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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,740 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.8

Review Score

2,740 reviews
64 communities
9 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
10
Review Score
17 reviews

The location is great, apartments are nice, staff is friendly, it was a positive experience...my aunt was not very social or participatory, and her stay was relatively short (5-6 months) so it is difficult...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
10
Review Score
23 reviews

We have been looking for an assisted living facility for my parents for quite some time. We looked at many places but knew we were at home when we walked into Merrill Gardens and were greeted by wonderful...

Provides: Assisted Living, Memory Care, Independent Living

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.8
Review Score
13 reviews

It's really a wonderful place. [name removed] is the general manager. He is unbelievable with residents and with staff. Sherri is a head nurse. She is wonderful as well. The aides are smart and pleasant and...

Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.8
Review Score
61 reviews

I really liked the rooms and everyone was so kind and accommodating Very sweet to my mother. Chose this community because of the location and affordability.

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Truewood by Merrill, Clovis

675 W Alluvial Ave, Clovis, CA 93611

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.8
Review Score
74 reviews

Truewood by Merrill, Clovis was the first and only facility we toured. There is something special about Beau and the staff that let us know our grandmother would be cared for. Truewood is clean, the staff go...

Provides: Assisted Living, Memory Care, Independent Living

Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.7
Review Score
23 reviews

My parent's moved to Merrill Gardens Tukwila back in February 2024. They were dealing with some memory issues and needed some assistance with medications, checks at night, etc. They absolutely love their...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
54 reviews

I recently visited a family member/friend at the Pines of Newmarket and was very impressed with the facility so I wanted to leave my remarks. The facility was very clean and every staff member I encountered...

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
62 reviews

Friendly people both employees and residents, dogs that brighten everyday, lovely gardens, wonderful activities, location is peaceful yet close to everything one could need.

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
61 reviews

I have been living here at Truewood for about 3 years. One of the things I really like is that every one of the staff is wonderful and kind. I have made a few friends here. I like my apartment and the...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
9.9
Review Score
29 reviews

Talk about the best customer service in the industry! We had been looking for a place for my father for years. We just couldn’t find a place where dad fit in until we met the staff at Turners Rock! From the...

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.8
Review Score
60 reviews

It took a couple weeks for a transition with medications and plan of care. Once hubby settled in he likes the place very much staff is friendly the medical staff and text take good care of him food is good...

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.7
Review Score
80 reviews

My dad fought me on moving out of his home into a facility of care. [name removed]sent us a video of an independent living apartment at Truewood. That hooked Dad. He loves the food, especially breakfast, as...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Truewood by Merrill, Vancouver

13303 SE McGillivray Blvd, Vancouver, WA 98683

Starting at$X,XXX+ monthly
9
9 Photos available
9.6
Review Score
37 reviews

I was helping a friend and he moved into Truewood. He is still there and happy. It is a very nice facility with updated apartments and lots of activities. Welcoming, friendly and where I would live if I...

Provides: Independent Living

Truewood by Merrill, Vancouver provides a fulfilling, independent lifestyle in a welcoming environment.Nestled within beautifully landscaped grounds in a peaceful corner of Vancouver, Washington, you'll love the tasteful elegance of our facilities while enjoying all the convenience of the nearby...

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
64 reviews

I think one stop shopping in the community and the activities were all great. The staff is solid. Having the nurse [name removed], there was probably the single biggest key to our success.

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.5
Review Score
19 reviews

Murano has been able to find many kind and caring staff. The place is really infused with a sense of fun as well as caring. That sense of staff being empowered but supported is very rare but precious.

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.5
Review Score
24 reviews

When we needed to find a nursing home or memory care facility for my dad we checked out Pine Rock Manor in Warner, NH. I was hesitant, even though we live in Warner and it would be so convenient because...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.5
Review Score
53 reviews

This week will be a month since we moved my Mom into Merrill Gardens at Glen Mills. From the initial contact (just collecting info), to our initial tour, to moving Mom in…everyone has been so helpful and...

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.4
Review Score
43 reviews

Everything is great! We love it. Many of the faculty have been there for over 20 years. Staff are friendly and seem happy to work there.

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.3
Review Score
63 reviews

My aunt has been at (Truewood ) for a year and it has been absolutely wonderful. It is very, very clean. The staff is extremely friendly and attend to any request or concerns very promptly, the activities...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Starting at$X,XXX+ monthly
25
25 Photos available
6
6 Floor plans available
9.3
Review Score
51 reviews

Memory Care, activities that encourage more movement (vs. just sitting and watching TV) could use some improvement. This is probably difficult under the circumstances.

Provides: Assisted Living, Memory Care, Independent Living

Located in Hoover, Alabama, Truewood by Merrill, Riverchase is a newly renovated senior living community featuring a total of 110 beautifully appointed residences: 86 assisted living and 28 memory care apartments. The innovative assisted living apartments, specialized dementia care suites and...

... Read more

Merrill Gardens at Columbia

2205 Gregg St, Columbia, SC 29201

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.3
Review Score
35 reviews

She likes it but doesn't love it. It's pricey for what you receive. She does seem to be more active there and has church every Wednesday. The staff are 50/50 it depends on who you have working.

Provides: Assisted Living, Independent Living

Merrill Gardens at Columbia is a new senior living community offering independent living and memory care. We are located next to Segra Park, home of the Columbia Fireflies, one mile from the State House and downtown. We offer luxury senior living in the heart of revitalized BullStreet District....

... Read more

Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.2
Review Score
43 reviews

Like everywhere, some employees are fantastic, others less so, and some are somewhere in between. But overall, we feel like she is in good hands. I would recommend Merrill Gardens at Gilroy to others...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services, including diabetic...

... Read more

Merrill Gardens at The University

5300 24th Avenue Northeast, Seattle, WA 98105

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
9.2
Review Score
14 reviews

We have been extremely happy with Merrill Gardens. My parents toured several retirement communities and it became very apparent that MG was a special community. The staff is experienced and take great care...

Provides: Assisted Living, Independent Living

Merrill Gardens at The University provides desirable retirement living near the University of Washington. Take advantage of the University Village outdoor shopping center and tree-lined Burke-Gilman trail; both ideal for strolling and just steps from the front door. Enjoy being close to a...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.1
Review Score
42 reviews

After several harrowing incidents at home, for safety concerns we insisted Mom leave her home of almost 70 years. She cried, of course, but we convinced her it was the best thing. Her attitude made a 180...

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Truewood by Merrill, Roseville

1275 Pleasant Grove Blvd, Roseville, CA 95747

Starting at$X,XXX+ monthly
9
9 Photos available
9.1
Review Score
68 reviews

Really good food at beginning. Gone down since then. Staff great and helpful however activity director seems to want to control the movies we see. Too bad they did a lot of fixing up and I am sure our rent...

Most Friendly
Provides: Independent Living

Truewood by Merrill, Roseville provides a fulfilling, independent lifestyle in a welcoming environment.Built on beautifully landscaped grounds in the quiet community of Roseville, you'll love our elegant facilities and the convenience of being centrally located between Reno, San Francisco and...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Reviews
for Merrill Gardens

8.8
Review Score
2,436 reviews

Review Score

2,436 reviews
8.8

Out of 10


5 star

59%

4 star

27%

3 star

9%

2 star

4%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 705 reviews in the last 2 years. Over all time, Merrill Gardens has 2,436 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,432
639
199
75
91
Date Submitted
180
406
705
Reviewer
265
1,486
626
21
Care Received
705
762
969
321-340 of 2436 reviews
Sort by

5.0
Anonymous - Resident/client
Independent Living
December 14, 2023
Verified Review
Murano Senior Living review

Overall, although I've only been here a short while, I'm pretty satisfied with Murano. Touch base with me in a few months and I'll give you an update.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Cheryl - Family/Friend
Assisted Living
December 13, 2023
Verified Review
Review for Merrill Gardens at Sheldon Park

The residents are actively engaged. Communication with staff is great. This place seemed to have the most to offer. This place is great. Amazing staff, meal choices, lots of fun activities. Thank you for helping me find a great place for my Mom.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tracey - Family/Friend
Independent Living
December 12, 2023
Verified Review
Home sweet Home!

Have been extremely HAPPY with our choice of Merrill Gardens at Rancho Cucamonga. From touring, applying, moving in, and follow-up- the staff was exceptional!! Likewise, they listened to the different needs to ensure that they took the best "action steps" for a quality of life of our dear one. The facility, dining, activities, etc. are thoughtfully constructed with the goal of making these years enjoyable, productive, and rewarding!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mariah - Family/Friend
Assisted Living
December 8, 2023
Verified Review
A truly wonderful place for family

Overall we love Truewood. It is much smaller & more personable than [community name removed]. We have found all of Truewood to be very clean. I keep my mom's apt. clean, but they offer that service. One of the best things about Truewood is their friendliness. Every single person on the staff is always smiling & helpful to the residents & their families. Even when we ask about things written plainly in the manual. :). I believe my mom is in very capable hands. The staff takes no chances w/ the health & especially mobility of the residents. That includes meds that need to be taken in an exact manner. Meals are always an issue for my mom, who cooked for herself forever. What Truewood does is offer a "Cook's Chat" so residents can weigh in on what they like & don't like about the various meals & also gives them a chance to have input into future dishes!! (I think it always smells great!). There are usually 3-4 activities a day which offers something for everyone. My mom is still very active so the chair exercises are a good way to start her day. At Truewood, if you want to do something not on the schedule, you can ask or you can start up something yourself! Cost is relative. Truewood is priceless for me- my mom has friends & people she knows are looking out for her.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 8, 2023
Verified Review
Review for Merrill Gardens at Glen Mills

I would say great. It's very friendly besides it's a "community". This community has everything to let everyone thrive.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
November 29, 2023
Verified Review
Our families experience

Honestly, a 5 for all. I'm very happy. What really stood out to our family was, when I spoke to the residents, something that doesn't always happen, they all were raving about the place and the staff. That was enough for me.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mack - Family/Friend
Assisted Living
November 27, 2023
Verified Review
Review for Truewood by Merrill, Ocean Springs

I would say if we couldn't be happier and they should try it. I picked this one because it was the best one for mom in the vicinity she wanted to be. She's very happy there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
November 22, 2023
Verified Review
Truewood Review

All rating questions get 5 stars from me. We are very pleased with Truewood Senior Living Modesto. The facility is in a nice location that is accessible to stores and restaurants.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
November 20, 2023
Verified Review
great facility, happy with our choice, attentive staff

The facility is top notch, very modern clean, almost like walking into a 5 star hotel. I was greeted with smiles and helpful personnel. Seemed very professional and have not had any issues. My father in law has been moved to hospice which they provide. Very clean and organized, being I'm in another state and have only been there probably 10 time's the staff seemed very nice and most importantly attentive to the patient.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

3


5.0
NL - Resident/client
Independent Living
November 20, 2023
Verified Review
Review for Truewood by Merrill, Port Charlotte

The staff is very friendly. House ,keeping, maintenance, and dining. Along with the front desk. Patience and kindness with those who live in the building. Treat them as you would like to be treated. Activity Director is working at a disadvantage because of the physical and mental capabilities of some. She does an outstanding job of trying to incorporate all into activities.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

4

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
November 17, 2023
Verified Review
Friendly and Caring Staff

Turners Rock Senior Living Community is a new Facility and is beautiful and clean. The staff is very friendly and there is a feeling of community among the residents. We would recommend this community to other families as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Assisted Living
November 17, 2023

Everyone is very friendly and congenial.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

No data collected


5.0
Michelle - Family/Friend
Memory Care
November 17, 2023
Verified Review
Great Place for Mom

My mom is currently a resident at The Pines of Newmarket. I really like it there. The staff is great. They are very friendly and my mom is well cared for. The other residents are friendly, as well. We had a great tour and the move in was a very easy process. The activities are well planned. I hear from them often, so no issues on communication with the family and you can visit anytime at all. I would recommend The Pines of Newmarket to others!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
November 14, 2023
Verified Review
Highly Recommended

I am currently a resident at Truewood by Merrill New Bern and everything has been great for me at this facility so far. It's been a great experience. The facility and staff are extremely helpful and friendly. The meals are excellent. The housekeeping has been excellent, as well. This facility offers Independent Plus, which is Independent Living with separate assistance. I have an aide that comes in for two hours in the morning and two hours in the evening, which has been perfect for me. I would highly recommend Truewood by Merrill New Bern to others!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Monica W - Family/Friend
Memory Care
November 10, 2023
Peace of mind

I recently relocated my mom from another memory care facility to Merrill Gardens and the staff made sure the transition was as smooth as possible. The living space and common areas are extremely clean and have a calming effect. The program director is very caring and knows how to provide an enriching and enjoyable experience for that type resident. My mom is very happy there and that has given my family great peace of mind. Also, the restaurant style food is fabulous and also enjoy having meals there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

5


5.0
Nichole - Family/Friend
Independent Living
November 8, 2023
Verified Review
would recommend/a nice experience

My father in law, though he is not thrilled to be there, has made wonderful progress with gaining weight and being more active. The staff are caring and we know he is safe. He also enjoys the happy hours. There is just so much to do. Gabby has been wonderful and patient. She is so responsive, again, we know he is in the right place. And truly many kudos for 'A Place for Mom'. What a wonderful organization. Thank you for all that you do.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Doug - Family/Friend
Independent Living
November 8, 2023
Verified Review
Redefining what senior living can be!

If we could give the friendliness of the staff a 10, we would! Had high expectations for Turners Tock before moving in....after moving in, they exceeded expectations. We made the right choice. [name removed] is amazing. Based on the experience we have had so far, we would 1000 times yes, yes, yes recommend them to other families. Seriously it's an amazing place to live and the staff and residents have all been soooo gracious. It made a tough move, actually a positive experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
November 7, 2023
Verified Review
A Caring Community

The reason we gave the meals and dining a 3 out of 5 is because - a) meats are overcooked and tough at least half of the time. The exception is seafood which is good; b) small vegetables portions; c) no options for seasoning preferences such as offering mild and spicy versions for specials and a la carte entrees. That said, recently the chef(s) have been more experimental with specials and have had success with the Asian/Middle Eastern dishes and the Coq au Vin. Asian/Middle Eastern has been spicier and the chicken legs in the Coq au Vin were perfectly prepared. More of that would be great!

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
November 3, 2023
Verified Review
Review for Truewood by Merrill, Charlotte Center

Great people and great facility. We picked this community because of the price and the neighborhood approach.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sandy - Family/Friend
Independent Living
November 2, 2023
Great Place

We moved our mom in a few months ago. There are so many things to do. Nice staff, clean facility. Flavored water in the lobby, holiday decorations. It's just beautiful. Highly recommend. The top outside area is so pretty with all the plants, flowers and veggie garden. And the view!! It can't be beat.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


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