Legend Senior Living

My parents have been at Legend at Mingo Road for about six weeks now, and overall, I would say the community is just alright. It’s a nice place, but there are definitely some things that need improvement. First, they really do need to improve their food. It’s not good at all. Second, there is a large employee turnover, especially with the lower level employees, and I really think they need to be better trained and better supervised in general. Overall, it is very clean, and they do have a lot of activities, but for the money, they should have more competent staff and better food.

I toured Arbor House while looking for living options for my mother. I thought that it was a nice place, but it was a little older than some other communities I looked at, and it was much bigger. I was afraid my mother might get lost there. I ultimately chose another community for her care.

This is a brand new community and they are still working out some kinks. They have an extensive menu, however they have had a turnover with the chefs so sometimes the food is not as good. The staff seem tired as they are still trying to learn. The people that work here are very friendly. Mom has made friends and we are hoping things will improve as more residents move into the community.

Short term stay for my wife with multiple sclerosis. Rooms are nice. Food is fair. Activities are good.

With my mom's personality being taken into consideration she really loves the place. She is doing well and being taken care of well. For me, I would like her to engage in being more social but that is not my mother's personality. She won't go into any common areas for fear she will have to sit and talk to people. The community for the 4th Of July had a wonderful picnic that the residents and their families were invited to join however due to previous commitments we not able to but from what I was told it was very nice. The staff is wonderful especially the executive director [Removed]. In the beginning of the process, he responded within a 48-hour time frame to my inquiry and spent the time listening and addressing all of my concerns about my mom and her challenges. After speaking with him and doing extensive research there was no reason to tour any other communities I had found what I was in need of to ensure my mother was well taken care of and to give me the piece of mind.

I have visited this community a few times to entertain the residents. The people I have met were nice. The community looked clean, however there was a slight odor.

The place was nice and the people that I worked with were great. Victoria was very professional and very nice. The property was clean and neat. Everything was excellent we really like everything that is going on here.

It has been fine for my mom. She is happy with her room and they way that we set it up. Currently they do not have an activities director and they can re-vamp and variety to their meals. They stray from what they advertise to the residents. Use a lot of gravy, pasta, rice, and canned fruits. The community has many people in the Assisted Living side which she is getting use to.

The staff at the Legend at Tulsa hills are friendly and the place is clean. The main thing is that I wish they had rooms that were wheelchair accessible. It is hard for my loved one to do certain things because the rooms and common areas are not designed for wheelchairs.

I was not happy at the end of my tour of the Sunrise Senior Living. The lady that took me around, [Removed], was like a car salesman. When I was leaving she told me "you'll be back". She did apologize to me after but the place was not a good fit for my loved one.

This community did not seem as nice as I would have thought for a newer community, The rooms were smaller and it was a little more expensive than the community we chose. The staff were nice and knowledgable.

My loved ones are okay and still going through the adjustment period. They are able to join in activities and they are making friends too. The meals that are served seem to be suitable. The staff are able to make accommodations to the meals.

My Mom has lived here for a little over a year & yes they have undergone some changes.... Changes for the better! They have a new Chef who actually cares about the quality of the food he is providing for the Residents. A new Director of Nursing who is holding the staff accountable. It is & always has been a warm, cozy& home like environment. I feel my Mom is safe & cared for.

They can find more things for some of the residents to do. Mom is active and likes to do things and sometimes this place is not stimulating enough for her. I have seen the workers serving residents breakfast without wearing gloves and then licking their fingers if they got food on their hands. Not sanitary at all. Most of the workers are helpful to the residents and treat them like they are their own parents. I have had only one incident with them so far and they had lost a lab order for a blood test and then they lied to me and told me she had the blood test, when she didn't. My Dr. wasn't happy that she didn't have the blood test, but the next time I guess I'll have to handle it myself. The residents that live on the assisted side seem happy and content.

I think overall, everybody that works here is very, very friendly. The know all know you by name. I was very disappointed in the food and the dining room though. The food is improving, but people come in to this beautiful dining room, and there are just wheelchairs everywhere and it makes it hard to move around. I also expected a little more activities.

My personal experience is limited to the memory care unit? The care managers at Harbor Chase were very good - they clearly got to know the residents and how to respond to different residents' quirks and eccentricities. I sometimes felt the facility could be cleaner and that the management needed to tighten up a bit. It is extremely expensive and, for what we paid, the floors should not be sticky, nor should there be bodily smells. (I understand accidents happen, especially in the memory care part.) Communication was not always good, and for what we paid, I thought the company could afford some updating and repainting. Also, we used the services of a nurse who makes regular visits there and who is loosely affiliated with a local doctor, thinking that it would save us trips to the doctor's office, but communication was not good with her either. I don't know why Harbor Chase doesn't allow other doctors' offices on site, but I would think twice about recommending it as long as they are using the same nurse and doctor's office. For a resident who is still able to get to his or her own doctor without too much trouble, that might not be an issue. All in all we are grateful for the care our parent received there?

My mom has been at Solana for almost two months. The people who work there are amazing!!!! It is a beautiful facility, very clean, very friendly, and I feel my mom is getting good care. BUT I have had problems getting paperwork submitted to the insurance company and that is a real issue. Also, my mom is not happy with the food (I will acknowledge she is picky, but there is a happy medium where lunch and dinner could get a bit better and she could expect less). Other than that, there are no complaints, just gratitude that we found such a good place with great people. I will post back in a month to say whether my issues have been resolved.

It's hard to put in words. I love it - but then I'm not happy about some things. The timing of giving medications need to be improved. They are almost always late. The food is improving but still needs help. The billing dept. is confusing if not - it's not understandable. Outside of those few things I feel very content with the environment, appointments throughout the facility. I felt right at home when I first entered it. And still do. The staff and residents are very pleasant and cheerful. With our new directors I am sure all these things will be addressed.

We've recently had a few issues. On one instance his clothes got lost. On another there was no hot water for his shower. With those exceptions, it has been good and dad is happy there. There is great social interaction there, and dad is very happy with the activities. They are very sincere in making sure everyone is and feels included, and the staff is always very knowledgeable of what he's been doing and are great at keeping me informed. Overall we're happy.

Emeritus was a very clean, well kept up facility. The staff was efficient and friendly. The staff changed over during the 4 months my mom was there and that was a little disturbing. The head nurse and other staff changed. My mom chose not to participate in a lot of activities but it seemed there was many available. The Physical Rehab people there were great. The food was ok mom said. Mom felt safe there.