Merrill Gardens

My mom has been at the Pines for 9 mos. now...I know that she is well taken care of and all her needs are met. The staff is wonderful and caring and I can't say enough good things about them. They are quick to respond to any questions/concerns we might have..The food is terrific. The administration plans some fun nights for the residents at least on a monthly basis on top of the daily activities...

I feel good having my daddy there and not have to check on him every single day because I know they're taking good care of him. We would definitely recommend this community to other families.

My name is Bonnie I love to live here at Merrill Gardens / Glen. Mills , I am very comfortable and feel very supported and loved by everyone . I have made so many friends here and hope to make more Our bingo and all the games are so fun in our pub !!! Come join us we have a lot of fun here ! I have lived here for 16 months and I wouldn’t change a thing .

Price increase was fair after a discussion. Staff is VERY attentive. Even the weekend staff. Everyone there cares. They ask how the family is doing and are very genuine. The facility could use an update and a deep clean. Fresh paint would help.

I've been incredibly impressed with Truewood by Merrill in Pinole. The community has a warm and welcoming atmosphere, largely due to the amazing staff who have become like family. Many of them have been with the community for over a decade, demonstrating a true commitment to the residents. The location is absolutely fantastic! It offers a peaceful and serene environment while still being conveniently located near amenities. I've noticed that the community is undergoing some wonderful renovations, including fresh paint, new lighting, and upgraded carpeting. The attention to detail is evident, and it's clear that the community is dedicated to providing the best possible living experience for its residents. The new outdoor railings are a great addition and enhance the overall appeal of the community. I wholeheartedly recommend Truewood by Merrill to anyone considering independent living. It's more than just a place to reside; it's a place to thrive and build lasting friendships.

I was helping a friend and he moved into Truewood. He is still there and happy. It is a very nice facility with updated apartments and lots of activities. Welcoming, friendly and where I would live if I were old enough.

They seem to have a lot of activities for the residents and all the staff seem very nice and caring. Room sizes in the memory care unit are just fine. Not too small. I would recommend to others looking.

Like everywhere, some employees are fantastic, others less so, and some are somewhere in between. But overall, we feel like she is in good hands. I would recommend Merrill Gardens at Gilroy to others looking.

It's like one big family!!!! Every time I go to visit I get a hug from someone ! My dad is in memory care and everyone there is amazing!!!! It is still so hard to leave him but he has such a great relationship with all the people that take care of him!!!!! It's such a beautiful facility and such caring wonderful people!

The staff is very friendly, they also make a very special effort to get to know each resident , there needs and family members personally. We have always felt very welcomed, and have seen the personal help and needs to the residents. As far as the food goes, they did have a meeting with the staff and residents to work on this. It is very pricey, but she's very happy there so you can't put a price on that.

The staff there are very friendly and caring and it is a big reason. I chose Truewood over some of the other facilities in our area. The independent living apartments are on the older side however, their well-maintained. The grounds are pretty and they're very accommodating for customizations if desired. If they are still offering the independent plus program that is a fabulous option for people in independent living that need to be checked in on. It provides assistance with meals by bringing them to the apt. if they're not up to going to the dining room laundry, cleaning in case of my mom an occasional dog walk.

We we're very impressed with all aspects of Truewood by Merrill, New Bern! They cared very well for my mother-in-law who just passed away almost 2 weeks ago. Thank you so much for your help in finding this facility. "Our family is extremely grateful for the care and love that was given to our mom during her 7 months at Truewood

They are a very dedicated group here. Everyone goes out of their way to help you. They have someone come in every Thursday to do a show. There is always an activity in the morning and then some thing in the afternoon. We have happy hour Every Friday. Besides this there us bingo. Po keno puzzles and a huge librar' exercise room and a poker room. We definitely made the right choice coming here. We have had the same staff since we have been here where we came from the managers challenged areas every 2 months. I highly recommend this place You are in a safe environment

The support, care, and attention my parents have received is consistently outstanding. The facility itself is gorgeous, the staff are uniformly friendly and supportive, and the array of activities offered for residents is outstanding. Absolutely would recommend Merrill Gardens to anyone - as a matter of fact, my wife's uncle is considering moving there right now.

My mom had a fall at Truwood at no fault of anyone. They quickly got her to the emergency room and she had fractured her hip. After a hospital and rehab stay at a different facility my mom was finally getting released back to Truwood. The staff there not only worked with the rehab center to make the release and transition back, when I stopped in to check on her room staff members knew she was coming back and told they were so happy she was coming back home and when she finally arrived back everyone gave her a warm welcome home.

I'd say it would be a 5 all around. I've been very pleased. Right now if I had to choose for myself that is where I would want to go. Staff is very friendly, Professional, Knowledgeable, An eager to help in any way they are asked. It's more like a large family than a nursing care facility. It's just a great bunch of people doing their job very well.

The staff were always very friendly and took great care with mom, especially when she had to transition to the memory care side. They did, however, have a lot of turnover when it came to the facility director position which caused some inconsistencies.

The reason we gave the value for cost a 3 is because my aunts monthly fee went up [fee removed] in the year anniversary which is in July. However, based on the experience we have had so far, we would absolutely recommend Merrill Gardens to other families. I understand cost have gone up for everything, food, employee salary, maintenance and that's why the monthly fee went up. But I am ok with it. My aunt is in memory care and they are really great . They don't change employees in that area, I assume they are doing well. Plus that helps cause they get used to them and know them

My mom moved into Merrill Gardens at University the summer of 2022. The staff and the team are very kind and go out of their way in taking excellent care of the residents and make residents' families feel comfortable that their loved ones are in good hands. The facilities are well maintained, the food nutritious and tasty and a wide variety of activities. We researched a number of options and are so happy that our mom now calls Merrill Gardens at University "home".

Merrill Gardens has been great! Especially since my mom was admitted she has some issues and they have been very accommodating & have cared for very will. I would say they are in the 5's for the above categories. We are very happy with Merrill Gardens