Legend Senior Living

My biggest complaint was that the costs for levels of care weren't fully explained. Also, the preferred pharmacy wasn't explained until after the fact, resulting in higher care costs. The sales staff, nurses, and support staff were all very friendly and approachable.

My MIL moved in last month. The staff helped us get settled. The maintenance staff went out of his way to help get the tv set up. The nurse called and talked to us a long time. The front desk person remembered us and greats us each time. The facility is very nice and well maintained. The gardens are beautiful. There are many activities for the residents to choose from.

They always have items stacked in boxes in the front porch area and in the hallways. That makes a junky impression. My mother-in-laws room consistently looks less than clean, with dirty dishes by the sink, a sticky tray beside her and the carpet never looks clean. My mother-in-law is confined to her chair , so contributes very little to make her space unclean. We are particularly pleased with the 2 nurses serving in her area. They are very conscientious about sharing information with us. It's sometimes hard to get a response from them, but the nurses compensate.

What we like the most about Legend at Council Road are the activities, and most of the staff are absolutely amazing. The facility as a whole is really clean. There are a couple of housekeepers who aren't very good. We would most definitely recommend this community to other families based on our experience

This is a place where residents can live independently or with as much help as they need. This is the case with my mom who has mild dementia. They provide lots of activities for the residents but with my mother's dementia, she misses out on these activities because she forgets they are happening. I tried talking to Greentree about getting her to the activities because she wants to go, but she is still missing out on quite a few of them. That seems to be my only complaint.

Ridgecrest of Cranberry is clean, quiet. The staff are very accommodating. I do like happy hour before dinner. Two meals a day are provided. Menu choices are available. Maid service is once a week. Provide clean sheets and the maid changes them. I’m on the 1st floor. Garage access is down the hall. No steps. On warm days my patio is a nice place to read and relax. Any negatives? Apartment living having to hear neighbors. Community living is a process. I’m living here as independent living.

The Gables is under a new company that is investing in the facility. New decorating, new staff, really making some good changes. Great activities for all and family atmosphere for residents. The Gables has it strengths and weaknesses like every place

The clickers on the necklaces do not work probably most of the time. My dad has clicked it on multiple times & staff does not show up for 30+ minutes to check on him. They have also had a lot of internet issues. He complains of slow service in the restaurant too.

[name removed] is happy their, but she is bored. She enjoys the food that is served and the staff seems to be very kind to her. Apparently all medical is done thru UPMC. Let me know if that is correct because her son is saying he is getting billed for portions of her medicine and he says she is not being seen by an LGH provider. Please let me know if that is correct and has she been seen by a family doctor since she has been there

The overall experience has been good and the overall cleanliness has been very good. The friendliness is excellent, the care services have been very good and the staff are excellent. The meals are good but I don't eat, the resident seems to think it's ok. The activities are good. the money's a lot. It's very hard for me to say. She pays twelve thousand dollars a month, which seems crazy. And she won't be able to live there for more than a year.

For the most part the staff are excellent. As is always the case, there are some exceptions. The facility is okay, clean and well maintained.

Evelyn, dining room manager is wonderful as well as the activities director [name removed]? Everyone is extremely friendly. The facility is clean, bright and updated. There has been issues with the Nursing staff, however [name removed] and [name removed]have been absolutely WONDERFUL!!! Apparently the food has gone drastically down. In December and January it was wonderful. Residents are settling for sandwiches and not the hot meals.

[price removed] charge for power wheelchair! Need more activities. Orientation to the facility would be helpful. Food is good breakfast is the best. Housekeeping of my room could be better. PS we just celebrated Madrid gras. We had mask beads snacks and music. It was great fun.

Facility was clean. Seemed like the residents were active and there were things to do. The staff was attentive. This facility is better than most at this price rang

Very nice and helpful staff! Apartment sizes are good! There are many amenities offered.

Beautiful place with well meaning staff. Not responsive after assessing level of care required. Can't tell you what is provided at each level of care. Yes, we would recommend this community to other families.

Great place. Highly recommend. I also had two other people that entered the Province and they are both happy with it. It was clean and did NOT smell. It was 5 minutes from my house so I popped in often.

They will need to have patience. As in a lot of places, they have too few employees. They were all nice. [name removed] passed away within three weeks of being there. Not really enough time to be fair in my response.

The director never returned my calls. The staff misled us on level of care for mom. Room size was excellent. They really don't use the amenities much but they appeared to be very good.

My father was in their memory care unit for 6 months, when he died. He had palliative hospice for 3 of those months. I tried to separate the hospice care from the staff care in my ratings. Staff were patient and kind. Good communication. The facility was clean.