Inspirit Senior Living

Buyer beware! They will say anything to get you in. They left us under the impression mom could stay there for the rest of her life. My mom moved here in January and in a few short months, the top two people were gone without notice. By August, they kicked her out. Be sure your loved one can take care of themselves. They really should take "personal care" out of their name. Once it's too much like work, they oust you.

Place runs great, except for their memory care side I believe is ran by ashley pruitt, she seemed very unorganized, and just not qualified to do the job the company thinks she should be doing. I would look into that person if I were you. Other then that place is lovely and run somewhat smooth.

They offer different meal choices and the food is ok. They do offer some daily social activities. The community is clean and the grounds are excellent. The staff are nice and most of the time they are quick to respond. They do try to work with the families. There are residents with motorized scooters and unfortunately, the building was not designed for these. I would recommend asking a lot of questions and doing your research before choosing a community.

So far I'am doing well at this community. It is taking me some time to adjust, but I think with some time everything will work out fine. I do have a very nice apartment. They do a good job with keeping the community nice and well maintained. The staff is lovely, but they can be a bit pushy at times. They do offer activities and the food is okay. It is a nice facility with kind people.

Have not been happy with our choice. The window in Mom's room leaks every time it rains. The ac has not been working well since she moved in. Whoever cleans hasn't done a good job so far. The nurses are great and most of the attendees are great.

Cedar Woods is similar to a college dorm experience. Residents have their own apartment and rent includes meals, linen and cleaning service, and basic cable tv. Each bedroom and bathroom has a pull cord but only the house manager (one person usually) covers everything that happens. Basically they call 911 for you. There are two health service businesses with offices in the building. Our family member is totally independent and has not used any of their services. Each apartment has a kitchen so one could continue to provide their own food. The meal plan cuisine is low quality and not great on nutrition. For people who are aware of what they are eating, the meals are barely adequate. Small pets are allowed. The building is quite beautiful and almost always very clean. Cedar Woods does not require a lease or much up front fee. The monthly rent is rather pricey for the level of service, yet the facility is probably best suited to people with little or no need for services. The community appears quite accepting and warm. Promises were made to induce us to sign up, but most were not kept. There is supposed to be a van available for group and individual needs, but it is never available for individual needs and was recently in an accident. It was taken out of service for awhile. One day a week a hair dresser serves the residents. Staff are in theory assessing and keeping tabs on the residents by working as servers in the dining room for every meal. Some staff are short with the slower residents. The current managing family has an elementary school age child who can be rambunctious. Bottom pretty, clean, friendly apartment building with meal plan great for people who can afford the rent and don't need health care or home aide services and who have their own transportation and are capable of locating their own doctor, dentist, etc. . Lots of stores etc. nearby.

They come across as everything is great and they're gonna do so much for your loved one. Promised to a shower every day and ended up being once or twice a week. She sat and pee all day they did not assist her in the bathroom, her roommate was completely bedridden, and the room smelled like urine constantly. The staff, if you couldn't find them at the desk, they were outside smoking. Don't get me wrong not every single employee was bad just the majority there were a few there that you could tell really cared about your loved one. The kitchen staff was amazing and really worked with my mom's diet as a diabetic. We also have her on everything organic and natural, and they worked really hard except they didn't understand that sugar-free still meant sugar just as a chemical. And it's still spiked her blood sugar in six weeks. Only one time I went in her sugar was under 200. My daughter and I visited her 3 to 4 times a week at different times and it didn't matter same result every day. I sent an email requesting that she leave because I had lost my job and not able to afford it anymore and it was three weeks notice and she said that was plenty of time. I have received two bills since then of course I'm not paying them because my mom was actually not there. The lady, I reached out to said not to worry about it, but I guess she didn't communicate that up. If your loved one is cognitive and mobile, it would be a great place. Those people seem to thrive. I took her in on a Saturday. I went to see her Tuesday and her ankles were swollen as if she had been sitting in a chair for four days. She couldn't get up and barely do anything by herself. They wouldn't ensure she put on pajamas at night or changed her brief or brushed her teeth. My mom works great on cues. I had to get a note from the dentist to make them make her brush her teeth at night. Everyone kept saying they were shortstaffed, but I'm sorry don't bring on new patients if you don't have enough people to care for them. But the only reason I gave them is two is because of the kitchen staff and a few good nurses and Techs. The facility was clean except for individual rooms. They couldn't understand simple things as the family would do the laundry and they would not even changed the sheets even though I kept two sets there.

I was thinking there was a program in place to help the resident break into things, so that they were able to come to the facility for activities for a whole days a couple days a week to get the feel of the place, that was not offered. The smell of urine as we entered the facility was very, very strong and we were put off by that.

Staff communication is very poor. Trying to get information on incidents is difficult. Staff training seems inadequate. Response to requests poor. Not at the top of my recommend list.

My father says it is not good. They are short staffed and the food is not good. In spirit took over [removed name] and it is worse than it was. They have no staff to serve the residents...admin staff and maintenance guy are having to do it. Ridiculous. They took away incentive pay. They don't pay enough for staff to stay. It just isn't good. They are pinching every penny.

You pay for what you get. It's lower priced and lower quality of care. Management seems to be very disconnected with the staff. Every time I asked the staff about the new wing opening, when does Dad get into his room, they have no idea. One staff member told me she doesn't hear anything and hasn't seen management in months because she works the evening shift. Nobody is keeping tabs on Dads showering. Right now, he doesn't have a shower in his room, (the new room will), every time I ask, nobody has an answer. He's been there 2 months and I've washed his bath towel only 3 TIMES! Forget trying to talk to someone in management , all calls go to voicemail and are not returned. The dining experience is nothing. No flowers on the table, no placemats, no music, it's sterile, cold, and quiet. Dad's first meal, they sat him down and didn't give him silverware.

So far, I am not very impressed or content. The meals are worse than what we were served in grade school. The dining room is not very clean nor are the tables or the silverware. The building itself is fairly "raggedy". Paint is peeling off of some of the walls in the lobby. The walls and elevators never seem to be cleaned. The garbage rooms are filthy. The laundry rooms seem to always have at least 1 broken washer or dryer that doesn't get fixed. We are supposed to get our rooms cleaned once a week. I have been here a month tomorrow and I have only had my room cleaned 1 time. We are also supposed to get clean linens weekly. I only get a towel or 2 when I beg for some. Maintenance is a whole other matter. Except for 1 new man they are lazy and never fix anything correctly and never come back when they say they will. Their receptionist is very unfriendly. Their GM is very unapproachable. Their saleswoman who "sold" me on this property never came to check on me to see if I need anything or to see if I liked it here. Once she got me here and got my rent, I have not seen her again. Their shuttle is much more limited than I was lead to believe so I have to find my own transportation to medical appointments. The agency that was supposed to provide caregivers ( for a fee ) located in the building has turned out to be extremely short-staffed so I've been on my own to find an outside agency for a caregiver.

Some of the staff were kind. There was a nurse that literally told me I shouldn't be there with my mom. She was very rude and unkind. Then one cna never came in to help . She was very rude also. The gentleman that admits people was kind and understanding.

As a family, we decided to put her in there so she could experience people, her age, enjoy singing activities, crafts, and companionship. She could do everything on her own from grooming to bathroom to eating. Every time we came to pick her up, she was soaked from the waist down. She ended up with a UTI, which I knew two weeks prior to her having a fall there and ending up at the hospital. The nurses were usually outside smoking if we couldn't find any. The communication there is awful among the staff as far as transitioning from a.m. to p.m. There are a few very very, very good techs and staff who try really hard but the system is completely broken.

I went to visit my friend quite a few times & found this place unacceptable. The aides are rude, none of the aides speak English. I tried to communicate with 2 of them for my friend and they didn’t understand what I was talking about. How do they do their jobs if they can’t communicate? I have witnessed the ignorance with the residents on many occasions. The food looks unhealthy, during Lent for dinner they had a cup of watered down broth with onions and a salad which was nothing but greens. The place is clean and beautiful but the people lack decorum. I’m glad my friend is no longer there so I never have to see that see that place again. I want people to know they need to do research before placing their loved one in this facility.

No recreational activities available. The staff was not at all friendly or helpful. I did not care for this place.

My husband was not pleased with the care his father received in the few short days he was there. I think they missed doses of his medication and meals, forgetting he was there. He probably needed more care than they could provide.

Need upgrade in management, medicine distribution , and big time attitude adjustment by Care givers

Nursing staff frequently not available and never returned calls. A/C never worked properly in room. Maintenance unable to fix. We had to buy fans to cool the room. So much turnover and always understaffed. While resident was in hospital, items such as countertop ice maker and smart speaker were stolen. Also medication pilfered. They did reimburse for price of stolen items. Trouble keeping good kitchen staff. Daily afternoon ice cream cart frequently not supplied

The only thing I liked were the activities they did with them and the outings they took them on. They kept them busy and engaged. The facility itself was dirty, chaotic, disorganized. There were cockroaches in my mom's room, she caught scabies while there and they covered it up, said she didn't have it and we visited her with no precautions. They didn't treat it until she was infected . Communication was nonexistent and horrible. I would never recommend anyone send a loved one there. My mother also wore the same clothing sometimes for a week straight