Koelsch Senior Communities

They have been super helpful and just went above and beyond with the whole process of getting her in here and settled. I would absolutely recommend Copper Creek Inn to other families who are looking.

The staff gives you support from start to finish. The communication is great and they relay medical info very well. They are truly caring and have gone above and beyond and have made the transition much easier. I would recommend this community to others based on my experience.

Highly recommend! After 60 years in MN we moved our father to Idaho. At 92 Dad spent nearly a dozen years in skilled facilities. Consequently our family has learned quite a bit about them. The most important factors are the Administrative Director, charge nurse and activities offered specific to patient needs. Currently [names removed] are managing these departments and consequently we can sleep at night. Since Dad's arrival and after an adjustment period, Dad's spirits and mobillity have greatly improved! He says he loves his room, is grateful to those that take care of him and he is very glad he moved to Idaho!

I did not want to move here give up my big 3car garage ,3 br home on greenbelt, I did not want to feel old,,To my suprise I love it here.so many frienly people and things to do.Food excelent great staff. I consider all the people here my family

Arbor Hills is wonderful Memory Care facility! The staff is extremely passionate about the residents, and seem to go above and beyond, regardless of the situation. The Administration staff is great! The ED Ms. Pryor has impeccable customer service, and is very passionate about senior care. Love this Place!

All of our interactions with the Spring Creek Inn staff has been positive. In a very difficult situation, they have interacted with us with compassion and professionalism. With the recent added stress of isolation, they have gone out of their way to find creative ways to communicate with our family. I would highly recommend Spring Creek Inn to anyone looking for a safe, clean, positive environment for their loved one.

I work in the senior living industry and thought I knew it well. But I learned a valuable lesson from initially making the wrong placement for my husband. He is high-functioning with a suspected Alzheimer's diagnosis, and he was initially in a small memory care program where I thought he would get a lot of personal care. I learned that a larger program like Amber Creek's provides many more people at varying levels of dementia functionality, and this has allowed him more options to connect with others. Also the activity programming is much more robust, supported by a larger population, and Amber Creek excels at planning wonderful activities for their residents. Adding to that, the current staff and administration at Amber Creek is very caring. I would definitely recommend Amber Creek specifically and a larger memory care program generally, especially to anyone who is middle- to high-functioning.

My brother has been living at Springs Ranch for two months now. We are more than pleased with his care and feel the staff has more than met our expectations. They are kind, compassionate, and give the residents the best care they can provide everyday. My brother is happy there!

I've been staying at The Park for the past several days and can't begin to express how wonderful the staff and residents have all been. The beauty of the community is stunning and the exterior areas are amazing! When I am ready to make a move to an independent setting The Park will be my choice.

We are so very happy with the care and support that our father receives at Waverly Inn Memory Care in Arlington Heights. He was one of the first residents to move in last December. Dad has adjusted well and is happy and content in his new community. Everyone there treats him kindly and enjoys interacting with him. He enjoys the activities offered especially the morning exercise class. We are so glad we found this place for him.

I feel that staff treats my mom the way they would want someone to treat their parents. Now if they could get the pool open....

I have looked at many places for my mother. We had her in another community and I finally was able to move her to this community. She is comfortable, clean and happy here!! The staff really knows and understands my mother's needs. I can see a big difference in my mom's mood and she is engaged in the activities. She has made friends and moves around the community with ease. I appreciate all that Lakeview has done for her. Thank you to the staff for all you do. I feel the love that the caregivers and staff provide to the residents.

Cascade Inn has done a beautiful renovation in major areas of the facility. Overall very nice staff, very helpful & clean throughout. My Mom has only been there for a couple months but seems quite content after living 30 yrs. in her own home. I would recommend this facility :))

Arbor hills has proven to be a good spot for my beloved mother-in-law. From 24 hr. nursing care, respectful front desk staff, happy caregivers, good laundry service, frequent outings, nice TV/music, landscaping, the inner patio beauty, countless thoughtful elements of appropriate decor for this generation, very attractive furniture, sweet and varied activities, good food, and a very caring staff- we give it an A+ rating. Family owned for several decades, they demonstrate a true commitment to the specific needs of our memory care population. We’ve had experience with several other facilities caring for 2 other family members and this has been the best.

My mom is doing very well since she got into Delaware Plaza. It has been a real value to us for the assistants she is getting and knowing she is doing very good there. She goes on there excursion and enjoys them. I notice a great improvement in her well being since she got there. The staff is helpful with us since she is a Alzheimer patient.

My partner passed away a month ago. She was in hospice care for six months. When we knew it was the end, they moved my partners roommate to another room, made up the bed with fresh sheets, brought in a recliner for me with some snacks and let me stay with her until she passed. We were treated with respect and kindness. I thank the staff at Silver Creek very much. [Name removed]

My recent total positive experience with Arbor Hills(AH)/Plano ended with my mom’s passing (01/2018). She was a resident commencing in March 2017. During her time at AH she was treated with loving care, respect, dignity and always plenty of smiles. I can say the same for myself as I generally visited her three times weekly. I found AH to always be clean and bright. I liked the AH facility footprint including optional rooms i.e., places to go within the facility. Back in February 2017, I found the fixed rate quote provided to me to be competitive and acceptable. From Reception to 24/7 Nursing to Caregivers to Administration to Housekeeping to Maintenance, all those we (mom and my family) encountered were people who, outside of AH, would be wonderful neighbors. But most importantly, they were there at AH for my mom daily, providing her with a genuine human touch.

This building opened just a few months ago but was well worth the wait! A few of my friends have moved into the building and they, along with their families, seem to really love it. The Director of Nursing is phenomenal and definitely runs a tight ship! She keeps my mind at ease.

We toured this community and it was nice and clean. The staff was helpful and answered all of our questions. It was a really big place and I feel like dad would've gotten lost in here. I saw no nurses in there. The rooms were nice. But it was overwhelming for me. Just wasn't a good fit for my dad.

Rather than a specific experience, I am writing to rave about the staff at this facility. I visit a number of times a week and I find interaction between caretaker, nurse and patient to be consistently kind, patient, gentle and caring. When I walk out the door, I know my husband will be cared for and treated well. I am grateful. In particular, I would like to rave about [Removed] not only for doing their job but going far beyond what they "have" to do. When [Removed] is at work, the entire atmosphere of the floor is happier. I know that both [Removed] care for each and every resident as if they were their own family. The Director of Nursing, [Removed], is always available to listen and offer advice. She is an outstanding example of how to treat others the way you would like to be treated. I'm grateful!