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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,966 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

2,966 reviews
64 communities
9 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
32 reviews

Food and dining and activity experiences are great. The cleanliness is good about 90% of the time. The level of service for the assisted living portion of the monthly fee is where I feel we don't always get...

Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

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Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
24 reviews

My mother was only there for three months, as she passed away in September. During the three months she was there, the staff took great care of her. Merrill Gardens is beautiful and well maintained. Everyone...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.8
Review Score
20 reviews

We have a 7th floor which is called "Sky Lounge" and an outside large patio which have views of Olympics and Cascade mountain ranges plus Commencement Bay! There is also a community garden up there where one...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Clovis

675 W Alluvial Ave, Clovis, CA 93611

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.7
Review Score
81 reviews

Towards the end , price rose drastically. I under why, but if she had lasted longer, what would are options be if funds ran out. Yes, we would recommend this community to other families and we already have

Provides: Assisted Living, Memory Care, Independent Living

Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...

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Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.7
Review Score
25 reviews

Definitely 5 for all the categories. My sister, who had a hard time accepting the idea of moving out of her home, where she was living alone with her cat, into Assisted Living, is now happy with her life at...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
55 reviews

My mother was a resident at the Pines for about two years. When she arrived, she was at a moderate level of dementia and so had some challenges. The staff at the Pines made her feel welcome and she...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

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Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.7
Review Score
68 reviews

Care is better, but only one caregiver from 10 PM to 6 AM. I would. It is much cleaner, less hospital like. Care during day better and less expensive. Food is just ok.

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
73 reviews

The complex is lovely with an interior courtyard, lots of greenery, dining excellent, receptionist team wonderful, limited assistance but good support. Only drawback is once folks required more care, had to...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

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Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
65 reviews

My mom has made friends and most of the staff are very nice. Overall my mom is happy for what her options are she cannot live alone

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
38 reviews

Turners Rock is a truly outstanding senior living community! The building is modern—only about five years old—and offers independent living, assisted living, and memory care. Unlike many other senior...

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.8
Review Score
63 reviews

There are lots of social activities if those wish to partake beautiful facility clean and staff is excellent. They take well care of the residence. Food is good.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.7
Review Score
26 reviews

Mom has adjusted well and is very happy in her new environment. Staff is caring and keeps the family well informed which reinforces our decision to place mom in their facility. Mom is kept occupied with lots...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
66 reviews

Positively, my mother is happy she has not seen any bugs in her apartment and no flies in the dining room. Also she is happy with her caregivers who are friendly, attentive and responsive if anything is...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

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Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
88 reviews

Lack of leadership. Staff allowed on their phones all day. Showers not being given as they should. I went almost everyday to make sure my husband was taken care of. At the beginning of my husband stay I...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.5
Review Score
20 reviews

I would absolutely recommend Murano. Living here feels like staying in a boutique hotel elegant and welcoming! While there have been a few small glitches, the staff consistently go above and beyond, which...

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

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Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.5
Review Score
66 reviews

5 for all except food but you know older people are used to their own cooking and cook with salt. They treat my dad very good there

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

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Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.5
Review Score
28 reviews

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.4
Review Score
43 reviews

Everything is great! We love it. Many of the faculty have been there for over 20 years. Staff are friendly and seem happy to work there.

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

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The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.4
Review Score
37 reviews

Staff is very friendly & helpful with my mom! Always willing to help. It's a clean community with tons of activities every day! They encourage participation! She is settling in nicely.

Provides: Assisted Living, Memory Care

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.3
Review Score
60 reviews

Issues on arrival with people unaware and she then fell with us finding her on the floor. All resolved and great care. Would recommend for placement. Mom loved it and said she would recommend to anyone. She...

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
43 reviews

The staff is very kind and caring. They treat everyone with respect. The facility is clean and it doesn't smell like urine. My dad was happy there.

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

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Merrill Gardens at Columbia

2205 Gregg St, Columbia, SC 29201

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.2
Review Score
38 reviews

It is great to be close to baseball field and other restaurants within walking distance. My mom is an active 90 year old that likes to walk the park. And we walk up to baseball game and publico restaurant....

Provides: Assisted Living, Independent Living

Merrill Gardens at Columbia is a new senior living community offering independent living and memory care. We are located next to Segra Park, home of the Columbia Fireflies, one mile from the State House and downtown. We offer luxury senior living in the heart of revitalized BullStreet District....

... Read more

Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
41 reviews

I would rate each category as a 5. The staff was friendly, the food was good and they took good care of my sisters. Yes, we would recommend Sunshine Villa to other families based on the experience so far.

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more

Merrill Gardens at The University

5300 24th Avenue Northeast, Seattle, WA 98105

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
9.2
Review Score
14 reviews

We have been extremely happy with Merrill Gardens. My parents toured several retirement communities and it became very apparent that MG was a special community. The staff is experienced and take great care...

Provides: Assisted Living, Independent Living

Merrill Gardens at The University provides desirable retirement living near the University of Washington. Take advantage of the University Village outdoor shopping center and tree-lined Burke-Gilman trail; both ideal for strolling and just steps from the front door. Enjoy being close to a...

... Read more

Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Starting at$X,XXX+ monthly
25
25 Photos available
6
6 Floor plans available
9.2
Review Score
57 reviews

Just make sure that assisted living is the correct environment and that they don't require extra care. I would recommend to others.

Provides: Assisted Living, Memory Care, Independent Living

Located in Hoover, Alabama, Truewood by Merrill, Riverchase is a newly renovated senior living community featuring a total of 110 beautifully appointed residences: 86 assisted living and 28 memory care apartments. The innovative assisted living apartments, specialized dementia care suites and...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,506 reviews

Review Score

2,506 reviews
8.9

Out of 10


5 star

60%

4 star

26%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 720 reviews in the last 2 years. Over all time, Merrill Gardens has 2,506 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,501
638
199
73
95
Date Submitted
189
360
720
Reviewer
284
1,554
610
21
Care Received
786
744
976
461-480 of 2506 reviews
Sort by

5.0
Anonymous - Resident/client
Assisted Living
September 28, 2023
Verified Review
Review for Merrill Gardens at Auburn

Satisfactory to excellent. We picked this community because of the availability and location near family were deciding factors.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
September 22, 2023
Verified Review
A caring Community

Merrill Gardens at Tacoma is very welcoming. The facility is clean and beautifully maintained. They take very good care of my parents. Based on the experience we have had so far, we would recommend this community to others who are looking for a place for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Janice - Family/Friend
Independent Living
September 22, 2023
Verified Review
Nice community.

I am very pleased with Merrill Gardens. Very clean, nice environment, the food is very good. My aunt has maintained her weight and tasks about the food always in positive way. The supervisor contacts me in case of anything. I have easy access to text them too. The staff is very nice. They notify me when I go every week is my aunt is not following orders or she gets upset. But I remind her they are there to help her. I do know that it's a bit pricey, but what can I do. I like the diversity that they have person wise.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 20, 2023
Verified Review
Great People

My loved one was previously a resident at Truewood by Merrill Georgetown and overall the experience at this facility was great. The staff and communication with the family were both great. I have no idea about the food, so I cannot rate that. The cleanliness and friendliness were great. The care services were good. I would recommend Truewood by Merrill Georgetown to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

5

Staff

5

Value for Cost

3


5.0
Chris - Family/Friend
Assisted Living
September 12, 2023
Verified Review
Review for Merrill Gardens at Wright Park

The experience has been better than I ever imagined. Every single staff member is unfailingly friendly and helpful. Within a week of moving in my parents were greeted by name anytime they passed by a staff member. There are a ton of really well thought out activities for residents, including movies every night, Happy Hour Thursday, painting, games, outings, etc. I'm delighted my parents are living in a place that gives all the support and help they need AND has so many fantastic opportunities for socializing and enjoying life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
September 5, 2023
Verified Review
A Good Fit

Everyone and everything about the Truewood by Merrill, Vancouver community was great, and that was because everyone was so accommodating. They don't offer medical care, but since they were so accommodating we still give the quality of care services a 5.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
August 30, 2023
Verified Review
Recommended

My loved one is currently a resident at Truewood by Merrill New Bern and her experience at this facility has been very good so far. The cleanliness and friendliness are great. The staff, meals and care services are also great. Truewood by Merrill New Bern is a welcoming community for your family. I would recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
August 30, 2023
Verified Review
Recommended

We love Merrill Gardens at Rancho Cucamonga! My mother-in-law is so happy here. The staff is so loving and helpful. The cleanliness and friendliness are great. The care services, activities and food are also great. In fact, I now have my mother moving into Merrill Gardens at Rancho Cucamonga this week. We will now have both moms in the area, one in a studio apartment and one in a one bedroom apartment, just a two minute drive away from me. I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
August 29, 2023
Verified Review
Highly Recommended

I am very happy here at Truewood by Merrill West Covina. They make it very comfortable and [name removed] is very professional, thank you. The cleanliness and friendliness are great. The care services, meals and activities are also great. Additionally, they are pet friendly and we have a dog park here. I would highly recommend Truewood by Merrill West Covina to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
August 23, 2023
Verified Review
Our Tour

We toured Merrill Gardens at Madison when searching for an Independent Living facility for our loved one. We were completely impressed with this facility! My loved one would have gone here, hands down, except she chose to be closer to home. The cleanliness and friendliness were great. Everything at this facility was great!


5.0
Tracey - Family/Friend
Assisted Living
August 17, 2023
Verified Review
Peace of mind for the entire family

My loved one is currently a resident at Merrill Gardens at Auburn. The staff is incredibly helpful, super nice and very knowledgeable. The logistics were well coordinated for the move in process. I recommend bringing an extra hand truck. All of the hallways are wide. Communication with the family is excellent! The staff is very proactive and responsive. The entire staff is over the top nice. The food is fantastic; fine dining. The chef does a wonderful job with the menu and there's many options to choose from for all meals. I personally enjoy the wine selections. They have daily activities (Mom especially enjoys the daily movies, bingo and a visit every couple months or so to get her hair and nails done). There's always something to do and plenty of companionship. This facility is a fantastic place and is the perfect home for mom! I would recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tom - Family/Friend
Independent Living
August 10, 2023
Verified Review
Recommended

Truewood by Merrill, Modesto is a beautiful facility. It's a great place and my friend is so happy to be there. The residents are friendly and free to have their small dogs. What a great gift for anyone, much less a single elderly person. The place smells fresh. It's always clean, spotless. The rooms are spacious and clean, it's just perfect. Moving in was no problem. I rate this place top shelf. I would recommend this facility to others!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
August 10, 2023
Verified Review
Merrill Gardens at Auburn review

What we like the most about the Merrill Gardens at Auburn is the staff, they are very nice and professional. The residents living there seem happy which helps her during the adjustment period. The community is also very clean!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
August 8, 2023
Verified Review
Great community for loved ones

Everyone at the Truewood by Merrill, Keller, community is so friendly and based on the experience we have had so far with this community, we would recommend them to other families who are looking for a place for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
July 31, 2023
Verified Review
Recommended

My mother is currently a resident at Truewood by Merrill Charlotte Center and overall things have been great. However, personally I don't think they have good communication with me. I'm there every other day usually and some things I've had to call and ask several times before getting the answer that I need. I would recommend this facility, but I do think that you have to keep on top of things there.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Francey J - Resident/client
Independent Living
July 29, 2023
My Opinion

I've been living here for 13 month's; and basically it's been a new experience for me! Most of the staff here are friendly and very helpful! Sometimes they are not on the same page but most of the time it is runned very smoothly! The food is good most of the time; and the activities are plenty with lots of choices! So far in the month's I've been here it's been a pleasant place to Live!

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

3


5.0
Carole K - Resident/client
Independent Living
July 29, 2023
Excellent

Although I am a fairly new resident, I have had many personal experiences with retirement facilities through the care of my own parents and in-laws. Truewood by Merrill, Roseville, is one of the best retirement communities I have met. The management personnel and staff members are a very informed and supportive group. The servers in our restaurant style dining room are eager to please with their friendly smiles and helpful personalities. Menu choices are varied, meals very appealing and portions are generous. Activities and special events fill each day of the month. With our dedicated bus service, we can schedule medical appointments, shopping, church services and special scenic trips. Our activities director is another great asset to Truewood; being very talented and energetic we enjoy creative craft projects, Happy Hours, live music and many celebrations on special holidays. Truewood is, needless to say, highly recommended.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Yvonne S - Resident/client
Independent Living
July 29, 2023
Excellent

The employees are very helpful and accommodating. They are always pleasant and smiling. The facility is well maintained and clean. Good choices of food at mealtime. Also, great activities. I would like to suggest starting dinner later. I think 5:00 - 5:30 is too early.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
Grace - Resident/client
Independent Living
July 29, 2023
A lovely life

I enjoy living here. Everybody is very friendly and helpful. I've enjoyed playing the grand piano in the lobby for the enjoyment of the other residents I also enjoy playing Mexican train with my friends.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
JUDY S - Resident/client
Independent Living
July 29, 2023
MY HOME!!!

I HAVE LIVED AT TRUEWOOD FOR ALMOST 3 YEARS. I LOVE MY APARTMENT, THE BALCONY AND WINDOWS AND THE SPACIOUSNESS. I LOVE THE STAFF, EVERYONE OF THEM, WHO WORK HARD TO MEET MY NEEDS AND DESIRES. ARE THEY ALWAYS ABLE TO MEET MY EXPECTATIONS, OF COURSE NOT BUT PRETTY DARNED CLOSE. THE ATMOSPHERE IS WARM AND FRIENDLY WITH A VARIETY OF RESIDENTS WITH SOME AMAZING EXPERIENCES. THE FOOD IS NUTRITIOUS WITH A VARIETY OF MEALS AND DISHES THAT WE CAN ALL FIND SOMETHING THAT WE ENJOY. IS IT EXACTLY LIKE I MADE AT HOME, WELL, NO BUT I DON'T HAVE TO SHOP FOR IT OR COOK IT AND VERY OFTEN IT IS EVEN BETTER THAN I WOULD COOK AT HOME - WINN/WINN! THERE IS A GREAT VARIETY OF ACTIVITIES FROM WHICH TO CHOOSE TO MEET OUR INDIVIDUAL INTERESTS. TRIPS AROUND THE AREA ARE INTERESTING AND CREATIVE. I AM GLAD I AM HERE!!!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


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