Harmony Senior Services

This was a wonderful community with continuing care from independent living to memory care. The community was too big and not the right fit for my loved one.

It's adequate and not overwhelming. I think they keep the facility clean. I don't know that the CNAs or med techs are particularly involved in the care. They seem to be understaffed for their patient volume, and typically they are not very gentle.

The tour at Harmony at West Short was fine, and I thought it was a nice place. Our reason for not going there was at the time, they seemed to be not as concerned about Covid and had more lax protocol. Other than that, it seemed to be a fine place.

It was a good experience. We were only there for a month, but it was still an overall good experience. Everyone was very nice and accommodating.

Things seem to be going well at Harmony at Hope Mills, mom is slowly adapting to living here. The staff are very friendly. They keep mom busy and have plenty of activities provided for the residents. She is pleased with the meals that are served. She has a very nice one bedroom apartment as well. I would recommend them to others looking.

The place looks great and is beautiful! The way their memory care unit is designed, is more modern than most. It doesn't feel like you are in a different spot in the community. There are a few doors that the visitors have to pass through to get to memory care. The assisted living and memory care residents are able socialize and dine together. The food is amazing! There is a dining room for the residents to eat in. The community mixes up the menu, and the chefs are amazing! The residents don't complain about the food and I am there visiting multiple times a day. Medication management, dressing, hygiene, and bathing assistance is some of the care the community offers. The community is short of staff, like everyone is nowadays. Since they are short on staff, the community is using an agency to assist the residents as well. The communication with the staff and family is great. The nurse practitioner is great and we have kept her as a primary care physician! She is passionate with geriatric care. She are quick to respond to any questions or concerns the family has and is willing to listen to the family.

I personally liked Harmony at Bellevue the best out of the facilities that we were looking into and touring. It is brand new, everything looked high end, and the rooms are spacious so you get more for your money. I liked that they had a mix between independent living and dependent living provided.

We do like the rooms at Harmony, they are nice and spacious. However sometimes the communication is delayed between the staff members and families of the residents which has been an issue for us especially when it comes to medicine management.

it's a very nice facility, there are a few things that I find difficult, but in general its a nice place to be. my apartment is conveniently located near the elevator and comes with a washer and dryer unit. I also have a full kitchen, which is pretty good. they offer one meal plan with your monthly fee and you can add on another for a little more money. so I cook my own breakfast and go down for lunch and dinner. I have had a maintenance issue and they were very prompt and took care of it quickly. the only thing with maintenance is that they're only there on weekdays and they leave at 5. so if you need help on the weekend or after 5, you're kind of up a creek. they do offer transportation for dr. appts, and I've used that service. you just have to let them know ahead of time so they can schedule the ride. I've also used the transportation service for a grocery store visit and the bus driver was very nice and helpful. they also have other outings to restaurants and various places, but I haven't used that just yet. overall, I am mostly satisfied with my stay at Harmony at Westcott.

It's great, clean, new and beautiful. They keep people busy and treat everyone with friendly care. This is a locked memory unit. They offer exercise, memory, bingo, food tastings as some of the activities. They offer automatic payments. This location has 2 floors. Memory care is located on the first floor. The therapists are fabulous. They take my loved one to their gym for therapies.

The food is excellent and the friendliness of the staff is excellent

The staff are good; however, they are overworked. The food is very good. This is as good as any that is around. This is a bright place, that has high ceilings. There is an enclosed patio for the residents. I was able to take my loved one's furniture to use in their apartment. The community is able to take care of the medication management for my loved one, the best they can. There is a charge for the family eat with our family member in the community.

The dining menu could be improved and they could offer more activities. They have a variety of meals but sometimes our folks with say it's not the best tasting. Also they are allowed to get extra things and sometimes when our loved one requests something extra the dining staff forget. They do have activities like bingo and card games, but we wish they had more frequent activities and a couple different options.

We have been pleased with our experience with Harmony at Five Forks, I would recommend the community to others for their loved ones. There are some items we are still trying to work through. The staff are nice to work with, and are apologetic when they can't get back to me in a timely manner. It seems the residents enjoy the food. Some of the activities that are available are outings, outside entertainment, bingo, puzzles, and more for the residents to choose from. The monthly fee includes the room, housekeeping, all utilities are included except for tv and internet. There are washers and dryer in the apartment and a full kitchen.

We would have preferred Harmony on the Peninsula over the facility that we chose. The environment here is much nicer and the rooms are great. They have that nice durable carpet from wall to wall and all of the rooms have kitchenettes, even the studios. The location is also within walking distance from my work which would have been awesome. Unfortunately he was not able to afford it.

Harmony at Falls Run was our second choice. We thought they were great. They just didn’t have a pool - otherwise they would have been a top contender!

This is a good location for us. My loved one like the communities that offered everything all on one floor.

We had a really good tour experience with The Crossings at Ironbridge. This was our second choice and we feel that it would be a great facility to have a loved one in.

We chose The Harmony Collection because of how close it was to home and also it is a very nice facility. Mom had a suite with her own bedroom and that offered her the privacy that she wanted. Overall I think it is a good place and I would recommend it to other families.