Koelsch Senior Communities

The reason we chose Canterbury Inn, Longview WA because the facility had a clean smell and very well kept. The staff is very skilled and even though my father is not happy he is getting the right care and support. We do recommend Canterbury

The food at Cascade Inn seems to be really good. They were willing to work with him and bring him food into his room for the first couple of weeks while he gets acclimated. Any time I have noticed anything they have responded very well and have gone out of their way to help and accommodate very well. We've been very pleased. Dad is happy.

Canyon Creek has done a wonderful job caring for my mother. They have provided loving care that included nursing care that was greatly needed and not provided in Mom's previous care facility. They have brought skills and techniques into their care that have truly improved Mom's quality of life. In so doing they have also improved the quality of life for myself and Mom's immediate family. Thank you Canyon Creek!

From the first day everyone was very helpful and kind .By the third day, as I visited my wife, most of the staff knew who I was and called me by name. No matter where I was, as a visitor, they woud ask if I needed help or did I need anything. The food service is excellent. I have lunch or dinner with my wife everyday. The staff works "for the good of the patient".

We're very pleased with Canterbury Gardens! Just about every person who works here is outstanding! Gretchen in particular is wonderful. They're all very caring and helpful, and are always happy to help with any request you might have.

The first impression we both had upon meeting the staff was very welcoming, respectful and friendly. They also demonstrated a genuine and personalized care for the residents of the community. Quite frankly The Hampton at Salmon Creek is an excellent facility for memory care. I would highly recommend that those seeking care for their loved one to include this facility in your search. Whatever the level of care required, the staff is very capable, efficient, knowledgeable, caring and consistent. They seem to know the correct response in any situation with which they are presented. I feel as if I can leave my loved one there and have peace of mind......They take care of every aspect. Plus they are incredibly flexible in terms of length of time needed

We transferred my step Mom from WA to Sterling Commons to be closer to her family. The staff is friendly, helpful, and professional and have been wonderful.

Value was equal to or better to what I saw at other places. For the price, it was the best deal. I like everything about this place. It's very nice, it's friendly, the food is terrific. They're about to remodel, so it will be even nicer. My father likes it. He's doing really well. He likes that it's close to me and his other daughters. It is nicer than the facility where he was living before.

My mother has severe dementia and often times refers to me as her "best friend", rather than her daughter. The staff is loving and supportive both to myself and my mother, and rejoices with me along each step of this journey. The facility is beautiful, and my mother is always clean and well attended to. There are many activities on different levels for the residents and a lot of individual care and attention. This is the 3rd facility my mother has been in as her dementia has progressed and I looked carefully at all possible options with each move. This journey has been difficult and the staff and management at Canyon Creek has been professional and worked with me. I feel blessed to have mom living at Canyon Creek.

Arbor Hills Community is a wonderful place for your loved one. It is new (construction completed in May of 2013), beautifully appointed, exceptionally clean, but most of all the care given to our dad is wonderful. The staff is thoughtful, kind, gracious, friendly and protective of all the residents as if they were their own family members.

The activities were fun and the staff was pretty mindful of the wandering patients...Yes, we would recommend Maple Glen Memory Care to other families based on the experience we had

It was a reasonably good experience. The staff is caring and kind. They are not transitory, many have been working at The Hampton for years. My father lived there just six weeks before he passed.

Mom is doing well at Deer Ridge. They have been having Staffing issues, need more caregivers. The head nurse, [name removed] is the best! There are a few exceptional caregivers.

I am very happy with the care of my husband. He has had quite a time but they have continued to be very good with him. My only complaint is that the laundry keeps losing his clothes even though they are labeled with his name.

Staff is amazing and the care is extremely good. I picked this community because it was close to me.

Our loved one is receiving the least expensive care but they have increased the monthly rate from [fee removed] to [fee removed]. I don't believe the cost of this is reflective of the care our loved one receives. However, I would recommend based on other sites I visited prior to our loved ones placement.

A good experience working with your team. From out of town so your recommendations were so helpful. We chose Salanta at the Park. They were very kind to my sister and brother in law. Sadly my sister only lived for about 10 days and brother in law [date removed]. Cleanliness was satisfactory. I was only there a couple of times to get them settled. Friendly helpful staff. With my limited exposure I feel they took good care of my loved ones. My brother in law had dementia so his activities were TV. I was not present for Most of their stay. I'm not knowledgeable about average costs. My sister needed little care due to her short stay. I'm guessing costs were comparable to the market. For our needs and the reassurance that they would have good care, I feel it was a good choice. Sadly We could not be present so had faith they would have good care.

[date removed] ago I toured a number of memory care facilities anticipating the time when my husband might need more care than I could manage at home. From the start, Creekside Memory Care felt like a good fit. [name removed] , the community coordinator, kept in touch with me and when the time came, he was extremely supportive. Unfortunately, my husband was only at Creekside for about two months before he passed away. He was fairly far along in his dementia journey and had several complicating medical issues. The staff worked hard to meet his needs and adjust procedures to his challenges. I felt like my husband was treated with warm, compassionate respect even when he wasn't easy to deal with. Almost all staff heard me if I had a concern or suggestion. Nurses were knowledgeable and other staff including Activities Coordinator and Maintenance staff were really involved in the day to day support of my husband. My husband's needs were many and I appreciated how most CNAs saw him as the human that he was and learned how best to meet his needs. Creekside is a lovely, well-designed facility. It is very clean and well-maintained. The variety of spaces (inside and out) provided changes of scenery.

Make yourself visible & show up for your loved ones! We picked this community because it was; well rated, was close, looked homey & was told the number of caregivers to residents was higher than it actually was. Turns out there is a lot of turnover. Not all caregivers are equal even though they're trained the same way That's been the biggest disappointment. A-lot care , others it's just a job. I will add there is a new executive director on board and things appear to be improving for the better. I'm excited to see where things go as it's noticeable! Based on what I've heard & seen, would not move my loved one yet. There are a lot of places worse. I will continue to be visible & give them the benefit.

It's convenient that Cascade Inn accommodates a broad range of living requirements. My mother began her stay at Cascade Inn in an independent living capacity. Mom was very happy at Cascade Inn as an independent resident. Since then she has transitioned to assisted living, and remains in good spirits. l can not take care of her like I wish I could as I work nights, but I know she is being well cared for. The residents and staff know her by name, and are very friendly to her, (and myself when I come to visit her.) If I had to state one thing that I wish was different it would be entering the facility after business hours as the doors are locked, and require a phone call, and request to open them, but in reality I also appreciate the fact that not just anyone can walk into the building after hours when there are fewer staff members. Cascade Inn also provides an avenue to transition into a Medicaid status if and when it was necessary to do so. Cascade Inn is the full-meal-deal...