Merrill Gardens

The staff have been wonderful.

I love it, and I think anyone else would like it here too. The main reasons I love living here are the friendliness and the participation of the other residents. I like the activities as well, which include bingo, cards, chair volleyball using a beachball, and exercise classes even though I don't normally participate in those. I have a 1 bedroom studio that has a little area with a microwave and a stovetop, but no oven. I've got four big windows in the living area, it's nice and it's all need. I would recommend Merrill Gardens at Columbia to others.

Excellent, except you need money to afford it. But if you have a good, healthy monthly income, it's a fantastic place. I'd live there if I could afford it. I really did think the grounds and buildings were immaculate. Lovely all around

The staff are very friendly and welcoming. They interact with the seniors and treat them well. They pay attention to their needs and know when something is off with them. They treat my father very well.

I now live at Truewood, and I'm enjoying it very much.

Overall they've done a good job helping my loved one transition into the community - both in getting him engaged in and participating in activities and in general just taking care of him.

I ws very happy with the service, and quality of the care services.

The staff is really great. The food was excellent. The community is a little pricey. Overall, the staff is helpful, and they take good care of the client. I appreciate the facility.

I would tell others about how friendly everyone is at Truewood and how much they care about the patients. They've demonstrated this by informing me about everything, interacting with all of the residents, and in the way they take care of the patients in a very caring way. In regards to activities, I'm not saying it's bad, but they maybe they could modify them for those who have dementia. Right now it isn't as engaging as it could be for memory care residents. Communication between the community and myself is good. They contact me if there's a problem, but I'm there often so we do have that in-person communication as well. Overall I would recommend Truewood by Merrill, Glen Riddle to others.

I toured Truewood by Merrill, Charlotte Center; the nurse we met was from New England, she was very nice and knowledgeable and we really liked her. Our tour experience was wonderful, Truewood was our second choice. We chose another community because as soon as we walked in we felt like family, they exceeded our expectations.

A Place for Mom was very professional, and my mom loves it at Truewood by Merrill Fig Garden! Mom Loves the people, and the people Love her.

Truewood By Merrill Charlotte Center is a very nice facility was beautifully decorated for the holidays and had great staff. They provide memory care, assisted living as well as independent living in the same facility and they mix those residents for social events. Because of that, there was a lack of activities. Even though they are also on separate wings, it smelled like an assisted living facility. My loved one wanted a place that was fully independent that would not feel like a care facility.

I liked the Marketing Director and the community. There are larger spaces for activities for the residents to use for a game room, but the building is a bit older. The community was a bit further from family and this was the downfall.

The staff is very personable. The community does a good job at keeping the residents active. The staff are great at keeping the family involved and updated about our loved one. The responsiveness to our questions is fabulous, and if they don't know an answer they find it and get back to us quickly. My loved one enjoys the meals, and the residents have choices to choose from.

The staff are very knowledgeable, professional and helpful whenever we need them. [name removed] the community director is just phenomenal, she is so supportive and really understands what she is doing and helps families get up to speed with any changes and adjustments. She has helped us and our mom navigate that and we really appreciate her. I would also like to give [name removed] the activities director a shout out, he is so good with the residents her and really tries to lift the mood and get creative with the activities he puts on for them which is really important. I cannot enough good things about the staff at Truewood.

We had a virtual tour of Truewood by Merrill Boise. The gal who led the tour was very nice and through. I thought it looked like a nice place. We just preferred to stay in a different target location.

The tortilla soup was good tonight. I love the Mexican entrée.

Chicken Marsala was excellent - enjoyed the meal I tried a sample of the beef and it was very good.

The dinner was messy, but good! (in a good way)

It's got a resort-like feel. My mom looks over the activities and menu like she's on a cruise, although the food isn't like a cruise.