Koelsch Senior Communities

Overall I am happy with my choice. I would give it an overall average of a 4. What I like the most about The Park is the friendliness, the overall ambiance and my room. Yes, I would recommend this community to other families based on the experience I have had so far.

The activities were fun and the staff was pretty mindful of the wandering patients...Yes, we would recommend Maple Glen Memory Care to other families based on the experience we had

It was a reasonably good experience. The staff is caring and kind. They are not transitory, many have been working at The Hampton for years. My father lived there just six weeks before he passed.

Mom is doing well at Deer Ridge. They have been having Staffing issues, need more caregivers. The head nurse, [name removed] is the best! There are a few exceptional caregivers.

I am very happy with the care of my husband. He has had quite a time but they have continued to be very good with him. My only complaint is that the laundry keeps losing his clothes even though they are labeled with his name.

Staff is amazing and the care is extremely good. I picked this community because it was close to me.

Our loved one is receiving the least expensive care but they have increased the monthly rate from [fee removed] to [fee removed]. I don't believe the cost of this is reflective of the care our loved one receives. However, I would recommend based on other sites I visited prior to our loved ones placement.

A good experience working with your team. From out of town so your recommendations were so helpful. We chose Salanta at the Park. They were very kind to my sister and brother in law. Sadly my sister only lived for about 10 days and brother in law [date removed]. Cleanliness was satisfactory. I was only there a couple of times to get them settled. Friendly helpful staff. With my limited exposure I feel they took good care of my loved ones. My brother in law had dementia so his activities were TV. I was not present for Most of their stay. I'm not knowledgeable about average costs. My sister needed little care due to her short stay. I'm guessing costs were comparable to the market. For our needs and the reassurance that they would have good care, I feel it was a good choice. Sadly We could not be present so had faith they would have good care.

[date removed] ago I toured a number of memory care facilities anticipating the time when my husband might need more care than I could manage at home. From the start, Creekside Memory Care felt like a good fit. [name removed] , the community coordinator, kept in touch with me and when the time came, he was extremely supportive. Unfortunately, my husband was only at Creekside for about two months before he passed away. He was fairly far along in his dementia journey and had several complicating medical issues. The staff worked hard to meet his needs and adjust procedures to his challenges. I felt like my husband was treated with warm, compassionate respect even when he wasn't easy to deal with. Almost all staff heard me if I had a concern or suggestion. Nurses were knowledgeable and other staff including Activities Coordinator and Maintenance staff were really involved in the day to day support of my husband. My husband's needs were many and I appreciated how most CNAs saw him as the human that he was and learned how best to meet his needs. Creekside is a lovely, well-designed facility. It is very clean and well-maintained. The variety of spaces (inside and out) provided changes of scenery.

Make yourself visible & show up for your loved ones! We picked this community because it was; well rated, was close, looked homey & was told the number of caregivers to residents was higher than it actually was. Turns out there is a lot of turnover. Not all caregivers are equal even though they're trained the same way That's been the biggest disappointment. A-lot care , others it's just a job. I will add there is a new executive director on board and things appear to be improving for the better. I'm excited to see where things go as it's noticeable! Based on what I've heard & seen, would not move my loved one yet. There are a lot of places worse. I will continue to be visible & give them the benefit.

It's convenient that Cascade Inn accommodates a broad range of living requirements. My mother began her stay at Cascade Inn in an independent living capacity. Mom was very happy at Cascade Inn as an independent resident. Since then she has transitioned to assisted living, and remains in good spirits. l can not take care of her like I wish I could as I work nights, but I know she is being well cared for. The residents and staff know her by name, and are very friendly to her, (and myself when I come to visit her.) If I had to state one thing that I wish was different it would be entering the facility after business hours as the doors are locked, and require a phone call, and request to open them, but in reality I also appreciate the fact that not just anyone can walk into the building after hours when there are fewer staff members. Cascade Inn also provides an avenue to transition into a Medicaid status if and when it was necessary to do so. Cascade Inn is the full-meal-deal...

My Father only spent 4 days at El Rio. He passed away 4 days after entering the facility. My experience with [name removed] the Sales Director was great. The staff was amazing! The facility was clean and spacious. The care even though short for my father was good. The rates were comparable to other facilities that seemed not as nice. I would recommend El Rio to others in need of a Memory Care Facility.

I would let people know that you have to private pay for 3 years which seems like a long time when there is other facilities that are less. What I liked is that all their beds are licensed for assisted living so that when you got to that level of care you didn't have to move. I felt that the care wasn't up to the price we paid.

I have nice things to say. For me it was close so I could stop and check on her every day. I got to know staff by name. I would recommend yes. I think that mom received a good quality of care. They often did seem understaffed. Sometimes this was due to challenging residents. Some needed more care than others in the memory care wing. I think mom was one of the easier residents. Staff seemed to like her very much.

I would recommend it. Everyone working there is nice. It is clean. The food is not that great and the activities were lacking.

The meals are great! The staff are always friendly and seem to be very caring with the residents. I am not in her room much, but the rest of the facility seems very clean. My mom came from the hospital when she moved in and it was a smooth transition. I would recommend Deer Ridge Memory Care to others.

It's local and a nice place.

I would & have recommended it. It's the best one around here. I don't know about out of the area. It is a difficult decision moving a loved one from their home & Mom was no exception. But she adapted very quickly, made friends, & loved it there. It's not perfect, but nothing is anyway.

After 3.5 months, we know more about the day-to-day operations. Our impression thus far is basically good with several exceptions. Most staff in all departments are warm and friendly. The facility is very nice. Generally, the food appears appetizing and is always plentiful.. The bathroom area in my mom shared bedroom frequently looks dirty, with smeared feces on the toilet etc. Many of my mom‘s clothing have disappeared and has never been returned . My mom is supposed to have baths twice weekly , but when I visited on shower day this week , she was unbathed with dirty hair! It is difficult to tell when sheets have been washed. My mom’s bed is poorly made , wrinkles have not been removed and frequently the blankets have not been tucked. I have frequently removed, cleaned, and changed my mom’s colostomy when I’ve been visiting because it has not been done when it is full. My mom is red, itchy and sore in her private areas, and doesn’t seem to be getting given her medicated cream.

Since I would not be able to do this at home. That said, it's outrageously expensive but comparable to other facilities I've checked. Based on the experience we have had so far, we would recommend this community to other families.