Harmony Senior Services

I thought Harmony at Independence was going to be too nice, that Mom wouldn't be comfortable there. Also, the people I met on the tour made it feel like a really sales-ey kind of place. They felt over-the-top and not genuine.

This is a nice community for your loved one. I would recommend it. They are currently having some staffing issues however, they are working through it. They have activities like crafts, puzzles, art , learning hula dances and themed gatherings.

I think that the staff is very caring and patient with their residents, they talk so sweetly to them. They could definitely use more help around the facility, but I understand there is a staff shortage everywhere right now.

The facility itself is very large, so we figured that personalized care is not as good. It is modern and when we toured the residents seemed to be happy.

We chose Harmony on the Peninsula because it is a newer facility and the atmosphere was more vibrant and active. The ceilings are very tall and the facility gets a lot of natural light, it just seemed more upbeat. The room sizes are very nice. They have had a lot of turnover of staff members and are having an hard time hiring, but I know that is happening everywhere. If I had to make the decision again, I would still choose Harmony. I would definitely recommend to other families looking.

Thomas circle is an average community, they post there activities for everyone to see and it seems like they are a lot of them and that they are enjoyed.

They've had transition with staff. A different family member was in their assisted living and did great there. So I think staff turnover has caused some of the confusion. They haven't had an activities director, although they did just hire one. My loved one has Alzheimer's, and we're trying to get someone to take her to activities. But we have not been successful, and we're very frustrated with that. I think it's a great deal if we could get the things we were promised, particularly the activities. I recognize we have kind of a unique situation where our loved one is completely independent and takes care of herself physically. But she just needs some prompting to go to places. So it's been difficult for us to get her engaged.

I love my apartment here, the full kitchen is wonderful and i have a two bedroom two bath which is a big positive. The value for cost is excellent. For most of my stay we have not had an activities director, but this past week we hired a new one and the activities she has started I have been satisfied with. The negative I have is when you go down to the dining hall for their assigned eating times, it make take around 15 minutes for a wait staff to come get you and then sometimes an additional 15 minutes to be served. In my opinion that is to long. Also sometimes management does not respond in a timely manner.

Okay community, too far for family to visit.

I would suggest you check into this community. Overall the care they provide to the residents, and the community is very clean. It is a brand new community. The food is very delicious, and we've even had a chance to eat with my loved one.

We like the fact that the architecture of the building and the way it is laid out does not feel like a nursing home. It almost feels more like a hotel.

I would encourage you to check out the community. The categories I scored lower is because I think they are understaffed; however, it is hard to find staff right now. Anytime there have been questions or concerns the administrative staff have been attentive towards answering my questions and my loved one.

We chose Harmony because of the convenient location of the facility, the level of information of interest from the staff members. The room sizes here are generous compared to others that we looked into. I do think they could improve on the food, some of it is not suited for the residents. Housekeeping in residents rooms has not been consistent. Memory care does seem to be struggling with staffing and getting and keeping experienced CNAs. All of the staff members we have met are kind and caring. Overall I would recommend them to others who are looking.

The location is great if your loved one needs independent living they need to be truly independent. I would like to see more interaction with their residents and help to get aclimated. I would also like to see more activities and things to get folks active.

Harmony is a beautiful facility, and fairly new. Working with the management was great, they busted their butts and were just wonderful. The care from the care givers seemed very adequate. Dealing with the staff from our perspective was that some of them were not so nice and almost snooty when you showed concerns or have questions. The food was absolutely horrific, our loved one may of had a better experience if the food was better.

Professional Staff...Nurse interviewed me with a detailed questionnaire which will inform their treatment of Hilary. Beautiful facilities. This one will be my preference.

We did a virtual tour with Harmony at Wescott Plantation. This facility was our second choice, but it had multiple floors and I thought my loved one would get lost having to use the elevators, so we decide against it.

The community doesn't have enough staff. The Harmony Collection is a nice place. It takes forever for my loved one to get their meals, and sometimes they don't have the food my loved one ordered. This all recently started after the COVID restrictions lifted.

So far the front-runner in our search. [Name removed] was really nice, lots of information. Seems as though this place has everything we are looking for. Scheduling a tour asap.

We chose Harmony at Oakbrooke because of the cleanliness of the facility, expectation of what they offered, and also the care levels that they offered here. It also did not look a nursing home. The room sizes at the facility are great, he is in a studio and it is perfect needs. I would recommend to others.