Koelsch Senior Communities

We're very pleased with Canterbury Gardens! Just about every person who works here is outstanding! Gretchen in particular is wonderful. They're all very caring and helpful, and are always happy to help with any request you might have.

The first impression we both had upon meeting the staff was very welcoming, respectful and friendly. They also demonstrated a genuine and personalized care for the residents of the community. Quite frankly The Hampton at Salmon Creek is an excellent facility for memory care. I would highly recommend that those seeking care for their loved one to include this facility in your search. Whatever the level of care required, the staff is very capable, efficient, knowledgeable, caring and consistent. They seem to know the correct response in any situation with which they are presented. I feel as if I can leave my loved one there and have peace of mind......They take care of every aspect. Plus they are incredibly flexible in terms of length of time needed

We transferred my step Mom from WA to Sterling Commons to be closer to her family. The staff is friendly, helpful, and professional and have been wonderful.

Value was equal to or better to what I saw at other places. For the price, it was the best deal. I like everything about this place. It's very nice, it's friendly, the food is terrific. They're about to remodel, so it will be even nicer. My father likes it. He's doing really well. He likes that it's close to me and his other daughters. It is nicer than the facility where he was living before.

My mother has severe dementia and often times refers to me as her "best friend", rather than her daughter. The staff is loving and supportive both to myself and my mother, and rejoices with me along each step of this journey. The facility is beautiful, and my mother is always clean and well attended to. There are many activities on different levels for the residents and a lot of individual care and attention. This is the 3rd facility my mother has been in as her dementia has progressed and I looked carefully at all possible options with each move. This journey has been difficult and the staff and management at Canyon Creek has been professional and worked with me. I feel blessed to have mom living at Canyon Creek.

Arbor Hills Community is a wonderful place for your loved one. It is new (construction completed in May of 2013), beautifully appointed, exceptionally clean, but most of all the care given to our dad is wonderful. The staff is thoughtful, kind, gracious, friendly and protective of all the residents as if they were their own family members.

Staff is very friendly and good with the residents. Very caring. I know its hard for them to be in 20 places at once but they do their best. I am pleased with the care my husband receives.

The Park is a lovely, clean place. Their food is mostly good. It's not as good as they make it out to be, with their "chef connection," but it's decent. My dad was only there a short time- just a few months, so I can't really say a lot. He passed within 1 month of officially moving in, (he wanted to make sure his house was PERFECT before leaving it!) and 5 months since he signed a lease agreement. He met some nice residents. It is on the more expensive side, (he paid roughly $5200.00 monthly) but my dad wanted a ground floor apartment so we were willing to pay a bit more. There is also a one time charge community fee of [removed dollar amount], which I thought was relatively steep, but as I understand from my sister who is dealing with her in-laws in the Bay Area, it wasn't. (It's much more expensive there, especially since both are still living.)The employees at The Park are very kind and respectful, with varying degrees of ability, as one would expect. They do a monthly celebration and bring in family members, but it can be expensive. For example, they do family brunches where the residents can purchase individual tickets at a high cost, IMO. And what was served at the brunch was meh. . The Park is well decorated, and very inviting. The rooms are spacious, and there is some variety in apartments.

4.5. What we like the most about the community is that the residents and staff are all very welcoming. There are lots of different activities to and groups to join if you choose to. Meals and food choices are always good.

I have been very pleased with The Gardens. Overall, it's been great.

I think there short handed more often then not and I get that . But I think they need to express that to us. The staff on the floor is really good and friendly and they do interact with the people there pretty well. I can always tell when there short staffed because my mom looks disheveled more often then she has ever before.

[name removed] likes the sing a longs We appreciate the attitude of the employees.

I don't know how much this helps but my score on the administration was affected by the fact that they've had a lot of turn over and have been making changes which are hard for the elderly. The jury is still out on whether the changes are good or bad in the long run. I'm hesitant to comment about much more because we have had problems due to my mother's mental state, nothing to do with the facility. I feel like overall the facility is very good.

only for the particular wing my husband was in they need more staff. 3 for quality of care, because of the shortness of staff. The rest was not really applicable for my husband. We would absolutely recommend this community to other families! This was a tough situation with my husband and they were always kind.

I love the whole staff. Yes we love the facility.. I would recommend this for for all the compassion.

They have a great administrative staff. They took much time and care to answer all questions. The staff was friendly. The facility did not suite my mother in law because of the following. 1.Her room door had to remain open during the day. Other guests were able to roam in and out of her room. 2. Her clothes were washed with the rest of the tenants and her items were not returned back to her. Her name was on her items. 3. The food was alright.

The facility is lovely and has a homey feeling throughout. I was impressed with the cleanliness and well-maintained grounds. The staff reflected a warm commitment to resident well-being, even when faced with difficult behaviors. The community relations director made me and my husband feel seen. He answered our questions quickly and thoroughly and helped us make connections with nursing staff. With very few exceptions (and that could be because it was night and weekend staff who I didn't know as well) nursing staff was committed to care for the residents and explained procedures and concerns well. I liked that the entire staff, no matter their primary assignments knew the residents and pitched in wherever needed. The activity coordinator, the front desk receptionist, and the maintenance man were warm, welcoming and truly helpful.

The facility and the resident rooms are kept very clean. The nursing staff is really on top of things and very friendly. Care staff have been superior. They always answer the phone, return calls and coordinate all medical care promptly. They also have a high staff retention rate which is huge because they know and like the residents. We have been very pleased overall. The meals could use some improvements.

Even though it is expensive just looking at the figures. Considering I have no utilities and food is provided. It is a great deal. Yes, we would recommend this community to other families based on the experience so far.

My observation is that they are very good at memory care because that is all they do. Many of my mom's visitors have commented to me on how surprised they were at what a nice facility it is. It is hard to imagine a better place for my mom. I have never seen a staff member treats any of the residence with other than kindness and respect.