Koelsch Senior Communities

I toured this community for the care needed for my family member. We liked the community for being clean and a nice environment. The community had a lot to offer including the meals and the activities that would have been offered for the care that is needed We would recommend this community for the care and the value of a loved one.

My mom was placed at Northbrook Inn due to her valcility not being opened on schedule in Bloomingdale. This home is identical to Lakeview where mom is a resident now. Everyone including maintenance were more then helpful and kind. My mom was well taken care of. If I had anything negative it would be that mom said she would like to have more of a choice of food selection.

Thank you, Creekside Inn staff! We have been very blessed by the way you all have cared for our mother. Even from the first interview, we knew this was a quality care facility that REALLY did care. Although dementia-care people can be very difficult at times, the staff are gifted at and well trained in how to nurture and love the residents. Another thing we want to commend Creekside staff on is their cleanliness. Creekside doesn't have that bad smell that is so prevalent in many other nursing homes; and it is decorated elegantly, which our mother loves. We did have a little trouble with communication for awhile, but much of that was due to a problem that has been successfully corrected. And we thought the cost was high until we looked around at other places that don't even keep their facility as clean and nice as Creekside. We'd like to thank [removed],who pours her heart and soul into providing good care and keeping everything running smoothly, and to all the staff who follow her example. Keep it up you guys! We rest in knowing our mom is getting such good care.

The Silver Creek Inn Memory Care was a very nice community, but it was huge. We were looking for something with more individual care and space. It was all one building. The management here was also dynamite, they gave me good information.

My husband attended Silver Creek for Adult Day Care and respite. The staff was super awesome! I really liked the care he received here. However, my husband did not like this community because of the residents. There was one resident that would yell constantly and he felt it was too much. I was unhappy to tell the staff at Silver creek he would not be staying here for long-term care but I wanted to respect his wishes.

My father was recently placed in Sterling commons. The process was quick, easy and highly efficient. The staff welcomed him with open arms and [Removed], the director of community relations was the best. She was helpful, kind and truly amazing. My father enjoys the meals and he seems to be so much happier. The atmosphere is truly wonderful. I am so happy that we were able to find a care facility where the people really seem to actually care, not to mention the cleanliness of the home. A+.

Making the decision to place my husband in memory care was the hardest decision of my life. Placing him at The Hampton was one of best decisions I have made. From day one, the staff, caregivers, and nurses all addressed him by his first name. He has been shown kindness and respect. The family atmosphere and friendly staff have helped my husband to feel welcomed and at home. The residents are encouraged to participate in the various activities and entertainment. Meals are nicely prepared and taste good. Residents' family members are welcomed at mealtimes to share this experience together. My husband enjoys our having this opportunity from time to time. Our physician recommended that my husband be in a residence where 24 hour nursing staff is available. This is another plus found at The Hampton. I would encourage anyone who is thinking of placing their loved one in memory care to talk with the staff, and take the tour of the residence. I think you will be pleased and assured of the care and respect your loved one will receive at The Hampton.

The staff are nice and taking good care of mom. They are attentive and we have good communication with them. They offer daily activities. They have a game room and activity room. The community is well taken care of. Mom likes the food. The staff seem to like their jobs and some have been there for multiple years. I was impressed with the competency of the head nurse and the empathy of the director. She seemed genuinely interested in what was best for mom.

I chose The Hampton for my mom's vascular dementia care after viewing numerous facilities in Vancouver. The difference in the way staff interacts with "residents" is immediately apparent. My mom is treated like family, with love, and respect for the difficulties she endures with increasing dementia challenges. I also appreciated the pricing policies wherein everything is included in the monthly fee...no extra charge for bedding, furniture, towels, washing clothes, meals, snacks or distributing medicine. No surprises on the billing is a relief for family. The activities and entertainment is superb so Mom is never bored and I find myself choosing to visit her during specific times so I can enjoy the musicians as well. Mom, at 88-years-old, has been here for eight months and is so well adjusted now that recently she said "They do it all for me here. Wash my clothes. Cook my meals. Take of my medicine and entertain me as well. You should move here with me."

The Ashley Inn at the Hampton has a wonderful, caring staff that has made the transition to a new home for my elderly friend easy and comfortable. The staff is always friendly and helpful. They keep me in the loop regarding issues, and they don't wait forever to call when something is up. It's important to me that I know what's going on and I truly appreciate their timely calls. All of the rooms are amazing; My friend has a wonderful view, and when I looked into the doors, it seemed to me that the rest were just as nice. The nursing staff is great about making sure my friend's medical needs are taken care of on time - nothing is missed. One thing my friend always complains of is the food at facilities like this, but when I ask him how it is at the Ashley, he just says 'Good!' This is not the first adult care center I've worked with, but they are by far the very best.

Mom has been a resident at the Gardens for the past nine months. She has gone from extremely anxious to thriving due to the amazing care she is receiving from the staff! We consider it such a blessing to see her happy, secure and comfortable in this beautiful facility. From the Administrative Staff, reception, nurses and caregivers we have found everyone extremely compassionate, not only to Mom, but our entire family. Communication is great, they keep us well informed about her medical and emotional needs, as well as activities at the Gardens. We can't thank them enough for the reassurance and peace of mind they provide for our family!!

My mom has lived at Arbor Hills for 2 years now. Her medical care there has always been top notch, provided by some really special nurses. Caring for Alzheimer's patients takes a unique combination of angel and superhero. There were some staffing transfers followed by some staff turnover. It got a bit wobbly for awhile, but that seems to have resolved. I like the direction things are going now! I see a lot more smiles, a lot of positive interaction between staff and patients, more friendship between patients, and overall I see a refreshed and warmer environment. As always, the nurses, care team, and the wonderful front desk ladies keep me updated on mom's status. I met this week with the new managing director and the new director of nursing for a care plan review. I was impressed. Alzheimer's is relentless, and mom had an unpreventable fall, resulting in an ER visit for a bad skin tear on her arm. The Arbor Hills team were fantastic, their quick response to the fall and their follow-up care made a real difference for a fast recovery. We reassessed mom's situation in the meeting and I was given good ideas for changes to help mom cope. (Mom is feisty) It was a tough day when we realized we could no longer take care of mom without a lot of help. I know she is being looked after by people who care.

they are all helpful.

This community offers a lot of activities. The community looked clean. They do offer respite stays. They do offer transportation at a cost. They have a beauty salon and television lounge.

This is an absolutely beautiful place with an extraordinary staff. My mother was here for several months before she died comma but it was a wonderful place for her. She said to me once, "I've never had so many people care for me." The staff is absolutely wonderful. In the months that my mother was at Sterling Inn in Victorville I never once heard a staff member being impatient with the incessant questions from some of the residents. The people that work there dress professionally. It was indeed a wonderful place for my mother and I will always be thankful that she was able to go there. As a PS I must say that the food is really good, and the facility smells fresh and clean. Thank you to Sterling Inn for all that you did for my mother. I will be forever grateful.

We thank the staff and the residents for accommodating our nursing students during their first clinical experience. Your team along with the residents provided a warm and welcoming teaching environment that helped to facilitate the learning process for the students first clinical nursing experience. We thank everyone for their willingness, support and contribution to excellence in nursing.

I put 45 stars because nobody is perfect but Arbor Hills comes close. My mother was there and my step dad spent the last couple weeks of his life there. The people are awesome; loving, kind, caring and attentive. It is a gift to give care to memory care patients in a dignified way and Arbor Hills succeeds. I highly recommend them!

We are very grateful for the quality of care that is being provided.

Many years ago I brought Communion to many of the residents here at Sterling Inn, not ever realizing that I would someday be a resident myself. I hope the people I mention get recognition for the excellent way in which they conduct themselves. First there is ROBIN [removed] who made the move in process so simple and easy (although there is all that paper work needed to be done). Second there is DON, Executive Director who is not afraid to get in there and help. Talk about hands on...that's Don! Third there is GIO and LARRY in maintenance that are so willing to help you in your concerns, no matter how small. THREE CHEERS GUYS!!! Fourth there are the AIDES who are so COMPASSIONATE to these older folks, especially MITCH who is like a son to many of these folks. Fifth there is JOSHUA and his sister ERIN in food handling...so gentle to our elderly who begs for being treated like a human being. Thanks CHEF PAUL for your good food. Now we can't forget the WELCOMING FRONT DESK...KIM thanks for your patience, and all your HELPERS. I salute all of you!!!

Copper Creek Inn is a really good facility. She is happy there. She would like more choices in food but the food is fine. She is adjusting to having a roommate. Otherwise it is pretty good. She is mixed in with care levels 1-4. She doesn't like being with some of the higher level care patients. Those are just some of her complaints though. It is really a nice place. This facility is better than what we have seen anywhere else.