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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 3,013 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

3,013 reviews
64 communities
9 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
33 reviews

From the first time Mom and I walked into Mission Ridge there have only positive experiences. [name removed] made us feel very welcome and provided all the information we needed to make the decision to move...

Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

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Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
24 reviews

My mother was only there for three months, as she passed away in September. During the three months she was there, the staff took great care of her. Merrill Gardens is beautiful and well maintained. Everyone...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
24 reviews

5’s across the board. We’re moving Mom in this week and everyone has been amazing. Can't recommend MGWP enough. The location is perfect for Mom as it’s right next door to the 1st Presbyterian Church of...

Provides: Assisted Living, Memory Care, Independent Living

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
56 reviews

So far our mom is very happy there. Shes a picky eater and claims she doesn't eat meat, but she talks about the food being very good and served hot. She does have sausage and bacon at breakfast. Moms not...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

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Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.7
Review Score
69 reviews

We had an abrupt need for assisted living last spring. I basically had to figure it all out in a week. [name removed] and [name removed] stepped up with openness, patience, and flexibility. They helped me...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.6
Review Score
25 reviews

Definitely 5 for all the categories. My sister, who had a hard time accepting the idea of moving out of her home, where she was living alone with her cat, into Assisted Living, is now happy with her life at...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
73 reviews

The complex is lovely with an interior courtyard, lots of greenery, dining excellent, receptionist team wonderful, limited assistance but good support. Only drawback is once folks required more care, had to...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

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Truewood by Merrill, Clovis

675 W Alluvial Ave, Clovis, CA 93611

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.5
Review Score
84 reviews

Price and what is available and area, is why we chose them. Good place for friend. Hope it stays the same or better with the new owners at [removed].

Provides: Assisted Living, Memory Care, Independent Living

Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...

... Read more

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
67 reviews

Truewood is a great place for my mom. They take care of her very well. The meals seem to be appetizing. I ate there once and had fish and it was very good. Activities seem appropriate. My mom joins in when...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
39 reviews

I would recommend in a heart beat. Fun place to live. If you don't enjoy every day you're here - That's on you!! They have the BEST ACTIVITY DIRECTOR. They really care about their residents

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.8
Review Score
64 reviews

The staff is professional and accommodating as well as making residents feel comfortable and at home. It has a clean and pleasant atmosphere along with a variety of activities.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

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Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.6
Review Score
21 reviews

Overall probably like many places I received much prompter assistance when we were in sales mode. After signing the contract they have been less responsive. For example we have been waiting several weeks for...

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

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Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
88 reviews

Lack of leadership. Staff allowed on their phones all day. Showers not being given as they should. I went almost everyday to make sure my husband was taken care of. At the beginning of my husband stay I...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.6
Review Score
67 reviews

The staff is great. The monthly rate is affordable for my cousin. That was the main reason for her leaving the other facility. She has made friends and is happy at Truewood. She likes doing craft projects...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
66 reviews

Positively, my mother is happy she has not seen any bugs in her apartment and no flies in the dining room. Also she is happy with her caregivers who are friendly, attentive and responsive if anything is...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

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Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.5
Review Score
28 reviews

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.5
Review Score
38 reviews

All 5s! The Administrative staff has gone above and beyond to facilitate the entire process of moving my mom into care, and the Care staff is helpful, compassionate, and patient.

Provides: Assisted Living, Memory Care

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
44 reviews

My opinion is based only on our interactions through the move in process. Unfortunately, my mother passed the day before she was to move in. Generally yes we had a good impression of the community. She...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

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Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.4
Review Score
27 reviews

Mom has adjusted well and is very happy in her new environment. Staff is caring and keeps the family well informed which reinforces our decision to place mom in their facility. Mom is kept occupied with lots...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.3
Review Score
61 reviews

The staff is very good. They are very caring and just nice people. The food is also very good with several selections each day. The activities are also good. They do lots of things for the memory care people...

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

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Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
16
16 Photos available
13
13 Floor plans available
9.3
Review Score
45 reviews

The paperwork was challenging. Once paperwork was in it's been good. Need to stay on top of them to get anything finished. Older will have a challenge with this.

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

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Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
5
5 Photos available
9.3
Review Score
9 reviews

Management can always be counted on. Last year we were without power for several days. Staff came in and slept in the building, took food to people that were unable to climb the stairs cooked outside on...

Provides: Independent Living

Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.3
Review Score
112 reviews

Everyone here are good to good from staff to dining facility personnel. Maintenance medical and the who help improve the facility.

Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
42 reviews

They have been really great they communicate really good if something happens and they really seem to care about moms well-being. I would recommend to others.

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
43 reviews

The staff is very kind and caring. They treat everyone with respect. The facility is clean and it doesn't smell like urine. My dad was happy there.

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,543 reviews

Review Score

2,543 reviews
8.9

Out of 10


5 star

60%

4 star

26%

3 star

9%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 729 reviews in the last 2 years. Over all time, Merrill Gardens has 2,543 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,524
646
204
74
95
Date Submitted
171
359
729
Reviewer
294
1,580
610
21
Care Received
806
755
982
281-300 of 2543 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
August 28, 2024
Verified Review
Recommended

The staff help develop a family based network with residents. Administration is slow to respond sometimes. The food could use more variety in the rotation. Some dishes are over cooked and MANY dishes have too much salt.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Resident/client
Independent Living
August 27, 2024
Verified Review
Merrill Gardens at Brentwood review

Merrill Gardens best of Brentwood is well deserved. Their emergency responses are text book. I like the high degree of social interaction between residents and between residents and staff/management

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
David C - Family/Friend
Assisted Living
August 26, 2024
Excellent community!!!

Our mother has been in MG for about 4 months. She was in another community for about a year, and that experience was absolutely awful. MG has been everything we hoped for. The staff is incredibly responsive and caring. I would give it 10 stars if I could.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mary S - Family/Friend
Assisted Living
August 22, 2024
Home away from home!

My older sister has been at the MG / University for 10 years. She had been living on her own but suddenly found herself needing a little more community support. The staff at MG is amazing - providing support and encouragement and all the while respecting the need for independence. MG offers a wide variety of actvities for their residents - open to everyone including family but no pressure to join in. Come and take a tour - you won't be disappointed!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
August 20, 2024
Verified Review
The Pines Of Newmarket review

The Pines is a perfect fit for my Mom. The staff are are kind, courteous & friendly & very nice to mom. There are a lot of fun things for me to do when she feels up to. For the value for cost, I can't answer this as my brother & sister handle this part. As far as I can tell, the staff always looks out for & will call my sister asap if there are any issues. I would recommend this community to other families based on the experience we have had.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Family/Friend
Independent Living
August 20, 2024
Verified Review
Merrill Gardens at Glen Mills

The staff and residents are very nice. Apartment sizes and amenities offered are great.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
Mike G - Family/Friend
Assisted Living
August 20, 2024
Verified Review
Great facility

The staff there are really great, and turnover has been relatively low, which means the people who care for mom on a daily basis are very familiar with her needs. Also, she has friendly people dropping in to check on her frequently throughout the day. In addition to three meals a day, someone also comes by with snacks (fruit, granola, cookies, sandwich bites, etc) twice a day.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Michele B - Family/Friend
Independent Living
August 20, 2024
Verified Review
True Wood made my father feel like he has a life again after my mom died

I am there twice a week. I talk to my father every day at 10:00 AM. I interact with all the people that live there. It is a very great place. They are so helpful and friendly really great with their activities. There's always live music. They go on trips. It's a really great place. The people that work there from the present all the way down are awesome.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Cindy G - Family/Friend
Assisted Living
August 16, 2024
The staff is the best part of this place.

My mom has been at the Pines for 9 mos. now...I know that she is well taken care of and all her needs are met. The staff is wonderful and caring and I can't say enough good things about them. They are quick to respond to any questions/concerns we might have..The food is terrific. The administration plans some fun nights for the residents at least on a monthly basis on top of the daily activities...

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joy - Family/Friend
Assisted Living
August 16, 2024
Verified Review
Nice community

I feel good having my daddy there and not have to check on him every single day because I know they're taking good care of him. We would definitely recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Bonnie C - Resident/client
Independent Living
August 16, 2024
Comfortable living here

My name is Bonnie I love to live here at Merrill Gardens / Glen. Mills , I am very comfortable and feel very supported and loved by everyone . I have made so many friends here and hope to make more Our bingo and all the games are so fun in our pub !!! Come join us we have a lot of fun here ! I have lived here for 16 months and I wouldn’t change a thing .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Merissa - Family/Friend
Memory Care
August 15, 2024
Verified Review
Attentive and dedicated staff

Price increase was fair after a discussion. Staff is VERY attentive. Even the weekend staff. Everyone there cares. They ask how the family is doing and are very genuine. The facility could use an update and a deep clean. Fresh paint would help.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
A C - Industry reviewer
Independent Living
August 13, 2024
Truewood by Merrill: A Home Away From Home

I've been incredibly impressed with Truewood by Merrill in Pinole. The community has a warm and welcoming atmosphere, largely due to the amazing staff who have become like family. Many of them have been with the community for over a decade, demonstrating a true commitment to the residents. The location is absolutely fantastic! It offers a peaceful and serene environment while still being conveniently located near amenities. I've noticed that the community is undergoing some wonderful renovations, including fresh paint, new lighting, and upgraded carpeting. The attention to detail is evident, and it's clear that the community is dedicated to providing the best possible living experience for its residents. The new outdoor railings are a great addition and enhance the overall appeal of the community. I wholeheartedly recommend Truewood by Merrill to anyone considering independent living. It's more than just a place to reside; it's a place to thrive and build lasting friendships.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
August 2, 2024
Verified Review
Welcoming, friendly and where I would live if I were old enough.

I was helping a friend and he moved into Truewood. He is still there and happy. It is a very nice facility with updated apartments and lots of activities. Welcoming, friendly and where I would live if I were old enough.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
August 1, 2024
Verified Review
Truwood New Bern Review

They seem to have a lot of activities for the residents and all the staff seem very nice and caring. Room sizes in the memory care unit are just fine. Not too small. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
July 31, 2024
Verified Review
Would Recommend

Like everywhere, some employees are fantastic, others less so, and some are somewhere in between. But overall, we feel like she is in good hands. I would recommend Merrill Gardens at Gilroy to others looking.

Cleanliness

5

Friendliness

3

Meals & Dining

3

Care Services

5

Activities

4

Staff

4

Value for Cost

5


5.0
Cathy - Family/Friend
Assisted Living
July 30, 2024
Verified Review
Review for Mission Ridge

It's like one big family!!!! Every time I go to visit I get a hug from someone ! My dad is in memory care and everyone there is amazing!!!! It is still so hard to leave him but he has such a great relationship with all the people that take care of him!!!!! It's such a beautiful facility and such caring wonderful people!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Hencs - Family/Friend
Assisted Living
July 29, 2024
Verified Review
A wonderful and safe place for your loved one

The staff is very friendly, they also make a very special effort to get to know each resident , there needs and family members personally. We have always felt very welcomed, and have seen the personal help and needs to the residents. As far as the food goes, they did have a meeting with the staff and residents to work on this. It is very pricey, but she's very happy there so you can't put a price on that.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kristin C - Family/Friend
Independent Living
July 26, 2024
Verified Review
Strongly recommend putting Truewood on your list.

The staff there are very friendly and caring and it is a big reason. I chose Truewood over some of the other facilities in our area. The independent living apartments are on the older side however, their well-maintained. The grounds are pretty and they're very accommodating for customizations if desired. If they are still offering the independent plus program that is a fabulous option for people in independent living that need to be checked in on. It provides assistance with meals by bringing them to the apt. if they're not up to going to the dining room laundry, cleaning in case of my mom an occasional dog walk.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
July 25, 2024
Verified Review
Our family is extremely grateful for the care and love that was given to our mom during her 7 months...

We we're very impressed with all aspects of Truewood by Merrill, New Bern! They cared very well for my mother-in-law who just passed away almost 2 weeks ago. Thank you so much for your help in finding this facility. "Our family is extremely grateful for the care and love that was given to our mom during her 7 months at Truewood

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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