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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 3,348 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

3,348 reviews
64 communities
8 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
60 reviews

My mother had the opportunity to move into Turners Rock Senior Living into a studio apartment two months ago. From day one and the very beginning of her time at Turners, mom embraced the community and set...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
46 reviews

My father is in the memory care portion of Mission Ridge. They offer a variety of activities. The apartments feel homey, not sterile. The facility is beautiful and well maintained. The staff are sweet, kind...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.8
Review Score
30 reviews

The MGWP staff is very friendly, and when we needed to move Mom from assisted living to memory care, they were very helpful, supportive, and kind through the process. Our family would definitely recommend...

Provides: Assisted Living, Memory Care, Independent Living

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
75 reviews
Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
5
5 Photos available
9.7
Review Score
17 reviews

Staff is very friendly and helpful Many activities for everyone. Food is pretty good. Cleanliness is excellent. 2 bed room is good size. Bedroom could be a tad larger.

Provides: Independent Living

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
100 reviews
Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
78 reviews

I wonder give them a 5 in all the categories. I'm very pleased that I selected Merrill Gardens. I like the staff, the food, and I've met some very nice residents. I'm also getting excellent rehab for my...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.5
Review Score
83 reviews
Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
26 reviews

All office staff are friendly and helpful. The caregivers that we have worked with are very friendly and caring. Dining room staff is very friendly and so is the cleaning staff. Overall it is a very...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.7
Review Score
78 reviews

My cousin who is 86, is getting along very well. She has made a lot of friends and seems happy. Sometimes I have been to lunch there and the food has been very good. Other times it is just OK. The desserts...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

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Eagleview Landing

650 Stockton Drive, Exton, PA 19341

Starting at$X,XXX+ monthly
17
17 Photos available
14
14 Floor plans available
9.6
Review Score
19 reviews

I attended breakfast with Santa this past Saturday with my mother who is a resident in Exton([removed name]), and my 2 year old granddaughter. We had a great time with Santa and the Chef [removed name]...

Provides: Assisted Living, Memory Care, Independent Living

Introducing Eagleview Landing, the newest senior living community in Exton, PA. The location just outside Philadelphia, Pennsylvania is close to perfect. The comfort of Independent Living, Personal Care and Memory Care is reassuring. And the luxury? Isn't that always nice? Eagleview Landing is...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.6
Review Score
49 reviews

First it is clean and spacious. Second as a vegetarian, I have been able to eat food that I like and plenty of it. Third the atmosphere is quiet and comfortable. And outside, the creative neighborhood is...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.6
Review Score
28 reviews

We really loved Murano. It was like living in a fancy boutique hotel. The staff and other residents were very sweet to my mom. Overall, we just loved it loved it loved it. My mom found community immediately....

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

... Read more

Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.5
Review Score
153 reviews

Very friendly. Very helpful. They enjoy their residents. Pet friendly with treats. The only thing that they could improve is a few more people in the kitchen/dining room.

Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.5
Review Score
68 reviews

On a scale of one to five, I would give Truewood a four only because the food wasn't up to my mother's standards. Otherwise, everything else was great! The main entrance, living area, dining room and other...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

... Read more

Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.5
Review Score
28 reviews

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.4
Review Score
69 reviews

It was a bit rocky at first but my dad seems very content. Everyone is pleasant and helpful. Nursing staff has been responsive to my dad's needs. My only complaint is with the doctor who visits the facility....

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
16
16 Photos available
13
13 Floor plans available
9.4
Review Score
50 reviews

The staff is very friendly, and take time to learn everyone's name. There are many activities spread out through the days, and on site beauticians.

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

... Read more

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
71 reviews

Having toured other facilities, Morning Star (new management) since January is a good fit for my mother. The location is good. The "dining experience" needs improvement. Thought there would be an "open door"...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.4
Review Score
45 reviews
Provides: Assisted Living, Memory Care

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.4
Review Score
69 reviews
Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.4
Review Score
28 reviews

Mom has adjusted well and is very happy in her new environment. Staff is caring and keeps the family well informed which reinforces our decision to place mom in their facility. Mom is kept occupied with lots...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
46 reviews
Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.3
Review Score
131 reviews

My Mom moved in March 30th everyone that works there have very kind and helpful, they make my mom feel welcome, they really do care about the residents. My mom loves the food and atmosphere. I want to give...

Provides: Assisted Living, Memory Care, Independent Living

Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
34 reviews

My brother is in Assisted Living with Level 2 care. He was level 3 when he moved in a year ago. We made some adjustments that weren’t needed. Overall I think it is a wonderful place to have your loved one....

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,641 reviews

Review Score

2,641 reviews
8.9

Out of 10


5 star

62%

4 star

25%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 756 reviews in the last 2 years. Over all time, Merrill Gardens has 2,641 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,612
659
201
74
95
Date Submitted
226
411
756
Reviewer
323
1,620
638
20
Care Received
837
814
940
361-380 of 2641 reviews
Sort by

5.0
Patricia - Family/Friend
Assisted Living
December 24, 2024
More than my parents and family expected!

My parents, age 89, were reluctant to move to an assisted living facility and wanted to be in their own in an apartment. After visiting Merrill Gardens and seeing how clean and comfortable the facility is, they changed their minds. They've been there over a year and a half and love it! They socialize (which they never really did before), enjoy games and entertainment, participate in managing the library and worship services. They enjoy the meals and say the food is delicious. They used to dine out all the time but now they prefer to eat in the dining room and have a fresh cooked meal. During the hurricane season or bad weather, we, the family, are kept up-to-date via texts with any plans of whether to evacuate, or not. My sister lives close by and was able to be with them during the storms. My parents are happy, content, and engaged! We children (5 of us) are pleased and grateful to Merrill Gardens for making my parents living situation the best it can be!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Debbie M - Family/Friend
Independent Living
December 23, 2024
Wonderful for Mother!

Mission Ridge is a beautiful facility. Everyone is genuinely helpful and so kind. It was a difficult decision to move my 91year old mother from the home she loved. However, after a few short weeks of adjusting, her comments are, "everyone is so nice, I just love it here and the food is so good!" I would highly recommend Mission Ridge.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mission R - Resident/client
Independent Living
December 23, 2024
Food is amazing!

Love everything about Mission Ridge. The people and the food is amazing! The staff is very loving and respectful. The community is clean and well maintained. Wish we could give it more than 5 stars!!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sheryle A - Resident/client
Assisted Living
December 19, 2024
The best assisted living

My husband and I have been independent residents at Merrill Gardens/Wright Park for almost 2 years. As my husband's caregiver, I chose to move into MG for the availabilty of emergency assistance 24/7. It's about peace of mind for me, but it's also much more. The staff here are kind, patient, and compassionate. The chef, along with his dining staff, work hard to provide us with delicious meal options. The special occasion brunches (Mother's/Father's Day, Thanksgiving/Christmas, etc) are amazing. There are plenty of activities and events to enjoy. My disabled/Alzheimer's spouse especially appreciates the views across Commencement Bay, the Olympics, the Port of Tacoma. Mt Rainier, and the Stadium District including Wright Park (even on the lower floors). Precious pets are allowed. The building and decor are bright and welcoming. My car is protected from weather and harm in the parking garage. We are completely content here. What's not to love?

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Amanda R
Memory Care
December 17, 2024
Caring and kind

The staff truly care about residents and their safety and happiness. The care and planning that goes into community events is top notch. Merrill Gardens is a great edition to our community and resource for families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
December 16, 2024
Verified Review
Memory Care could use more activities that encourage mobility for those who are able.

Memory Care, activities that encourage more movement (vs. just sitting and watching TV) could use some improvement. This is probably difficult under the circumstances.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Son of memory care resident - Family/Friend
Memory Care
December 16, 2024
High level of care and support for my mother

The Merrill Garden staff have truly gone above and beyond in their care and support of my mom over the last 2 years. Their dedication to not just meeting her physical needs but also engaging her mentally and emotionally is wonderful. They take the time to listen, talk, and keep her engaged in meaningful activities which I believe has given her a higher quality of life.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Val C - Family/Friend
Independent Living
December 15, 2024
Living at Truewood

My dad moved into Truewood almost 1 yr ago. He was scheduled for another facility but seen truewood as we were driving by and when he walked in he knew it was home! The people living there were so kind and the staff was amazing. My dad knew it was meant to be! They continue to make him feel part of the family!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


5.0
Monica Munoz
Independent Living
December 15, 2024
Truewood Experience

We have had about a 2 week experience...Dad is utilizing the a la carte services to help him dress, bathe, and eat. Most of the people working here have a long history of working at the facility.people are friendly and management listens to your concerns. The facility has had a recent renovation and is bright and modern looking. There are many trees and beautiful scenery. Take a tour..you will feel like you have come home!..[name removed] family .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tamme - Family/Friend
Assisted Living
December 15, 2024
So glad we found Merrill Gardens for our parents

We have been looking for an assisted living facility for my parents for quite some time. We looked at many places but knew we were at home when we walked into Merrill Gardens and were greeted by wonderful staff. We had to move my dad in earlier than my mom, and they provided the extra services he needed. The place is beautiful, and we love how they decorate for the holidays. We are excited that my parents have started to get to know other people, especially other couples, and that there are so many activities they can get involved in throughout the week. We strongly suggest you visit Merrill Gardens if you are searching for a friendly, bright environment whose staff truly cares for its residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

3


5.0
L E - Family/Friend
Independent Living
December 14, 2024
A new town and a new home for mom

My family was blessed to find a beautiful home for our Mom. Truewood by Merrill, West Covina, California has provided more than just a home. They have provided a community that includes delicious meals, multiple daily activities, outings to go shopping, dining out, and group movie outing options. I was concerned since my Mom needs more personal care and Truewood covered that with their optional caregiving services. I cannot say enough about [name removed] , the manager, [name removed] , Activities Directory, and [name removed] , with Saving [name removed] , together they have given us peace of mind to know our Mom is in a caring and activity filled environment that she can call home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Martha L - Toured community
Independent Living
December 14, 2024

I want to thank you so much for taking the time to give me a tour of Merrill Gardens. It was such a pleasure to speak with you and everyone at the facility. I appreciate your knowledge and warm welcome. I thoroughly enjoy the tour you guys are so warm and friendly.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 13, 2024
Verified Review
Our families experience

It is conveniently located near a hospital, shopping center and my home. So if my father is ever in need of anything it is right there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jocelyne M - Family/Friend
Independent Living
December 13, 2024
Very Happy Resident

I’m writing this review on behalf of my 83 year old mom who has now been living at Truewood for almost one year! Mom is extremely happy with the staff and the level of care that she gets from the “Saving Grace” caregivers. I’ve also expressed my gratitude to [name removed], the manager on how beautiful the place has looked with the new renovations and with the continued care that she’s put into the place. Also hats off to the chef’s at the facility on their impeccable and delicious food that they prepare for the residents every day. I am extremely blessed to have found this facility that cares so much about their residents like it’s their own family. I feel very comfortable going there every day when visiting my mom knowing that she is in good hands!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Claude R - Family/Friend
Independent Living
December 11, 2024
Par Excellence

I'm most impressed with the staff. Everyone I've had contact with, from the General Manager, Community Relations Director, Maintenance Supervisor, Dining Room and Housekeeping staff - every single one was very friendly, helpful and cheerful. The facility is amazing. The modern design is functional, comfortable and attractive. The cleanliness is superb. Dining is a treat - servers are excellent and the food is delicious. Overall it's a 10 out of 10.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tracey L - Family/Friend
Assisted Living
December 10, 2024
The ease of Merrill Gardens

When I needed to find senior living for my mother, it was crunch time. I was fortunate enough to quickly find Merrill Gardens in West Chester. They made the transition from private home to senior living easy. Having no prior experience with these facilities, I depended on their expertise to guide me in making the best decision for my mother. She has adjusted beautifully because of the staff and the residents. From the first tour to our move in day, they were there to help. Everyone was so kind and welcoming, you couldn’t help but feel at home. I would recommend Merrill Gardens wholeheartedly.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Memory Care
December 10, 2024
Verified Review
Our experience with Merrill Gardens

Merrill Gardens made it very easy to move in and integrate into the Memory care Community. It lowered my stress levels dramatically. My wife is happy, healthy, and safe. Best recession I ever made.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ken M
Memory Care
December 10, 2024
Sunshine

Sunshine Villa has been a God send for our Mom and whole family!!.. They have been so kind and attentive with all our Moms needs even when it is difficult.. They have a multitude of activities and really good food!!... A HUGE thank you to all employees there!!!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anita M
Assisted Living
December 9, 2024
Special Home

Any one who knows my Dad, would think he was an actor in grumpy old men. He has told me that most of the people who help him are really nice. That alone is high praise for The Pines. I can't thank them enough.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Gio B
Independent Living
December 9, 2024
Great facilty!

Among other facilities I’ve looked at merrill gardens definitely has been one of my top choices! Residents seem very content with their stay and the staff were incredibly helpful and friendly. Would definitely recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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