Merrill Gardens

My mother is a resident at Truewood by Merrill Clovis and the experience has been great. My mother really enjoys the food. The staff is very caring and friendly, and they are always cleaning. They send texts about important info, also. Most importantly, my mother has not declined mentally or physically in over a year since she has been there. As for the activities, [name removed] keeps the residents busy and he does activities with them to stimulate their minds, but my mom doesn't always participate.

Our family would definitely recommend Truewood by Merrill Georgetown-because it is a smaller facility and it has a family feel. The common areas are bright and inviting and the dining hall has the feel of a nicer restaurant. The staff treats each resident with dignity and every day there are a variety of activities to participate in. My Dad has had several medical emergencies and the staff was in constant communication with us and extremely helpful.

First the reception and greetings received as we were joining the community was great. We are very pleased with our decision. The facility is brand new with modern kitchen appliances including the washer/dryer combination in the apartment. Staff has been very helpful as we settled in after moving. We found the food and service to be of high standards. The variety of entrees and desserts are extensive and the everyday fining menu provides a variety of choices. Rooms are quiet and the HVAC works well and provides consistent comfort. The atmosphere is very peaceful with a feeling of relaxation. A variety of activities are available that permits a blending of the neighborhood based on personal interests. Quality cable tv and Wi-Fi are provided and provides great entertainment. The Independent Living is truly independent and encourages a feeling of neighborhood.

After exploring numerous retirement communities, Truewood stood out as the most welcoming and affordable option in Seattle. [name removed] exceptional dedication shines through her ability to cultivate meaningful relationships with residents, support staff members, and offer valuable insights during tours. Her warmth and expertise instilled in me the assurance that my grandmother would receive top-notch care and comfort at Truewood. I wholeheartedly endorse Truewood by Merrill, First Hill to anyone seeking a supportive community for themselves or a loved one.

Staff has always shown kindness, patience and care. Super accountable in all matters.

I moved my sister and husband there. The signup and move in activities went smoothly. Helpful all around, including maintenance staff in connecting Internet and TV. At first dinner a couple of residents volunteered they had moved from another residence and were much happier.

Staff is very friendly and care a lot about the residence. My mother fits in well there as everyone is friendly. The value is rated a 4 due to the 8% increase on the first year anniversary, that was harsh.

I had a great experience with Merrill Gardens before my dad decided to move he was in two places that weren’t mentally healthy or social. He loved the atmosphere and people off the bat. There are still many things yet to come with Merrill Gardens and the area surrounding it. I love the grounds and their historical background. The people there are wonderful, although I do know seniors can get a bit grumpy. To be honest if I could move in today at 40 I definitely would but I have to wait another dang 22 years and hopefully Merrill Gardens being a family owed and operated and focused they will still be great when I come of age.

It's all about the leadership. Shane runs the place and he is so full of love for everyone, residents, staff and families. It's rare to fine someone this gentle, caring, and thoughtful. That transcends your all the staff, who work hard, sometimes to exhaustion, to help one another and the residents. I've never seen or heard an unkind or thoughtless word or deed. I can only hope to find such a place when it's my time to choose.

My loved one was a resident at Merrill Gardens at Rolling Hills Estates in Memory Care. The staff on the Memory Care floor were exceptional! Everything about the experience was great. I do have one suggestion: that the office staff be more knowledgeable about the tiers of service and how much things cost/how they are calculated.

Merrill gardens and the staff at Willow Glen are the perfect fit for my mother and I'm very satisfied.

The place is great! We are so grateful for Merrill Gardens at West Chester. It's absolutely the best place for my father. The staff and GM are unbelievable, attuned to my Father's Day, his comings and goings and are so kind. I was looking for a facility where he could age in place and we found it. I enthusiastically recommend it but most importantly the biggest critic, my dad, gives MG a big thumbs up. Before MG my father was at a huge senior community which no longer worked for him. I wish I would have known about MG earlier. If you're looking for a senior living place for a loved one, make sure you visit Merrill Gardens at West Chester.

I would recommend this facility to others. Friendly and attentive staff. Move in smooth. Keep in touch with family. Food good, but not gourmet. But can order whatever they want. Plus can pre order and eat in room. Always clean. Hubby bed made daily and helps with shower. Laundry done. Pub parties often and fun. I join often. Nurses come often to room and redress wounds. Lots of daily activities. They just had rate increase, but still less than most other places I have seen.

We like the overall feel of the facility; it's very nice yet still has a welcoming/ relaxed atmosphere. Service & staff are very friendly & attentive.

My mother, [name removed], has been a resident of the pines for over 2 years. I have always been very pleased with the care she has received. The staff is always very helpful and pleasant to deal with.

Unfortunately, my father-in-law passed shortly after we moved him into the community, so our overall experience was somewhat limited. That said, it seemed like a great place. The staff was awesome, especially under difficult circumstances. I wish he had had more time there

Staff is extremely helpful The facility is old but they are doing a good job at keeping it safe The food needs to be better quality. Also it would be great to have different types of eggs in the morning They raised my rent to $225. I am on a fixed income so with this raise it doesn't leave me with much money I live in a studio apartment with no view just a view of the rooftops

It is with great pleasure I tell you how pleased I am with the excellent care my boyfriend's mother is given at The Pines of Newmarket. During the several times I have accompanied him there to visit his mother, I have seen the loving, compassionate care she consistently receives from the outstanding caregivers employed there as well as from management personnel. The thing I love best about the Pines is that the care being provided is genuine and never rings a false note. I would recommend the Pines to anyone looking for an excellent place for a loved one.

My mother has been at The Pines of Newmarket for 2-1/2 years. From the beginning, I knew it was the right place for her. The nursing and care staff all take the time to get to know her, they know what she likes, or doesn't like, and they respect her preferences. If she doesn't like what's on the menu, they provide something else. [names removed] of the administration are always pleasant and ready to help the family with any needs. The nursing and care staff are very kind to Mom and the family. [names removed] and others whose names I'm unsure of, usually stop to speak to Mom and the family. The facility is clean and well-maintained. There are bulletin boards with information about the day, and upcoming activities. We arrive to visit mid-morning, and there is always something going on such as live music, a game of Bingo, reading aloud about history or current events, or a craft activity. I highly recommend The Pines of Newmarket to anyone in need of care.

Very friendly, staff knows everyone's name, good facilities, good food. Recommend.