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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 3,268 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

3,268 reviews
64 communities
8 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
59 reviews
Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
44 reviews

All leadership staff goes above and beyond to make the residents feel comfortable, safe and secure. The dining room servers do an outstanding job of helping the residents. I’ve lived at Mission Ridge since...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.8
Review Score
29 reviews

Just enjoyed a fabulous Thanksgiving dinner hosted for the residents and their family and friends !! This was outstanding- the food, company, and environment. This place always has the best activities...

Provides: Assisted Living, Memory Care, Independent Living

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
73 reviews

My dad moved into The Pines six months ago. The nurses and staff are friendly and courteous. They treat him with respect. They joke and laugh with him. They have taken special care to learn his particular...

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
5
5 Photos available
9.7
Review Score
16 reviews

Staff is very friendly and helpful Many activities for everyone. Food is pretty good. Cleanliness is excellent. 2 bed room is good size. Bedroom could be a tad larger.

Provides: Independent Living

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
98 reviews

My dad really loved it there, he moved out in February, just met a lady and they had other plans! He especially loved the food and the staff! Hopefully if he needs too he can go back there!

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.6
Review Score
78 reviews

5 stars across the board! The staff the amazing! They are knowledgeable, friendly and helpful. They go above and beyond. The facility is very clean and the food is delicious with many options. I also like...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
78 reviews

I wonder give them a 5 in all the categories. I'm very pleased that I selected Merrill Gardens. I like the staff, the food, and I've met some very nice residents. I'm also getting excellent rehab for my...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
26 reviews

All office staff are friendly and helpful. The caregivers that we have worked with are very friendly and caring. Dining room staff is very friendly and so is the cleaning staff. Overall it is a very...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.7
Review Score
67 reviews

It was a bit rocky at first but my dad seems very content. Everyone is pleasant and helpful. Nursing staff has been responsive to my dad's needs. My only complaint is with the doctor who visits the facility....

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

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Eagleview Landing

650 Stockton Drive, Exton, PA 19341

Starting at$X,XXX+ monthly
17
17 Photos available
14
14 Floor plans available
9.7
Review Score
19 reviews

I attended breakfast with Santa this past Saturday with my mother who is a resident in Exton([removed name]), and my 2 year old granddaughter. We had a great time with Santa and the Chef [removed name]...

Provides: Assisted Living, Memory Care, Independent Living

Introducing Eagleview Landing, the newest senior living community in Exton, PA. The location just outside Philadelphia, Pennsylvania is close to perfect. The comfort of Independent Living, Personal Care and Memory Care is reassuring. And the luxury? Isn't that always nice? Eagleview Landing is...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.7
Review Score
75 reviews

This is an exemplary community! The community is extremely clean, and very well taken care of. Attention to detail is at the forefront with maintenance & staff. All employees are very loving and know &...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.6
Review Score
32 reviews

What we like the most about the community is that the staff are kind and attentive. The community is clean and organized and the staff have been helpful and supportive supportive as my mom is there in...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.6
Review Score
24 reviews

[name removed] was kind, warm, patient, and helpful. The food from the scratch kitchen is delicious. The available 2br/2bath apartment on the 3rd floor is a much lower rent than units with a full kitchen and...

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.5
Review Score
68 reviews

On a scale of one to five, I would give Truewood a four only because the food wasn't up to my mother's standards. Otherwise, everything else was great! The main entrance, living area, dining room and other...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
48 reviews

This community truly feels like family—many employees have been here for more than 10 years, which speaks volumes about the culture and continuity of care. Located in the heart of the Seattle metro area, it...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.5
Review Score
143 reviews
Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.4
Review Score
68 reviews

The majority of the staff are very nice, of course with a few exceptions. We have found that some of the help is not very friendly, or accommodating. The food so far is ok. Her room was not clean when she...

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

... Read more

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
71 reviews

Having toured other facilities, Morning Star (new management) since January is a good fit for my mother. The location is good. The "dining experience" needs improvement. Thought there would be an "open door"...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.3
Review Score
44 reviews

The staff here at the Merrill Gardens retirement/residential community, in Santa Cruz, Ca., where I reside, can be described as tremendously essential, responsible and wonderfully attending supportive, not...

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more

Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.3
Review Score
128 reviews

The facility was great. Everything about our experience was positive. The staff was so caring and professional. We would highly recommend Truewood.

Provides: Assisted Living, Memory Care, Independent Living

Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

... Read more

Merrill Gardens at Woodstock

12730 Hwy 92 E, Woodstock, GA 30188

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.3
Review Score
38 reviews

Staff admin - caring, empathetic, engaging. The remember you, the respect your parent, they share when there is something going on in a respectful manner. Any doable idea is welcomed. The manager is direct...

Provides: Assisted Living, Memory Care, Independent Living

This beautiful community outside Atlanta oozes southern charm with all the modern conveniences - including spacious apartments with washers and dryers and full kitchens in most units, a theater, wine bar style bistro and lots of cozy common areas. Relax with friends in the landscaped courtyard or...

... Read more

Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.3
Review Score
28 reviews

This has been a great place since I moved in a for years back. The new owners are making great changes. The food is excellent and the staff is friendly.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.2
Review Score
49 reviews

Right now my views on Merrill are in flux. I sent a Valentines floral gift. My card was removed and placed in someone's office! I was told that flowers were no longer allowed. OK, only a bit of notice would...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services, including diabetic...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.2
Review Score
27 reviews

Mom has adjusted well and is very happy in her new environment. Staff is caring and keeps the family well informed which reinforces our decision to place mom in their facility. Mom is kept occupied with lots...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,689 reviews

Review Score

2,689 reviews
8.9

Out of 10


5 star

62%

4 star

25%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 785 reviews in the last 2 years. Over all time, Merrill Gardens has 2,689 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,643
668
204
76
98
Date Submitted
233
422
785
Reviewer
327
1,667
636
20
Care Received
864
814
976
241-260 of 2689 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
May 28, 2025
Verified Review
Genuine staff

The staff are more than willing to help us through challenges. Seem to genuinely care about residents. Room sizes are adequate. Amenities are varied and plentiful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kathryn - Family/Friend
Assisted Living
May 27, 2025
Verified Review
residents and their families being surrounded with welcome, respect, and care.

Definitely 5 for all the categories. My sister, who had a hard time accepting the idea of moving out of her home, where she was living alone with her cat, into Assisted Living, is now happy with her life at Merrill Gardens Tukwila.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Wayne - Resident/client
Independent Living
May 22, 2025
Verified Review
Nice community would recommend

What I like the most about the community is the friendliness of the staff, and also the other residence. Yes, I would recommend this to others like I say the staff is friendly

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Cathy - Family/Friend
Independent Living
May 20, 2025
Verified Review
They became our family!!

I would give 5 to it all but I'm moving my parents to [community name removed] because my dad recently had to have a catheter and they don't do those there! The staff they were awesome!!!! Food was amazing!!! Yes, of course we would recommend this community to others!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
MA'AT - Family/Friend
Independent Living
May 16, 2025
Verified Review
Such a blessing

The staff is unbelievable. They are really a team, which is rare these days. They are very welcoming and supportive and encouraging. The staff goes above and beyond to provide support and comfort. They are excellent communicators and make all of us, not just the resident, feel welcome. The food is prepared by a gentleman who is an actual chef. He is kind, pleasant, and very accommodating. To say the overall staff is accommodating is definitely an understatement. The environment is clean, well lit, welcoming, and geared towards comfort and socialization. That is a very important element in a living facility, such as this. The activities are well thought out. Well advertised. Well attended and very appropriate given some of the limitations of the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joy - Family/Friend
Assisted Living
May 13, 2025
Verified Review
A very nice community

What we like the most about Mission Ridge is The staff and really just everything. We would definitely recommend this community to other families based on the experience so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
May 12, 2025
Verified Review
Feels like a resort

[name removed] loves it! The staff is third party contractors and the facility is like resort.


5.0
Michael D M - Toured community
Independent Living
May 10, 2025

I was very hesitant about moving into any senior living facility. My family and I looked at several places and Mission Ridge was by far the best fit for me. The pricing is fair, comparatively speaking, it’s a new facility, very clean and well managed. The staff has been great, they really treat you with kindness and respect! The food is good too.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Chris Roebuck - Family/Friend
Memory Care
May 10, 2025
Wonderful helping staff

The staff and the management are very kind and helpful helping us with all the things we need getting my mother moved in and helping her with her needs . Merrill Gardens has so much to offer her with things for her to do and enjoy she loves the music and has a great time meeting new friends and there company . Mom has settled in better than we could have hoped for and is having a lot of fun . We are so blessed to have such a wonderful group of care givers looking after my mother Merrill is a Great and vert clean place and we are very glad we found it .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Bob C - Family/Friend
Memory Care
May 9, 2025
Mission Ridge is amazing -

We recently moved my mother-in-law from a different senior living facility into the Garden House (memory care). Wow! What a difference this has made in her life. She loves it. The entire staff at MR is truly amazing. They are so in-tune with her needs, anticipating them at every turn. The facility is nearly new, immaculately clean and the food and dining system is creative and second to none. I've had some recent experience with other family members in other facilities in the area, I can honestly say they didn't hold a candle to MR. The facilities are top notch, but it's the kind and caring staff that makes this place special for our mother-in-law. And the management team is top notch and so professional. I rarely complete surveys, especially rating all 5-star but this facility is truly deserving.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Virgina M - Resident/client
Independent Living
May 5, 2025
Best place to live

I love all the extra activities that are available. The staff are very friendly and professional. I moved here because it’s a beautiful place and I have zero regrets about moving in almost 4 years ago.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Adriana Irvin - Family/Friend
Assisted Living
May 5, 2025
Turners Rock is my mother's forever home

It is always stressful and sad to need to have a loved one placed at an assisted living facility. It is not easy when you get to that moment. You may worry about how your loved one will feel or be treated. But Turners Rock was such a blessing for my mother and us. This is a beautiful place. It just seemed very elegant, almost like you're going on an expensive vacation. The staff were extremely cordial, knowledgeable, caring about each resident as an individual and their family members I genuinely can’t say enough about [name removed] , [name removed]and [name removed]are exceedingly kind and give one-on-one attention. The place is quiet, peaceful, clean, with delicious food, and has different activities every single day. We are extremely impressed with this facility! Thank you so much for taking care of our mother. He loves being with you in this luxury resort style senior living community. We appreciate you very much. We couldn't be any happier.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
PG - Family/Friend
Assisted Living
April 30, 2025
Verified Review
Review for Murano Senior Living

The staff at Murano are the friendliest, kindest of any of the MANY facilities we toured by far. Most more than once. Ask about employee retention. Very important. Murano's is better than others by far. At least in 2025. Muranos memory care a FIND. I never knew that Montessori worked with adults with dementia after his work with children. Having many stimulating daily activities and a sense of purpose is the difference between being taken care of and having a life

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
John V - Resident/client
Independent Living
April 28, 2025
My forever home

This place offers great companionship, great food, great people and makes life worth living. The food is really good and they have extended hours to accommodate my busy schedule .This was best decision me and my wife could have made.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Peggy D - Resident/client
Assisted Living
April 28, 2025
The best place to live

This place is so friendly a there are lots of fun activities to participate in. The food is also delicious. I love living here. I also volunteer in the book club and help read books to those residents who have trouble seeing.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Margaret G - Resident/client
Independent Living
April 28, 2025
The best decision I made

This place is a very friendly and accommodating environment to live in. I just love THE PEOPLE! I have met a ton of new friends while living here and I am so glad I made the decision to move in. I love living in Turners Rock

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Nancy C - Resident/client
Independent Living
April 28, 2025
I love it here

This is the most friendly place. When my husband and I were 85, we had to think of a place we would retire at. So we began our tours. We were on many waitlist. My husband has a friend who recommended we take a tour. We did and boy were we surprised. We immediately went on a waitlist and we couldn’t wait to get that call when an apartment was available. We saw the apartment and were blown away at how beautiful it was. This was the best decision we could have made, for ourselves and for our family. The staff are so friendly and the food is delicious. I am grateful for all the friendships I have made while living at Turners Rock!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 28, 2025
Verified Review
Merrill Gardens at West Chester review

There are lots of social activities if those wish to partake beautiful facility clean and staff is excellent. They take well care of the residence. Food is good.


5.0
Sherri S - Family/Friend
Assisted Living
April 28, 2025
Verified Review
Parents are happy

My parents are very happy there. It is quaint and cozy. Seems more personal than the larger type of places. We have found the staff to be very friendly. They keep a very good "eye" on the residents. The facility has gone through a recent decorative remodel and is updated. Each floor consists of two "neighborhoods" making it more comfortable. Each neighborhood has a dining room. My parents, as a couple have their own dining table allowing them to keep a few things on that table permanently (like peanut butter, sugar free syrup, Splenda). There are plenty of social activities daily for those who wish to participate.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Valerie B - Family/Friend
Memory Care
April 25, 2025
Mom has settled in and is enjoying all the activities for Memory care!

My Mom went to live in Memory care at Pine Rock Manor in May 2024. She did have an adjustment period but now is very happy and smiles a ton! She takes part in all the church services, concerts and activities of which there are many. The staff is very accommodating and you can talk with the nurses whenever you'd like to as there is a dedicated nurse option in the phone tree. They have eyes on the residents all the time and get to know them pretty well. Memory care has very unique challenges with each and every resident as (lets face it) they can do some strange things. For example my mom put her dentures in the toilet. Why? Who knows, bless her heart! Now staff takes away her dentures and returns them in the morning! All is well. It is a very challenging environment for staff but they do a great job! Staff tries hard to personalize care for everyone. I'm sure it's not a good fit for every person that comes to work in memory care. Lots of patience is required!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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