Merrill Gardens

I recently toured Truewood Charlotte Center. It was very, very clean and a lot of remodeling going on. I met, the manager, the nurses, both of them. I love the pods, they call them neighborhoods, concept with the dining. My mom can’t walk too far and the neighborhoods fit her perfect. It looks great.

It's a very friendly community that is close to public transport, medical facilities, shopping, and entertainment.

Truewood New Bern is an answered prayer!!! The food is delicious and the staff are very friendly and are passionate about doing what they do. The facility is clean and well organized and has a fun and peaceful climate. My mother felt right at home.

We saw other places with lots of activities and events and things going on. It was a little too much at those places for our mom. Truewood is perfect. Enough to do, but not overwhelming. Our Mom has become friends with many other residents too.

The 3 months she spent at Merrill Gardens was an overall great experience. The facility is clean and beautiful. The staff was amazing.

We picked Turners because of the staff, apartment sizes and options...(balcony, large closets, modern décor, etc.) excellent activities director, nicest restaurant we saw in Springfield, MO with a great variety.... they checked off all the boxes. Very very pleased with everything at Turners.

As an outside provider I am frequently in this building. The staff is caring and attentive. They have an amazing activity program and they provide a homelike environment. I can't say enough about the level of care they provide for their residents.

The facility is clean, attractive and in a nice location. Staff are bright, cheerful, friendly and helpful. Food is good and plentiful. The care my wife has received is outstanding, and she's happy. They could use a few more visitor parking spaces. Overall, an excellent facility.

Everything from move-in through integration into the community went smoothly. Everything they promised was delivered. They accommodated our special needs. It felt like moving into a luxury vacation property. The location in downtown Renton is perfect. Staff is knowledgeable and very friendly very welcoming.

Elder care services and prices are extremely varied. This service made recommendations that zeroed in to our needs and made this experience so much easier and much less stressful. We are grateful! We are confident that our parent is reasonably content and has the necessary care for her current state of health.

My dad moved into Merrill Gardens after being hospitalized and we realized it was not safe for him to live by himself anymore. It was a huge change for everyone in our family, and a super stressful time, but the staff here were very helpful during the process. He has now been at Merrill Gardens for 6 months and we could not be happier. At first, Dad was still recovering and needed a lot of extra care. Now, he has really settled in and is gradually needing a little less. He will probably always need some extra care with multiple medications every day and help using the restroom and showering. But he is also able to have some independence. The care staff and the nurses here have been so conscienscious and helpful. I myself am a nurse, so I can tell that they are doing a good job. My dad feels comfortable with them, and they give me a lot of peace of mind that he is well cared-for. The staff has been communicative and kind, which I really appreciate.

The moment we walked into the foyer I knew this is where my brother will live and I will feel comfortable placing him in a secure and welcoming facility. The open spaces and natural light coming from big windows in the dining room and surrounding spaces. The diner is another happy space to join other residents for lunch. The hallways are wide and always clean. My brother has mentioned that the food is always fresh and very tasty. He has only been there for three months and so far he has no complaints. I’m happy I found Merrill Gardens.

Truewood by Merrill was extremely accommodating for my father. My dad was very hesitant about moving into an assisted Living. But the staff at Truewood have been wonderful making sure he was comfortable and happy.

After several harrowing incidents at home, for safety concerns we insisted Mom leave her home of almost 70 years. She cried, of course, but we convinced her it was the best thing. Her attitude made a 180 degree turn when she saw how much safer, easier, social and fun her new home at Truewood by Merrill in Ocean Springs is. She's happier and more content than she's been since Dad--the love of her life--passed in 2016. At 98, she enjoys socializing and having pretty much everything done for her by the kind and attentive staff. We--and Mom--couldn't be happier with our decision.

Can't give the food a high rating. Dining is a hard category...my mom doesn't have a strong sense of taste anymore, so she complains about the food a lot. She says it's also not hot enough. I ate there once and it was ok. Not great but edible. But what they lack in tasty food they more than make up in friendly staff.

I think one stop shopping in the community and the activities were all great. The staff is solid. Having the nurse [name removed], there was probably the single biggest key to our success.

We were 100% impressed by this facility - the staff, the rooms, the amenities offered. The knowledge Alan shared with us was heartfelt and comforting. We wish we had known about Truewood 3 years ago when we first looked for a wonderful place for our mother.

When we needed to find a nursing home or memory care facility for my dad we checked out Pine Rock Manor in Warner, NH. I was hesitant, even though we live in Warner and it would be so convenient because prior to ownership changing, I hadn’t heard wonderful things about the facility. He needed to be released from the hospital to a care facility so I figured this could be a place for him to be until we found a spot for him at some other facility. As it turns out the staff at Pine Rock are the most caring and competent staff you could find. My dad had been in two other places prior to this and they weren’t even close to what we have found at Pine Rock! I am at peace knowing that my dad is being so well cared for and I don’t mean just physically. Staff members truly love the residents and they are always smiling and happy. It’s an upbeat positive atmosphere.

My parents have mentioned that breakfast is always cold but that for the most part food is satisfactory. They could use a few more activities for more mobile residents,. The cost is much lower than up north. Overall a good, safe community with a wonderful staff. They know all the residents by name. There is room for some improvement, possibly more activities, I know the residents enjoyed playing corn hole.

From the first day just going through the place, everyone was very kind and made me feel as if i belonged there. We are all at the same step in our lives so we all treat each ither with the sane resorct and welcome. Having to come to a point in our lives that we have to move from our homes to a facility is very difficult for a person who just cannot continue to be in their homes any longer, Merrill Gardens makes us feel so at home.