Legend Senior Living

My mother's been at Windsor at Ortega for a little over 2 years, now. Overall she's very happy. The nursing, housekeeping and office staff are all friendly and personable and really care, individually about the residents. When Mom needs to be away at the hospital for a few days, staff at Ortega are genuinely concerned about what's going on with her, how she's doing and when she might be back. When I'm there, I've never passed a Windsor employee who didn't say hello and give me a truly genuine smile, and if my Mom's away, actually stop and ask how she's doing and what's going on with her recovery. Recently, my mother and I hear about a new assisted living facility about to open much closer to me than the Windsor. It was equal as far as policies, offerings, etc., in most ways otherwise, and very close in price, with the only real difference being a much closer distance from me. After considering a tour only very briefly we both agreed we just weren't interested. My mother is so happy where she is and has so many friends, activities and more or less "family" feeling connections at Windsor that we just aren't interested in moving her, or her in moving. Having said all that, the only fault we would find there at this time is that care staff is often short-handed and really should have more working on certain shifts, especially at night. Even with that somewhat of a problem at times, my mother is not interested in leaving the Windsor anytime soon.

Beautiful facility. Not sure my family member would like the "neighborhood concept".

Enjoyed our visit with [Removed] and the information she gave us on insurance and property was great! The rooms did not have the amenities-fridge, microwave, cable included in rooms. Room layout was nice. It does have the homey feeling and plenty of activities.

Lovely Facility. Very Resort, Hotel feel throughout.Gorgeous lobby with lots of activity. Debbie, admissions, very caring , kind, and knowledgable. Negative-not all inclusive monthly fee; add ons for every thing which makes it difficult to predict final monthly cost. Plus $3000 one time application fee!

The Arbor House Assisted Living was a very nice place. It was clean and everyone that we came into contact with was very nice. When we toured it, we had already found a community we liked, but this place was very nice as well.

So far everything is working out pretty well since our move to this community. There is still some issues we are working out, but hopefully with time things improve. This is a nice community. They do a good job with the cleanliness of the facility. The staff is good for the most part, but they seem to think since I live with my wife, that I have to take care of her most of the time. I would like for them to be a little more attentive. They have a new chef, and hopefully the meals improve. It is still a work in progress, but this is a good community overall.

This community is fantastic, unfortunately though it did not seem to be the right fit for mom's personality. It seemed like an active community. The people we met during the tour were nice and helpful.

The Rosewood was a very nice place! During my tour, I noticed that it was very visually appealing. The place was clean and organized. The staff was all friendly and welcoming. When we were walking around, the residents were doing activities and did not seem very motivated, my mother is very active so it would not have been a good fit for her.

My brother really enjoyed his stay while he was at this community. They staff where all very friendly and treated him just like he was family which made him feel very welcomed in there facility. They had a great meal selection to choose from and the great thing about the menu is if you did not like the food they where serving you could choose an alternative meal to eat. I would defiantly recommend this place to anyone looking into retirement.

Being a new family and my mom has had two other moves this year, I think things are working thus far better than the other first rated places. Health staff & care seem to fit her needs. Plus she has a caregiver 25 hrs/wk. Since it does not claim to be mostly for folks of the same faith, it’s a little overwhelming with xmas music playing so much. And they do not offer services for other faiths on site. So that would be nice. Love the pet therapy policy, It’s hard to get her to her doctors in the City, so we’ll have to see about getting her an alternate MD yet the better hospitals are in the City. Their care philosophy is a good one. “Aging in place”. The biggest problem is that at such a high cost of living, you’d think they would welcome credit card payments. I believe at this level of care, that should be a courtesy without question. A little policy & info sharing up front would help the transitions, otherwise, it’s as good as I’ve seen it at anywhere! And it’s at the top of a hill, to boot! Great sunrises! Keep up the good work!

My mother is still adjusting to the change. As far as I know, the staff has been helpful. The place is kept clean. The meals are very good. They have a large variety of activities available for when my mother is comfortable.

My tour of this community went very well. The staff was wonderful, they answered all my questions. Also they were informative. The community looked well maintained, and clean. I was very impressed with this community. We happened to find another community that fit my mother needs better, but this is a very nice place.

My mom is getting very nice care from this community. The staff seem to provide the right care for her and she says the meals are fine and looks to be good. I would recommend this community to my close ones.

This is a great community. The staff is wonderful. My mom is looking really good and like being able to get involved with activities. The food appears to be good with a nice variety. She is also happy that the rooms are very clean. We would recommend this community to other families.

The staff is very friendly, however I would like to see more encouragement of residents to participate in the daily activities. There is only one registered nurse and one LPN on staff. The community is clean and the food is good. They clean her apartment and do her laundry

We've used Sunrise of Dresher for a brief respite stay for our loved one, and overall I think they do a very good job. The folks here are friendly, supportive, and provide a very uplifting environment for the residents. It really gave us a lot of peace of mind knowing that our loved one was in a comfortable, safe environment. We did have a few issues with care instructions not being communicated between shifts and some issues with the meal service, but they've been very willing to work with us to get these corrected.

Nice facility and nice staff. 32 rooms. I was there at lunch and the food looked great.

My loved one has absolutely loved participating in the activities and is kept busy throughout the day. The food they offer is tasty and a variety of options are given. The overall staff is great, although the nursing staff could be more prompt on getting information back to families of loved ones.

My mother in law is doing well here at this community. It has been a nice transition for us to this community. They are willing to work with us and listening to us in regarding her care plan. We do feel like she is in good hands here, and receiving good care. They have a good staff, they have been helpful and attentive. It is a good looking community, they do a good job with the cleanliness. It has been a good experience so far. I would recommend this community, we are satisfied with her move here.

My mother is doing decent at this community. It has been a difficult transition for her. This is a great community. This was by far the best community we looked at. They do a good job with the cleanliness. They are trying their best to care for her. I know she is safe, and hopefully with some more time she becomes more comfortable. Overall this is a great community and I would recommend it.