Merrill Gardens

My experience has been very pleasant. The people here are very warm and welcoming. When I meet other residents in the hallway or elevator, they often introduce themselves and ask how long I've been here. Everybody is just so friendly. It's like we really are a community and all in this together. The staff is really responsive. I've had a good experience with our one maintenance man. He has immediately responded to requests. Dealing with deliveries of furniture and that kind of thing has gone smoothly. I like the menu and options they have. The dining room atmosphere is nice, and everybody is really attentive. Activities are good and getting better. There's something going on every day. There is no night staff and no security at night, so for people who are tending toward dementia, it might not be an ideal solution. But I've had a very good experience here.

We chose Truewood by Merrill because we really liked what we saw when we went to tour it. It is a nice facility that is more like a hotel setting rather than a nursing home. The value for the money played a part in our decision as well. He had a studio and it was a great size and had plenty of space for him. The staff were all very helpful and there when we needed them. I would definitely recommend them to others looking.

The Ackerly is by far the best facility that we looked at out of about 5-6 different places. The facility is new and very clean. The staff is super friendly and accommodating. There are several levels of care available there. Also, the activities and outings they have to get seniors involved have been amazing.

The Pines of Newmarket is a very nice facility

Merrill Gardens at Gilroy was nice, but it was extremely upper crest. They had polished marble floors. That was not at all the type of environment for my dad to feel comfortable. It all just depends on what it is you prefer and are looking for.

I would rate Merrill Gardens at Columbia way above a 5 if I could. I visited on New years Eve and it It seemed like an awesome place to live. I got to try the food and it was fantastic and you get a menu to choose from and the chef is great. The apartment sizes were very nice. The manager is sweet compassionate, and very intelligent. I have looked at other places and Merrill Gardens had the best people, staff, and value. It is an A+ facility and I am hoping to move in here soon.

We are really enjoying the cleanliness of the community and the meals and dining service. We also love the activities they have. They go out on day trips, just this last one was to a museum. They also have weekly shopping outings.

Overall I have been very pleased with my experience at Merrill Gardens at Barkley Place. The location is great for me as it is very close to family and they also have a lot of amenities offered as well that I enjoy. It is a great place that has been the perfect fit for me and I would highly recommend them.

This has been a fine experience. All the staff were very nice and wonderful to work with. The only complaint I have is with the food. They didn't offer a lot in a way for meals. The residents used to be allowed to order anything from 7-7 and this changed. Nothing was handled with the food due to favoritism with the chef and the manager. There was a resident's meeting and the council leader took the complaints to the Manager and nothing was done about it. The apartment was nice, and the young ladies that cleaned the rooms were very good. The activities offered were good.

It's a wonderful place. We told my loved one it was like staying at a Hyatt. It was well run. She loved it here. Housekeeping comes daily, washers and dryers in their rooms or the laundry service would do it for a fee. They provided a lot of activities such as scavenger hunts, book club, happy hour, etc. Meals had a great variety, that was real food, she loved it. Only issue was waiting on food to be delivered and it wouldn't be as warm then. The staff was overall very friendly and nice.

This is the best place I have seen so far for my loved ones, and they choose this community. There are some many good things about Merrill Gardens. There is a movie theater, garden club, women's and men's club, and there is music playing in the hallway. The community feels calm and everyone is very nice here. The staff are great to work with. There are times I have had to check on my loved ones and couldn't get ahold of them, and the front desk was friendly and efficient to get ahold of my loved ones for me to call me back. My loved ones really enjoy the food. There are lots of different options for the residents and this makes it interesting. The food is delicious tasting. There is a standard menu for the residents to order off of if they don't like what is being served. The food is restaurant quality. There are lots of activities for the residents to choose from if they want to get involved with it. There is a washer and dryer in my loved one's apartment. There is an outdoor space off each apartment big enough for table and chairs, and a full kitchen in the apartment. There is housekeeping, on staff nurse, the room, indoor postal area, medication management, meals, activities, and transportation that is included in the monthly fee.

The community is nicely laid out. The prices are all ala carte and this would have been out of our price range. They do allow pets for a monthly.

there has been different staff changes and transitions during our loved ones stay but the executive director is fantastic, all the care givers are fantastic. It is a very nice community that is kept very clean.

Our loved one will soon be moving in and everything we have experience with the community so far was been great, we are so happy with them. She loves her apartment and is very happy with it. She loves the list of activities they have to offer and likes the fact they get to go out on different outings.

This is a very nice place, and I would recommend you give it a try for yourself or a loved one. The staff are very attentive. The food is very good, and there are choices for entrees, and they have a set menu that is always available. The community is able to provide housekeeping and transportation. There is a kitchenette in the apartment along with a washer and dryer. There are three meals that are provided each day.

the staff has really helped with my adjustment. their hard work really plays off!!

I have been here six months and am pleased with the facility and staff. the housekeepers and dining servers are excellent and hard workers. my apartment is comfortable and I am happy with it. I appreciate the work [name removed] did in presenting the apartments so I could pick the best one for me. I have made many great friends in this facility.

I love this place, it's so nice here.

My loved one was not there for very long. I really liked the head nurse, Michelle. We were in kind of a sticky situation with hospital admissions, which was not at all Truewood's fault. So my loved one did hospice at Truewood and passed relatively quickly. It was as good of an experience for our family as could be expected. considering the circumstances.

It is a great place to go. The staff is terrific. They have really done well by me and I am happy here.