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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 3,546 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

3,546 reviews
64 communities
8 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
78 reviews

Turners rock was exactly what we needed for my father. The staff there everyone has just been amazing and the food is awesome. It is not a cafeteria where you just get whatever they're fixing for the day,...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
57 reviews

My mother recently moved to Mission Ridge memory care from an assisted living facility. The transition was seamless as she was welcomed with love and acceptance. She has acclimated to her new surroundings...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
42 reviews

I’m very grateful to the entire team at Merrill Gardens at Wright Park. They have made a real difference in my mom’s life and in our family’s lives. I would highly recommend Merrill Gardens to anyone looking...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
5
5 Photos available
9.7
Review Score
25 reviews

Well it is ok but on the weekends the service is very slow and the food at times not too good. The apartment is nice but a tad small main bedroom. All in all for now I would say it's ok.

Provides: Independent Living

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
110 reviews

The staff were excellent, my dad really enjoyed being there and he loved the food for sure! He would've stayed but found love at an older age! I hope he can come back if needed someday!

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.6
Review Score
83 reviews

Residents can have a bird feeder and mom loves hers. The variety of birds brings her such joy. She has a nice big room and a big bath room. She really loves it. Mom has decided she doesnt eat meat any more...

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.5
Review Score
90 reviews

Initially it was great. I know there have been some concerns about proper staffing and dining options (based on my Mom's feedback). They have changed managers and key staff (they left). This was concerning...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
85 reviews

The staff is great and friendly but there are some inconsistencies with staff coming in every morning (like they're supposed to) to check on her and she has complained about the food but overall she loves...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.9
Review Score
81 reviews

I'm 100 percent satisfied with every aspect of the Truewood Facility. I'm not only surprised by the quality of the food, the friendliness of the people, and the overall willingness of the staff to help us in...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.7
Review Score
26 reviews

All office staff are friendly and helpful. The caregivers that we have worked with are very friendly and caring. Dining room staff is very friendly and so is the cleaning staff. Overall it is a very...

Provides: Assisted Living, Memory Care, Independent Living

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Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.6
Review Score
49 reviews

First it is clean and spacious. Second as a vegetarian, I have been able to eat food that I like and plenty of it. Third the atmosphere is quiet and comfortable. And outside, the creative neighborhood is...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

Merrill Gardens at Green Valley Ranch

1935 Paseo Verde Parkway, Henderson, NV 89012

Starting at$X,XXX+ monthly
16
16 Photos available
8
8 Floor plans available
9.6
Review Score
28 reviews

I lived here more then 5 years , and the team we have here is so great the work together to keep the facility a great place to live , i love the morning exercise and happy hours and our events here at...

Provides: Assisted Living, Independent Living

Our community has 88 independent retirement and assisted living apartments with a combination of one bedroom and two bedroom floor plans. Our apartments are spacious with full kitchens, central air conditioning, washer/dryer, walk-in closets, and large stall showers with seats. Each unit has...

... Read more

Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.6
Review Score
177 reviews

Everything is great except for the lack of security. They have no cameras. Anyone can walk in. Safety should be number one in an assisting living!!

Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.5
Review Score
33 reviews

The one-bedroom is small but sufficient for two people and manages to include two closets, ample bathroom storage, and a full kitchen. it's actually got three closets plus lots of separate pantry cabinets...

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

... Read more

Merrill Gardens at Woodstock

12730 Hwy 92 E, Woodstock, GA 30188

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
38 reviews

Staff admin - caring, empathetic, engaging. The remember you, the respect your parent, they share when there is something going on in a respectful manner. Any doable idea is welcomed. The manager is direct...

Provides: Assisted Living, Memory Care, Independent Living

This beautiful community outside Atlanta oozes southern charm with all the modern conveniences - including spacious apartments with washers and dryers and full kitchens in most units, a theater, wine bar style bistro and lots of cozy common areas. Relax with friends in the landscaped courtyard or...

... Read more

Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
135 reviews

The staff seem caring and helpful. Her apartment is the perfect size for her. It's a studio so it has enough space to have a dining table and chairs. There's also enough room for a television and a couple of...

Provides: Assisted Living, Memory Care, Independent Living

Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

... Read more

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
16
16 Photos available
13
13 Floor plans available
9.5
Review Score
53 reviews

They have great activities, the food is good, for the most part the staff is great. It is always clean and they decorate for all occasions. The hardest part for us was going from a caregiver to many, which...

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

... Read more

The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.5
Review Score
47 reviews

All 5s (fives) - I'm very happy with the placement! The staff is caring, communicative, and helpful. The clients seem happy and engaged. I feel very lucky to have my Mom in a safe and healthy environment - I...

Provides: Assisted Living, Memory Care

Truewood by Merrill, Glen Riddle

263 Glen Riddle Road, Media, PA 19063

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.4
Review Score
93 reviews

The staff has been very helpful and respectful. The apartment size is good, just right for mom's needs. I would recommend them to others who are searching for senior living for their loved one.

Provides: Assisted Living, Memory Care

There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...

... Read more

Merrill Gardens at Sheldon Park

2440 Willakenzie Rd, Eugene, OR 97401

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.4
Review Score
113 reviews

The staff are amazing. They have been extremely responsive to all of our needs and concerns. Every place could use a full time doctor and 3 nurses that are "hospice care" level humans. (Think Angels) You are...

Provides: Assisted Living, Memory Care

Merrill Gardens at Sheldon Park is a beautiful place to live within the prestigious Ferry Street Bridge-area of Eugene, and it is also near Springfield. Our neighborhood offers a small-town feel with all the conveniences of big city living—world class shopping and dining, a commitment to the...

... Read more

Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.4
Review Score
28 reviews

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
37 reviews

The apartments are beautiful and well-appointed. The staff is incredibly caring, food is tasty. Love that the dining room is open 7 am to 7 pm! The facility is kept very clean, and issues are attended to in...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.3
Review Score
70 reviews

My mother is as happy as one can be in a memory care facility. [Name Removed] the activities director, is wonderful. The nurses and caregivers seem very nice as well. .om seems well cared for.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

Starting at$X,XXX+ monthly
23
23 Photos available
14
14 Floor plans available
9.3
Review Score
55 reviews

I have been a resident of Truewood by Merril Pinole for 2 years. I enjoyed positive interactions with the business office and staff. The business office director has accurately processed my invoices and...

Provides: Independent Living

Truewood by Merrill, Pinole provides a fulfilling, independent lifestyle in a welcoming environment.Perched atop hills overlooking San Francisco bay, you'll love our beautiful views, magnificent facilities and caring staff. Residents also appreciate the convenience of living in a community just...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
48 reviews

All of the staff and administrators have gone above and beyond to help my mom transition to her new living situation. I know she's hasn't been easy to handle. When speaking with my mom, she enjoys the food...

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,546 reviews

Review Score

2,546 reviews
8.9

Out of 10


5 star

63%

4 star

25%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 704 reviews in the last 2 years. Over all time, Merrill Gardens has 2,546 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,592
616
184
72
82
Date Submitted
203
404
704
Reviewer
343
1,536
607
20
Care Received
770
865
849
441-460 of 2546 reviews
Sort by

5.0
Lilly M - Toured community
Assisted Living
December 29, 2024

Truewood is a wonderful community that feels like home. The staff are all very friendly and the food is great. This facility seems secure and caring of their residents, and I would feel safe leaving my relative in their care.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Charlie - Industry reviewer
Assisted Living
December 27, 2024
Wonderful Place

If you’re looking for a home with the extra care for Mom, this is the place. The manager [name removed] & Staff are great with caring on the well being of their residents. This property is clean & a great kitchen set up.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carol B - Resident/client
Independent Living
December 24, 2024
This Is the Place for Me

I moved to Merrill Gardens at Barkley Place [date removed}- the best day of the rest of my life. Everyone, from residents to staff, makes you feel welcome and loved. I have made so many friends and acquaintances in such a short time. You can be as relaxed, or involved as you want - I chose to be involved - address/deliver birthday cards for residents, member of Safety Committee and Resident Association Board member, etc. Also enjoy fun times - shopping trips, Adult Coloring classes, Wii bowling (great exercise), all kinds of card games, on site food pantry for residents needing extra can of soup or fresh banana, Gardening Club, monthly Ladies Tea or Men's get together, several types of exercise classes, church services and transportation to various churches, on site Physical and Occupational Therapy Department and on and on. In my opinion, you can't go wrong moving here. As a Resident Ambassador, I look forward to meeting new residents - - hope to see you soon.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Robin S
Independent Living
December 24, 2024
A Happy Place

I love Merrill Gardens at Barkley Place. It just feels like home everyone is so nice and caring. All the staff is incredible and very sweet. The place is clean and inviting. The food is real good and tasty. There gatherings and events are so much fun. What a great place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Patricia - Family/Friend
Assisted Living
December 24, 2024
More than my parents and family expected!

My parents, age 89, were reluctant to move to an assisted living facility and wanted to be in their own in an apartment. After visiting Merrill Gardens and seeing how clean and comfortable the facility is, they changed their minds. They've been there over a year and a half and love it! They socialize (which they never really did before), enjoy games and entertainment, participate in managing the library and worship services. They enjoy the meals and say the food is delicious. They used to dine out all the time but now they prefer to eat in the dining room and have a fresh cooked meal. During the hurricane season or bad weather, we, the family, are kept up-to-date via texts with any plans of whether to evacuate, or not. My sister lives close by and was able to be with them during the storms. My parents are happy, content, and engaged! We children (5 of us) are pleased and grateful to Merrill Gardens for making my parents living situation the best it can be!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Debbie M - Family/Friend
Independent Living
December 23, 2024
Wonderful for Mother!

Mission Ridge is a beautiful facility. Everyone is genuinely helpful and so kind. It was a difficult decision to move my 91year old mother from the home she loved. However, after a few short weeks of adjusting, her comments are, "everyone is so nice, I just love it here and the food is so good!" I would highly recommend Mission Ridge.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mission R - Resident/client
Independent Living
December 23, 2024
Food is amazing!

Love everything about Mission Ridge. The people and the food is amazing! The staff is very loving and respectful. The community is clean and well maintained. Wish we could give it more than 5 stars!!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sheryle A - Resident/client
Assisted Living
December 19, 2024
The best assisted living

My husband and I have been independent residents at Merrill Gardens/Wright Park for almost 2 years. As my husband's caregiver, I chose to move into MG for the availabilty of emergency assistance 24/7. It's about peace of mind for me, but it's also much more. The staff here are kind, patient, and compassionate. The chef, along with his dining staff, work hard to provide us with delicious meal options. The special occasion brunches (Mother's/Father's Day, Thanksgiving/Christmas, etc) are amazing. There are plenty of activities and events to enjoy. My disabled/Alzheimer's spouse especially appreciates the views across Commencement Bay, the Olympics, the Port of Tacoma. Mt Rainier, and the Stadium District including Wright Park (even on the lower floors). Precious pets are allowed. The building and decor are bright and welcoming. My car is protected from weather and harm in the parking garage. We are completely content here. What's not to love?

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Amanda R
Memory Care
December 17, 2024
Caring and kind

The staff truly care about residents and their safety and happiness. The care and planning that goes into community events is top notch. Merrill Gardens is a great edition to our community and resource for families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Son of memory care resident - Family/Friend
Memory Care
December 16, 2024
High level of care and support for my mother

The Merrill Garden staff have truly gone above and beyond in their care and support of my mom over the last 2 years. Their dedication to not just meeting her physical needs but also engaging her mentally and emotionally is wonderful. They take the time to listen, talk, and keep her engaged in meaningful activities which I believe has given her a higher quality of life.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Val C - Family/Friend
Independent Living
December 15, 2024
Living at Truewood

My dad moved into Truewood almost 1 yr ago. He was scheduled for another facility but seen truewood as we were driving by and when he walked in he knew it was home! The people living there were so kind and the staff was amazing. My dad knew it was meant to be! They continue to make him feel part of the family!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


5.0
Monica Munoz
Independent Living
December 15, 2024
Truewood Experience

We have had about a 2 week experience...Dad is utilizing the a la carte services to help him dress, bathe, and eat. Most of the people working here have a long history of working at the facility.people are friendly and management listens to your concerns. The facility has had a recent renovation and is bright and modern looking. There are many trees and beautiful scenery. Take a tour..you will feel like you have come home!..[name removed] family .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tamme - Family/Friend
Assisted Living
December 15, 2024
So glad we found Merrill Gardens for our parents

We have been looking for an assisted living facility for my parents for quite some time. We looked at many places but knew we were at home when we walked into Merrill Gardens and were greeted by wonderful staff. We had to move my dad in earlier than my mom, and they provided the extra services he needed. The place is beautiful, and we love how they decorate for the holidays. We are excited that my parents have started to get to know other people, especially other couples, and that there are so many activities they can get involved in throughout the week. We strongly suggest you visit Merrill Gardens if you are searching for a friendly, bright environment whose staff truly cares for its residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

3


5.0
L E - Family/Friend
Independent Living
December 14, 2024
A new town and a new home for mom

My family was blessed to find a beautiful home for our Mom. Truewood by Merrill, West Covina, California has provided more than just a home. They have provided a community that includes delicious meals, multiple daily activities, outings to go shopping, dining out, and group movie outing options. I was concerned since my Mom needs more personal care and Truewood covered that with their optional caregiving services. I cannot say enough about [name removed] , the manager, [name removed] , Activities Directory, and [name removed] , with Saving [name removed] , together they have given us peace of mind to know our Mom is in a caring and activity filled environment that she can call home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Martha L - Toured community
Independent Living
December 14, 2024

I want to thank you so much for taking the time to give me a tour of Merrill Gardens. It was such a pleasure to speak with you and everyone at the facility. I appreciate your knowledge and warm welcome. I thoroughly enjoy the tour you guys are so warm and friendly.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 13, 2024
Verified Review
Our families experience

It is conveniently located near a hospital, shopping center and my home. So if my father is ever in need of anything it is right there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jocelyne M - Family/Friend
Independent Living
December 13, 2024
Very Happy Resident

I’m writing this review on behalf of my 83 year old mom who has now been living at Truewood for almost one year! Mom is extremely happy with the staff and the level of care that she gets from the “Saving Grace” caregivers. I’ve also expressed my gratitude to [name removed], the manager on how beautiful the place has looked with the new renovations and with the continued care that she’s put into the place. Also hats off to the chef’s at the facility on their impeccable and delicious food that they prepare for the residents every day. I am extremely blessed to have found this facility that cares so much about their residents like it’s their own family. I feel very comfortable going there every day when visiting my mom knowing that she is in good hands!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Claude R - Family/Friend
Independent Living
December 11, 2024
Par Excellence

I'm most impressed with the staff. Everyone I've had contact with, from the General Manager, Community Relations Director, Maintenance Supervisor, Dining Room and Housekeeping staff - every single one was very friendly, helpful and cheerful. The facility is amazing. The modern design is functional, comfortable and attractive. The cleanliness is superb. Dining is a treat - servers are excellent and the food is delicious. Overall it's a 10 out of 10.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tracey L - Family/Friend
Assisted Living
December 10, 2024
The ease of Merrill Gardens

When I needed to find senior living for my mother, it was crunch time. I was fortunate enough to quickly find Merrill Gardens in West Chester. They made the transition from private home to senior living easy. Having no prior experience with these facilities, I depended on their expertise to guide me in making the best decision for my mother. She has adjusted beautifully because of the staff and the residents. From the first tour to our move in day, they were there to help. Everyone was so kind and welcoming, you couldn’t help but feel at home. I would recommend Merrill Gardens wholeheartedly.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
December 10, 2024
Verified Review
Our experience with Merrill Gardens

Merrill Gardens made it very easy to move in and integrate into the Memory care Community. It lowered my stress levels dramatically. My wife is happy, healthy, and safe. Best recession I ever made.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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