Merrill Gardens

The attention from staff to residents and time keeping of medication or other treatment is extremely lacking so is alertness to pushing the help button. Other then that, everyone from the top down absolutely amazing and made you feel like you were apart of there family. I would choose Holden again if ever needed because of the staff is absolutely amazing.

Truewood by Merrill, Port Charlotte, is a perfect location, close to shopping, American Legion , hospitals and a great area for daily walks. [name removed] is happy and we would recommend this community to other families.

She is very happy. I would say 5 so far for each category. The only issue I have heard so far is that they are short on staff and some people who work in administration are having to help out with dining. We would recommend this community to other families.

The Memory Care unit where my mom lives is running the education method of Montessori. Strategies are in place to allow her to feel useful, letting her help as much as she's able. Activities are upbeat and exciting. Staff is well trained in caring for folks with Alzheimer's. She seems happier there, surrounded by others, than she was at home. Communication is regular, notifications of issues and needs are immediate. Staff is upbeat and friendly. We would recommend the MC facility to those struggling to find a supportive environment for difficult family members.

Everyone at Truewood West Covina was helpful and the process was easy. Of course, I would recommend this facility to others.

What our family likes the most about Turners Rock Senior Living is their staff and their great management. The staff have a caring attitude, and they have quick response times. The meals that are prepared for the residents are great and overall it has a great atmosphere. We have already recommended this community to other families and we will continue to do so.

For this place I would give a 5 for all. I can't tell you how I felt when I left there. Mom has been there a month now and I see such improvement in her. I can't say enough about this place.

My loved one was a resident at Truewood by Merrill Charlotte Center and most everything was great. I would recommend this facility to others.

The staff is friendly and attentive. My mother is happy with the housekeeping in her apartment. The other areas look well kept. Maintenance was available when my mom moved and helped with many things such as moving furniture, getting the internet working, installing her TV and hanging pictures. The meals are varied and well put together with soup, entrees, beverage and dessert. Yes, I would recommend Truewood to others.

It's been a wonderful place for my mom. Try to negotiate on the non returnable deposit if needed because of your situation or finances. The staff has been great and has very little turn over. Also the rooms are really nice. Great views. Lots of activities and staff to drive residents to appts and such. Highly recommend for anyone looking for a safe, clean, and amazing staff.

The staff is exceptional. Extremely helpful, patient and kind. The chef did an excellent job, from what my loved one told me. There could have been a little better communication. I would recommend this facility to others.

The friendliness of the staff and the value for cost gets a 5+. What has made it such a great experience so far is the staff, they are the friendliest. We would absolutely recommend this community to other families based on the experience we have had so far.

Picked for combination with independent living and overall opportunities to improve quality of life. I would recommend to others.

When it comes to the activities - my understanding is that they do not have an activities director, and it shows. For over two months now. Based on the experience we have had so far, we would recommend this community to other families and we actual have a friend moving their loved one into Merrill Gardens

The people were great and worked with us to quickly get them in. The administrative team were great. Nurse head was 30-40 minutes late to the evaluation. Our loved ones overall like the meals and dining service. The community however is all expensive but we would absolutely recommend Merrill Gardens at Woodstock to other families based on the experience we have had

The overall experience, the cleanliness of the community, friendliness of the staff as well as the meals and dining has been an excellent experience. I would recommend this community to other families based on the experience we have had so far.

My Mother is very happy here, I was worried cause she has never lived alone. Saving Grace is the company that take care of her, this is a senior living apartments that have care if needed. They serve three meals a day, they do her laundry and clean her apartment. They bring her meals to her if she does not want to go to the dinning room. Every thing is done for, dressing, bathing and diaper changes. They check on her throughout the night. They even help her turn over in bed if needed. Excellent care, highly recommend Truewood.

Everything there is wonderful the staff is very knowledgeable and kind. I would definitely recommend Merrill Gardens at West Chester to others looking.

We picked this community because they were friendly and helpful. I would recommend to others.

I have been very impressed. The staff are always kind, thoughtful, caring, and compassionate. The facility is clean, and cleaning staff is committed to residents' comfort. I have only seen two of the sizes of apartments. I think they may have four sizes, but not sure. The studio is small but adequate as to be expected, but I am not familiar with sizes at other facilities, so am unable to compare. My mother has the three room apartment. It is very nice and spacious enough for her with a walk-in closet. She is very content with the space.