyards at Berne Village Management is exemplary. Food is perfect and cooked by real chefs, activities and outings keep them so busy. My brother and I are just so thankful that we moved Mom into Courtyards at Berne Village!